While Editing Menus and Channels, Site Just went away

Asked by thevoice

While in the process of editing the main menu, and channels for my prosepoint site, the site somehow defaulted to a 404 error page, and now, that is all I'm getting when I type in the url.

The url is http://www.peoplesvoiceweekly.us

I don't understand what happened.

I merely deleted a main-menu item, because I discovered that I had two of the same item. So, when I "confirmed" delete of that item, this is when I start to get this 404 error page.

What's up with that?

Question information

Language:
English Edit question
Status:
Solved
For:
ProsePoint Edit question
Assignee:
No assignee Edit question
Solved by:
thevoice
Solved:
Last query:
Last reply:

This question was reopened

Revision history for this message
bengtan (bengtan) said :
#1

Hi,

My guess is that your frontpage is now pointing to something non-existent.

Goto Administer => Content Management => Frontpage, and perhaps set your frontpage to an existing channel and see what you get?

Revision history for this message
thevoice (tpvmail) said :
#2

I don't understand how I can get to "Administer => Content Management => and Frontpage => without being able to load the front page when I type the url into my address bar????

Revision history for this message
bengtan (bengtan) said :
#3

Oh, sorry, I thought you had fixed your problem.

Try going to http://www.peoplesvoiceweekly.us/user. Any page will do actually, so long as it's not the frontpage.

Also, I suspect when you deleted the menu item, you accidentally deleted the one the frontpage points to.

Let me know how you go.

Revision history for this message
thevoice (tpvmail) said :
#4

Okay: Let me tell you what I've been through this time....
Before I received your response, I had already decided to just download version 8; back-up 7; back-up my database, and upload the new files; reinstall ProsePoint on my server, and restore the database. That got me back in.... And I would imagine you are right about your thoughts.

I'm only just beginning to figure out how the software works. I guess if I have a menu item that has "children" or I haven't set up channels in the proper hierarchy that CAN be disastrous.

Okay, so I can now access my front page. But, the wierdest thing is happening now. Every time I type in my url http://www.peoplesvoiceweekly.us, I get a "ProsePoint" style page that says I do not have permission to access
the page. Also, the menu (ON THAT PAGE) is not the menu I have configured for the site.

But, when I log in as administrator, that goes away and I can see the "real" front page with all the administration menus... but not when I try to access the page as an ordinary visitor would....

What do you think is up with that?

Revision history for this message
bengtan (bengtan) said :
#5

Hi,

> I had already decided to just download version 8; back-up 7; back-up my database, and upload the new files;

Are you saying you tried to upgrade from ProsePoint 0.07 to 0.08 this way? If so, you need to run www.peoplesvoiceweekly.us/update.php - See the upgrading guide http://www.prosepoint.org/docs/upgrading-prosepoint.html especially around section 7.1.5. If you change ProsePoint versions without doing this update, then it is very likely to get confused.

Can you also please re-enable your theme (section 7.4.3)?

> I guess if I have a menu item that has "children" or I haven't set up channels in the proper hierarchy that CAN be disastrous.

Is this an observation, or a guess of yours? If you don't set up a hierarchy for your channels, ProsePoint should treat them as independent channels. There should be no harm done.

> But, the wierdest thing is happening now.

Not sure about that, but let's clear up the ones we do now about, and then look at this if it still persists.

> But, when I log in as administrator, that goes away and I can see the
> "real" front page with all the administration menus... but not when I
> try to access the page as an ordinary visitor would....

You probably have cacheing turned on. See Administer => Site configuration => Performance. You can try setting 'Caching mode' to Disabled and see if that helps.

On this Performance change, please make sure that 'Block cache' is Disabled, and please make sure 'Optimize Javascript files' is also Disabled. These two features haven't been fully tested yet.

And then click 'Save configuration' to save your settings.

Afterwards, you can also click 'Clear cached data' (at the bottom of the page) and see if that helps too.

Once all that is done, please see if the problems you are encountering still exist. They might have gone away if you do as described above, or may still persist.

Let me know how you go.

Revision history for this message
bengtan (bengtan) said :
#6

Hi,

The online user guide just got updated.

The section on re-enabling themes is no longer 7.4.3. It is now 7.5.3.

Revision history for this message
thevoice (tpvmail) said :
#7

              "Are you saying you tried to upgrade from ProsePoint 0.07 to 0.08 this way?"

[Yes. This is the way my web-host instructed me to do it. I was instructed to back-up the database (this can be done automatically on their webservers). Delete the old database. Set up a new database with the same name and user name. Do the re-install, using the new database. Then after the re-install, restore the database.
It worked pretty good. Everything I had done came back with the exeception of that "crazy" home-page that I'm getting when I go to the URL.]

             "If so, you need to run www.peoplesvoiceweekly.us/update.php - See the upgrading guide http://www.prosepoint.org/docs/upgrading-prosepoint.html especially around section 7.1.5. If you change ProsePoint versions without doing this update, then it is very likely to get confused."

