scanning : error during device I/O for colorlaserjet cm1312nfi

Did you run hp-setup to configure the printer? I'm not seeing any printer queues configured.

If not, to configure the printer run: sudo hp-setup

If you did run: hp-makeuri 192.168.0.101

and post the output.

I don't see any errors in your hp-check that would cause any problems for printing.

Thanks.

Aaron

Le mardi 02 juin 2009 à 15:48 +0000, Aaron Albright a écrit :
> Your question #72989 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/72989
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Did you run hp-setup to configure the printer? I'm not seeing any
> printer queues configured.
>
> If not, to configure the printer run: sudo hp-setup
>
> If you did run: hp-makeuri 192.168.0.101
>
> and post the output.
>
> I don't see any errors in your hp-check that would cause any problems
> for printing.
>
> Thanks.
>
> Aaron
>

Waouh, it's fast, it's brilliant... It's linux world !!

I did not remember if I used hp setup, as I am running my printer
without scan for a while. Therefore I followed your tips and I got now
in my HPLIP two printers (one is the printer, the other one the fax).

But unfortunately I still just can't scan (both with Xsane and HPLIP). I
just get the same message : "error during device I/O"

Below the result of hp-makeuri 192.168.0.101 :

HP Linux Imaging and Printing System (ver. 3.9.2)
Device URI Creation Utility ver. 5.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

CUPS URI: hp:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
SANE URI: hpaio:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
HP Fax URI: hpfax:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101

Done.

Thanks
Franck from France

Le mardi 02 juin 2009 à 15:48 +0000, Aaron Albright a écrit :
> Your question #72989 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/72989
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Did you run hp-setup to configure the printer? I'm not seeing any
> printer queues configured.
>
> If not, to configure the printer run: sudo hp-setup
>
> If you did run: hp-makeuri 192.168.0.101
>
> and post the output.
>
> I don't see any errors in your hp-check that would cause any problems
> for printing.
>
> Thanks.
>
> Aaron
>

Everything looks okay.

Run:

sudo tail -f /var/log/syslog

Then try and scan and post the output in the syslog.

Aaron

Is this what you are expecting ?

franck@EFG26:~$ sudo tail -f /var/log/syslog
[sudo] password for franck:
Jun 3 12:37:10 EFG26 syslogd 1.5.0#5ubuntu3: restart.
Jun 3 12:37:10 EFG26 anacron[2862]: Job `cron.daily' terminated
Jun 3 12:37:10 EFG26 anacron[2862]: Job `cron.monthly' started
Jun 3 12:37:10 EFG26 anacron[4328]: Updated timestamp for job `cron.monthly' to 2009-06-03
Jun 3 12:37:10 EFG26 anacron[2862]: Job `cron.monthly' terminated
Jun 3 12:37:10 EFG26 anacron[2862]: Normal exit (2 jobs run)
Jun 3 12:40:01 EFG26 /USR/SBIN/CRON[4342]: (root) CMD ([ -x /usr/sbin/update-motd ] && /usr/sbin/update-motd 2>/dev/null)
Jun 3 12:50:01 EFG26 /USR/SBIN/CRON[4573]: (root) CMD ([ -x /usr/sbin/update-motd ] && /usr/sbin/update-motd 2>/dev/null)

Scan is still unreachable... Oups !

I've tested the CM131 with a network connection with Ubuntu 9.04 and scanning is working correctly.

This printer requires the plugin to work correctly with scanning.

Did you run:

sudo hp-setup

to configure the printer? You have to configure the printer by running this.

Aaron

I just re-run sudo hp-setup :

setup

HP Linux Imaging and Printing System (ver. 3.9.2)
Printer/Fax Setup Utility ver. 8.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching... (bus=net, timeout=5, ttl=4, search=(None) desc=2)
-Checking for network connection...
Downloading configuration file from: http://hplip.sf.net/plugin.conf
http://www.linuxprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.9.2-plugin.run 1118924 7a846ce2c5f2ff6cf49c3988990c333a860b607c 1235090457.17 True
Checking for network connection...
Downloading plug-in from:
http://www.linuxprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.9.2-plugin.run
Verifying archive integrity... All good.
Uncompressing HPLIP 3.9.2 Plugin Self Extracting
Archive................................

