Problem with Realtek RTL8723BE HP 15 Notebook PC
I recently bought a HP Notebook 15 laptop, with a wifi adapter Realtek RTL8723BE. I've read that this notebook and wifi is supported by Canonical, and it shoud work, but it doesn't. I just get wifi signal if I'm sitting just next to my modem. I've tried all the software solutions posted in the community, without solving my problem. I've learned that my next step is to open my computer and change the antenna, but, I really don't feel capable of this.
There isn't really any solution for this?
I'm surprised both Canonical and Hp say this laptop works, when it just doesn't.
Sorry for my english, and thanks for your answer!
Question information
- Language:
- English Edit question
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- Answered
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#1 |
Hi!
Did you buy this laptop with a certified version of Ubuntu pre-installed on it?
As I understand, your device is probably this one:
http://
As you can see, it requires a specific version of Ubuntu pre-installed by the manufacturer (HP).
Here is a FAQ that contains more information on this:
FAQ #2219: “What's the difference between Certified (Pre-Installed) and Certified?”.
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Revision history for this message
|
#2 |
No, it's not a preinstalled version, but it's a Christmas gift and I can't
change it or give it back. Were can I download the compatible version of
Ubuntu?
Thank you Pierre!
El 18/01/2016 05:37, "Pierre Equoy" <email address hidden>
escribió:
> Your question #281090 on Ubuntu-
> https:/
>
> Status: Open => Answered
>
> Related FAQ set to:
> What's the difference between Certified (Pre-Installed) and Certified?
> https:/
>
> Pierre Equoy proposed the following answer:
> Hi!
>
> Did you buy this laptop with a certified version of Ubuntu pre-installed
> on it?
>
> As I understand, your device is probably this one:
>
> http://
>
> As you can see, it requires a specific version of Ubuntu pre-installed
> by the manufacturer (HP).
>
> Here is a FAQ that contains more information on this:
> FAQ #2219: “What's the difference between Certified (Pre-Installed) and
> Certified?”.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
|
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|
#3 |
You can try contacting HP and check if you can get a version of the image for your device.
One of my colleagues pointed out there is a Launchpad issue open for a similar problem:
https:/
In comment #20, one of the engineers provides a .deb package you can try to update your system. Please also check the other comments as people have suggested a few additional things as well.
Also, did you try with the latest version of Ubuntu (15.10), or with the LTS version (14.04)?
|
Revision history for this message
|
#4 |
Hi!
I've tried de .deb package you told me, but it doesn't work for me, it
gives me errors. And the wifi still doesn't work, it has signal, but if I
step 15cm away from router looses the signal.
I'm running Ubuntu 15.10
2016-01-18 8:52 GMT+01:00 Pierre Equoy <<email address hidden>
>:
> Your question #281090 on Ubuntu-
> https:/
>
> Status: Open => Needs information
>
> Pierre Equoy requested more information:
> You can try contacting HP and check if you can get a version of the
> image for your device.
>
> One of my colleagues pointed out there is a Launchpad issue open for a
> similar problem:
>
> https:/
>
> In comment #20, one of the engineers provides a .deb package you can try
> to update your system. Please also check the other comments as people
> have suggested a few additional things as well.
>
> Also, did you try with the latest version of Ubuntu (15.10), or with the
> LTS version (14.04)?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#5 |
Hi,
I'm sorry the above solution didn't work.
I'm running out of ideas on how to fix this issue.
Did you check if HP provided a BIOS update for your computer?
Also, could you try with Ubuntu 14.04? In that case, the DKMS patch from my previous comment may work.
Hope this helps!
|
Revision history for this message
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#6 |
"...I've tried de .deb package you told me, but it doesn't work for me, it gives me errors..."
What errors did you get?
Maybe the full error message could give a hint how to proceed further?
|
Revision history for this message
|
#7 |
Thank you all for your answers. I've tried installing Ubuntu 14LTS, and
then the .deb package, and it installs ok, but wifi stills doesn't work. It
works if I stand 15cm near the router, but if I step away it disconnects.
Any other idea I can try??
