i cannot upload using dput. showing error 550

Asked by shaji ck

I cannot upload to my ppa (shajick/shaboard) using dput command. it shows an error that

550 Requested action not taken: internal server error
Note: This error might indicate a problem with your passive_ftp setting.
Please consult dput.cf(5) for details on this configuration option.

passive_ftp setting in dput.cf already set to 1. still this issue persists.

All this happend after i tried configure openssl in my ubuntu18.04 system.
please help me to resolve the issue

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shaji ck
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Revision history for this message
Panda Jim (ubuntuhandbook1) said :
#1

Same issue here. Was thinking that's my network issue, since Mozilla PPA seems to have recent uploading.

Revision history for this message
Ines Almeida (ines-almeida) said :
#2

We are aware of this issue.
We recently did a major migration of our PPA service and are still fixing a couple of loose ends.

We will update this question once we are certain this is fixed

Revision history for this message
Ines Almeida (ines-almeida) said :
#3

Also for context, this seems to be an intermittent issue, so retrying might work.

Revision history for this message
Ondřej Surý (ondrej) said :
#4

> Also for context, this seems to be an intermittent issue, so retrying might work.

It absolutely does not help to retry (at least for me). I've tried several times in different repositories and the upload is still failing every single time.

Revision history for this message
Jhonny Oliveira (jhonny-oliveira) said (last edit ):
#5

Retrying, sometimes works, specially for small packages. Not sure however, if the sys admins on the LP end are entirely happy with all the retries. :-)

Revision history for this message
Rob Savoury (savoury1) said :
#6

This issue has also been affecting me for the past two days (since 14 November). Retrying dozens of times sometimes finally results in the upload going through. Hopefully this will be fixed soon, as it is making uploading to Launchpad nigh on impossible right now!

Revision history for this message
shaji ck (shajick) said :
#7

Thank you sir

On Thu, Nov 16, 2023 at 10:10 AM Panda Jim <
<email address hidden>> wrote:

> Your question #708460 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/708460
>
> Panda Jim posted a new comment:
> Same issue here. Was thinking that's my network issue, since Mozilla PPA
> seems to have recent uploading.
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
shaji ck (shajick) said :
#8

Thank you sir

On Thu, Nov 16, 2023 at 2:20 PM Ines Almeida <
<email address hidden>> wrote:

> Your question #708460 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/708460
>
> Ines Almeida posted a new comment:
> Also for context, this seems to be an intermittent issue, so retrying
> might work.
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
shaji ck (shajick) said :
#9

Thank you sir

On Fri, Nov 17, 2023 at 4:45 AM Rob Savoury <
<email address hidden>> wrote:

> Your question #708460 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/708460
>
> Rob Savoury posted a new comment:
> This issue has also been affecting me for the past two days (since 14
> November). Retrying dozens of times sometimes finally results in the
> upload going through. Hopefully this will be fixed soon, as it is making
> uploading to Launchpad nigh on impossible right now!
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
shaji ck (shajick) said :
#10

Thank you sir

On Thu, Nov 16, 2023 at 4:45 PM Jhonny Oliveira <
<email address hidden>> wrote:

> Your question #708460 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/708460
>
> Jhonny Oliveira posted a new comment:
> Same problem here.
>
> Retrying, sometimes works, specially for small packages. Not sure
> however, if the sys admins on the LP end are entirely happy with all the
> retries. :-)
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
Mikhail Medvedev (bigmdm) said :
#11

Hi,

Is the outage back ?
It fails to upload after the data port is opened in passive mode.
Sometimes I manage to send two or three files, sometimes not. Error 550..... occurs.

Revision history for this message
Ilya Kotov (forkotov02) said :
#12

I have same issue.

Revision history for this message
Ines Almeida (ines-almeida) said :
#13

The issue has not been fixed, we are trying to debug it asap.
Please be patient as we have a small team and most of it is off this week.

I'm re-opening this question.

