The printer prints one blank page for each page printed

please run "hp-check -t" and post the output

Thank you for supporting HPLIP,
Naga Samrat.

Dear Srs,

the output:

--------------------------

HP Linux Imaging and Printing System (ver. 3.9.8)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the
proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux georgia-pc 2.6.30.8-64.fc11.i686.PAE #1 SMP Fri Sep 25 04:56:58
EDT 2009 i686 athlon i386 GNU/Linux

Distribution:
fedora 11

Checking Python version...
OK, version 2.6.0 installed

Checking PyQt 4.x version...
OK, version 4.5.4 installed.

Checking for CUPS...
Status: programador em execução
Version: 1.4.1
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"

Checking for dependency: CUPS devel- Common Unix Printing System
development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the
libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
To install this dependency, execute this command:
su -c "yum -y -d 10 -e 1 install sane-backends-devel"

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.8 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.8

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/HP
ppdbase=/usr/share/cups/model
doc=/usr/share/doc/hplip-3.9.8
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=no
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.8.36
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
eula = 1
installed = 1

Current contents of '~/.hplip/hplip.conf' file:

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

   Device URI Model
   -----------------------------------------------
----------------------------
   hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1GY29 HP Color LaserJet
CP1215

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_Color_LaserJet_CP1215
------------------------
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1GY29
PPD: /etc/cups/ppd/HP_Color_LaserJet_CP1215.ppd
PPD Description: HP Color LaserJet cp1215, hpcups 3.9.8
Printer status: impressora HP_Color_LaserJet_CP1215 inactiva. activada
desde Qui 05 Nov 2009 06:32:14 WET ready to print
Required plug-in status: Installed
Communication status: Good

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x171d at 004:002:
     Device URI: hp:/usb/HP_Integrated_Module?serial=0

HP Device 0x4717 at 001:004:
     Device URI: hp:/usb/HP_Color_LaserJet_CP1215?serial=LJ1GY29
     Device node: /dev/bus/usb/001/004
     Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/004
# owner: lp
# group: lp
user::rw-
user:georgia:rw-
group::rw-
group:lp:rw-
mask::rw-
other::---

---------------
| USER GROUPS |
---------------

root bin daemon sys adm disk wheel

-----------
| SUMMARY |
-----------

Summary of needed commands to run to satisfy missing dependencies:
su -c "yum -y -d 10 -e 1 install cupsddk cupsddk-drivers cupsddk-devel"
su -c "yum -y -d 10 -e 1 install sane-backends-devel"

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

-----------------------------------------------------

and when I run, I got some errors :

hp-check -t > impressora.txt
note: To check for compile-time only dependencies, re-run hp-check with
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the
-r parameter (ie, hp-check -r).
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
HPLIP functionality may not function properly.
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
Please make sure that this dependency is installed before installing or
running HPLIP.
error: Could not access file: No such file or directory
error: Unsupported model: HP_Integrated_Module
error: 2 errors and/or warnings.

Thaks for your help

Geórgia

Em 30-10-2009 13:45, Naga Samrat escreveu:
> Your question #87454 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/87454
>
> Status: Open => Needs information
>
> Naga Samrat requested for more information:
> please run "hp-check -t" and post the output
>
> Thank you for supporting HPLIP,
> Naga Samrat.
>
>

HPLIP 3.9.10 is released. Can you please try with the latest build.

Thank you for supporting HPLIP,
Naga Samrat.