Task Coach

Troubleshooting iPod sync

Asked by rgeling

I try to sync my (large) tasklist with my iPad, but the process allways aborts on the iPad after 5 to 15%. Sometimes I can see the tasks appearing on the iPad, but suddenly the the app closes on the iPad, and not all tasks are not saved. The Bonjour processon my Win 7 pc keeps on running (even several multiple instances for every attempt).
Error is "Sending task: 54050032:1230841100.81. This task can be found 9 times in the taskcoach file.

Syncing a (new) small database is no problem at all.

Is it the size of my Taskcoach file (750 tasks, 161 finished tasks not syncing), or is it a specific record which is causing the problem? How to troubleshoot this kind of errors, and how to solve it

Regards

Rene

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rgeling (reg-z) said : 		#1

Additional information: Every sync stalls at the same record, but the result is between no record synced and 10 to 66 records.

regards

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Jérôme Laheurte (fraca7) said : 		#2

Could you send us the whole log ?

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rgeling (reg-z) said : 		#3

Please find attached the log of the Bonjour process of asynchronisation

Regards

Rene Geling

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Jérôme Laheurte
Sent: donderdag 23 juni 2011 13:21
To: Rene Geling
Subject: Re: [Question #162433]: Troubleshooting iPod sync

Your question #162433 on Task Coach changed:
https://answers.launchpad.net/taskcoach/+question/162433

    Status: Open => Needs information

Jérôme Laheurte requested more information:
Could you send us the whole log ?

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To answer this request for more information, you can either reply to this email or enter your reply at the following page:
https://answers.launchpad.net/taskcoach/+question/162433

You received this question notification because you asked the question.

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Jérôme Laheurte (fraca7) said : 		#4

It seems Launchpad does not include attachments. Please send it to us at developers AT taskcoach DOT org

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rgeling (reg-z) said : 		#5

I'll send the requested log on 24 june to the addres, and today again. Did you receive it now?

René

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Jérôme Laheurte (fraca7) said : 		#6

Yes, got it. Busy week-end; I'll take a look ASAP.

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Jérôme Laheurte (fraca7) said : 		#7

When you say "This task can be found 9 times in the taskcoach file.", you mean that 9 different tasks have this ID ? Did you read the task file with a text editor ?

In theory the ID should be unique so if several of your tasks have the same one something must have gone horribly wrong on the desktop side.

Revision history for this message
rgeling (reg-z) said : 		#8

I carefully examined the tsk-file in a text editor, and I found another set of 9 duplicate tasks (a sub-task of the other duplicate task). All 9 tasks referred to the same task (same description, date, etc.) Both appeared to be old obsolete tasks, so I deleted them in the Taskcoach program, and everyting was solved.
Maybe is is a idea to have a possibility to "compact and repair" option in Taskcoach, to find and solve this kind op problems.

Thanks for the help anyhow

Regards
Rene

Revision history for this message
Jérôme Laheurte (fraca7) said : 		#9

An integrity test would be nice, but this shouldn't have happened in the first time...