my video appears as blank screen

Asked by Peter Iltis

When I load my video and attempt to play it, I hear the sound but only see a black screen in the preview screen. The format is .avi, and should be compatible. What is the problem please?

Question information

Language:
English Edit question
Status:
Answered
For:
OpenShot Video Editor Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Olivier Girard (eolinwen) said :
#1

Like you have send me too a PM, I'll make a short answer (near !)

When you have this issue, the first think is to take a look at our FAQ'S here : https://answers.launchpad.net/openshot/+faqs

Globally, the first think is to follow this FAQ : https://answers.launchpad.net/openshot/+faq/983
Like this we could see if FFmpeg and MLT (our actual video framework) can play correctly your videos The issue could come of your video files (format or codecs) and Mediainfo is the best perfom tool for this task Give us the file text format

You could follow too this FAQ's for having more explanations about your configuration
https://answers.launchpad.net/openshot/+faq/2197
https://answers.launchpad.net/openshot/+faq/2245
I must precise that I don't want that you'll open a bug, I don't think that's necessary, at least until now but I would like the bug report model with all detais about your configuration

Thanks

Can you help with this problem?

Provide an answer of your own, or ask Peter Iltis for more information if necessary.

To post a message you must log in.