Commercial License for Font

Asked by Niki Reppy on 2018-08-22

I purchased a commercial license for a font however inkscape is not recognizing the license; it still says I need to go purchase. How do I get the license to transfer to inkscape? It's a huge waste if I can't use in my design work.

Question information

Language:
English Edit question
Status:
Answered
For:
Inkscape Edit question
Assignee:
No assignee Edit question
Last query:
2018-08-24
Last reply:
2018-08-24
TylerDurden (8thrule) said : #1

Please report your OS version, Inkscape version, Font used and post a link to a screen-shot of the message you are seeing. You can use an image hosting service like dropbox, imagur, framadrop, etc. and share the link to the image in your reply.

TD

Niki Reppy (rshook0222) said : #2

Hi Tyler,

Thanks for your help:

OS: Windows 10
Inkscape Version 0.92
Font: Aloha
Font Information:
[image: image.png]

Inkscape error, it blocks the "q" and "b":
[image: image.png]

Sincerely, Niki

On Wed, Aug 22, 2018 at 6:07 AM TylerDurden <
<email address hidden>> wrote:

> Your question #672573 on Inkscape changed:
> https://answers.launchpad.net/inkscape/+question/672573
>
> Status: Open => Needs information
>
> TylerDurden requested more information:
> Please report your OS version, Inkscape version, Font used and post a
> link to a screen-shot of the message you are seeing. You can use an
> image hosting service like dropbox, imagur, framadrop, etc. and share
> the link to the image in your reply.
>
> TD
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/inkscape/+question/672573
>
> You received this question notification because you asked the question.
>

TylerDurden (8thrule) said : #3

Hi Niki,

For us to see the images, you will need to post a link to a sharing service as described above... this board/list does not support attachments. Please provide a link.

I suspect this is a known bug related to a quirk in Windows font management: https://bugs.launchpad.net/inkscape/+bug/1773601

Windows keeps zombie fonts on the machine even after deleting. (I assume you had the preview (unlicensed) version installed before installing the paid-for version.)

They are odd duplicates (as described) with fontname_n.ttf and the permissions are all clobbered up. Even with administrator privileges, they can't be renamed/deleted/moved via windows, without reg hacking and whatnot.

To even see the font(s), one needs to use explorer as a network access to \\COMPUTERNAME\C$\Windows\Fonts\. ("COMPUTERNAME" is whatever yours is.) These are not typical hidden files, which can be shown with a directory (folder) setting.

You can also use the command prompt to navigate to, and display the contents of the font directory: (dir |more)

I used the command-prompt launched as administrator to delete.

Would be nice if the windows builds of Inkscape ignored these zombie fonts like LibreOffice does.

More info on page1 of this discussion: http://www.inkscapeforum.com/viewtopic.php?f=22&t=18770

TD

Niki Reppy (rshook0222) said : #4

Hi Tyler,

I have never used Imgur before, I believe I shared it so you can view?

https://imgur.com/a/tparueg

You are absolutely correct, I did install the unlicensed version to try it
before purchasing the paid version. I bet your assumption is right on.

Sincerely,
Niki

On Thu, Aug 23, 2018 at 7:12 AM TylerDurden <
<email address hidden>> wrote:

> Your question #672573 on Inkscape changed:
> https://answers.launchpad.net/inkscape/+question/672573
>
> Status: Open => Needs information
>
> TylerDurden requested more information:
> Hi Niki,
>
> For us to see the images, you will need to post a link to a sharing
> service as described above... this board/list does not support
> attachments. Please provide a link.
>
> I suspect this is a known bug related to a quirk in Windows font
> management: https://bugs.launchpad.net/inkscape/+bug/1773601
>
> Windows keeps zombie fonts on the machine even after deleting. (I assume
> you had the preview (unlicensed) version installed before installing the
> paid-for version.)
>
> They are odd duplicates (as described) with fontname_n.ttf and the
> permissions are all clobbered up. Even with administrator privileges,
> they can't be renamed/deleted/moved via windows, without reg hacking and
> whatnot.
>
> To even see the font(s), one needs to use explorer as a network access
> to \\COMPUTERNAME\C$\Windows\Fonts\. ("COMPUTERNAME" is whatever yours
> is.) These are not typical hidden files, which can be shown with a
> directory (folder) setting.
>
> You can also use the command prompt to navigate to, and display the
> contents of the font directory: (dir |more)
>
> I used the command-prompt launched as administrator to delete.
>
> Would be nice if the windows builds of Inkscape ignored these zombie
> fonts like LibreOffice does.
>
> More info on page1 of this discussion:
> http://www.inkscapeforum.com/viewtopic.php?f=22&t=18770
>
> TD
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/inkscape/+question/672573
>
> You received this question notification because you asked the question.
>

