Feedback on the Dell Inspiron 5758 - Tulip 17 BDW

Hello,
this sounds like a driver issue to me, you can try to update your computer first to see if it helps.
If the problem persists please open a bug report with command "ubuntu-bug linux" in a terminal (Ctrl + Alt + t)
Thanks
FAQ #2193: “XXXX is broken, I need to file a bug”.

How to come back the initial BIOS setting which arose where I firstly
switched on computer. I have DELL Inspiron 5758 with UBUNTU 14.04 LTS.

Sincerely yours, Andrew.

On Mon, May 21, 2018 at 12:02 PM, Po-Hsu Lin <
<email address hidden>> wrote:

> Your question #669155 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/669155
>
> Status: Open => Answered
>
> Related FAQ set to:
> XXXX is broken, I need to file a bug
> https://answers.launchpad.net/ubuntu-certification/+faq/2193
>
> Po-Hsu Lin proposed the following answer:
> Hello,
> this sounds like a driver issue to me, you can try to update your computer
> first to see if it helps.
> If the problem persists please open a bug report with command "ubuntu-bug
> linux" in a terminal (Ctrl + Alt + t)
> Thanks
> FAQ #2193: “XXXX is broken, I need to file a bug”.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu-certification/+
> question/669155/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu-certification/+question/669155
>
> You received this question notification because you asked the question.
>

I have still problem with sound.

Andrew.

Have you switched any option in your BIOS? You can reset to default in the BIOS settings [1]

And... this is not the right place for this kind of issue, please open a bug report for your sound issue.
Or go to the community for help [2][3].

Thanks!

[1] http://www.dell.com/support/article/hk/en/hkdhs1/sln245206/how-to-restore-the-bios-system-setup-defaults-on-a-dell-product
[2] https://askubuntu.com
[3] https://ubuntuforums.org

 I came back the following

 [5524:5524:0522/123317.113009:ERROR:account_tracker.cc(356)]
OnGetTokenFailure: Invalid credentials.
[5524:5524:0522/123317.113075:ERROR:account_tracker.cc(356)]
OnGetTokenFailure: Invalid credentials.

in the terminal after I booted 'ubuntu-bug linux'. What does it mean?

Andrew

On Tue, May 22, 2018 at 11:36 AM, Po-Hsu Lin <
<email address hidden>> wrote:

> Your question #669155 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/669155
>
> Status: Open => Answered
>
> Po-Hsu Lin changed the question status:
> Have you switched any option in your BIOS? You can reset to default in
> the BIOS settings [1]
>
> And... this is not the right place for this kind of issue, please open a
> bug report for your sound issue.
> Or go to the community for help [2][3].
>
> Thanks!
>
> [1] http://www.dell.com/support/article/hk/en/hkdhs1/
> sln245206/how-to-restore-the-bios-system-setup-defaults-on-a-dell-product
> [2] https://askubuntu.com
> [3] https://ubuntuforums.org
>
> --
> You received this question notification because you asked the question.
>

 How to open 'a bug report' after running 'ubuntu-bug linux' ?

Andrew.

On Tue, May 22, 2018 at 12:45 PM, Andrew KOSHELKIN <email address hidden>
wrote:

> I came back the following
>
> [5524:5524:0522/123317.113009:ERROR:account_tracker.cc(356)]
> OnGetTokenFailure: Invalid credentials.
> [5524:5524:0522/123317.113075:ERROR:account_tracker.cc(356)]
> OnGetTokenFailure: Invalid credentials.
>
> in the terminal after I booted 'ubuntu-bug linux'. What does it mean?
>
> Andrew
>
> On Tue, May 22, 2018 at 11:36 AM, Po-Hsu Lin <question669155@answers.
> launchpad.net> wrote:
>
>> Your question #669155 on Ubuntu-Certification changed:
>> https://answers.launchpad.net/ubuntu-certification/+question/669155
>>
>> Status: Open => Answered
>>
>> Po-Hsu Lin changed the question status:
>> Have you switched any option in your BIOS? You can reset to default in
>> the BIOS settings [1]
>>
>> And... this is not the right place for this kind of issue, please open a
>> bug report for your sound issue.
>> Or go to the community for help [2][3].
>>
>> Thanks!
>>
>> [1] http://www.dell.com/support/article/hk/en/hkdhs1/sln245206/
>> how-to-restore-the-bios-system-setup-defaults-on-a-dell-product
>> [2] https://askubuntu.com
>> [3] https://ubuntuforums.org
>>
>> --
>> You received this question notification because you asked the question.
>>
>
>

Hello Andrew,

this command should open up a web page in your browser, asking you to put information to the bug report, like a title, a description that describes what you have encountered, what you have tried.
The link in the FAQ contains some pro-tips for filing a bug report.

The web page is identical to https://bugs.launchpad.net/ubuntu/+source/linux/+filebug but the difference is the one that you open with "ubuntu-bug linux" command will attach some necessary debug information for the developers.

I tried to install Ubuntu 18.04 with usb stick. The attempts failed since
the computer could not config IPv 4 , and IPv 6 protocols.
What is your advice?

Andrew.

On Wed, May 23, 2018 at 11:22 AM, Po-Hsu Lin <
<email address hidden>> wrote:

> Bug #1772682 status changed in linux in Ubuntu:
>
> Confirmed => Incomplete
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1772682
> "No sound for Dell Inspiron 5758"
>
> This bug is linked to #669155.
> Feedback on the Dell Inspiron 5758 - Tulip 17 BDW
> https://answers.launchpad.net/ubuntu-certification/+question/669155
>
> --
> You received this question notification because you asked the question.
>

I would suggest you to go to the communities, like askubuntu, ubuntuforum, for the installation issue.
The information you provided here is not enough to tell what's going on there.

https://answers.launchpad.net/ubuntu-certification/+faq/1945