Ubuntu Certification Programme

Feedback on the Dell Inspiron 1545

Asked by deepanzone on 2011-10-07

Bluetooth is not working. Now am using Ubuntu 11.04. It worked well in windows.
I tried with several methods but its of no use.

Question information

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Status:
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For:
Ubuntu-Certification Edit question
Assignee:
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Last query:
2011-10-08
Last reply:
2011-10-08
Jeff Lane (bladernr) said : #1

Hi, what do you mean by Bluetooth is not working? Can you be more descriptive?

Can you provide the output of the lsusb command?

I did some digging and that bluetooth card has been tested and is known to work in a few different Dell laptops from Ubuntu 9.10 to Ubuntu 11.04.

deepanzone (deepanzone) said : #2

On 8 October 2011 03:05, Jeff Lane <email address hidden>wrote:

> Your question #173582 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/173582
>
> Status: Open => Needs information
>
> Jeff Lane requested more information:
> Hi, what do you mean by Bluetooth is not working? Can you be more
> descriptive?
>
> Can you provide the output of the lsusb command?
>
> I did some digging and that bluetooth card has been tested and is known
> to work in a few different Dell laptops from Ubuntu 9.10 to Ubuntu
> 11.04.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu-certification/+question/173582
>
> You received this question notification because you asked the question.
>

Hi Jeff,
Bluetooth icon is disabled always. When i tried to switch on, it get grayed.

The following is the result of lsusb.

Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 004: ID 413c:8162 Dell Computer Corp.
Bus 003 Device 003: ID 413c:8161 Dell Computer Corp.
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part
of BCM2046 Bluetooth)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0c45:63ee Microdia
Bus 001 Device 003: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0
multicard reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

--
Thanks & regards.,
DEEPAN CHAKKARAVARTHY
97 86 44 71 11

Jeff Lane (bladernr) said : #3

Interesting... you have a completely different bluetooth adapter.

The one we have in the certified system is:

Dell Computer Corporation: Wireless 365 Bluetooth with a PCIID of 413c:8160

The one you have is this:

0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)

That one is only known to work in a couple of Lenovo and HP systems, but no Dells.

Is this a newer model 1545? How long have you had it? And is this the original bluetooth device, or have you replaced it with a bluetooth dongle?

deepanzone (deepanzone) said : #4

Jeff,
Am using this system for the past two years.
I didn't replaced the bluetooth module.
Is there any other way to activate this?

On 8 October 2011 10:20, Jeff Lane <email address hidden>wrote:

> Your question #173582 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/173582
>
> Status: Open => Needs information
>
> Jeff Lane requested more information:
> Interesting... you have a completely different bluetooth adapter.
>
> The one we have in the certified system is:
>
> Dell Computer Corporation: Wireless 365 Bluetooth with a PCIID of
> 413c:8160
>
> The one you have is this:
>
> 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046
> Bluetooth)
>
> That one is only known to work in a couple of Lenovo and HP systems, but
> no Dells.
>
> Is this a newer model 1545? How long have you had it? And is this the
> original bluetooth device, or have you replaced it with a bluetooth
> dongle?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu-certification/+question/173582
>
> You received this question notification because you asked the question.
>

--
Thanks & regards.,
DEEPAN CHAKKARAVARTHY
97 86 44 71 11

deepanzone (deepanzone) said : #5

Jeff,
Once i faced some problem with LCD.
By that time, dell replaced my motherboard with new one.

On 8 October 2011 12:50, deepanzone <email address hidden>wrote:

> Your question #173582 on Ubuntu-Certification changed:
> https://answers.launchpad.net/ubuntu-certification/+question/173582
>
> Status: Needs information => Open
>
> You gave more information on the question:
> Jeff,
> Am using this system for the past two years.
> I didn't replaced the bluetooth module.
> Is there any other way to activate this?
>
> On 8 October 2011 10:20, Jeff Lane
> <email address hidden>wrote:
>
> > Your question #173582 on Ubuntu-Certification changed:
> > https://answers.launchpad.net/ubuntu-certification/+question/173582
> >
> > Status: Open => Needs information
> >
> > Jeff Lane requested more information:
> > Interesting... you have a completely different bluetooth adapter.
> >
> > The one we have in the certified system is:
> >
> > Dell Computer Corporation: Wireless 365 Bluetooth with a PCIID of
> > 413c:8160
> >
> > The one you have is this:
> >
> > 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046
> > Bluetooth)
> >
> > That one is only known to work in a couple of Lenovo and HP systems, but
> > no Dells.
> >
> > Is this a newer model 1545? How long have you had it? And is this the
> > original bluetooth device, or have you replaced it with a bluetooth
> > dongle?
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu-certification/+question/173582
> >
> > You received this question notification because you asked the question.
> >
>
>
> --
> Thanks & regards.,
> DEEPAN CHAKKARAVARTHY
> 97 86 44 71 11
>
> You received this question notification because you asked the question.
>

--
Thanks & regards.,
DEEPAN CHAKKARAVARTHY
97 86 44 71 11

Jeff Lane (bladernr) said : #6

Yeah, that makes a difference. Essentially, you have a different version of the 1545 than what was originally certified.

Often, an OEM will make changes to a system during its lifetime, and sell what is basically a completely different computer with the same model name. I think that's what's happened here. When you had your LCD problem and they replaced the motherboard, you got a new or field replaceable motherboard with probably totally different components.

Here's what we CAN do, as there's not much more to do via this venue, which is for feedback.

1: I'm going to convert this to a bug. This will help us sort this out, because while the 1545 you have is not a certified model, the bluetooth adapter you have IS on other certified machines, so there may be a chance someone can solve this there.

2: go to forums.ubuntu.com and ask this there as well, and provide a link to the bug report I open. There may well be someone in the Ubuntu community that has this same version of the 1545 or at least the same bluetooth adapter who has been though this and can help you out as well.

That will give you two different ways to get this looked at, and hopefully one of them can solve this.

I'm sorry you're having this trouble, and I hope this will help you.

Finally, one last thing... I don't know if you're in a position to re-install this system, but Ubuntu 11.10 (Oneiric Ocelot) will be released next week on the 13th. It's pretty much in the final stages right now, with some bugs still being fixed for final release. If possible, could you either re-install using the latest 11.10 ISO image from cdimage.ubuntu.com, or upgrade your 11.04 install using

# sudo update-manger -d

A lot of the enablement work that makes new systems function with Ubuntu has made it into 11.10, and there's a chance that some of that may help you out as well.

In any case, if you're in a position where you can install a newer version to see if that helps, that would be worth checking out.

Good luck,

Jeff

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