hplip-3.9.10 downloaded & Installed, but won't see my system tray. Knowledge base had no help. How do I fix it?

It seems to be similiar to below bug. Can you please check out the same?

https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/335662

Thanks,

A

I have the same problem, my printer is not accessible.
Some one tried to ask for details, so the data dump begins here:

sean@gamer ~ $ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.3a)

Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP

This software comes with ABSOLUTELY NO WARRANTY.

This is free software, and you are welcome to distribute it

under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:

1. Compile-time check mode (-c or --compile): Use this mode before compiling the

HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies

are installed to successfully compile HPLIP.

2. Run-time check mode (-r or --run): Use this mode to determine if a distro

supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball

has the proper dependencies installed to successfully run.

3. Both compile- and run-time check mode (-b or --both) (Default): This mode

will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------

| SYSTEM INFO |

---------------

Basic system information:

Linux gamer 2.6.35-22-generic #33-Ubuntu SMP Sun Sep 19 20:34:50 UTC 2010 i686 GNU/Linux

Distribution:

linuxmint 10

Checking Python version...

OK, version 2.6.6 installed

Checking PyQt 4.x version...

OK, version 4.7.4 installed.

Checking for CUPS...

Status: scheduler is running

Version: 1.4.4

error_log is set to level: warn

Checking for dbus/python-dbus...

dbus daemon is running.

python-dbus version: 0.83.0

------------------------------------

| COMPILE AND RUNTIME DEPENDENCIES |

------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).

note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...

OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...

OK, found.

Checking for dependency: CUPS image - CUPS image development files...

OK, found.

Checking for dependency: DBus - Message bus system...

OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...

OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...

OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...

OK, found.

Checking for dependency: libjpeg - JPEG library...

OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...

OK, found.

Checking for dependency: libpthread - POSIX threads library...

OK, found.

Checking for dependency: libtool - Library building support services...

OK, found.

Checking for dependency: libusb - USB library...

OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...

OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...

OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...

OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...

OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...

OK, found.

Checking for dependency: Python devel - Python development files...

OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...

OK, found.

Checking for dependency: Python XML libraries...

OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...

OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...

OK, found.

Checking for dependency: Reportlab - PDF library for Python...

OK, found.

Checking for dependency: SANE - Scanning library...

OK, found.

Checking for dependency: SANE - Scanning library development files...

OK, found.

Checking for dependency: scanimage - Shell scanning program...

OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...

OK, found.

----------------------

| HPLIP INSTALLATION |

----------------------

Currently installed HPLIP version...

HPLIP 3.11.3a currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:

# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]

version=3.11.3a

[dirs]

home=/usr/share/hplip

run=/var/run

ppd=/usr/share/ppd/HP

ppdbase=/usr/share/ppd

doc=/usr/share/doc/hplip-3.11.3a

icon=/usr/share/applications

cupsbackend=/usr/lib/cups/backend

cupsfilter=/usr/lib/cups/filter

drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.

[configure]

network-build=yes

pp-build=no

gui-build=yes

scanner-build=yes

fax-build=yes

dbus-build=yes

cups11-build=no

doc-build=yes

shadow-build=no

hpijs-install=no

foomatic-drv-install=no

foomatic-ppd-install=no

foomatic-rip-hplip-install=no

hpcups-install=yes

cups-drv-install=yes

cups-ppd-install=no

internal-tag=3.11.3a

restricted-build=no

ui-toolkit=qt4

qt3=no

qt4=yes

policy-kit=no

hpijs-only-build=no

lite-build=no

udev-acl-rules=yes

hpcups-only-build=no

hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:

# hplip.state - HPLIP runtime persistent variables.

[plugin]

installed=0

eula=0

Current contents of '~/.hplip/hplip.conf' file:

[last_used]

printer_name =

working_dir = .

device_uri = "hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9"