Revision history for this message
Ondřej Surý (ondrej) said :
#14

I can't upload the packages even when running dput in tight loop using following dput override:

```
#!/bin/sh

while true; do
      /usr/bin/dput "${@}" && exit 0
done
```

It breaks on various files (it's not the same file every time):

```
Uploading bind9 using ftp to ppa (host: ppa.launchpad.net; directory: ~<launchpad-id>/ubuntu)
running supported-distribution: check whether the target distribution is currently supported (using distro-info)
{'allowed': ['release'], 'known': ['release', 'proposed', 'updates', 'backports', 'security']}
running required-fields: check whether a field is present and non-empty in the changes file
running checksum: verify checksums before uploading
running suite-mismatch: check the target distribution for common errors
running check-debs: makes sure the upload contains a binary package
running gpg: check GnuPG signatures before the upload
Uploading bind9_9.16.45-1+ubuntu20.04.1+deb.sury.org+1.dsc
Uploading bind9_9.16.45.orig.tar.xz
cannot read from timed out object
```

```
Uploading bind9 using ftp to ppa (host: ppa.launchpad.net; directory: ~<launchpad-id>/ubuntu)
running supported-distribution: check whether the target distribution is currently supported (using distro-info)
{'allowed': ['release'], 'known': ['release', 'proposed', 'updates', 'backports', 'security']}
running required-fields: check whether a field is present and non-empty in the changes file
running checksum: verify checksums before uploading
running suite-mismatch: check the target distribution for common errors
running check-debs: makes sure the upload contains a binary package
running gpg: check GnuPG signatures before the upload
Uploading bind9_9.16.45-1+ubuntu20.04.1+deb.sury.org+1.dsc
Upload permissions error

You either don't have the rights to upload a file, or, if this is on
ftp-master, you may have tried to overwrite a file already on the server.

Continuing anyway in case you want to recover from an incomplete upload.
No file was uploaded, however.
Uploading bind9_9.16.45.orig.tar.xz
Upload permissions error

You either don't have the rights to upload a file, or, if this is on
ftp-master, you may have tried to overwrite a file already on the server.

Continuing anyway in case you want to recover from an incomplete upload.
No file was uploaded, however.
Uploading bind9_9.16.45.orig.tar.xz.asc
Could not upload file bind9_9.16.45.orig.tar.xz.asc: 200 Type set to I.
```

Revision history for this message
Eberhard Beilharz (ermshiperete) said :
#15

I hope this will be working again soon.

Using sftp instead of ftp by using the `ssh-ppa` instead of the `ppa` prefix worked for me, but that's not an option that I can use everywhere because of the additional setup required (need to have a registered ssh key).

Revision history for this message
Ines Almeida (ines-almeida) said :
#16

I just pushed a fix for this issue. From our tests it seems to have been effective.
Feel free to re-open this question if the problem persists.

Revision history for this message
Ilya Kotov (forkotov02) said :
#17

It works again. Thank you.

Revision history for this message
Rico Tzschichholz (ricotz) said :
#18

I just encountered the problem again with a large source upload (libreoffice).

Revision history for this message
Panda Jim (ubuntuhandbook1) said (last edit ):
#19

Small upload worked for me (few hundred KB). But for large source (i.e. 15 MB), the command always terminated at last KB .

Uploading to ppa (via ftp to ppa.launchpad.net):
  Uploading xxxx.dsc: done.
  Uploading xxx.orig.tar.bz2: 15804k/15805k
ji@Jammy:~/Downloads$

Revision history for this message
Ines Almeida (ines-almeida) said :
#20

ricotz, thanks for reporting.
Is the error the exact same as mentioned in the description of this bug?

Revision history for this message
Jhonny Oliveira (jhonny-oliveira) said (last edit ):
#21

Dear Ines,

Not exactly the same as reported, but also happening since the failure began. So, I assume, either the same or closely related. Please, let us know if we must open a new incident.

I'm available for testing in case you need.

Thanks!

Revision history for this message
Ines Almeida (ines-almeida) said :
#22

Thank you jhonny-oliveira.

I think this was a different issue, and I just deployed a fix for it. I would appreciate if you could test a large upload.
If the upload is still failing, feel free to open a new bug about it!

Revision history for this message
Jhonny Oliveira (jhonny-oliveira) said :
#23

I just uploaded Chromium successfully (second try). The first broken in the middle.
I will open a new request if I continue facing upload issues.

Thank you! / Obrigado!

Revision history for this message
Rob Savoury (savoury1) said :
#24

Thank you Ines and all involved for your technical support with the Launchpad upload issues. It does appear to be completely fixed now, including for large uploads. Just now I also managed to upload Chromium successfully after being unable to do so for the past three days (since 14 November). Thanks again!

Revision history for this message
shaji ck (shajick) said :
#25

Problem solved. upload working good now, Thank you all..