[I did follow the users guide and took the site offline, then ran the update, as instructed. But, this is when I got the funny page... I was happy because before that, I wasn't getting anything but an error page... at least I got something that looked like my website!]

       "Can you also please re-enable your theme (section 7.4.3)?"

[Now, that, I did not do. But, I will go back and do that]

> I guess if I have a menu item that has "children" or I haven't set up channels in the proper hierarchy that CAN be disastrous....<

"Is this an observation, or a guess of yours? If you don't set up a hierarchy for your channels, ProsePoint should treat them as independent channels. There should be no harm done."

[This is actually something I read in all the documentation I've been reading on the program.... I guess after you work at it for so long, all this stuff sort of starts to run together....]

> But, the wierdest thing is happening now.<

"Not sure about that, but let's clear up the ones we do now about, and then look at this if it still persists."

[Yes, I will be working on that part of it to see if I can clear up the issue of how my URL is resolving.]

> But, when I log in as administrator, that goes away and I can see the
> "real" front page with all the administration menus... but not when I
> try to access the page as an ordinary visitor would....

"You probably have cacheing turned on. See Administer => Site configuration => Performance. You can try setting 'Caching mode' to Disabled and see if that helps.

On this Performance change, please make sure that 'Block cache' is Disabled, and please make sure 'Optimize Javascript files' is also Disabled. These two features haven't been fully tested yet.

And then click 'Save configuration' to save your settings.

Afterwards, you can also click 'Clear cached data' (at the bottom of the page) and see if that helps too.

Once all that is done, please see if the problems you are encountering still exist. They might have gone away if you do as described above, or may still persist.

Let me know how you go.

[I will follow all of the above steps]

Revision history for this message
thevoice (tpvmail) said :
#8

When I went to Administer=> Site configuration+> Performance, I got this great big pink box with the following code in it....

