RNB has deleted all of my entries

Asked by satsujim on 2015-02-11

RNB opened today all my prior entries had been deleted. The word and hashtag cloud is also gone. In fact, even the option I had set to close to system tray had become unchecked. I believe the data folder should contain a folder called 2015-01.txt but it only contains an empty file called 2015-02.txt. Here is what is left for the logfile. It only contains today's data.

2015-02-11 19:43:59,990 INFO Writing log to file "C:\Users\Anoop\.rednotebook\rednotebook.log"
2015-02-11 19:43:59,992 INFO System encoding: mbcs
2015-02-11 19:43:59,992 INFO Language code: en_US
2015-02-11 19:44:01,400 INFO chardet not found. 'utf-8' encoding will be assumed
2015-02-11 19:44:01,401 INFO Running in portable mode: False
2015-02-11 19:44:01,401 INFO First Start: False
2015-02-11 19:44:01,401 INFO RedNotebook version: 1.9.0
2015-02-11 19:44:01,427 INFO System info: machine: AMD64, platform: Windows-8-6.2.9200, processor: AMD64 Family 22 Model 0 Stepping 1, AuthenticAMD, python_version: 2.7.6, release: 8, system: Windows, GTK version: (2, 24, 10), PyGTK version: (2, 24, 0), Yaml version: 3.10
2015-02-11 19:44:01,989 DEBUG Default font: Sans 10
2015-02-11 19:44:01,989 DEBUG Default size: 10
2015-02-11 19:44:02,200 INFO Cloud ignore list: [u'#tags', u'and', u'comma', u'filter', u'separated', u'these', u'words']
2015-02-11 19:44:02,200 INFO Cloud include list: [u'job', u'mtv', u'play', u'spam', u'work']
2015-02-11 19:44:02,201 DEBUG Start compiling regexes
2015-02-11 19:44:02,203 DEBUG Finished
2015-02-11 19:44:02,239 DEBUG Tray icon visible: False
2015-02-11 19:44:02,243 INFO Opening journal at u'C:\\Users\\Anoop\\.rednotebook\\data'
2015-02-11 19:44:02,243 DEBUG Starting to load files in dir "C:\Users\Anoop\.rednotebook\data"
2015-02-11 19:44:02,244 DEBUG Loading file "C:\Users\Anoop\.rednotebook\data\2015-02.txt"
2015-02-11 19:44:02,246 DEBUG Finished loading files in dir "C:\Users\Anoop\.rednotebook\data"
2015-02-11 19:44:02,250 DEBUG Add mathjax code: False
2015-02-11 19:44:02,299 INFO Connected Signals: [2, 22, 15]
2015-02-11 19:44:02,299 DEBUG Start took 0.90299987793 seconds
2015-02-11 19:44:02,299 DEBUG Trying to enter the gtk main loop
2015-02-11 19:44:02,415 DEBUG Update the cloud
2015-02-11 19:44:02,417 DEBUG Cloud updated
2015-02-11 19:44:48,697 DEBUG Add mathjax code: False
2015-02-11 19:45:26,263 INFO None. Nothing to save
2015-02-11 19:45:26,263 INFO Opening journal at u'C:\\Users\\Anoop\\.rednotebook\\data'
2015-02-11 19:45:26,263 DEBUG Starting to load files in dir "C:\Users\Anoop\.rednotebook\data"
2015-02-11 19:45:26,265 DEBUG Loading file "C:\Users\Anoop\.rednotebook\data\2015-02.txt"
2015-02-11 19:45:26,266 DEBUG Finished loading files in dir "C:\Users\Anoop\.rednotebook\data"
2015-02-11 19:45:26,267 DEBUG Add mathjax code: False
2015-02-11 19:45:26,316 DEBUG Update the cloud
2015-02-11 19:45:26,318 DEBUG Cloud updated
2015-02-11 19:54:03,002 DEBUG Wrote file C:\Users\Anoop\.rednotebook\data\2015-02.txt
2015-02-11 19:54:03,003 INFO None. The content has been saved to C:\Users\Anoop\.rednotebook\data
2015-02-11 19:54:03,003 INFO The content has been saved to u'C:\\Users\\Anoop\\.rednotebook\\data'
2015-02-11 19:54:03,006 DEBUG Update the cloud
2015-02-11 19:54:03,009 DEBUG Cloud updated
2015-02-11 19:55:30,759 DEBUG Add mathjax code: False
2015-02-11 19:55:39,779 DEBUG Add mathjax code: False
2015-02-11 19:56:05,565 DEBUG Saving Options
2015-02-11 19:56:05,565 DEBUG Setting closeToTray = 1
2015-02-11 19:56:05,565 DEBUG Setting autoSwitchMode = 0
2015-02-11 19:56:05,565 DEBUG Setting checkForNewVersion = 0
2015-02-11 19:56:05,565 DEBUG Setting mainFont = u'Sans 10'
2015-02-11 19:56:05,565 DEBUG Setting previewFont = u'Ubuntu, sans-serif'
2015-02-11 19:56:05,565 DEBUG Setting dateTimeString = u'%A, %x %X'
2015-02-11 19:56:05,566 DEBUG Setting cloudIgnoreList = u'#tags, and, comma, filter, separated, these, words'
2015-02-11 19:56:05,566 DEBUG Setting cloudIncludeList = u'job, mtv, play, spam, work'
2015-02-11 19:56:05,566 INFO Cloud ignore list: [u'#tags', u'and', u'comma', u'filter', u'separated', u'these', u'words']
2015-02-11 19:56:05,566 INFO Cloud include list: [u'job', u'mtv', u'play', u'spam', u'work']
2015-02-11 19:56:05,566 DEBUG Start compiling regexes
2015-02-11 19:56:05,568 DEBUG Finished
2015-02-11 19:56:05,605 DEBUG Update the cloud
2015-02-11 19:56:05,608 DEBUG Cloud updated
2015-02-11 19:56:08,299 DEBUG Main frame destroyed
2015-02-11 19:56:08,301 DEBUG Wrote file C:\Users\Anoop\.rednotebook\data\2015-02.txt
2015-02-11 19:56:08,302 INFO None. The content has been saved to C:\Users\Anoop\.rednotebook\data
2015-02-11 19:56:08,302 INFO The content has been saved to u'C:\\Users\\Anoop\\.rednotebook\\data'
2015-02-11 19:56:08,303 INFO Configuration has been saved to C:\Users\Anoop\.rednotebook\configuration.cfg
2015-02-11 19:56:08,311 DEBUG Update the cloud
2015-02-11 19:56:08,315 DEBUG Cloud updated
2015-02-11 20:04:03,000 INFO None. Nothing to save
2015-02-11 20:14:03,000 INFO None. Nothing to save
2015-02-11 20:24:03,000 INFO None. Nothing to save
2015-02-11 20:34:03,000 INFO None. Nothing to save
2015-02-11 20:44:03,000 DEBUG Wrote file C:\Users\Anoop\.rednotebook\data\2015-02.txt
2015-02-11 20:44:03,003 INFO None. The content has been saved to C:\Users\Anoop\.rednotebook\data
2015-02-11 20:44:03,003 INFO The content has been saved to u'C:\\Users\\Anoop\\.rednotebook\\data'
2015-02-11 20:44:03,006 DEBUG Update the cloud
2015-02-11 20:44:03,009 DEBUG Cloud updated
2015-02-11 20:54:03,000 INFO None. Nothing to save
2015-02-11 21:04:03,000 INFO None. Nothing to save
2015-02-11 21:14:03,000 INFO None. Nothing to save