HP Linux Imaging and Printing System (ver. 3.9.2)
Plugin Installer ver. 2.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.9.2)
Plugin Installer ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.9.2
Installed HPLIP version: 3.9.2
Number of files to install: 27

Starting plugin install...
Copying file 86-hpmud-hp_laserjet_1000.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_1000.rules...
Copying file 86-hpmud-hp_laserjet_1005_series.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_1005_series.rules...
Copying file 86-hpmud-hp_laserjet_1018.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_1018.rules...
Copying file 86-hpmud-hp_laserjet_1020.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_1020.rules...
Copying file 86-hpmud-hp_laserjet_p1005.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_p1005.rules...
Copying file 86-hpmud-hp_laserjet_p1006.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_p1006.rules...
Copying file 86-hpmud-hp_laserjet_p1007.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_p1007.rules...
Copying file 86-hpmud-hp_laserjet_p1008.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_p1008.rules...
Copying file 86-hpmud-hp_laserjet_p1505.rules
to /etc/udev/rules.d/86-hpmud-hp_laserjet_p1505.rules...
Copying file bb_marvell-x86_32.so
to /usr/share/hplip/scan/plugins/bb_marvell-x86_32.so
(link=/usr/share/hplip/scan/plugins/bb_marvell.so)...
Creating symlink /usr/share/hplip/scan/plugins/bb_marvell.so (link) to
file /usr/share/hplip/scan/plugins/bb_marvell-x86_32.so (target)...
Copying file bb_soap-x86_32.so
to /usr/share/hplip/scan/plugins/bb_soap-x86_32.so
(link=/usr/share/hplip/scan/plugins/bb_soap.so)...
Creating symlink /usr/share/hplip/scan/plugins/bb_soap.so (link) to
file /usr/share/hplip/scan/plugins/bb_soap-x86_32.so (target)...
Copying file bb_soapht-x86_32.so
to /usr/share/hplip/scan/plugins/bb_soapht-x86_32.so
(link=/usr/share/hplip/scan/plugins/bb_soapht.so)...
Creating symlink /usr/share/hplip/scan/plugins/bb_soapht.so (link) to
file /usr/share/hplip/scan/plugins/bb_soapht-x86_32.so (target)...
Copying file hp_laserjet_1000.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_1000.fw.gz...
Copying file hp_laserjet_1005_series.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_1005_series.fw.gz...
Copying file hp_laserjet_1018.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_1018.fw.gz...
Copying file hp_laserjet_1020.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_1020.fw.gz...
Copying file hp_laserjet_p1005.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_p1005.fw.gz...
Copying file hp_laserjet_p1006.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_p1006.fw.gz...
Copying file hp_laserjet_p1007.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_p1007.fw.gz...
Copying file hp_laserjet_p1008.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_p1008.fw.gz...
Copying file hp_laserjet_p1505.fw.gz
to /usr/share/hplip/data/firmware/hp_laserjet_p1505.fw.gz...
Copying file license.txt to /usr/share/hplip/data/plugins/license.txt...
Copying file lj-x86_32.so to /usr/share/hplip/prnt/plugins/lj-x86_32.so
(link=/usr/share/hplip/prnt/plugins/lj.so)...
Creating symlink /usr/share/hplip/prnt/plugins/lj.so (link) to
file /usr/share/hplip/prnt/plugins/lj-x86_32.so (target)...
Setting plugin installed flag to 1.

Done.
Plug-in install successful.
Found fax PPD: /usr/share/ppd/hpijs/HP/HP-Fax2-hplip.ppd.gz

I don't know if it does help you ? But this is still the same ... error
during device I/O !

:o\

Looks okay. Please run:

hp-check -t

and

lpstat -v

and post the output (again, I know..)

Thanks!

Aaron

Do not worry about me. I would rather consider I bother you...

Here is the asking information !

