Ubuntu-Certification

Feedback on the HP ProBook 440 G7 Notebook PC (202005-27901)

Asked by Maxwell

Hi,

I'm glad to see, that it is possible to install Ubuntu on an HP ProBook 440 G7.

I've bought an HP ProBook x360 435 G7 and unfortunately up to now, I've always a black screen when I want to start Ubuntu in the regular mode.

In the recovery it runs much better; but the resolution is limited to 1024 x 768.

I've tried to get help from AMD and from HP. Both suppliers are not able to help.

Is it possible to get help from your team?

Thanks a lot for your help.

Best regards
Maxwell

Question information

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Status:
Expired
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Ubuntu-Certification Edit question
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Revision history for this message
Chris Wayne (cwayne) said : 		#1

Hi Maxwell,

Does your system have an AMD graphics card? It looks like this system was certified with the Intel graphics, without a discrete AMD GPU.

Revision history for this message
Maxwell (maxwell4964) said : 		#2

Hi Chris,

sorry for being late.

I have found the reason for my problems.

It is necessary to disable both: Legacy Mode and Secure Boot. I had
disabled only Secure Boot.

So I was able to install Ubuntu; but I could start it only in the
recovery mode.

Since I have disabled the Legacy Mode everything runs well.

Sorry that I didn't update my Question in this forum; I'm just pretty
happy that everything is fine now.

Thanks a lot for your help/interest.

Best regards

Maxwell

Am 16.04.21 um 15:50 schrieb Chris Wayne:
> Your question #696440 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/696440
>
> Status: Open => Needs information
>
> Chris Wayne requested more information:
> Hi Maxwell,
>
> Does your system have an AMD graphics card? It looks like this system
> was certified with the Intel graphics, without a discrete AMD GPU.
>

Revision history for this message
Maxwell (maxwell4964) said : 		#3

Hi Chris,

can you please help me;

the problem is from my point of view solved;

how can I change the status to closed?

Thanks a lot for your help.

Best regards
Maxwell

Am 16.04.21 um 15:50 schrieb Chris Wayne:
> Your question #696440 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/696440
>
> Status: Open => Needs information
>
> Chris Wayne requested more information:
> Hi Maxwell,
>
> Does your system have an AMD graphics card? It looks like this system
> was certified with the Intel graphics, without a discrete AMD GPU.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#4

To close the question visit https://answers.launchpad.net/ubuntu-certification/+question/696440 login (if not already done) and use the respective button at the bottom.

Revision history for this message
Launchpad Janitor (janitor) said : 		#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.