2016-01-19 9:52 GMT+01:00 Manfred Hampl <
<email address hidden>>:
> Your question #281090 on Ubuntu-
> https:/
>
> Manfred Hampl requested more information:
> "...I've tried de .deb package you told me, but it doesn't work for me, it
> gives me errors..."
> What errors did you get?
> Maybe the full error message could give a hint how to proceed further?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
|
Revision history for this message
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#8 |
Please execute steps 1 - 6 in https:/
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Revision history for this message
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#9 |
Hello Manfred, this is my output:
Ign http://
Ign http://
InRelease
Ign http://
InRelease
Obj http://
Release.gpg
Obj http://
Release.gpg
Obj http://
InRelease
Obj http://
Release
Obj http://
Release
Obj http://
InRelease
Obj http://
Release.gpg
Obj http://
Sources
Obj http://
Sources
Obj http://
Sources
Obj http://
Packages
Obj http://
Packages
Obj http://
Sources
Obj http://
Sources
Obj http://
Packages
Obj http://
Packages
Obj http://
Sources
Obj http://
Translation-en
Obj http://
Sources
Obj http://
Sources
Obj http://
Packages
Obj http://
Packages
Obj http://
Sources
Obj http://
Packages
Obj http://
Packages
Obj http://
Sources
Obj http://
Packages
Obj http://
Packages
Obj http://
Packages
Obj http://
Packages
Obj http://
Packages
Obj http://
Packages
Obj http://
Translation-en
Obj http://
Translation-en
Obj http://
Packages
Obj http://
Translation-en
Ign http://
Translation-es_ES
Ign http://
Translation-es
Obj http://
Obj http://
Translation-en
Ign http://
Translation-en
Obj http://
Release
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Obj http://
Des:1 http://
Obj http://
Translation-en
Obj http://
Translation-en
Des:2 http://
kB]
Obj http://
Translation-en
Des:3 http://
B]
Obj http://
Translation-en
Des:4 http://
kB]
Obj http://
Translation-en
Ign http://
Translation-es_ES
Ign http://
Translation-es_ES
Ign http://
Translation-es_ES
Ign http://
Translation-es_ES
Descargados 2.064 kB en 18seg. (110
kB/s)
Leyendo lista de paquetes... Hecho
Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
El paquete hwinfo no está disponible, pero algún otro paquete hace
referencia
a él. Esto puede significar que el paquete falta, está obsoleto o solo se
encuentra disponible desde alguna otro origen
E: El paquete «hwinfo» no tiene un candidato para la instalación
*-network
descripción: Ethernet interface
producto: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
fabricante: Realtek Semiconductor Co., Ltd.
id físico: 0
información del bus: pci@0000:07:00.0
nombre lógico: eth0
versión: 07
serie: 94:57:a5:e8:ae:af
tamaño: 100Mbit/s
capacidad: 100Mbit/s
anchura: 64 bits
reloj: 33MHz
capacidades: pm msi pciexpress msix vpd bus_master cap_list ethernet
physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
driverversion=
ip=192.168.1.16 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
recursos: irq:44 ioport:
memoria:
*-network
descripción: Interfaz inalámbrica
producto: RTL8723BE PCIe Wireless Network Adapter
fabricante: Realtek Semiconductor Co., Ltd.
id físico: 0
información del bus: pci@0000:0d:00.0
nombre lógico: wlan0
versión: 00
serie: 60:6d:c7:8f:25:69
anchura: 64 bits
reloj: 33MHz
capacidades: pm msi pciexpress bus_master cap_list ethernet physical
wireless
driverversion=
link=yes multicast=yes wireless=IEEE 802.11bgn
recursos: irq:16 ioport:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
eth0 Interface doesn't support scanning.
lo Interface doesn't support scanning.
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
07:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd.
RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 07)
Subsystem: Hewlett-Packard Company Device [103c:80c1]
Kernel driver in use: r8169
0d:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd.
RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
Subsystem: Hewlett-Packard Company Device [103c:804c]
Kernel driver in use: rtl8723be
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 05c8:0382 Cheng Uei Precision Industry Co., Ltd
(Foxlink)
Bus 001 Device 002: ID 0bda:b006 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
EJECUTANDO ESTADO HARDWARE-WIFI WIFI HARDWARE-WWAN
WWAN
ejecutando conectado activado activado activado
desactivado
ruta H/W Dispositivo Clase Descripción
=======
/0 bus 80C1
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i3-5005U CPU @
2.00
/0/4/6 memory 32KiB L1 caché
/0/4/7 memory 256KiB L2 caché
/0/4/8 memory 3MiB L3 caché
/0/5 memory 32KiB L1 caché
/0/25 memory 8GiB Memoria de sistema
/0/25/0 memory SODIMM DDR Síncrono [vacío]
/0/25/1 memory 8GiB SODIMM DDR3 Síncrono 1600
MHz (
/0/100 bridge Broadwell-U Host Bridge -OPI
/0/100/2 display Broadwell-U Integrated Graphics
/0/100/3 multimedia Broadwell-U Audio Controller
/0/100/4 generic Broadwell-U Camarillo Device
/0/100/14 bus Wildcat Point-LP USB xHCI
Controller
/0/100/16 communication Wildcat Point-LP MEI Controller
#1
/0/100/1b multimedia Wildcat Point-LP High Definition
Audi
/0/100/1c bridge Wildcat Point-LP PCI Express
Root Por
/0/100/1c.2 bridge Wildcat Point-LP PCI Express
Root Por
/0/100/1c.2/0 eth0 network RTL8101E/RTL8102E PCI Express
Fast Et
/0/100/1c.5 bridge Wildcat Point-LP PCI Express
Root Por
/0/100/1c.5/0 wlan0 network RTL8723BE PCIe Wireless Network
Adapt
/0/100/1f bridge Wildcat Point-LP LPC Controller
/0/100/1f.2 storage Wildcat Point-LP SATA Controller
[AHC
/0/100/1f.3 bus Wildcat Point-LP SMBus Controller
/0/100/1f.6 generic Wildcat Point-LP Thermal
Management C
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 500GB ST500LT012-1DG14
/0/1/0.0.0/1 volume 259MiB Windows FAT volumen
/0/1/0.0.0/2 /dev/sda2 volume 127MiB reserved partition
/0/1/0.0.0/3 /dev/sda3 volume 47GiB Windows NTFS volumen
/0/1/0.0.0/4 /dev/sda4 volume 742MiB Windows NTFS volumen
/0/1/0.0.0/5 /dev/sda5 volume 15GiB Windows NTFS volumen
/0/1/0.0.0/6 /dev/sda6 volume 393GiB partición EXT4
/0/1/0.0.0/7 /dev/sda7 volume 8106MiB Linux swap volumen
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRW SU208GB
/1 power HS04041
Linux teresaportatil 3.19.0-43-generic #49~14.04.1-Ubuntu SMP Thu Dec 31
15:44:49 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
[ 0.000000] AGP: No AGP bridge found
[ 0.000000] No NUMA configuration found
[ 0.000000] AGP: No AGP bridge found
[ 0.220614] usbcore: registered new interface driver usbfs
[ 0.220622] usbcore: registered new interface driver hub
[ 0.220641] usbcore: registered new device driver usb
[ 0.229882] Switched to clocksource hpet
[ 0.238914] pnp: PnP ACPI: found 7 devices
[ 0.606903] Console: switching to colour frame buffer device 170x48
[ 0.607347] input: Lid Switch as
/devices/
[ 0.607363] ACPI: Lid Switch [LID0]
[ 0.607497] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.607502] ACPI Error: Method parse/execution failed [\_TZ_.FN00._ON_]
(Node ffff8802560f3e10), AE_NOT_FOUND (20141107/
[ 0.607533] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.607536] ACPI Error: Method parse/execution failed [\_TZ_.FN00._ON_]
(Node ffff8802560f3e10), AE_NOT_FOUND (20141107/
[ 0.618281] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.618287] ACPI Error: Method parse/execution failed [\_TZ_.TZ00._TMP]
(Node ffff8802560f95a0), AE_NOT_FOUND (20141107/
[ 0.618373] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.618376] ACPI Error: Method parse/execution failed [\_TZ_.TZ00._TMP]
(Node ffff8802560f95a0), AE_NOT_FOUND (20141107/
[ 0.618419] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.618422] ACPI Error: Method parse/execution failed [\_TZ_.TZ01._TMP]
(Node ffff8802560f9668), AE_NOT_FOUND (20141107/
[ 0.618458] ACPI Error: [\_SB_.
