How to report a bug for Ubuntu 8.04!?

Asked by Bartolomeo Nicolotti

Hi ,

I'm a software engeneer and I've used Ubuntu to develop JSP webapps/services for the 2 last years.

www.bartolomeonicolotti.it

They've changed my pc and upgraded from Ubuntu 7.10 to ubuntu 8.04, but I'm experiencing a lot of problems and I've to do one or two reboot each day. I'm trying to submit a bug request, but I don't understand how. Could you please make the submission of a bug more user friendly? I've logged, but I could not find where to submit problems for Ubuntu 8.04 Where can I submit the fact that sometime the toolbar and the appbar crash and I have to reboot? Another thing is that I use vmware, but with the new version when in vmware if I press ctrl+alt+f8 the keyboard begin to behave in a strange way and the pc become unusable.

Many thanks,

best regards

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David Henningsson (diwic) said :
#1

A good start is reading the guide at
https://help.ubuntu.com/community/ReportingBugs
If this does not help you, report back by clarifying your question.

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Bartolomeo Nicolotti (bart-nicolotti) said :
#2

Hi,

I really do not know which application/x-server/package/kernel could be wrong, but my ctrl, shift, alt keys sometime stop to work when I've vmware active.
I'm a software engeneer, but I really don't want to know which package IS the task/tool bar or the key board driver/interceptor, as I think that is something Canonical should know very well, isn't it? I wonder what could do a "normal" user on the most usable linux at my place. Maybe he'll consider to go back to Window$, as even to report a bug is rather complicated. There should be a page where errors like this could be reported having the package as an optinal information, don't you think so? Anyway it's two year since i use ubuntu everyday at work, I hope I shouldn't change distribution/os.

Many thanks,

Best regards

> Your question #56111 on Launchpad itself changed:
> https://answers.launchpad.net/launchpad/+question/56111
>
> Status: Open => Answered
>
> David Henningsson proposed the following answer:
> A good start is reading the guide at
> https://help.ubuntu.com/community/ReportingBugs
> If this does not help you, report back by clarifying your question.
>
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Revision history for this message
David Henningsson (diwic) said :
#3

Finding the right package is not always easy. Assuming the guide at
https://wiki.ubuntu.com/Bugs/FindRightPackage
didn't help you out, you can either choose your best guess, or file the bug against Ubuntu without providing a package name. Then hope that someone who knows more than you and I will move it to the right package.

Filing a bug in Ubuntu is not always trivial. (However, I guess it would be even more difficult for a regular user to file a bug in Microsoft's/Windows closed bug tracker!) I can't speak for Canonical, but I guess they can help you out somehow, if you have paid for support.

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Launchpad Janitor (janitor) said :
#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.