Feedback on the Dell Inspiron 5558 - Tulip BDW 15

Asked by Norbert on 2015-12-24

Hi there - I got into trouble with my brand new laptop on Ubuntu 14.04.

I tried to update it and it seemed to freeze. So I restarted it with the power button.
Now it does1nt start up.
Only a DOS kind of command line gets in.

Can I get somehow a frest image that I can burn on DVD?

Thanks,

Norbert

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu-Certification Edit question
Assignee:
No assignee Edit question
Last query:
2015-12-24
Last reply:
2015-12-28
Pierre Equoy (pieq) said : #1

Hi Norbert!

Please have a look at our FAQ regarding the pre-installed Ubuntu images; you might want to contact Dell in order to get an image. For your reference, Dell also provides some information regarding recovery and backups: http://www.dell.com/support/article/us/en/19/SLN265982/EN

Hope this helps!
FAQ #1523: “Where can I find a Pre-install/Manufacturer image”.

Can you help with this problem?

Provide an answer of your own, or ask Norbert for more information if necessary.

To post a message you must log in.