    * user warning: Duplicate entry 'themes/pushbutton/pushbutton.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('pushbutton', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:10:\"Pushbutton\";s:11:\"description\";s:52:\"Tabled, multi-column theme in blue and orange tones.\";s:7:\"version\";s:7:\"6.6-pp1\";s:4:\"core\";s:3:\"6.x\";s:6:\"engine\";s:11:\"phptemplate\";s:7:\"project\";s:6:\"drupal\";s:18:\"project status url\";s:45:\"http://updates.prosepoint.org/release-history\";s:9:\"datestamp\";s:10:\"1225671354\";s:7:\"regions\";a:5:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";s:7:\"content\";s:7:\"Content\";s:6:\"header\";s:6:\"Header\";s:6:\"footer\";s:6:\"Footer\";}s:8:\"features\";a:10:{i:0;s:20:\"comment_user_picture\";i:1;s:7:\"favicon\";i:2;s:7:\"mission\";i:3;s:4:\"logo\";i:4;s:4:\"name\";i:5;s:17:\"node_user_picture\";i:6;s:6:\"search\";i:7;s:6:\"slogan\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:11:\"stylesheets\";a:1:{s:3:\"all\";a:1:{s:9:\"style.css\";s:27:\"themes/pushbutton/style.css\";}}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:27:\"themes/pushbutton/script.js\";}s:10:\"screenshot\";s:32:\"themes/pushbutton/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'themes/pushbutton/pushbutton.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'themes/garland/minnelli/minnelli.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('minnelli', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:8:\"Minnelli\";s:11:\"description\";s:56:\"Tableless, recolorable, multi-column, fixed width theme.\";s:7:\"version\";s:3:\"6.6\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:7:\"garland\";s:11:\"stylesheets\";a:1:{s:3:\"all\";a:1:{s:12:\"minnelli.css\";s:36:\"themes/garland/minnelli/minnelli.css\";}}s:7:\"project\";s:6:\"drupal\";s:9:\"datestamp\";s:10:\"1224703816\";s:7:\"regions\";a:5:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";s:7:\"content\";s:7:\"Content\";s:6:\"header\";s:6:\"Header\";s:6:\"footer\";s:6:\"Footer\";}s:8:\"features\";a:10:{i:0;s:20:\"comment_user_picture\";i:1;s:7:\"favicon\";i:2;s:7:\"mission\";i:3;s:4:\"logo\";i:4;s:4:\"name\";i:5;s:17:\"node_user_picture\";i:6;s:6:\"search\";i:7;s:6:\"slogan\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:33:\"themes/garland/minnelli/script.js\";}s:10:\"screenshot\";s:38:\"themes/garland/minnelli/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'themes/garland/minnelli/minnelli.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'themes/garland/garland.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('garland', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:7:\"Garland\";s:11:\"description\";s:66:\"Tableless, recolorable, multi-column, fluid width theme (default).\";s:7:\"version\";s:7:\"6.6-pp1\";s:4:\"core\";s:3:\"6.x\";s:6:\"engine\";s:11:\"phptemplate\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:1:{s:9:\"style.css\";s:24:\"themes/garland/style.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:24:\"themes/garland/print.css\";}}s:7:\"project\";s:6:\"drupal\";s:18:\"project status url\";s:45:\"http://updates.prosepoint.org/release-history\";s:9:\"datestamp\";s:10:\"1225671354\";s:7:\"regions\";a:5:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";s:7:\"content\";s:7:\"Content\";s:6:\"header\";s:6:\"Header\";s:6:\"footer\";s:6:\"Footer\";}s:8:\"features\";a:10:{i:0;s:20:\"comment_user_picture\";i:1;s:7:\"favicon\";i:2;s:7:\"mission\";i:3;s:4:\"logo\";i:4;s:4:\"name\";i:5;s:17:\"node_user_picture\";i:6;s:6:\"search\";i:7;s:6:\"slogan\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:24:\"themes/garland/script.js\";}s:10:\"screenshot\";s:29:\"themes/garland/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'themes/garland/garland.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'themes/chameleon/marvin/marvin.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('marvin', '', 'a:13:{s:4:\"name\";s:6:\"Marvin\";s:11:\"description\";s:31:\"Boxy tabled theme in all grays.\";s:7:\"regions\";a:2:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";}s:7:\"version\";s:3:\"6.6\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:9:\"chameleon\";s:7:\"project\";s:6:\"drupal\";s:9:\"datestamp\";s:10:\"1224703816\";s:8:\"features\";a:10:{i:0;s:20:\"comment_user_picture\";i:1;s:7:\"favicon\";i:2;s:7:\"mission\";i:3;s:4:\"logo\";i:4;s:4:\"name\";i:5;s:17:\"node_user_picture\";i:6;s:6:\"search\";i:7;s:6:\"slogan\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:11:\"stylesheets\";a:1:{s:3:\"all\";a:1:{s:9:\"style.css\";s:33:\"themes/chameleon/marvin/style.css\";}}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:33:\"themes/chameleon/marvin/script.js\";}s:10:\"screenshot\";s:38:\"themes/chameleon/marvin/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'themes/chameleon/marvin/marvin.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'themes/chameleon/chameleon.