OpenStack Compute (nova)

WebSock error [Object Event]

Asked by Don Mize

I have a successfully running cloud with functioning instances, but when I try to open up a VNC console in the OpenStack
Dashboard, it gives the screen with a big 'NO \n VNC' in it, but up by the 'Send CTRLALTDEL' button (which is grayed out)
there is a bright red bar with 'WebSock error [Object Event]' in it, and it is unresponsive.

I tried the fix for the compression issue by disabling tightPNG, but that didn't work.

Any ideas? How do I troubleshoot this issue?

Thanks!

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Don Mize
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Don Mize (donald-mize) said : 		#1

Here is a picture, hopefully it makes it in the forum.

[cid:image001.png@01CD55F3.FBA8CCD0]

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Don Mize
Sent: Friday, June 29, 2012 12:36 PM
To: Mize, Donald
Subject: [Question #201816]: WebSock error [Object Event]

New question #201816 on OpenStack Compute (nova):

https://answers.launchpad.net/nova/+question/201816

I have a successfully running cloud with functioning instances, but when I try to open up a VNC console in the OpenStack

Dashboard, it gives the screen with a big 'NO \n VNC' in it, but up by the 'Send CTRLALTDEL' button (which is grayed out)

there is a bright red bar with 'WebSock error [Object Event]' in it, and it is unresponsive.

I tried the fix for the compression issue by disabling tightPNG, but that didn't work.

Any ideas? How do I troubleshoot this issue?

Thanks!

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Revision history for this message
Don Mize (donald-mize) said : 		#2

I found the problem. It had to do with my proxy server. If I set the browser for no proxies, then it works!