Question information

Language:
English Edit question
Status:
Answered
For:
RedNotebook Edit question
Assignee:
No assignee Edit question
Last query:
2015-02-12
Last reply:
2016-03-20
Jendrik Seipp (jendrikseipp) said : #1

I'd recommend doing a system-wide search for other month files, e.g.
2015-01.txt

satsujim (anoopalex2) said : #2

Thanks. This led me to the custom directory where I stored my journal files (forgotten about since I have memory issues) and I was able to restore most of my data since I didn't add much since this problem. But how was the the directory changed back to the default and so did my settings? I'd like to know what caused this and if there is any way to prevent it again. I can't find the preference setting to point journal files towards another custom folder folder and am currently saving in .redbook/data so if this reoccurs all files here will be wiped and I wont have a place where I can get them from again.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #261969]: RNB has deleted all of my entries
> Date: Thu, 12 Feb 2015 09:26:44 +0000
>
> Your question #261969 on RedNotebook changed:
> https://answers.launchpad.net/rednotebook/+question/261969
>
> Status: Open => Answered
>
> Jendrik Seipp proposed the following answer:
> I'd recommend doing a system-wide search for other month files, e.g.
> 2015-01.txt
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/rednotebook/+question/261969/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/rednotebook/+question/261969
>
> You received this question notification because you asked the question.