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('chameleon', 'themes/chameleon/chameleon.theme', 'a:13:{s:4:\"name\";s:9:\"Chameleon\";s:11:\"description\";s:42:\"Minimalist tabled theme with light colors.\";s:7:\"regions\";a:2:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";}s:8:\"features\";a:4:{i:0;s:4:\"logo\";i:1;s:7:\"favicon\";i:2;s:4:\"name\";i:3;s:6:\"slogan\";}s:11:\"stylesheets\";a:1:{s:3:\"all\";a:2:{s:9:\"style.css\";s:26:\"themes/chameleon/style.css\";s:10:\"common.css\";s:27:\"themes/chameleon/common.css\";}}s:7:\"version\";s:7:\"6.6-pp1\";s:4:\"core\";s:3:\"6.x\";s:7:\"project\";s:6:\"drupal\";s:18:\"project status url\";s:45:\"http://updates.prosepoint.org/release-history\";s:9:\"datestamp\";s:10:\"1225671354\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:26:\"themes/chameleon/script.js\";}s:10:\"screenshot\";s:31:\"themes/chameleon/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'themes/chameleon/chameleon.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'themes/bluemarine/bluemarine.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('bluemarine', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:10:\"Bluemarine\";s:11:\"description\";s:66:\"Table-based multi-column theme with a marine and ash color scheme.\";s:7:\"version\";s:7:\"6.6-pp1\";s:4:\"core\";s:3:\"6.x\";s:6:\"engine\";s:11:\"phptemplate\";s:7:\"project\";s:6:\"drupal\";s:18:\"project status url\";s:45:\"http://updates.prosepoint.org/release-history\";s:9:\"datestamp\";s:10:\"1225671354\";s:7:\"regions\";a:5:{s:4:\"left\";s:12:\"Left sidebar\";s:5:\"right\";s:13:\"Right sidebar\";s:7:\"content\";s:7:\"Content\";s:6:\"header\";s:6:\"Header\";s:6:\"footer\";s:6:\"Footer\";}s:8:\"features\";a:10:{i:0;s:20:\"comment_user_picture\";i:1;s:7:\"favicon\";i:2;s:7:\"mission\";i:3;s:4:\"logo\";i:4;s:4:\"name\";i:5;s:17:\"node_user_picture\";i:6;s:6:\"search\";i:7;s:6:\"slogan\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:11:\"stylesheets\";a:1:{s:3:\"all\";a:1:{s:9:\"style.css\";s:27:\"themes/bluemarine/style.css\";}}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:27:\"themes/bluemarine/script.js\";}s:10:\"screenshot\";s:32:\"themes/bluemarine/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'themes/bluemarine/bluemarine.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/tma2_a/site_custom/site_custom.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('site_custom', 'themes/engines/phptemplate/phptemplate.engine', 'a:12:{s:4:\"name\";s:17:\"Site Custom theme\";s:11:\"description\";s:78:\"A subtheme of ProsePoint\'s default theme tma2, to be customised for each site.\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:4:\"tma2\";s:11:\"stylesheets\";a:1:{s:3:\"all\";a:1:{s:15:\"site_custom.css\";s:61:\"profiles/prosepoint/themes/tma2_a/site_custom/site_custom.css\";}}s:7:\"regions\";a:13:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:11:\"sidebar_top\";s:13:\"above sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:19:\"content_bottom_left\";s:19:\"content bottom left\";s:20:\"content_bottom_right\";s:20:\"content bottom right\";s:6:\"header\";s:6:\"header\";s:12:\"header_right\";s:12:\"header right\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";s:11:\"local_tasks\";s:11:\"local_tasks\";}s:8:\"features\";a:10:{i:0;s:4:\"logo\";i:1;s:4:\"name\";i:2;s:6:\"slogan\";i:3;s:7:\"mission\";i:4;s:17:\"node_user_picture\";i:5;s:20:\"comment_user_picture\";i:6;s:6:\"search\";i:7;s:7:\"favicon\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:8:\"settings\";a:9:{s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:4:\" // \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:22:\"zen_breadcrumb_leading\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"0\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:19:\"zen_local_task_tabs\";s:1:\"0\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"scripts\";a:1:{s:9:\"script.js\";s:55:\"profiles/prosepoint/themes/tma2_a/site_custom/script.js\";}s:10:\"screenshot\";s:60:\"profiles/prosepoint/themes/tma2_a/site_custom/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'profiles/prosepoint/themes/tma2_a/site_custom/site_custom.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/tma2/tma2.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('tma2', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:24:\"The Morning After, Rev 2\";s:11:\"description\";s:128:\"A variant of The Morning After, modified to suit ProsePoint. If you are using ProsePoint, use this instead of The Morning After.\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:3:\"tma\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:2:{s:8:\"tma2.css\";s:40:\"profiles/prosepoint/themes/tma2/tma2.css\";s:6:\"pp.css\";s:38:\"profiles/prosepoint/themes/tma2/pp.