failure, AE_NOT_FOUND (20141107/
[ 0.618461] ACPI Error: Method parse/execution failed [\_TZ_.TZ01._TMP]
(Node ffff8802560f9668), AE_NOT_FOUND (20141107/
[ 0.654391] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.654393] usb usb1: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 0.654395] usb usb1: Product: xHCI Host Controller
[ 0.654397] usb usb1: Manufacturer: Linux 3.19.0-43-generic xhci-hcd
[ 0.654398] usb usb1: SerialNumber: 0000:00:14.0
[ 0.654507] hub 1-0:1.0: USB hub found
[ 0.655754] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003
[ 0.655756] usb usb2: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 0.655758] usb usb2: Product: xHCI Host Controller
[ 0.655759] usb usb2: Manufacturer: Linux 3.19.0-43-generic xhci-hcd
[ 0.655761] usb usb2: SerialNumber: 0000:00:14.0
[ 0.655858] hub 2-0:1.0: USB hub found
[ 0.656180] usb: failed to peer usb2-port3 and usb1-port9 by location
(usb2-port3:none) (usb1-port9:
[ 0.656182] usb usb2-port3: failed to peer to usb1-port9 (-16)
[ 0.656183] usb: port power management may be unreliable
[ 0.656283] usb: failed to peer usb2-port4 and usb1-port9 by location
(usb2-port4:none) (usb1-port9:
[ 0.656284] usb usb2-port4: failed to peer to usb1-port9 (-16)
[ 0.718392] PCCT header not found.
[ 0.720091] Loaded X.509 cert 'Magrathea: Glacier signing key:
e09b1e7e9841e9c
[ 0.725065] ima: No TPM chip found, activating TPM-bypass!
[ 0.726299] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 0.768170] r8169 0000:07:00.0 eth0: RTL8106e at 0xffffc90000cca000,
94:57:a5:e8:ae:af, XID 04900000 IRQ 44
[ 0.965683] usb 1-4: new full-speed USB device number 2 using xhci_hcd
[ 1.093985] usb 1-4: No LPM exit latency info found, disabling LPM.
[ 1.094952] usb 1-4: New USB device found, idVendor=0bda, idProduct=b006
[ 1.094955] usb 1-4: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 1.094957] usb 1-4: Product: Bluetooth Radio
[ 1.094959] usb 1-4: Manufacturer: Realtek
[ 1.094960] usb 1-4: SerialNumber: 00e04c000001
[ 1.261578] usb 1-5: new high-speed USB device number 3 using xhci_hcd
[ 1.433552] usb 1-5: New USB device found, idVendor=05c8, idProduct=0382
[ 1.433556] usb 1-5: New USB device strings: Mfr=2, Product=1,
SerialNumber=0
[ 1.433558] usb 1-5: Product: HP Truevision HD
[ 1.433559] usb 1-5: Manufacturer: Sonix Technology Co., Ltd.