Jendrik Seipp (jendrikseipp) said : #3

I can only think of one situation where the default journal directory is
reset other than when you delete the configuration file or the setting
in the configuration file. It may happen if the journal directory cannot
be opened. In that case a warning is displayed though, I think.

satsujim (anoopalex2) said : #4

Okay but can I set a directory other than .rednotebook/data? Choosing Edit Preferences only shows me a single General tab with no options for changing directories. I suppose I could use File->Save at frequent intervals but I prefer that this be done automatically.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #261969]: RNB has deleted all of my entries
> Date: Thu, 12 Feb 2015 10:16:47 +0000
>
> Your question #261969 on RedNotebook changed:
> https://answers.launchpad.net/rednotebook/+question/261969
>
> Status: Open => Answered
>
> Jendrik Seipp proposed the following answer:
> I can only think of one situation where the default journal directory is
> reset other than when you delete the configuration file or the setting
> in the configuration file. It may happen if the journal directory cannot
> be opened. In that case a warning is displayed though, I think.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/rednotebook/+question/261969/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/rednotebook/+question/261969
>
> You received this question notification because you asked the question.

Jendrik Seipp (jendrikseipp) said : #5

The journals are saved automatically at timed intervals and when you
close the program. You can move your journal by doing Journal->SaveAs.

alex (alex-1-1221) said : #6

Hello,

I downloaded the diary on January 1 2016 for getting all my year there. Suddenly, i see that all the days has been deleted. I went to the ../.rednotebook/data file and there is only 1 file with name is 2016-1.txt and inside of it it is this: '{}'

Just that, what has happened? No Ccleaner used or any tool to remove non used files.

Regards.

Alex.

Jendrik Seipp (jendrikseipp) said : #7

You might want to do a system-wide search for month files that you
expected there, e.g. "2015-12.txt". If that search doesn't find
anything, I hope you have some zip backups that you can extract to your
.rednotebook/data directory.

alex (alex-1-1221) said : #8

Ye, of course i can, but still 1 month files deleted from the last back-up. But the problem is not that, the problem is that if happens once, it could happens twice, so im not happy making a dayly back-up and i will uninstall the program.

I hope you check this serious, urgent and important bug.

Regards.

Jendrik Seipp (jendrikseipp) said : #9

Sorry to hear that. I'll look into it, but I'm pretty sure this is not
caused by the program itself. RedNotebook only overwrites an old file
with a new file after it checked that the new file has been correctly
written.

alex (alex-1-1221) said : #10

Hello,

I have discovered where is the problem. The problem is a user faults but i think that if it has happen to me, then it can happens to anyone, so i'll explain it.

I made a back-up with my diary, then, after reinstalling windows and rednotebook, i selected that back-up file from the folder called 'rednotebook-backup'. Then, i used rednotebook as always, without any kind of problem. Suddenly there was no file, what happened? Of course, some days before it, i deleted 'rednotebook-backup' file, (of course it was here since 1 month ago, needed to sent it to trash). Didnt realized, that the rednotebook program, was uploading 'rednotebook-backup', in fact of //user/.rednotebook/data file. Maybe i supposed badly, but if has happen to me it can happens to anyone, i hope you can develop some function for taking data from backup, and then saving it on //user/.rednotebook/data folder, in fact of back up file.

BTW i have used 'recuva' for trying to recovery my file but it says that it is unrecoverable. Do you know any other tool for recovering or it wont work anyway?

Thank you.

Alex.

Jendrik Seipp (jendrikseipp) said : #11

Sorry, I don't know a good program for recovering deleted files.

Can you help with this problem?

Provide an answer of your own, or ask satsujim for more information if necessary.

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