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:41:\"profiles/prosepoint/themes/tma2/print.css\";}}s:7:\"regions\";a:13:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:11:\"sidebar_top\";s:13:\"above sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:19:\"content_bottom_left\";s:19:\"content bottom left\";s:20:\"content_bottom_right\";s:20:\"content bottom right\";s:6:\"header\";s:6:\"header\";s:12:\"header_right\";s:12:\"header right\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";s:11:\"local_tasks\";s:11:\"local_tasks\";}s:8:\"features\";a:10:{i:0;s:4:\"logo\";i:1;s:4:\"name\";i:2;s:6:\"slogan\";i:3;s:7:\"mission\";i:4;s:17:\"node_user_picture\";i:5;s:20:\"comment_user_picture\";i:6;s:6:\"search\";i:7;s:7:\"favicon\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:8:\"settings\";a:8:{s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:4:\" // \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:22:\"zen_breadcrumb_leading\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"0\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"version\";s:4:\"0.08\";s:9:\"datestamp\";s:10:\"1225933656\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:41:\"profiles/prosepoint/themes/tma2/script.js\";}s:10:\"screenshot\";s:46:\"profiles/prosepoint/themes/tma2/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'profiles/prosepoint/themes/tma2/tma2.info', 1, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/zen/zen_classic/zen_classic.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('zen_classic', 'themes/engines/phptemplate/phptemplate.engine', 'a:15:{s:4:\"name\";s:11:\"Zen Classic\";s:11:\"description\";s:97:\"Zen sub-theme based on <a href=\"http://www.oswd.org/design/preview/id/2634\">Deliciously Blue</a>.\";s:10:\"screenshot\";s:57:\"profiles/prosepoint/themes/zen/zen_classic/screenshot.png\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:3:\"zen\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:5:{s:18:\"layout-garland.css\";s:61:\"profiles/prosepoint/themes/zen/zen_classic/layout-garland.css\";s:17:\"html-elements.css\";s:60:\"profiles/prosepoint/themes/zen/zen_classic/html-elements.css\";s:9:\"icons.css\";s:52:\"profiles/prosepoint/themes/zen/zen_classic/icons.css\";s:15:\"zen-classic.css\";s:58:\"profiles/prosepoint/themes/zen/zen_classic/zen-classic.css\";s:7:\"zen.css\";s:50:\"profiles/prosepoint/themes/zen/zen_classic/zen.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:52:\"profiles/prosepoint/themes/zen/zen_classic/print.css\";}}s:7:\"regions\";a:8:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:6:\"header\";s:6:\"header\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";}s:8:\"features\";a:10:{i:0;s:4:\"logo\";i:1;s:4:\"name\";i:2;s:6:\"slogan\";i:3;s:7:\"mission\";i:4;s:17:\"node_user_picture\";i:5;s:20:\"comment_user_picture\";i:6;s:6:\"search\";i:7;s:7:\"favicon\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:8:\"settings\";a:9:{s:17:\"zen_classic_fixed\";s:1:\"0\";s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:8:\" :&#58; \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"0\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:10:\"zen_layout\";s:22:\"border-politics-liquid\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"version\";s:13:\"6.x-1.0-beta1\";s:7:\"project\";s:3:\"zen\";s:9:\"datestamp\";s:10:\"1210787719\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:52:\"profiles/prosepoint/themes/zen/zen_classic/script.js\";}s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'profiles/prosepoint/themes/zen/zen_classic/zen_classic.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/zen/zen/zen.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('zen', 'themes/engines/phptemplate/phptemplate.engine', 'a:14:{s:4:\"name\";s:3:\"Zen\";s:11:\"description\";s:41:\"The ultimate starting theme for Drupal 6.\";s:10:\"screenshot\";s:49:\"profiles/prosepoint/themes/zen/zen/screenshot.png\";s:4:\"core\";s:3:\"6.x\";s:6:\"engine\";s:11:\"phptemplate\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:3:{s:17:\"html-elements.css\";s:52:\"profiles/prosepoint/themes/zen/zen/html-elements.css\";s:8:\"tabs.css\";s:43:\"profiles/prosepoint/themes/zen/zen/tabs.css\";s:7:\"zen.css\";s:42:\"profiles/prosepoint/themes/zen/zen/zen.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:44:\"profiles/prosepoint/themes/zen/zen/print.css\";}}s:7:\"regions\";a:8:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:6:\"header\";s:6:\"header\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";}s:8:\"features\";a:10:{i:0;s:4:\"logo\";i:1;s:4:\"name\";i:2;s:6:\"slogan\";i:3;s:7:\"mission\";i:4;s:17:\"node_user_picture\";i:5;s:20:\"comment_user_picture\";i:6;s:6:\"search\";i:7;s:7:\"favicon\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:8:\"settings\";a:8:{s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:5:\" › \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"1\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:10:\"zen_layout\";s:22:\"border-politics-liquid\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"version\";s:13:\"6.x-1.0-beta1\";s:7:\"project\";s:3:\"zen\";s:9:\"datestamp\";s:10:\"1210787719\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:44:\"profiles/prosepoint/themes/zen/zen/script.js\";}s:3:\"php\";s:5:\"4.3.5\";}', 'theme', 'profiles/prosepoint/themes/zen/zen/zen.