[ 2.601222] Switched to clocksource tsc
[ 7.065428] lp: driver loaded but no devices found
[ 7.937301] input: HP Wireless hotkeys as /devices/
[ 8.698530] cfg80211: Calling CRDA to update world regulatory domain
[ 9.375476] usbcore: registered new interface driver btusb
[ 9.408422] fb: switching to inteldrmfb from EFI VGA
[ 9.408454] Console: switching to colour dummy device 80x25
[ 9.475137] Console: switching to colour frame buffer device 170x48
[ 9.834194] intel_rapl: Found RAPL domain package
[ 9.834200] intel_rapl: Found RAPL domain core
[ 9.834204] intel_rapl: Found RAPL domain uncore
[ 9.834208] intel_rapl: Found RAPL domain dram
[ 10.074478] rtl8723be: Using firmware rtlwifi/
[ 10.095351] sound hdaudioC1D0: autoconfig: line_outs=1
(0x14/0x0/
[ 10.095356] sound hdaudioC1D0: speaker_outs=0 (0x0/0x0/
[ 10.095360] sound hdaudioC1D0: hp_outs=1 (0x21/0x0/
[ 10.095362] sound hdaudioC1D0: mono: mono_out=0x0
[ 10.095364] sound hdaudioC1D0: inputs:
[ 10.095367] sound hdaudioC1D0: Mic=0x19
[ 10.095370] sound hdaudioC1D0: Internal Mic=0x12
[ 10.102358] input: HDA Intel PCH Mic as
/devices/
[ 10.102425] input: HDA Intel PCH Headphone as
/devices/
[ 10.145644] ieee80211 phy0: Selected rate control algorithm 'rtl_rc'
[ 10.146217] rtlwifi: rtlwifi: wireless switch is on
[ 10.431365] uvcvideo: Found UVC 1.00 device HP Truevision HD (05c8:0382)
[ 10.446327] cfg80211: World regulatory domain updated:
[ 10.446330] cfg80211: DFS Master region: unset
[ 10.446332] cfg80211: (start_freq - end_freq @ bandwidth),
(max_antenna_gain, max_eirp), (dfs_cac_time)
[ 10.446334] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300
mBi, 2000 mBm), (N/A)
[ 10.446336] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300
mBi, 2000 mBm), (N/A)
[ 10.446338] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300
mBi, 2000 mBm), (N/A)
[ 10.446339] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300
mBi, 2000 mBm), (N/A)
[ 10.446340] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300
mBi, 2000 mBm), (N/A)
[ 10.457409] input: HP Truevision HD as
/devices/
[ 10.457521] usbcore: registered new interface driver uvcvideo
[ 10.688902] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops
i915_audio_
[ 10.910444] input: HDA Intel HDMI HDMI/DP,pcm=3 as
/devices/
[ 10.910534] input: HDA Intel HDMI HDMI/DP,pcm=7 as
/devices/
[ 10.910622] input: HDA Intel HDMI HDMI/DP,pcm=8 as
/devices/
[ 12.506452] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro
[ 19.480081] r8169 0000:07:00.0 eth0: link down
[ 19.480112] IPv6: ADDRCONF(
[ 20.062798] IPv6: ADDRCONF(
[ 22.353325] wlan0: authenticate with 58:1f:28:e1:29:e0
[ 22.365730] wlan0: send auth to 58:1f:28:e1:29:e0 (try 1/3)
[ 22.368550] wlan0: authenticated
[ 22.369933] wlan0: associate with 58:1f:28:e1:29:e0 (try 1/3)
[ 22.374895] wlan0: RX AssocResp from 58:1f:28:e1:29:e0 (capab=0x431
status=0 aid=3)
[ 22.375271] wlan0: associated
[ 22.375292] IPv6: ADDRCONF(
[ 22.375342] cfg80211: Calling CRDA for country: ES
[ 22.398122] cfg80211: Regulatory domain changed to country: ES
[ 22.398126] cfg80211: DFS Master region: unset
[ 22.398128] cfg80211: (start_freq - end_freq @ bandwidth),
(max_antenna_gain, max_eirp), (dfs_cac_time)
[ 22.398130] cfg80211: (2400000 KHz - 2483500 KHz @ 40000 KHz), (N/A,
2000 mBm), (N/A)
[ 22.398132] cfg80211: (5150000 KHz - 5250000 KHz @ 40000 KHz), (N/A,
2000 mBm), (N/A)
[ 22.398133] cfg80211: (5250000 KHz - 5350000 KHz @ 40000 KHz), (N/A,
2000 mBm), (0 s)
[ 22.398135] cfg80211: (5470000 KHz - 5725000 KHz @ 40000 KHz), (N/A,
2698 mBm), (0 s)
[ 22.398136] cfg80211: (57240000 KHz - 65880000 KHz @ 2160000 KHz),
(N/A, 4000 mBm), (N/A)
[ 22.462009] r8169 0000:07:00.0 eth0: link up
[ 22.462018] IPv6: ADDRCONF(
[ 173.919497] r8169 0000:07:00.0 eth0: link down
[ 513.986433] r8169 0000:07:00.0 eth0: link down
[ 515.562161] r8169 0000:07:00.0 eth0: link up
Release Date: 07/23/2015
Manufacturer: HP
Product Name: HP Notebook
Version: Type1ProductCon
Serial Number: CND5358DJ3
Manufacturer: HP
Product Name: 80C1
Serial Number: PFJDKC21W9EIVZ
Manufacturer: HP
Serial Number: Chassis Serial Number
Manufacturer: Intel(R) Corporation
Serial Number: To Be Filled By O.E.M.
