Updates hang for Japanese users

Wow, uh, I have no idea. 1.5b6, or something more recent from source? Is the app actually hanging (as in, beachballing), or does it just hang out at that dialog and never load a web page? Do the buttons work?

I don't suppose you could persuade one of your more savvy Japanese users to sample the app via Activity Monitor?

Yes, 1.5b6. Waiting to hear aback about the beachball and buttons, but here's the output from activity monitor:
http://dl.dropbox.com/u/71789/iTerm_sample.txt

Looks like it's in particular a problem with loading a particular web plugin: maybe a plugin that has Sparkle embedded? Version conflicts? What a nasty issue. Hrmmmm.

I'll try to find out what plugins people have from now on. I'll update this issue if I find anything.

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

FWIW, here's what I got from Activity Monitor:

http://pastie.org/1445678

It is hogging CPU (~100%) and no buttons work.

Do you have any browser Plugins installed?

On Jan 10, 2011, at 9:19 AM, Akinori MUSHA <email address hidden> wrote:

> Your question #136286 on Sparkle changed:
> https://answers.launchpad.net/sparkle/+question/136286
>
> Akinori MUSHA posted a new comment:
> FWIW, here's what I got from Activity Monitor:
>
> http://pastie.org/1445678
>
> It is hogging CPU (~100%) and no buttons work.
>
> --
> You received this question notification because you are a direct
> subscriber of the question.

% ls -1F /Library/Internet\ Plug-Ins
AdobePDFViewer.plugin/
Disabled Plug-Ins/
EPPEX Plugin.plugin/
Flash Player.plugin/
Flip4Mac WMV Plugin.plugin/
Flip4Mac WMV Plugin.webplugin/
JavaPlugin2_NPAPI.plugin@
JavaPluginCocoa.bundle@
LogMeIn.plugin/
LogMeInSafari32.plugin/
LogMeInSafari64.plugin/
NP-PPC-Dir-Shockwave*
Quartz Composer.webplugin/
QuickTime Plugin.plugin/
RealPlayer Plugin.plugin@
Silverlight.plugin/
SpeedDownload Browser Plugin.plugin/
flashplayer.xpt
iPhotoPhotocast.plugin/
nsIQTScriptablePlugin.xpt

I have another MacBook Pro which does not have AdobePDFViewer.plugin, EPPEX Plugin.plugin, and nsIQTScriptablePlugin.xpt installed reproduces this problem, so maybe you can exclude them from the suspect list.

..and RealPlayer Plugin.plugin too. Here's another sample.

% ls -1F /Library/Internet\ Plug-Ins
DivXBrowserPlugin.plugin/
Flash Player.plugin/
Flip4Mac WMV Plugin.plugin/
Flip4Mac WMV Plugin.webplugin/
JavaPlugin2_NPAPI.plugin@
JavaPluginCocoa.bundle@
LogMeIn.plugin/
LogMeInSafari32.plugin/
LogMeInSafari64.plugin/
NP-PPC-Dir-Shockwave*
Quartz Composer.webplugin/
QuickTime Plugin.plugin/
Silverlight.plugin/
flashplayer.xpt
iPhotoPhotocast.plugin/
npdivx.xpt*
nsIQTScriptablePlugin.xpt

FWIW, I have SafariKit (a SIMBL plugin) installed as well as some extensions like AutoPagerize, LiveReload, BetterSource and BuiltWith.

!!! Good lord. Would you mind, uh, doing a binary search on that massive collection to see if you can isolate what's going on?

I had another user experience the same problem. He uninstalled all his extensions in Safari but the problem persists. Please see our exchange here: http://code.google.com/p/iterm2/issues/detail?id=475

The function that's hanging is actually open source and can be seen here: http://www.opensource.apple.com/source/WebKit/WebKit-7533.18.1/mac/Plugins/Hosted/NetscapePluginHostManager.mm

It is trying to execute WebKitPluginHost.app but it never finishes. This apparently a very common problem - whenever I release a build there are 5-10 tweets about it (out of ~3k users).

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

A possible cause of the problem is that I'm calling waitpid(-1,...) and I'm sometimes winning a race against the the plugin host manager. The most convenient solution would be for me to temporarily remove my signal handler while Sparkle's window is open, but I couldn't tell if the delegate methods SUUpdater provides would let me do that reliably. Is this possible?

I think the safest thing for you to do would be to build your own custom update driver with hooks added as you need.