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/zen/STARTERKIT/STARTERKIT.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('STARTERKIT', 'themes/engines/phptemplate/phptemplate.engine', 'a:15:{s:4:\"name\";s:26:\"Zen Themer’s Starter Kit\";s:11:\"description\";s:94:\"Read the <a href=\"http://drupal.org/node/226507\">online docs</a> on how to create a sub-theme.\";s:10:\"screenshot\";s:56:\"profiles/prosepoint/themes/zen/STARTERKIT/screenshot.png\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:3:\"zen\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:3:{s:10:\"layout.css\";s:52:\"profiles/prosepoint/themes/zen/STARTERKIT/layout.css\";s:14:\"STARTERKIT.css\";s:56:\"profiles/prosepoint/themes/zen/STARTERKIT/STARTERKIT.css\";s:7:\"zen.css\";s:49:\"profiles/prosepoint/themes/zen/STARTERKIT/zen.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:51:\"profiles/prosepoint/themes/zen/STARTERKIT/print.css\";}}s:7:\"regions\";a:8:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:6:\"header\";s:6:\"header\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";}s:8:\"features\";a:10:{i:0;s:4:\"logo\";i:1;s:4:\"name\";i:2;s:6:\"slogan\";i:3;s:7:\"mission\";i:4;s:17:\"node_user_picture\";i:5;s:20:\"comment_user_picture\";i:6;s:6:\"search\";i:7;s:7:\"favicon\";i:8;s:13:\"primary_links\";i:9;s:15:\"secondary_links\";}s:8:\"settings\";a:7:{s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:5:\" › \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"1\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"version\";s:13:\"6.x-1.0-beta1\";s:7:\"project\";s:3:\"zen\";s:9:\"datestamp\";s:10:\"1210787719\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:51:\"profiles/prosepoint/themes/zen/STARTERKIT/script.js\";}s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'profiles/prosepoint/themes/zen/STARTERKIT/STARTERKIT.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.
    * user warning: Duplicate entry 'profiles/prosepoint/themes/tma/tma/tma.info' for key 1 query: INSERT INTO system (name, owner, info, type, filename, status, throttle, bootstrap) VALUES ('tma', 'themes/engines/phptemplate/phptemplate.engine', 'a:15:{s:4:\"name\";s:35:\"The Morning After (ProsePoint port)\";s:11:\"description\";s:211:\"A port of The Morning After to Drupal/ProsePoint. This port has no ProsePoint-specific features. If you are using ProsePoint, use The Morning After, Rev 2 instead (located in the ProsePoint distribution itself).\";s:4:\"core\";s:3:\"6.x\";s:10:\"base theme\";s:3:\"zen\";s:11:\"stylesheets\";a:2:{s:3:\"all\";a:4:{s:10:\"layout.css\";s:45:\"profiles/prosepoint/themes/tma/tma/layout.css\";s:17:\"html-elements.css\";s:52:\"profiles/prosepoint/themes/tma/tma/html-elements.css\";s:7:\"tma.css\";s:42:\"profiles/prosepoint/themes/tma/tma/tma.css\";s:7:\"zen.css\";s:42:\"profiles/prosepoint/themes/tma/tma/zen.css\";}s:5:\"print\";a:1:{s:9:\"print.css\";s:44:\"profiles/prosepoint/themes/tma/tma/print.css\";}}s:7:\"regions\";a:12:{s:4:\"left\";s:12:\"left sidebar\";s:5:\"right\";s:13:\"right sidebar\";s:11:\"sidebar_top\";s:13:\"above sidebar\";s:6:\"navbar\";s:14:\"navigation bar\";s:11:\"content_top\";s:11:\"content top\";s:14:\"content_bottom\";s:14:\"content bottom\";s:19:\"content_bottom_left\";s:19:\"content bottom left\";s:20:\"content_bottom_right\";s:20:\"content bottom right\";s:6:\"header\";s:6:\"header\";s:12:\"header_right\";s:12:\"header right\";s:6:\"footer\";s:6:\"footer\";s:14:\"closure_region\";s:7:\"closure\";}s:8:\"features\";a:9:{i:0;s:4:\"name\";i:1;s:6:\"slogan\";i:2;s:7:\"mission\";i:3;s:17:\"node_user_picture\";i:4;s:20:\"comment_user_picture\";i:5;s:6:\"search\";i:6;s:7:\"favicon\";i:7;s:13:\"primary_links\";i:8;s:15:\"secondary_links\";}s:8:\"settings\";a:8:{s:17:\"zen_block_editing\";s:1:\"1\";s:14:\"zen_breadcrumb\";s:3:\"yes\";s:24:\"zen_breadcrumb_separator\";s:5:\" › \";s:19:\"zen_breadcrumb_home\";s:1:\"1\";s:22:\"zen_breadcrumb_leading\";s:1:\"1\";s:23:\"zen_breadcrumb_trailing\";s:1:\"1\";s:20:\"zen_breadcrumb_title\";s:1:\"0\";s:14:\"zen_wireframes\";s:1:\"0\";}s:7:\"version\";s:7:\"6.x-1.0\";s:7:\"project\";s:3:\"tma\";s:9:\"datestamp\";s:10:\"1223904644\";s:7:\"scripts\";a:1:{s:9:\"script.js\";s:44:\"profiles/prosepoint/themes/tma/tma/script.js\";}s:10:\"screenshot\";s:49:\"profiles/prosepoint/themes/tma/tma/screenshot.png\";s:3:\"php\";s:5:\"4.3.5\";s:6:\"engine\";s:11:\"phptemplate\";}', 'theme', 'profiles/prosepoint/themes/tma/tma/tma.info', 0, 0, 0) in /home/content/c/a/c/caclarkfrieson/html/modules/system/system.module on line 830.

