Ubuntu

AR928X wireless chipset [168c:002a] not recognized by Ubuntu 8.04.4 LTS kernel on acer aspire 5532

Asked by subliminalfix

Please help!! I have a problem to get wireless working on my laptop. i am very new at this can someone please give me some directions . I have look online and tried to install the sudo apt-get install ndiswrapper and it is not found in the terminal. I have also gone into the synaptic and and added the ndiswrapper package. I still am not showing any drivers in the system>admin.>hardware drivers to add. Someone please any insight or step by step help. bIG NOob . thank you.

also i am using the 9.10 on my amd64

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
subliminalfix
Solved:
Last query:
Last reply:
Revision history for this message
subliminalfix (subliminalfix) said : 		#1

subliminalfix@subliminalfix-laptop:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3c)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Network controller: Atheros Communications Inc. Unknown device 002a (rev 01)
08:00.0 Ethernet controller: Attansic Technology Corp. Unknown device 1062 (rev c0)

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#2

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Regards,

Mark

Revision history for this message
subliminalfix (subliminalfix) said : 		#3

subliminalfix@subliminalfix-laptop:~$ sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces;
[sudo] password for subliminalfix:
  *-network UNCLAIMED
       description: Network controller
       product: Atheros Communications Inc.
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: latency=0
  *-network
       description: Ethernet interface
       product: Attansic Technology Corp.
       vendor: Attansic Technology Corp.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: c0
       serial: 00:26:22:81:06:c2
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ATL1C driverversion=1.0.0.1-NAPI duplex=full firmware=L1e ip=10.0.0.55 latency=0 link=yes module=atl1e multicast=yes port=twisted pair speed=100MB/s
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

Revision history for this message
subliminalfix (subliminalfix) said : 		#4

On Wed, Apr 14, 2010 at 1:07 PM, Mark Rijckenberg <
<email address hidden>> wrote:

> Your question #107408 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/107408
>
> Status: Open => Needs information
>
> Mark Rijckenberg requested for more information:
> Hi,
>
> Please first connect your network card to the wireless router using an
> ethernet cable (also known as a LAN cable).
>
> In order to gather essential troubleshooting information about your
> wireless card, please follow this procedure:
>
> Step 1: Open Terminal from "Applications->Accessories->Terminal"
>
> Step 2: Please copy-paste the following command from the
> https://answers.launchpad.net/ubuntu website in Firefox into the Linux
> Terminal. Do NOT copy-paste from the Email message into the Terminal, as
> that will only copy PART of the command. The command STARTS with the
> word sudo and ENDS with the word restart. So please copy-paste the
> ENTIRE command below from Firefox into a Terminal, press <enter>, then
> enter password when sudo asks for password, then press enter again.
>
> Tip: If you have a wheel mouse or 3 button mouse you do not need to type
> commands into the Terminal. Highlight the command written on the page.
> Move your cursor anywhere in the Terminal and press the wheel or middle
> button. Automatic Copy and paste! No spelling mistakes! No Typos! No
> other errors!
>
> sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces;
> cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a;
> dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep
> witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*;
> sudo /etc/init.d/networking restart
>
> Step 3: Please post results (copy/paste terminal output) on this thread.
> The troubleshooters here need to see the full Terminal output from
> running the above command.
>
> Regards,
>
> Mark
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/107408
>
> You received this question notification because you are a direct
> subscriber of the question.
>

thanks does this help subliminalfix@subliminalfix-laptop:~$ sudo lshw -C
network; sudo iwlist scanning; cat /etc/network/interfaces;
[sudo] password for subliminalfix:
  *-network UNCLAIMED
       description: Network controller
       product: Atheros Communications Inc.
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: latency=0
  *-network
       description: Ethernet interface
       product: Attansic Technology Corp.
       vendor: Attansic Technology Corp.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: c0
       serial: 00:26:22:81:06:c2
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet
physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ATL1C
driverversion=1.0.0.1-NAPI duplex=full firmware=L1e ip=10.0.0.55 latency=0
link=yes module=atl1e multicast=yes port=twisted pair speed=100MB/s
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#5

That is not the full output:

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#6

Visit this thread using Mozilla Firefox:

https://answers.launchpad.net/ubuntu/+question/107408

Copy & paste the WHOLE command into the Linux Terminal.

Post results here using Mozilla Firefox:

https://answers.launchpad.net/ubuntu/+question/107408

Revision history for this message
subliminalfix (subliminalfix) said : 		#7

sorry about that i split the to sudos from the firefox link didnt register the first time i guess. thanks again hope this will make more sense

