defective CD delivered

Asked by Dev on 2007-08-17

i had requested for a UBUNTU 7.04 live CD on 2007-05-09 and it had been dispatched on the very next day.I got my CD within the time specified. but when I ran "check for CD defects" an error detected.when i install from that CD it displayed a message that GUI is not loaded as some of the files are corrupted.
this the whole scenario....can anybody advised me that what should i do? may i put a fresh request? can i repairer those files....plz do help.....thanx in advance...

Question information

Language:
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Status:
Solved
For:
Ubuntu Edit question
Assignee:
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Solved by:
Alan Pope 🍺🐧🐱 πŸ¦„
Solved:
2007-08-19
Last query:
2007-08-19
Last reply:
2007-08-18
Gord Allott (gordallott) said : #1

Make sure the cd is free of scratches and dust. clean if if nessasary. sometimes a bad cd will be produced, if you ordered more than one cd you should try a different one. other wise you may be left with making a new request.

Dev (devroop-bhattacharya) said : #2

well Gord, if i need to make another order, is there any place to mention that my previous ordered CD is defective thats why i am ordering a new one, otherwise they may not approve my order.
  i am waiting for an early answer from your side....many thanx in advance...

Gord Allott <email address hidden> wrote:
  Your question #11667 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/11667

Status: Open => Answered

Gord Allott proposed the following answer:
Make sure the cd is free of scratches and dust. clean if if nessasary.
sometimes a bad cd will be produced, if you ordered more than one cd you
should try a different one. other wise you may be left with making a new
request.

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Josh Smith (saxsux) said : #3

Seeing as you only ordered one CD, you should be able to simply reorder it on Shipit. I think that would be your best course of action. :)

Dev (devroop-bhattacharya) said : #4

hi josh, would you plz explain to reorder what should i do?....many thanx in advance..

Josh Smith <email address hidden> wrote: Your question #11667 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/11667

Status: Open => Answered

Josh Smith proposed the following answer:
Seeing as you only ordered one CD, you should be able to simply reorder
it on Shipit. I think that would be your best course of action. :)

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/11667/+confirm?answer_id=2

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Just go to shipit.ubuntu.com and order some more CDs.

You should not need to make any special requirements.

Dev (devroop-bhattacharya) said : #6

Thanks Alan Pope, that solved my question.

Dev (devroop-bhattacharya) said : #7

i have ordered a fresh copy of UBUNTU 7.04 now...thanx for solving my problem...