Port Type: Serial Port 16550A Compatible
Manufacturer: Not Specified
Serial Number: Not Specified
Manufacturer: Hynix/Hyundai
Serial Number: 09681121
Manufacturer: 131-42-6E
Manufacture Date: ManufDate
Serial Number: DummySerialNumber
eth0 no wireless extensions.
wlan0 IEEE 802.11bgn ESSID:"Orange-29D8"
58:1F:28:E1:29:E0
Bit Rate=135 Mb/s Tx-Power=20 dBm
Retry short limit:7 RTS thr=2347 B Fragment thr:off
Power Management:off
Link Quality=44/70 Signal level=-66 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:27 Missed beacon:0
lo no wireless extensions.
/etc/modprobe.
--ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet
--use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.
prevent this condition, stop
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
or iwlmvm depending on the
/etc/modprobe.
When removing iwlwifi, first
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
-e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=true
WimaxEnabled=true
sudo: hwinfo: command not found
root 847 0.1 0.1 345416 12740 ? Ssl 09:09 0:00
NetworkManager
root 1105 0.0 0.0 30620 5308 ? Ss 09:09 0:00
/sbin/wpa_
/var/run/
root 1171 0.0 0.0 10236 5172 ? S 09:09 0:00
/sbin/dhclient -d -sf /usr/lib/
/run/sendsigs.
/var/lib/
-cf /var/lib/
nobody 1199 0.0 0.0 35288 3356 ? S 09:09 0:00
/usr/sbin/dnsmasq --no-resolv --keep-
--bind-interfaces
--pid-file=
--listen-
--cache-size=0 --proxy-dnssec
--enable-
--conf-
root 3111 0.0 0.0 10236 5192 ? S 09:17 0:00
/sbin/dhclient -d -sf /usr/lib/
/run/sendsigs.
/var/lib/
-cf /var/lib/
teresa 3378 0.0 0.0 15968 2200 pts/0 S+ 09:19 0:00 grep
--color=auto -E wpa|icd|etwork
Tabla de rutas IP del núcleo
Destino Pasarela Genmask Indic MSS Ventana irtt
Interfaz
0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0
eth0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0
eth0
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0
wlan0
# Dynamic resolv.conf(5) file for glibc resolver(3) generated by
resolvconf(8)
# DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
nameserver 127.0.1.1
total 74812
4980737 drwxr-xr-x 4 root root 4096 ene 20 09:05 .
2 drwxr-xr-x 23 root root 4096 ene 20 09:02 ..
4980741 -rw-r--r-- 1 root root 1270417 jul 25 01:19 abi-3.19.
4981022 -rw-r--r-- 1 root root 1271765 dic 31 18:40 abi-3.19.
4980742 -rw-r--r-- 1 root root 177779 jul 25 01:19
config-
4981024 -rw-r--r-- 1 root root 177808 dic 31 18:40
config-
1 drwxr-xr-x 4 root root 4096 ene 1 1970 efi
4980739 drwxr-xr-x 5 root root 4096 ene 20 09:04 grub
4981021 -rw-r--r-- 1 root root 19795626 ene 18 22:25
initrd.