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball
has the proper dependencies installed to successfully
run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode
will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux EFG26 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC
2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: l’ordonnanceur tourne
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the
-r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System
development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version
4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for
Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be
changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
working_dir = /home/franck/Documents/01- Clients/TURCAN
printer =
printer_name = HP_Color_LaserJet_CM1312nfi_MFP_fax
device_uri = hp:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101

[commands]
fax = hp-sendfax -d %FAX_URI%
scan = /usr/bin/xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%

[installation]
version = 3.9.2.49
date_time = 06/03/09 19:54:20

[settings]
systray_visible = 0

[refresh]
rate = 30
enable = true
type = 2

[polling]
enable = false
device_list =
interval = 5

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101' is
a Hewlett-Packard HP_Color_LaserJet_CM1312nfi_MFP all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.
franck@EFG26:~$ lpstat -v
périphérique pour HP_Color_LaserJet_CM1312nfi_MFP :
hp:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
périphérique pour HP_Color_LaserJet_CM1312nfi_MFP_2 :
hp:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
périphérique pour HP_Color_LaserJet_CM1312nfi_MFP_fax :
hpfax:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
périphérique pour HP_Color_LaserJet_CM1312nfi_MFP_fax_2 :
hpfax:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101
périphérique pour Laserjet :
hp:/net/HP_Color_LaserJet_CM1312nfi_MFP?ip=192.168.0.101

Hope that will be helpfull... I just feel lost

Okay, there is a problem with hp-check where it's not detecting some printer queues under some conditions. We're looking at correcting this in a future release.

For now lets run:

sudo hp-plugin

to make sure that the plugin is installed.

Then try and scan again.

Aaron

If you don't mind, I have a fix for hp-check that I'd like you to try. If you are willing send me an email at ke7ezt(at)gmail(dot)com and I'll send you the file and how to run it.

Thanks!

Aaron

I have the same trouble with my hp laserjet m2727nf; everything goes ok except the scanner...when I try to open xsane I getb"error during device I/O".

I solve my problem resolving this dependecies:
python-software-properties
python-smbc
python-sip4
libpython2.6
python 2.6.2
python2.6-dev
python2.6-minimal
python-apport
python-apt
python-brlapi
python-cairo
python-central
python-cups
python-cupshelpers
python-fstab
python-gconf
python-rdflib
python-pyatspi
python-problem-report
python-pkg-resources
puthon-notify
python-newt
python-minimal
python-libxml2
python-imaging
python-gtksourceview2
python-gtkhtml2
python-gtk2
python-support
python-gst0.10
python-tk
python-gobject
python-gdata
python-gdbm
python-glade2
python-gmenu
python-gnome2
python-gnome2-desktop
python-gnomecanvas-dbg
python-gmpinterface
python-orbit
python-uno
pytno-usb
python-virtkey
python-vte
python-xapian
python-xdg
python-xkit

And reistalling hplip (last version)

everything is ok now!!!

Excuse me but what do you mean as resolving these dependencies ? I do not understand what you actually did, and I am eager to test it !

Franck

Go to synaptic and download all the packages that I've mentioned before, for example "python-software-properties", then "python-smbc" and so on ... When you've done, install the last version of hplip from the hplip website http://hplipopensource.com/hplip-web/index.html (it would be 3.9.4b. version)

Hey Dude !

I just checked throughout Synaptic the set up of Python devices, that I
actually already got...

So I did try installing HPLIP 3,9,4b, but I got a message from gedit
which declare that it cannot open
file /home/franck/Bureau/hplip-3.9.4b.run.

Please help, my linux skill is not accurate enough...

French Franck

Ubuntu 9.04 comes with HPLIP 3.9.2. So installing the dependencies will not correct a scanning problem. Also all of the packages you installed are python-*. Which also would have no effect on scanning.

More than likely re-installing HPLIP fixed a possible issue.

Please try installing the latest version of HPLIP, 3.9.4b, from our website: http://hplipopensource.com

The automatic installer fully supports Ubuntu 9.04 and HPLIP should be easily installed.

Aaron

Hey Aaron,

As mentionned in my previous post, I just cannot
launch hplip-3.9.4b.run. I get a gedit message
mentionning a problem with binary coding...

Oups, what's up then ?

French Franck

Aaron you're right; but with hplip 3.9.2 installed from synaptic my scanner didn't work... and when I tried to install the newest version from the official website it crashed always during installation and I don't know why. In the Italian ubuntu's forum one gay suggest me to install all the python dependecies (the hplip "language" I suppose). After that the installation of hplip works percfectly. This is my experience and this is the way that I solve my problem http://forum.ubuntu-it.org/index.php/topic,290698.0/all.html

off course, after that my scanner works perfectly...

