Ubuntu-Certification

Bluetooth on the Dell Vostro 3450

Asked by Ronnie Wulfsohn

Launchpad bug 819475 describes the bluetooth issue I am having as resolved, however I am still having the problem even though all updates are installed for my version 11.10.

So what is the solution?

Thanks
Ronnie

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu-Certification Edit question
Assignee:
Jeff Lane  Edit question
Last query:
Last reply:
Revision history for this message
Jeff Lane  (bladernr) said : 		#1

Open a terminal and run this command:

ubuntu-bug linux

and file a bug against the kernel you're running. The original bug was filed against one of our cert machines running 11.04, and the system in question didn't appear to have issues with 11.10.

It could be that you have a different bluetooth adapter in your 3450, it's not at all uncommon with these laptops to have several different hardware versions under the same family, and chipsets can change during production as well. So opening a new bug for your system/problem can certainly help.

Also, when you open your bug, be sure to put links to this question and also the bug you referenced above. And comment on it here so we'll know which bug is yours.

Revision history for this message
Ronnie Wulfsohn (yerachw) said : 		#2

Thanks, filed using the command below with requested references

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Jeff Lane
Sent: Tuesday, January 03, 2012 10:51 PM
To: <email address hidden>
Subject: Re: [Question #183612]: Bluetooth on the Dell Vostro 3450

Your question #183612 on Ubuntu-Certification changed:
https://answers.launchpad.net/ubuntu-certification/+question/183612

    Status: Open => Needs information

Jeff Lane requested more information:
Open a terminal and run this command:

ubuntu-bug linux

and file a bug against the kernel you're running. The original bug was filed against one of our cert machines running 11.04, and the system in question didn't appear to have issues with 11.10.

It could be that you have a different bluetooth adapter in your 3450, it's not at all uncommon with these laptops to have several different hardware versions under the same family, and chipsets can change during production as well. So opening a new bug for your system/problem can certainly help.

Also, when you open your bug, be sure to put links to this question and also the bug you referenced above. And comment on it here so we'll know which bug is yours.

--
To answer this request for more information, you can either reply to this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu-certification/+question/183612

You received this question notification because you asked the question.

Revision history for this message
Ronnie Wulfsohn (yerachw) said : 		#3

Jeff, I'm a bit confused if this bug has been confirmed or discarded as being resolved already.

Revision history for this message
Jeff Lane  (bladernr) said : 		#4

What was the bug number?

Revision history for this message
Jeff Lane  (bladernr) said : 		#5

Grrr... meant to add that as an info request, not an answer... :(

Revision history for this message
Jeff Lane  (bladernr) said : 		#6

Nevermind, I found it. I think the bug was just hit and marked duplicate by a bot... I've removed the duplicate and made a comment and pointed it out to some people.

Revision history for this message
Jeff Lane  (bladernr) said : 		#7

Setting this back to Open for now... lets see where the bug goes.

Revision history for this message
Jeff Lane  (bladernr) said : 		#8

I'm going to mark this as solved. The bug was marked fix-released and at this point 11.10 is almost EOL. If this issue still persists in 12.04.x, 12.10 or 13.04, please file a new bug against the appropriate Ubuntu version. You can do so by using the command:

ubuntu-bug linux

from a terminal window.

Thanks
Jeff