4981025 -rw-r--r-- 1 root root 19802461 ene 20 09:05
initrd.
4980743 -rw-r--r-- 1 root root 176500 mar 12 2014 memtest86+.bin
4980744 -rw-r--r-- 1 root root 178176 mar 12 2014 memtest86+.elf
4980745 -rw-r--r-- 1 root root 178680 mar 12 2014
memtest86+
4980740 -rw------- 1 root root 3623533 jul 25 01:19
System.
4980749 -rw------- 1 root root 3628871 dic 31 18:40
System.
4980747 -rw-r--r-- 1 root root 6565984 ene 18 22:21
vmlinuz-
4980748 -rw-r--r-- 1 root root 6567896 ene 18 22:12
vmlinuz-
4981023 -rw------- 1 root root 6571600 dic 31 18:40
vmlinuz-
4981020 -rw------- 1 root root 6573528 ene 20 09:04
vmlinuz-
Resumen de estado de soporte de «teresaportatil»:
Tiene 7 paquetes (0.4 %) con servicio técnico hasta mayo 2017 (3y)
Tiene 1657 paquetes (96.0 %) con servicio técnico hasta mayo 2019 (5y)
Tiene 53 paquetes (3.1 %) con servicio técnico hasta octubre 2016 (9m)
Tiene 7 paquetes (0.4 %) con servicio técnico hasta febrero 2015 (9m)
Tiene 1 paquetes (0.1 %) que no pueden descargarse más
Tiene 1 paquetes (0.1 %) sin servicio técnico
Ejecute con --show-unsupported, --show-supported o --show-all para ver más
detalles
Downloaded daily snapshot dated 2016-01-20 03:15:01
--2016-01-20 09:19:31-- http://
Resolviendo www.linux-usb.org (www.linux-
Conectando con www.linux-usb.org (www.linux-
conectado.
Petición HTTP enviada, esperando respuesta... 200 OK
Longitud: 559954 (547K) [text/plain]
Grabando a: “/var/lib/
100%[==
1,4s
2016-01-20 09:19:33 (386 KB/s) - “/var/lib/
[559954/559954]
Done.
Module Size Used by
ctr 16384 1
ccm 20480 1
bnep 20480 2
rfcomm 69632 8
nls_iso8859_1 16384 1
snd_hda_codec_hdmi 53248 1
uvcvideo 90112 0
videobuf2_vmalloc 16384 1 uvcvideo
arc4 16384 2
videobuf2_memops 16384 1 videobuf2_vmalloc
snd_hda_
snd_hda_
snd_hda_intel 36864 6 snd_hda_codec_hdmi
videobuf2_core 53248 1 uvcvideo
rtl8723be 94208 0
snd_soc_rt286 32768 0
v4l2_common 16384 1 videobuf2_core
snd_hda_controller 32768 1 snd_hda_intel
btcoexist 53248 1 rtl8723be
snd_hda_codec 143360 5
snd_hda_
snd_soc_core 196608 1 snd_soc_rt286
videodev 159744 3 uvcvideo,
intel_rapl 20480 0
iosf_mbi 16384 1 intel_rapl
snd_compress 20480 1 snd_soc_core
x86_pkg_
intel_powerclamp 20480 0
media 24576 2 uvcvideo,videodev
snd_hwdep 20480 1 snd_hda_codec
snd_pcm_dmaengine 16384 1 snd_soc_core
coretemp 16384 0
rtl8723_common 24576 1 rtl8723be
rtl_pci 28672 1 rtl8723be
i915_bpo 1138688 4
btusb 40960 0
snd_pcm 106496 7
snd_soc_
kvm 479232 0
rtlwifi 73728 2 rtl_pci,rtl8723be
mac80211 708608 3 rtl_pci,
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
hp_wmi 16384 0
intel_ips 20480 1 i915_bpo
sparse_keymap 16384 1 hp_wmi
bluetooth 491520 22 bnep,btusb,rfcomm
drm_kms_helper 126976 1 i915_bpo
drm 344064 5 i915_bpo,
aesni_intel 172032 3
cfg80211 524288 2 mac80211,rtlwifi
snd_seq 65536 2 snd_seq_
joydev 20480 0
serio_raw 16384 0
aes_x86_64 20480 1 aesni_intel
lrw 16384 1 aesni_intel
gf128mul 16384 1 lrw
glue_helper 16384 1 aesni_intel
ablk_helper 16384 1 aesni_intel
cryptd 20480 2 aesni_intel,
snd_seq_device 16384 3 snd_seq,
snd_timer 32768 2 snd_pcm,snd_seq
i2c_hid 20480 0
mei_me 20480 0
hid 110592 1 i2c_hid
