HPLIP

circles not printing .open office in Ubuntu 9.10

Asked by Bob McM

I am now using Ubuntu 9.10 (64 bit).
Drawings I had done previously and printed OK,now print with bits missing.
e.g. No circles;no torus;no smiling face;no curved connector lines; etc
Is my problem 1.-My printer (HP C5280)
                        2.- A bug in Open Office draw ( 3.1)?
I am reluctant to buy a new printer in case that is not the problem!
                                                                                                          Cheers R.McM

Question information

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HPLIP Edit question
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Revision history for this message
anup (osta6161) said : 		#1

Please run hp-check -t and post it here! Also run hp-info and post the result.

Thanks,

A

Revision history for this message
R.McM (mcmbobb) said : 		#2

bobby@bobby-desktop:~$ hp-check -t
Anup,
            Here are the posts you requested
HP Linux Imaging and Printing System (ver. 3.9.8)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball
has the proper dependencies installed to successfully
run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode
will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux bobby-desktop 2.6.31-16-generic #53-Ubuntu SMP Tue Dec 8 04:02:15 UTC
2009 x86_64 GNU/Linux

Distribution:
ubuntu 9.10

Checking Python version...
OK, version 2.6.4 installed

Checking PyQt 4.x version...
error: NOT FOUND OR FAILED TO LOAD!

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the
-c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r
parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
To install this dependency, execute this command:
sudo aptitude install --assume-yes cupsddk cupsddk-drivers

Checking for dependency: CUPS devel- Common Unix Printing System development
files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd

Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libcupsimage2-dev

Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libdbus-1-dev

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes build-essential

Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes openssl

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
To install this dependency, execute this command:
sudo aptitude install --assume-yes policykit policykit-gnome

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make
sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-qt4-dbus

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-dev

Checking for dependency: Python libnotify - Python bindings for the
libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
To install this dependency, execute this command:
sudo aptitude install --assume-yes python-reportlab

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.9.8 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.8

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.8.36
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 09/01/10 10:08:10
version = 3.9.8.36

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

  Device URI Model
  -------------------------------- --------------------------
  hp:/usb/Photosmart_C5200_series? HP Photosmart C5200 series
  serial=MY77ECD2GQ0559

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

Photosmart-C5200-series
-----------------------
Type: Unknown
Device URI: usb://HP/Photosmart%20C5200%20series?serial=MY77ECD2GQ0559
PPD: /etc/cups/ppd/Photosmart-C5200-series.ppd
PPD Description: HP Photosmart c5200 Series hpijs, 3.9.8
Printer status: printer Photosmart-C5200-series is idle. enabled since Wed
06 Jan 2010 08:29:39 GMT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable,
path=/, member=Introspect
device `hpaio:/usb/Photosmart_C5200_series?serial=MY77ECD2GQ0559' is a
Hewlett-Packard Photosmart_C5200_series all-in-one

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x5d11 at 003:002:
    Device URI: hp:/usb/Photosmart_C5200_series?serial=MY77ECD2GQ0559

HP Linux Imaging and Printing System (ver. 3.9.8)
System Tray Status Service ver. 2.0
bobby@bobby-desktop:~$ run hp-info
No command 'run' found, did you mean:
 Command 'zrun' from package 'moreutils' (universe)
 Command 'runq' from package 'exim4-daemon-heavy' (main)
 Command 'runq' from package 'sendmail-bin' (universe)
 Command 'runq' from package 'exim4-daemon-light' (main)
 Command 'grun' from package 'grun' (universe)
 Command 'qrun' from package 'torque-client' (multiverse)
 Command 'lrun' from package 'lustre-utils' (universe)
 Command 'rn' from package 'trn' (multiverse)
 Command 'rn' from package 'trn4' (multiverse)
 Command 'rup' from package 'rstat-client' (universe)
 Command 'srun' from package 'slurm-llnl' (universe)
run: command not found
bobby@bobby-desktop:~$

Regards and thanks .PS the information means nothing to me,I am a complete
novice.

R.McM

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it

2010/1/5 anup <email address hidden>

> Your question #95438 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/95438
>
> Status: Open => Answered
>
> anup proposed the following answer:
> Please run hp-check -t and post it here! Also run hp-info and post the
> result.
>
> Thanks,
>
> A
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/95438/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/95438
>
> You received this question notification because you are a direct
> subscriber of the question.
>

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