TylerDurden (8thrule) said : #5

That's a nice font. Thank you for sharing the link, it works fine.

The bad news: Windows file explorer will not let you delete the zombie Aloha fonts.

The good news: you can use a linux "live" disk to delete the zombie fonts. They have a file-manager much like windows explorer.
Or, if you are skilled with using a command-prompt in windows, you could probably delete them that way.

I would probably try deleting all aloha fonts from the windows font directory, then re-install the licensed version.

Best,
TD

Niki Reppy (rshook0222) said : #6

Thanks, I will play around with it when I get home and see if I can figure
it out.

Niki

On Thu, Aug 23, 2018, 10:27 AM TylerDurden <
<email address hidden>> wrote:

> Your question #672573 on Inkscape changed:
> https://answers.launchpad.net/inkscape/+question/672573
>
> Status: Open => Answered
>
> TylerDurden proposed the following answer:
> That's a nice font. Thank you for sharing the link, it works fine.
>
> The bad news: Windows file explorer will not let you delete the zombie
> Aloha fonts.
>
> The good news: you can use a linux "live" disk to delete the zombie fonts.
> They have a file-manager much like windows explorer.
> Or, if you are skilled with using a command-prompt in windows, you could
> probably delete them that way.
>
> I would probably try deleting all aloha fonts from the windows font
> directory, then re-install the licensed version.
>
> Best,
> TD
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/inkscape/+question/672573/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/inkscape/+question/672573
>
> You received this question notification because you asked the question.
>

Niki Reppy (rshook0222) said : #7

Hi Tyler,

It was actually a very simple fix. I uninstalled the font, followed the
below directions, deleting all installed versions (there were about 8
files) from the hard drive, then reinstalled the correct version. It works
perfectly now. FYI for when other people ask.

To remove a font from the hard disk, follow these steps:

1. Click *Start*, and then click *Run*.

2. Type the following command, and then click *OK*:

%windir%\fonts

3. Click the font that you want to remove. To select more than one font
at a time, press and hold the CTRL key while you select each font.

4. On the *File* menu, click *Delete*.

5. When you receive the "Are you sure you want to delete these fonts?"
prompt, click *Yes*.

On Thu, Aug 23, 2018 at 10:42 AM Niki Reppy <
<email address hidden>> wrote:

> Your question #672573 on Inkscape changed:
> https://answers.launchpad.net/inkscape/+question/672573
>
> Status: Answered => Open
>
> You are still having a problem:
> Thanks, I will play around with it when I get home and see if I can figure
> it out.
>
> Niki
>
> On Thu, Aug 23, 2018, 10:27 AM TylerDurden <
> <email address hidden>> wrote:
>
> > Your question #672573 on Inkscape changed:
> > https://answers.launchpad.net/inkscape/+question/672573
> >
> > Status: Open => Answered
> >
> > TylerDurden proposed the following answer:
> > That's a nice font. Thank you for sharing the link, it works fine.
> >
> > The bad news: Windows file explorer will not let you delete the zombie
> > Aloha fonts.
> >
> > The good news: you can use a linux "live" disk to delete the zombie
> fonts.
> > They have a file-manager much like windows explorer.
> > Or, if you are skilled with using a command-prompt in windows, you could
> > probably delete them that way.
> >
> > I would probably try deleting all aloha fonts from the windows font
> > directory, then re-install the licensed version.
> >
> > Best,
> > TD
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> >
> https://answers.launchpad.net/inkscape/+question/672573/+confirm?answer_id=4
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/inkscape/+question/672573
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

TylerDurden (8thrule) said : #8

Glad you got it easily sorted. (It can get messy with some other protected fonts.)

TD

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