unable to find appropriate su/sudo to run hp plugin

Asked by Boris Belchoff

I just installed ubuntu 9.04 clean install. My hp p1005 will not print anything. It is reconized in open office, when trying to print it says print complete, but nothing prints nor does the printer do anything, or even make a sound. I tried to download and install the plugin from hplip program. I get a message saying unable to find an appropriate su/sudo to run install. I tried to install real player and get the same message. it appears something did not install during the install of 9.04
I downloaded the latest printer drivers from hplip. However they will not install through terminal saying it can not find a progran to install them

Any help will be appreciated.

P.S
at this point I could format the drive and reinstall the program if you think that may work.

Boris Belchoff
<email address hidden>

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Aaron Albright
Solved:
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

Please run hp-check -t and post the output.

Thanks.

Aaron

Revision history for this message
Boris Belchoff (belchoff) said :
#2

Aaron I tried hp-check-t. It came back command not found. I tried it 3 different ways, when I put sudo in front of it it asked for my pass word I entered it then it said command not found. I am fairley new at this but I am learning. I did a lot of the command stuf with Dos but that has been a long time ago, It appears some files are missing or corrupt. It will not let me do anything through Terminal. I attached a copy of what happened. Also I attached the message from when i tried to install the plug in.

Thanks for your help
Boris

--- On Tue, 5/19/09, Aaron Albright <email address hidden> wrote:

From: Aaron Albright <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Tuesday, May 19, 2009, 12:32 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Open => Needs information

Aaron Albright requested for more information:
Please run hp-check -t and post the output.

Thanks.

Aaron

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#3

If you run:

sudo apt-get update

what happens?

Post the output.

Thanks.

Aaron

Revision history for this message
Boris Belchoff (belchoff) said :
#4

Aaror it did accept that command, I have posted the results as an attachment
Boris

--- On Tue, 5/19/09, Aaron Albright <email address hidden> wrote:

From: Aaron Albright <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Tuesday, May 19, 2009, 5:30 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Open => Needs information

Aaron Albright requested for more information:
If you run:

sudo apt-get update

what happens?

Post the output.

Thanks.

Aaron

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/hplip/+question/71666

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#5

Boris,

Sorry Launchpad.net answers does not accept attachments. Please post the output directly.

Thanks!

Aaron

Revision history for this message
Launchpad Janitor (janitor) said :
#6

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

Revision history for this message
Boris Belchoff (belchoff) said :
#7

 I believe something is wrong with version 9.04. It has hplip 3.9.2 installed which will not work my Hp P1005 laser printer, no message it just says print job is complete, But the printer does not print or make any sound. I have tried installing version hplip 3.9.4b. It appears it is installed and goes through the complete install and says it is installed completely, however it does not install. version 3.9.2 is still on the computer. I have installed the plug in and it says it is installed, but still doesn't work. I low level format-ed the hard drive and reinstalled everything, With the same results. This printer was working on ubuntu 8,10, but hasn't worked since I installed version 9,04. It looks like I am going to have to give up. I have checked all the forums and tried the suggestions, however nothing works.
Boris

--- On Fri, 6/5/09, Launchpad Janitor <email address hidden> wrote:

From: Launchpad Janitor <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Friday, June 5, 2009, 1:58 AM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Needs information => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Needs information'
state without activity for the last 15 days.

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entering more information about your problem:
https://answers.launchpad.net/hplip/+question/71666

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#8

Try running:

sudo apt-get remove hplip

then:

sudo rm -rf /usr/share/hplip

then:

sudo apt-get remove foo2zjs

Then install the latest HPLIP.

Hope this helps.

Aaron

Revision history for this message
Boris Belchoff (belchoff) said :
#9

i followed all instructions uninstall and reinstall. it still will not work printer acts as if nothing was sent to it. under the diag. prog. it said printer driver Foo2xqx was not installed.
also the hplip toolbox will not open now, uninstalled it and reinstalled but it still will not open.

Boris

--- On Tue, 6/16/09, Aaron Albright <email address hidden> wrote:

From: Aaron Albright <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Tuesday, June 16, 2009, 12:28 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Open => Answered

Aaron Albright proposed the following answer:
Try running:

sudo apt-get remove hplip

then:

sudo rm -rf /usr/share/hplip

then:

sudo apt-get remove foo2zjs

Then install the latest HPLIP.

Hope this helps.

Aaron

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/71666/+confirm?answer_id=7

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/71666

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Revision history for this message
Boris Belchoff (belchoff) said :
#10

Cancel this Question, This just will not work on version 9.4 I am going to uninstall ubuntu, I can not go through with this every time a update comes up.
Boris

--- On Sat, 6/27/09, Boris Belchoff <email address hidden> wrote:

From: Boris Belchoff <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Saturday, June 27, 2009, 9:45 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Answered => Open

You are still having a problem:

i followed all instructions uninstall and reinstall. it still will not work printer acts as if nothing was sent to it. under the diag. prog. it said printer driver Foo2xqx was not installed.
also the hplip toolbox will not open now, uninstalled it and reinstalled but it still will not open.

Boris

--- On Tue, 6/16/09, Aaron Albright
<email address hidden> wrote:

From: Aaron Albright <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Tuesday, June 16, 2009, 12:28 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

    Status: Open => Answered

Aaron Albright proposed the following answer:
Try running:

sudo apt-get remove hplip

then:

sudo rm -rf /usr/share/hplip

then:

sudo apt-get remove foo2zjs

Then install the latest HPLIP.

Hope this helps.

Aaron

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/hplip/+question/71666/+confirm?answer_id=7

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/hplip/+question/71666

You received this question notification because you are a direct
subscriber of the question.

You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#11

Thanks for the update. Setting to answered.

Aaron

Revision history for this message
Martin Gamache (martin-gamache) said :
#12

Answered? Boris has uninstalled Ubuntu, that doesn't seems like his problem was solved....

Revision history for this message
Boris Belchoff (belchoff) said :
#13

This reply is directed at Martin Gamache.

I did install ubuntu 9.04. I have a dedicated hard drive just for that program. Later on I decided to down load the 64 bit version. I wasn't sure it would work. I have an Intel motherboard and CPU but it did. When i installed the program it told me I had to install a plug in. which I had tried on the 32 bit system many times. It did not work either. I them installed the hp tool kit and installed the plug in with it and it worked. I had reinstalled the 32 bit version along with attempted plug in twice which failed. I tried many other things, to many to list here. It appears what i have been saying along is correct. something is wrong with the program or the hp plug in install  on the 32 bit version.

Thank you for your intress.

Boris Belchoff

--- On Wed, 7/22/09, Martin Gamache <email address hidden> wrote:

From: Martin Gamache <email address hidden>
Subject: Re: [Question #71666]: unable to find appropriate su/sudo to run hp plugin
To: <email address hidden>
Date: Wednesday, July 22, 2009, 11:41 PM

Your question #71666 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/71666

Martin Gamache requested for more information:
Answered?  Boris has uninstalled Ubuntu, that doesn't seems like his
problem was solved....

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this email or enter your reply at the following page:
https://answers.launchpad.net/hplip/+question/71666

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Revision history for this message
Best Aaron Albright (albrigha-deactivatedaccount) said :
#14

Boris,

Thanks for the update and for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message
Boris Belchoff (belchoff) said :
#15

Thanks Aaron Albright, that solved my question.