mei 90112 1 mei_me
snd 86016 23
snd_hda_
wmi 20480 1 hp_wmi
soundcore 16384 2 snd,snd_hda_codec
video 20480 1 i915_bpo
i2c_algo_bit 16384 1 i915_bpo
hp_wireless 16384 0
snd_soc_sst_acpi 16384 0
int3403_thermal 16384 0
dw_dmac 16384 0
dw_dmac_core 24576 1 dw_dmac
int3400_thermal 16384 0
acpi_thermal_rel 16384 1 int3400_thermal
mac_hid 16384 0
int3402_thermal 16384 0
processor_
i2c_designware_
i2c_designware_core 16384 1 i2c_designware_
8250_dw 16384 0
shpchp 40960 0
lpc_ich 24576 0
spi_pxa2xx_platform 24576 0
acpi_pad 20480 0
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
psmouse 114688 0
r8169 81920 0
ahci 36864 3
libahci 32768 1 ahci
mii 16384 1 r8169
sdhci_acpi 16384 0
sdhci 45056 1 sdhci_acpi
That's it!
Also, I'm trying to conect to the wifi access point "Orange-29D8"
The Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE
PCIe Wireless Network Adapter [10ec:b723]
I'm running Ubuntu 14.04 installed on hard drive. With Ubuntu 15.10 I had
the same problem.
My computer is a hp Notebook 15 ac116ns.
Thank you so much for your help
Teresavet
2016-01-19 15:52 GMT+01:00 Manfred Hampl <
<email address hidden>>:
> Your question #281090 on Ubuntu-
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Please execute steps 1 - 6 in
> https:/
> paste all output into this question document that you have already
> created.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#10 |
wlan0 IEEE 802.11bgn ESSID:"Orange-29D8"
...
Bit Rate=135 Mb/s
You might try changing your router's configuration to limit the speed to 54 Mb/s (IEEE 802.11 g) and check whether this improves the situation.
|
Revision history for this message
|
#11 |
Another option is disabling certain power saving features of the driver by issuing the command
echo "options rtl8723be fwlps=0" | sudo tee /etc/modprobe.
or
echo "options rtl8723be fwlps=N ips=N" | sudo tee /etc/modprobe.
or
echo "options rtl8723be fwlps=0 swlps=0" | sudo tee /etc/modprobe.
and then rebooting. (There are different proposals for the switches to be set.)
|
Revision history for this message
|
#12 |
Hi there, I've tried everything on the list, and nothing. AARRGGHH!!
Frustration. Something else I can try?
2016-01-20 11:43 GMT+01:00 Manfred Hampl <
<email address hidden>>:
> Your question #281090 on Ubuntu-
> https:/
>
> Manfred Hampl proposed the following answer:
> Another option is disabling certain power saving features of the driver
> by issuing the command
>
> echo "options rtl8723be fwlps=0" | sudo tee /etc/modprobe.
> or
> echo "options rtl8723be fwlps=N ips=N" | sudo tee
> /etc/modprobe.
> or
> echo "options rtl8723be fwlps=0 swlps=0" | sudo tee
> /etc/modprobe.
>
> and then rebooting. (There are different proposals for the switches to
> be set.)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#13 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
|
Revision history for this message
|
#14 |
Hello,
the last thing I can think of is to subscribe to that bug, and check with the community [1]
Good luck.
[1] https:/
Can you help with this problem?
Provide an answer of your own, or ask teresavet for more information if necessary.
