HPLIP

hp 1020 drivers fail to load in Ubuntu 9.04

Asked by sschuller

I had Ubuntu 8.04, the HP 1020 worked. I did a clean install of 9.04. At first detection of the printer the system loads the foo2 driver and it will not print. I have installed 3.9.2 and 3.9.4b drivers (several times, including a complete new clean install of the system). Same results every time: if the printer is turned off during computer boot-up, then turned on later, the firmware will load to the printer and the printer will work. If I reboot and the printer remains on during the boot-up, it cycles as if loading the firmware (different pattern of cycling, however) and the printer will not work. The issue appears to be a USB problem. In the first instance - computer off during boot, on later, a "direct" hp usb port appears. If the printer is on during boot, no such port appears and the printing seems to hang because the file cannot be sent to the printer. I get messages such as device not found and device not connected.

hp-check[4104]: info: :
Initializing. Please wait...
Ubuntu

9.04

scheduler is running

1.3.9

Linux paula-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

hp-check[4104]: info: :
hp-check[4104]: info: :---------------
hp-check[4104]: info: :| SYSTEM INFO |
hp-check[4104]: info: :---------------
hp-check[4104]: info: :
hp-check[4104]: info: :[01mBasic system information:[0m
hp-check[4104]: info: :Linux paula-desktop 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

hp-check[4104]: info: :
hp-check[4104]: info: :[01mDistribution:[0m
hp-check[4104]: info: :ubuntu 9.04
hp-check[4104]: info: :[01m
HPOJ running?[0m
hp-check[4104]: info: :No, HPOJ is not running (OK).
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking Python version...[0m
hp-check[4104]: info: :OK, version 2.6.2 installed
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking PyQt 4.x version...[0m
hp-check[4104]: info: :OK, version 4.4.4 installed.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for CUPS...[0m
hp-check[4104]: info: :Status: scheduler is running
hp-check[4104]: info: :Version: 1.3.9
hp-check[4104]: info: :error_log is set to level: warn
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dbus/python-dbus...[0m
hp-check[4104]: info: :dbus daemon is running.
hp-check[4104]: info: :python-dbus version: 0.83.0
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :------------------------------------
hp-check[4104]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[4104]: info: :------------------------------------
hp-check[4104]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: CUPS - Common Unix Printing System...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: CUPS DDK - CUPS driver development kit...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: CUPS devel- Common Unix Printing System development files...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: CUPS image - CUPS image development files...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: DBus - Message bus system...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: gcc - GNU Project C and C++ Compiler...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libcrypto - OpenSSL cryptographic library...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libjpeg - JPEG library...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libnetsnmp-devel - SNMP networking library development files...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libpthread - POSIX threads library...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libtool - Library building support services...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: libusb - USB library...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: make - GNU make utility to maintain groups of programs...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: PolicyKit - Administrative policy framework...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: ppdev - Parallel port support kernel module....[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: PyQt 4 DBus - DBus Support for PyQt4...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python ctypes - A foreign function library for Python...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python DBus - Python bindings for DBus...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python devel - Python development files...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python XML libraries...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python 2.3 or greater - Required for fax functionality...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Python 2.2 or greater - Python programming language...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: Reportlab - PDF library for Python...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: SANE - Scanning library...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: SANE - Scanning library development files...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: scanimage - Shell scanning program...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for dependency: xsane - Graphical scanner frontend for SANE...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :----------------------
hp-check[4104]: info: :| HPLIP INSTALLATION |
hp-check[4104]: info: :----------------------
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[4104]: info: :HPLIP 3.9.4b currently installed in '/usr/share/hplip'.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[4104]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.4b

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.4b
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
cups-ppd-install=no
cups-drv-install=no
internal-tag=3.9.4b.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes

hp-check[4104]: info: :
hp-check[4104]: info: :[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
hp-check[4104]: info: :[plugin]
eula = 1
installed = 1

hp-check[4104]: info: :
hp-check[4104]: info: :[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
hp-check[4104]: info: :[last_used]
printer_name =
working_dir = .
device_uri = "hp:/usb/HP_LaserJet_1020?serial=FN2V255"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.9.4b.10
date_time = 05/09/09 07:27:52