Hi Aaron,

I just come back to you as I still did not fix my problem concerning the
scan.

I today retry to install the latest version of hplip but there is still
a problem of character coding that I do not understand at all.

Sorry to bother you once more, but if you should have any trick, I am
still interested...

French Franck

Is it possible to try installing the lastest version of HPLIP (3.9.6b)?

Thanks.

Aaron

Hi Aaron,

I just try to install the latest version of HPLIP, but I still get the
same message from gedit concerning a problem of caracters encoding.
Therefore, it stops the installation of HPLIP 3,9,6b.

And I don't know how to manage it directly from a console...

Ciao
French Franck

Okay. Lets try looking at the syslog again and see if it will give us any better output so we can narrow down the problem.

sudo tail -f /var/log/syslog

then try and scan using xsane, then post the output in the syslog.

Also, what is the exact error you are getting when you try and install HPLIP 3.9.6b?

Thanks.

Aaron

As requested :

franck@EFG26:~$ sudo tail -f /var/log/syslog
[sudo] password for franck:
Jul 8 12:23:46 EFG26 ntpdate[3197]: step time server 91.189.94.4 offset
-1.087482 sec
Jul 8 12:23:47 EFG26 pulseaudio[3327]: alsa-util.c: Device front:0
doesn't support 44100 Hz, changed to 48000 Hz.
Jul 8 12:23:52 EFG26 gnome-session[3129]: WARNING: Could not parse
desktop file /etc/xdg/autostart/update-notifier-kde.desktop: Le fichier
de clés n'a pas de clé « Type »
Jul 8 12:23:52 EFG26 gnome-session[3129]: WARNING: could not
read /etc/xdg/autostart/update-notifier-kde.desktop
Jul 8 12:23:57 EFG26 pulseaudio[3327]: module-x11-xsmp.c: X11 session
manager not running.
Jul 8 12:23:57 EFG26 pulseaudio[3327]: module.c: Failed to load module
"module-x11-xsmp" (argument: ""): initialization failed.
Jul 8 12:28:30 EFG26 anacron[2874]: Job `cron.daily' started
Jul 8 12:28:30 EFG26 anacron[3505]: Updated timestamp for job
`cron.daily' to 2009-07-08
Jul 8 12:30:01 EFG26 /USR/SBIN/CRON[3539]: (root) CMD
([ -x /usr/sbin/update-motd ] && /usr/sbin/update-motd 2>/dev/null)
Jul 8 12:38:31 EFG26 xsane: scan/sane/soapht.c 67: unable to load
restricted library: libhpmud.so: Ne peut ouvrir le fichier d'objet
partagé: Aucun fichier ou dossier de ce type
Jul 8 12:39:19 EFG26 xsane: scan/sane/soapht.c 67: unable to load
restricted library: libhpmud.so: Ne peut ouvrir le fichier d'objet
partagé: Aucun fichier ou dossier de ce type

Concerning the set up of HPLIP 3,9,6b, the message I get from gedit is :
Impossible to open the file /home/franck/bureau/hplip-3,9,6b.run.
gedit is not able to detect the encoding caracters. Check out you don't
attempt to open binary file. Select a different encoding down the menu
and try again...

Then the menu allow me to choose between the following choices :
 - UTF-8
 - UTF-32
 - ISO-8859-15

I warn you it is a translation from french. I just hope it will help !

French Franck

Okay this makes more sense. The error means that the plugin isn't installed.

You don't edit the hplip-3.9.6b.run file in gedit, you run the file.

For more specific information on how to use the .run file please see:

http://hplipopensource.com/hplip-web/install/install/index.html

More than likely this will be resolved by, installing HPLIP 3.9.6b, then runnning hp-setup to configure the printer and be sure to install the plugin. (you'll be prompted)

Hope this helps.

Aaron

Hei Aaron,

Visibly I got a lot to learn about linux... Thanks to your help I just
managed to install properly the HPLIP, then my printer, and then, at
least, i made my first scan this morning... Yeepee.

Thanks for your help and your patience...

French scanning Franck

Thanks for the update and for your support of the HPLIP project--we appreciate it.

Aaron