subliminalfix@subliminalfix-laptop:~$ sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb;
  *-network UNCLAIMED
       description: Network controller
       product: Atheros Communications Inc.
       vendor: Atheros Communications Inc.
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: latency=0
  *-network
       description: Ethernet interface
       product: Attansic Technology Corp.
       vendor: Attansic Technology Corp.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: c0
       serial: 00:26:22:81:06:c2
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ATL1C driverversion=1.0.0.1-NAPI duplex=full firmware=L1e ip=10.0.0.55 latency=0 link=yes module=atl1e multicast=yes port=twisted pair speed=100MB/s
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.4 LTS"
00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600]
00:01.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx) [1022:9602]
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
00:05.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1) [1022:9605]
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller [1002:4398]
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3c)
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612]
02:00.0 Network controller [0280]: Atheros Communications Inc. Unknown device [168c:002a] (rev 01)
08:00.0 Ethernet controller [0200]: Attansic Technology Corp. Unknown device [1969:1062] (rev c0)
Bus 003 Device 002: ID 0bda:0159 Realtek Semiconductor Corp.
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
subliminalfix@subliminalfix-laptop:~$ sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart
H/W path Device Class Description
====================================================
                             system Aspire 5532
/0 bus Aspire 5532
/0/0 memory 1MiB BIOS
/0/20 processor AMD Athlon(tm) Processor TF-20
/0/20/21 memory 128KiB L1 cache
/0/20/22 memory 512KiB L1 cache
/0/20/23 memory L2 cache
/0/24 memory 3GiB System Memory
/0/24/0 memory 2GiB DIMM Synchronous 333 MHz (3.0 ns)
/0/24/1 memory 1GiB DIMM Synchronous 333 MHz (3.0 ns)
/0/24/2 memory DIMM [empty]
/0/24/3 memory DIMM [empty]
/0/100 bridge RS780 Host Bridge
/0/100/1 bridge RS780 PCI to PCI bridge (int gfx)
/0/100/1/5 display RS780M/RS780MN [Radeon HD 3200 Graphics
/0/100/4 bridge RS780 PCI to PCI bridge (PCIE port 0)
/0/100/4/0 network Atheros Communications Inc.
/0/100/5 bridge RS780 PCI to PCI bridge (PCIE port 1)
/0/100/5/0 eth0 network Attansic Technology Corp.
/0/100/11 scsi0 storage SB700/SB800 SATA Controller [AHCI mode]
/0/100/11/0 /dev/sda disk 160GB WDC WD1600BEVT-2
/0/100/11/0/1 /dev/sda1 volume 142GiB EXT3 volume
/0/100/11/0/2 /dev/sda2 volume 6236MiB Extended partition
/0/100/11/0/2/5 /dev/sda5 volume 6236MiB Linux swap / Solaris partition
/0/100/11/1 /dev/cdrom disk DVD A DS8A4SH
/0/100/12 bus SB700/SB800 USB OHCI0 Controller
/0/100/12.1 bus SB700/SB800 USB OHCI1 Controller
/0/100/12.2 bus SB700/SB800 USB EHCI Controller
/0/100/14 bus SBx00 SMBus Controller
/0/100/14.2 multimedia SBx00 Azalia
/0/100/14.3 bridge SB700/SB800 LPC host controller
/0/100/14.4 bridge SBx00 PCI to PCI Bridge
/0/101 bridge K8 [Athlon64/Opteron] HyperTransport Te
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Controller
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneous Con
/0/1 scsi6 storage
/0/1/0.0.0 /dev/sdb disk 3965MB Multi-Card
/0/1/0.0.0/0 /dev/sdb disk 3965MB
/0/1/0.0.0/0/1 /dev/sdb1 volume 3777MiB Windows FAT volume
Linux subliminalfix-laptop 2.6.24-27-generic #1 SMP Wed Mar 24 11:03:26 UTC 2010 x86_64 GNU/Linux
[ 0.000000] No NUMA configuration found
[ 0.000000] No mptable found.
[ 13.212451] No AGP bridge found
[ 13.663229] ACPI: Looking for DSDT in initramfs... error, file /DSDT.aml not found.
[ 15.440324] pnp: PnP ACPI: found 10 devices
[ 16.395666] assign_interrupt_mode Found MSI capability
[ 16.395832] assign_interrupt_mode Found MSI capability
[ 16.463982] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 22.006168] hub 1-0:1.0: USB hub found
[ 22.169986] hub 2-0:1.0: USB hub found
[ 22.285929] hub 3-0:1.0: USB hub found
[ 30.606033] piix4_smbus 0000:00:14.0: Found 0000:00:14.0 device
[ 32.653927] usb-storage: device found at 2
[ 35.657014] lp: driver loaded but no devices found
[ 37.223281] No dock devices found.
[ 37.514392] powernow-k8: Found 1 AMD Athlon(tm) Processor TF-20 processors (1 cpu cores) (version 2.20.00)
[ 13.256642] SMP alternatives: switching to UP code
[ 13.733700] ACPI: EC: non-query interrupt received, switching to interrupt mode
[ 15.456241] Clockevents: could not switch to one-shot mode: lapic is not functional.
[ 15.456244] Could not switch to high resolution mode on CPU 0
[ 30.881818] input: Lid Switch as /devices/virtual/input/input5
[ 30.986997] ACPI: Lid Switch [LID]
[ 40.182848] Clockevents: could not switch to one-shot mode: lapic is not functional.
[ 40.182852] Could not switch to high resolution mode on CPU 0
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/blacklist:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist b43
/etc/modprobe.d/blacklist.conf:blacklist b43legacy
/etc/modprobe.d/arch-aliases:alias parport_lowlevel parport_pc
/etc/modprobe.d/blacklist:blacklist wl
 * Reconfiguring network interfaces...

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#8

OK, the following output is the problem:

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.4 LTS"

The Linux kernel in Ubuntu 8.04 is too old and does not support your AR928X wireless chipset [168c:002a] out-of-the-box. Ubuntu 8.10 and newer do support your wireless chipset.

This was proven to be the root cause in this thread:

https://answers.launchpad.net/ubuntu/+question/64095

So I suggest doing a clean install of Ubuntu 9.10 from a LiveCD session, if wireless works during the Ubuntu 9.10 LiveCD session.

Revision history for this message
subliminalfix (subliminalfix) said : 		#9

thanks for your insight . i was not aware that i had downloaded that version as you can see in my original post i will try this and see what occures . one more thing can i update via my wired web it may be faster since im in a library?

Revision history for this message
subliminalfix (subliminalfix) said : 		#10

found the update info will have to use the disk

 thanks again

 will repost if troubles