[commands]

scan = /usr/bin/xsane -V %SANE_URI%

[installation]

date_time = 10/13/2011 17:50:51

version = 3.11.3a

[settings]

systray_messages = 0

systray_visible = 0

[fax]

email_address =

voice_phone =

[refresh]

rate = 30

enable = false

type = 1

[polling]

enable = false

device_list =

interval = 5

--------------------------

| DISCOVERED USB DEVICES |

--------------------------

  Device URI Model

  -------------------------------- -----------------------

  hp:/usb/Deskjet_D2600_series?ser HP Deskjet D2600 series

  ial=CN04DFF43P05C9

---------------------------------

| INSTALLED CUPS PRINTER QUEUES |

---------------------------------

Deskjet_D2600

-------------

Type: Printer

Device URI: hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9

PPD: /etc/cups/ppd/Deskjet_D2600.ppd

PPD Description: HP Deskjet d2600 Series, hpcups 3.11.3a

Printer status: printer Deskjet_D2600 is idle. enabled since Wed 12 Oct 2011 09:06:05 PM PDT

Communication status: Good

----------------------

| SANE CONFIGURATION |

----------------------

'hpaio' in '/etc/sane.d/dll.conf'...

OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

---------------------

| PYTHON EXTENSIONS |

---------------------

Checking 'cupsext' CUPS extension...

OK, found.

Checking 'pcardext' Photocard extension...

OK, found.

Checking 'hpmudext' I/O extension...

OK, found.

Checking 'scanext' SANE scanning extension...

OK, found.

-----------------

| USB I/O SETUP |

-----------------

Checking for permissions of USB attached printers...

HP Device 0x8011 at 002:002:

    Device URI: hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9

    Device node: /dev/bus/usb/002/002

    Mode: 0664

---------------

| USER GROUPS |

---------------

sean adm lp dialout fax cdrom floppy audio plugdev fuse netdev lpadmin admin sambashare

-----------

| SUMMARY |

-----------

No errors or warnings.

Hi,

Thanks for the hp-check output. Installation appears to be everything fine. Also the print queue status is good.
 Can you elaborate the problem that you are facing with your printer ?
When you run "hp-toolbox" command in terminal , are you able to view the printer and its functionalities in the toolbox ?

Thanks,
Goutam

I started out with a printer and software that after a complete reload, with some presumably conflicting elements not used, actually printed. Recently, this has changed, the printer system thinks that the printer is printing, the printer does not seem to get the printed material data.

When I loaded that hp-toolbox, (which was not loaded) and printed a test page, the printer did not print anything.

In addition, what brings me to this question was a referral from another question that delt with not having a system tray, and getting an HPLIP message at startup saying that HPLIP was aborting because of no system tray.

That message/question/problem report was considered cleared by upgrading to another level of ubuntu/mint. I do not want to try a reportedly strange and only half functional interface. I want to keep at my level as long as possible. So I need to solve that problem.

I also have had a message when I update saying that the repositories are not all funtional/found/? (just ran update. No problems noticed. )

I am abandoning Juno.
Please erase my Juno based address from your computer.
Please use <email address hidden>
Sean

---------- Original Message ----------
From: goutamkk <email address hidden>
To: <email address hidden>
Subject: Re: [Question #91902]: hplip-3.9.10 downloaded & Installed, but won't see my system tray. Knowledge base had no help. How do I fix it?
Date: Sun, 16 Oct 2011 18:15:50 -0000

Question #91902 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/91902

goutamkk proposed the following answer:
Hi,

Thanks for the hp-check output. Installation appears to be everything fine. Also the print queue status is good.
 Can you elaborate the problem that you are facing with your printer ?
When you run "hp-toolbox" command in terminal , are you able to view the printer and its functionalities in the toolbox ?

Thanks,
Goutam

--
You received this question notification because you are a direct
subscriber of the question.

Hi Sean,

You are using LinuxMint 10 and the hplip version that is installed in here is 3.11.3a which is quite a old.
Can you please upgrade the hplip version to latest 3.11.10 by following the steps provided for LinuxMint OS at http://hplipopensource.com/hplip-web/install/manual/distros/linuxmint.html.

Let us know if the upgrading to the latest version of hplip has solved the problem.

Thanks,
Goutam Kodu