Webcam Ubuntu Netbook Remix Sylvania MESO

I just ordered a meso from amazon, because it came with ubuntu pre-installed, my assumption being if it is preinstalled, all the hardware will work out of the box. I sure hope this is the case! If this is a serious issue witH the webcam, I'm cancelling my order! The webcam configured for ubuntu was one of the big selling points! Please keep me posted about the solution to this....

I have made a very nice contact with an individual at Canonical. And he gave me this information. That might be of help.

This was the contents of his reply email:

Hi Judah,

I believe a reason your unit was on backorder was due to this BIOS fix (I heard) was being done for the web cam. I would also run the updater in Ubuntu when you get it as there was a fairly large update we added to UNR 1.0 a two weeks ago. If you have a problem out of the box, please call the Sylvania support line as they can help you as well.

Regards,

*****

Smith, Judah L. (WSTF-RA)[JTI] wrote:
>
> Who would I contact for user support? I have some concerns about an
> issue mentioned by two users who just received their Meso. Mine was on
> backorder...so I should receive it tomorrow. *It seems from both the
> items mentioned below the webcam does not work with the software
> included. *Is this a known issue? My assumption in buying the meso was
> to have a great "out of the box" experience. Where at least I would
> know the software included would seamlessly work with the hardware. Is
> there a need for concern?
>
> https://answers.launchpad.net/launchpad/+question/47327
> Webcam Ubuntu Netbook Remix Sylvania MESO I recently purchased Syvania
> Netbook MESO run by Ubuntu Netbook Remix.
> I am unable to open the built-in webcam. I clicked Fn+Esc per Sylvania
> instruction.
> It does not work.
> I go to Favorite>Cheese and "Webcam is not recognized" is shown.
> I attempted many a way, but webcam is dead.
> Can anyone help me please?
> Isao Higashide 10/06/08
>
> http://forum.eeeuser.com/viewtopic.php?id=45610
> -The webcam doesn't work with "cheese", the enclosed webcam program.
> I'm not that surprised--my USB webcam on my desktop doesn't work with
> cheese, either. I would just download another webcam program
> (camorama), but . . .
> -I can't get wired ethernet to work. I don't have a router at home,
> and have been home-bound today with a bad cold, so I couldn't really
> try out wireless (one neighbor apparently has an unlocked network, but
> it was slow as snot, and kept dropping). I figured this wouldn't be a
> big deal since the computer has an ethernet port. But I couldn't get
> it to recognize my ethernet at all on the program that came with it. I
> ultimately ended up uninstalling the network manager, and installing
> <a href="http://wicd.sourceforge.net/">WICD</A>. I can get WICD to
> "see" my connected internet, but for some reason I still can't use any
> internet related programs. Arrrg? If I weren't an experienced Linux
> user (and hadn't been through this sort of thing before), I'd be going
> out of my mind. As it is, I'll have to continue searching forums for a
> solution, I guess.
>
>
> Phoebe

we just bought this last week and for us the webcam also isn't working (same error). can i update the bios [easily] myself to fix this problem?