Windows 10 crashing on load

Asked by D on 2017-09-18

Having similar issue to what was posted on post https://answers.launchpad.net/stellarium/+question/631114. Haven't seen any response on that post, and since it was "closed" I'm reposting in hopes someone might have a solution. Below are the details...

Just came back to using Stellarium and ran into this problem after installing version 16. Running Win10 1703. Lenovo Laptop with ATI/Intel GPU.

Tried reinstalling C++ redistributables 2017,2013,and 2008 both x64 and x32 versions. (2015 doesn't seem to install if 2017 is installed.)

ATI drivers actually just upgrade while testing this out, but no change.

Tried both x32 and x64 version of Stellarium back to 15.1. Errors are:

--x32 version--
Faulting application name: stellarium.exe, version: 0.16.0.0, time stamp: 0x594a47cb
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000409
Fault offset: 0x000a7666
Faulting process id: 0x1d2c
Faulting application start time: 0x01d31a45def0a771
Faulting application path: C:\Program Files (x86)\Stellarium\stellarium.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: f3f890ef-fead-4293-8f8c-d024e0b19f6b
Faulting package full name:
Faulting package-relative application ID:

and

--x64 version--
Faulting application name: stellarium.exe, version: 0.16.0.0, time stamp: 0x594a4ef4
Faulting module name: MSVCR120.dll, version: 12.0.40649.5, time stamp: 0x56bc00d3
Exception code: 0xc0000409
Fault offset: 0x0000000000074a30
Faulting process id: 0x22b0
Faulting application start time: 0x01d31a45b7a444e2
Faulting application path: C:\Program Files\Stellarium\stellarium.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: a827f959-6694-4440-9b9d-170a46208743
Faulting package full name:
Faulting package-relative application ID:

Noticed this microsoft article. Not sure if it's applicable or not, but figured I'd ask.
https://social.technet.microsoft.com/Forums/ie/en-US/c9f2357f-46c4-4da9-9346-66b1d406aa00/faulting-module-path-cwindowssystem32msvcr120dll?forum=w7itproappcompat

The article points to a code issue or incompatibility with a c++ library; which I've been trying to work out to no avail (as mentioned above).

Also whereas I can use this app on my Mac Sierra, I'm having trouble getting a telescope added. I can launch the telescope control module and enter in the info, but when I hit save, it doesn't actually save it as a telescope. A bit disappointing that I can't get either of my machines to work.

Any ideas?

Question information

Language:
English Edit question
Status:
Answered
For:
Stellarium Edit question
Assignee:
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Last query:
2017-09-18
Last reply:
2017-09-20
Alexander Wolf (alexwolf) said : #1

Are you using pihole firewall?

Jeremy Kerwin (endorean) said : #2

I found this post because I'm having the same problem with Stellarium on Windows 10.

I am using Pi Hole.

Are there domains that need to be white listed within Pi Hole to allow Stellarium to work correctly?

Thanks.

Alexander Wolf (alexwolf) said : #3

Please try version 0.16.1RC3

Jeremy Kerwin (endorean) said : #4

Thanks, is there a binary release for win64?
I can't seem to find one.

Can you help with this problem?

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