Feedback on the HP ProBook 6550b

Asked by Javier Domingo

The HP ProBook 6550b 's fingerprint reader doesn't work properly with ubuntu. It is not recognised.

Hardware's device ID:
[138a:0007] VFS451

Open bug: https://bugs.launchpad.net/bugs/745505

Therefore, it shouldn't be listed as certified hardware, as that would mean that fingerprint reader is working properly.

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Ara Pulido (ara) said :
#1

Hello Javier,

Fingerprint readers are out of scope for Ubuntu certification, as explained in the list of components that are:

   http://www.ubuntu.com/certification/test-suite/

Thanks,
Ara.

Revision history for this message
Javier Domingo (txomon) said :
#2

But in case of having such issue, shouldn't it be noted down at least,
having into account that it is a known bug?
Javier Domingo Cansino

2014-01-30 Ara Pulido <email address hidden>:
> Your question #243000 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/243000
>
> Status: Open => Answered
>
> Ara Pulido proposed the following answer:
> Hello Javier,
>
> Fingerprint readers are out of scope for Ubuntu certification, as
> explained in the list of components that are:
>
> http://www.ubuntu.com/certification/test-suite/
>
> Thanks,
> Ara.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu-certification/+question/243000/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu-certification/+question/243000
>
> You received this question notification because you asked the question.

Revision history for this message
Ara Pulido (ara) said :
#3

Hello Javier,

We understand your concern, but we cannot list every single component that we don't test. Instead of doing that, we put a list of everything that we do test.

In any case, we are considering adding fingerprint readers for future releases of Ubuntu Certification.

Thanks,
Ara.

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