What the heck does all this mean?

Revision history for this message
bengtan (bengtan) said :
#9

You're actually not supposed to get a message like that :(

Those are warning messages indicating the contents of the database aren't as expected. In this case, it's complaining about theme configurations. If we're lucky, after you clear the cache, those messages will go away as ProsePoint self-corrects the database.

If we're unlucky... and the message still persists, I'll have to ask you to enable and disable all themes (and cross your fingers) - but don't do this unless you have to.

Also, I'm going to amend your webhost's instructions to:

Back-up the database (this can be done automatically on their webservers).
Re-upload the source code (only), do not delete or re-install the database.
Run update.php.

There is no need to go through the ProsePoint installation process again, and no need to restore the database (if there are no error messages).

Also, even if this upgrade works, there is no guarantee it will fix up your frontpage problem. It should actually be two unrelated issues.

Revision history for this message
thevoice (tpvmail) said :
#10

My front page problem has not cleared up yet.
Exactly how do I "enable" and "disable" themes? Is this something I do by merely going into the themes module, and checking or unchecking the radio buttons??? (I'm still sort of lost here.) Still trying to get familiar with the program.

Revision history for this message
thevoice (tpvmail) said :
#11

I have followed the steps you described above.... But, when I log out of my ProsePoint site, I am still getting
the following message when I type the url into my browser: http://www.peoplesvoiceweekly.us

Access denied
You are not authorized to access this page.

Revision history for this message
thevoice (tpvmail) said :
#12

I clicked the wrong option "problem solved" when I submitted my message. I am providing more information.

I have followed the steps you described above.... But, when I log out of my ProsePoint site, I am still getting
the following message when I type the url into my browser: http://www.peoplesvoiceweekly.us

Access denied
You are not authorized to access this page.

Revision history for this message
thevoice (tpvmail) said :
#13

Another Question:

I'm having problems with things like feeds, and javascript. Will I not be able to use these in my ProsePoint news site? It seems awful strange that a program developed for news distribution would prohibit the use of these.

I have put in several codes, and I'm not getting anything back but code. What's up with that???

Revision history for this message
thevoice (tpvmail) said :
#14

Another Question how would one change that black & white image across the page? And also, how would one include a background image on their page?

Revision history for this message
bengtan (bengtan) said :
#15

> Exactly how do I "enable" and "disable" themes?

If you go into Administer => Site building => Themes, you will see a list of themes with square checkboxes in one column and round checkboxes in another column. You enable themes by ticking the square checkbox next to your theme and then click on the button 'Save configuration' at the bottom.

> My front page problem has not cleared up yet.

Is it possible for you to provide me with access to your site so I can see what's happening? Ideally, I'd prefer a database dump (because I'd rather not have your password nor access your live site). Otherwise, you can create an account for me (with editor privileges, if you're comfortable trying to do that), or at last resort, you can give me your password.

Please contact me in private email for this (I replied an email of yours a few days back, so you have my email address). Do not put any username or passwords here.

> I'm having problems with things like feeds, and javascript.
> Will I not be able to use these in my ProsePoint news site?

Yes you can, although I suspect a miscommunication about how to use the software.

> I have put in several codes, and I'm not getting anything back but code. What's up with that???

I suspect you're entering code into the editor which is getting filtered to prevent users inserting malicious scripts.

Try the following:

When you enter your code into the visual editor, click on 'Input format' just below the editor. That should reveal two round checkboxes. Select the one that says 'Full HTML' (and of course, Save the post).

If that doesn't work, please give me more information about what you are doing, and be very specific about it. It's difficult for me to diagnose the situation when I only have general descriptions.

> Another Question how would one change that black & white image across the page?
> And also, how would one include a background image on their page?

That's going to require some knowledge of CSS and editing of theme files. It can't be done directly through the site itself. Are you comfortable using CSS?

Revision history for this message
thevoice (tpvmail) said :
#16

pp_developer,

A site administrator at The People's Voice has created an account for you.
You may now log in to http://www.peoplesvoiceweekly.us/user using the
following username and password:

username: pp_developer
password: Developer1

You may also log in by clicking on this link or copying and pasting it in
your browser:

http://www.peoplesvoiceweekly.us/user/reset/13/1226464437/fa467249e0655bd40252cfbaca047556

This is a one-time login, so it can be used only once.

After logging in, you will be redirected to
http://www.peoplesvoiceweekly.us/user/13/edit so you can change your
password.

-- The People's Voice team

Revision history for this message
thevoice (tpvmail) said :
#17

I have set up your admin account using the following information ...

Username: pp_developer
email: <email address hidden>
PW: Developer1

On Tue, Nov 11, 2008 at 6:56 PM, bengtan <
<email address hidden>> wrote:

> Your question #50676 on ProsePoint changed:
> https://answers.launchpad.net/prosepoint/+question/50676
>
> Status: Open => Needs information
>
> bengtan requested for more information:
>
> > Exactly how do I "enable" and "disable" themes?
>
> If you go into Administer => Site building => Themes, you will see a
> list of themes with square checkboxes in one column and round checkboxes
> in another column. You enable themes by ticking the square checkbox next
> to your theme and then click on the button 'Save configuration' at the
> bottom.
>
> > My front page problem has not cleared up yet.
>
> Is it possible for you to provide me with access to your site so I can
> see what's happening? Ideally, I'd prefer a database dump (because I'd
> rather not have your password nor access your live site). Otherwise, you
> can create an account for me (with editor privileges, if you're
> comfortable trying to do that), or at last resort, you can give me your
> password.
>
> Please contact me in private email for this (I replied an email of yours
> a few days back, so you have my email address). Do not put any username
> or passwords here.
>
> > I'm having problems with things like feeds, and javascript.
> > Will I not be able to use these in my ProsePoint news site?
>
> Yes you can, although I suspect a miscommunication about how to use the
> software.
>
>
> > I have put in several codes, and I'm not getting anything back but code.
> What's up with that???
>
> I suspect you're entering code into the editor which is getting filtered
> to prevent users inserting malicious scripts.
>
> Try the following:
>
> When you enter your code into the visual editor, click on 'Input format'
> just below the editor. That should reveal two round checkboxes. Select
> the one that says 'Full HTML' (and of course, Save the post).
>
> If that doesn't work, please give me more information about what you are
> doing, and be very specific about it. It's difficult for me to diagnose
> the situation when I only have general descriptions.
>
> > Another Question how would one change that black & white image across the
> page?
> > And also, how would one include a background image on their page?
>
> That's going to require some knowledge of CSS and editing of theme
> files. It can't be done directly through the site itself. Are you
> comfortable using CSS?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/prosepoint/+question/50676
>
> You received this question notification because you are a direct
> subscriber of the question.
>

--

Find The People's Voice Weekly News at www.peoplesvoiceweekly.com

Revision history for this message
thevoice (tpvmail) said :
#18

Uh Oh!

I used the "reply" to the answer I received. It came back to launch-pad....
I thought it was coming directly to your email. How do you delete the above response?????????
I didn't expect to see that here. My reply email came straight to this site.

Revision history for this message
bengtan (bengtan) said :
#19

Hi,

It's okay. I've just logged in and changed the password. No one else will get it.

Revision history for this message
bengtan (bengtan) said :
#20

Hi,

Okay, I've had a look at your site.

Your frontpage is set to the channel "Local". However, there are no stories in that channel (actually, there are no stories at all on the site). That's why it's saying "Access denied". Once you post a story and assign it to that channel, you'll be fine.

On another point, it looks like you've turned on a lot of things on your site. Many of these came with the underlying Drupal system, but they don't actually make sense when used with ProsePoint (and they're not intended to be used with ProsePoint either). Please be aware of this.

In some cases, having too many things enabled which you don't actually used will just make it confusing.

Revision history for this message
thevoice (tpvmail) said :
#21

Thanks a million for looking at it. Now I understand. So, I'm good to go.
And you are right, I turned on a lot of things, just trying to play around
with it and see exactly what each feature entails. That's how I learn best.

I probably don't intend to use a lot of that stuff. Just trying to
understand the architecture, since I'll be the one using and maintaining it
(IF I EVER GET IT UP AND RUNNING AND CONFIGURED LIKE I WANT) So, far, it's
going pretty good. I'm just trying to figure out how to manage it. And
that's hard, when you don't really understand the inner workings of the
site. But, this has really helped me a lot.
Thank you.

On Nov 11, 2008 10:59pm, bengtan <email address hidden>
wrote:
> Your question #50676 on ProsePoint changed:
>
> https://answers.launchpad.net/prosepoint/+question/50676
>
>
>
> Status: Needs information => Answered
>
>
>
> bengtan proposed the following answer:
>
> Hi,
>
>
>
> Okay, I've had a look at your site.
>
>
>
> Your frontpage is set to the channel "Local". However, there are no
>
> stories in that channel (actually, there are no stories at all on the
>
> site). That's why it's saying "Access denied". Once you post a story and
>
> assign it to that channel, you'll be fine.
>
>
>
> On another point, it looks like you've turned on a lot of things on your
>
> site. Many of these came with the underlying Drupal system, but they
>
> don't actually make sense when used with ProsePoint (and they're not
>
> intended to be used with ProsePoint either). Please be aware of this.
>
>
>
> In some cases, having too many things enabled which you don't actually
>
> used will just make it confusing.
>
>
>
> --
>
> If this answers your question, please go to the following page to let us
>
> know that it is solved:
>
>
https://answers.launchpad.net/prosepoint/+question/50676/+confirm?answer_id=19
>
>
>
> If you still need help, you can reply to this email or go to the
>
> following page to enter your feedback:
>
> https://answers.launchpad.net/prosepoint/+question/50676
>
>
>
> You received this question notification because you are a direct
>
> subscriber of the question.
>

Revision history for this message
bengtan (bengtan) said :
#22

Hi,

No problem.

Drupal comes with a *lot* of things, and it's easy to get overwhelmed if you're seeing it for the first time. When we package it up into ProsePoint, we try to only enable what's needed (and what's tested). We can't stop people turning on modules, but we can't realistically support them either.

> ... when you don't really understand the inner workings of the site.

Yes, we're working to make things easier, but unfortunately, it takes time. To be fair to yourself, you're trying out a beta product. It's not quite ready for the masses yet, and you're doing well to persevere as far as you have.

Revision history for this message
thevoice (tpvmail) said :
#23

But, I am assuming that I can always return to "restore defaults" and put it back like it was right?

Revision history for this message
bengtan (bengtan) said :
#24

I don't think there is a singular global 'restore defaults' that will undo everything you've done. Your best bet is to disable the extra modules that you've enabled.