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

hp-check[4104]: info: :
hp-check[4104]: info: :--------------------------
hp-check[4104]: info: :| DISCOVERED USB DEVICES |
hp-check[4104]: info: :--------------------------
hp-check[4104]: info: :
hp-check[4104]: info: :No devices found.
hp-check[4104]: info: :
hp-check[4104]: info: :---------------------------------
hp-check[4104]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[4104]: info: :---------------------------------
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :[01mHP1020[0m
hp-check[4104]: info: :[01m------[0m
hp-check[4104]: info: :Type: Printer
hp-check[4104]: info: :Device URI: hp:/usb/HP_LaserJet_1020?serial=FN2V255
hp-check[4104]: info: :PPD: /etc/cups/ppd/HP1020.ppd
hp-check[4104]: info: :PPD Description: HP LaserJet 1020 hpijs, 3.9.2
hp-check[4104]: info: :Printer status: printer HP1020 is idle. enabled since Sat 09 May 2009 07:14:39 AM CDT

hp-check[4104]: info: :Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1020?serial=FN2V255
error: Device not found
error: Communication status: Failed
hp-check[4104]: info: :
hp-check[4104]: info: :[01mHP_LaserJet_1020[0m
hp-check[4104]: info: :[01m----------------[0m
hp-check[4104]: info: :Type: Printer
hp-check[4104]: info: :Device URI: hp:/usb/HP_LaserJet_1020?serial=FN2V255
hp-check[4104]: info: :PPD: /etc/cups/ppd/HP_LaserJet_1020.ppd
hp-check[4104]: info: :PPD Description: HP LaserJet 1020 hpijs, 3.9.4b
hp-check[4104]: info: :Printer status: printer HP_LaserJet_1020 is idle. enabled since Sat 09 May 2009 07:16:42 AM CDT

hp-check[4104]: info: :Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1020?serial=FN2V255
error: Device not found
error: Communication status: Failed
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :----------------------
hp-check[4104]: info: :| SANE CONFIGURATION |
hp-check[4104]: info: :----------------------
hp-check[4104]: info: :
hp-check[4104]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
hp-check[4104]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking output of 'scanimage -L'...[0m
hp-check[4104]: info: :device `plustek:libusb:006:002' is a Canon CanoScan N670U/N676U/LiDE20 flatbed scanner

hp-check[4104]: info: :
hp-check[4104]: info: :---------------------
hp-check[4104]: info: :| PYTHON EXTENSIONS |
hp-check[4104]: info: :---------------------
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
hp-check[4104]: info: :OK, found.
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :
hp-check[4104]: info: :-----------------
hp-check[4104]: info: :| USB I/O SETUP |
hp-check[4104]: info: :-----------------
hp-check[4104]: info: :
hp-check[4104]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[4104]: info: :
HP Device 0x2b17 at 001:005:
warning: Device URI: (Makeuri FAILED)
hp-check[4104]: info: : Device node: /dev/bus/usb/001/005
hp-check[4104]: info: : Mode: 0660
hp-check[4104]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/001/005

# owner: lp

# group: lp

user::rw-

user:paula:rw-

group::rw-

mask::rw-

other::---

hp-check[4104]: info: :
hp-check[4104]: info: :---------------
hp-check[4104]: info: :| USER GROUPS |
hp-check[4104]: info: :---------------
hp-check[4104]: info: :
hp-check[4104]: info: :paula adm dialout cdrom plugdev lpadmin admin sambashare

hp-check[4104]: info: :
hp-check[4104]: info: :-----------
hp-check[4104]: info: :| SUMMARY |
hp-check[4104]: info: :-----------
hp-check[4104]: info: :
error: 2 errors and/or warnings.
hp-check[4104]: info: :
hp-check[4104]: info: :Please refer to the installation instructions at:
hp-check[4104]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[4104]: info: :
hp-check[4104]: info: :Done.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
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Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please run (as user)

/usr/lib/cups/backend/hp

and (as root)

/usr/lib/cups/backend/usb

and post the output.

Also try disconnecting, power cycling the printer and make sure it is not in an error state.

Thanks.

Aaron

Revision history for this message
sschuller (xsjsx-deactivatedaccount) said : 		#2

Aaron,

Third question first: yes, if I disconnect the printer USB cable and power cycle the printer then re-plug the USB, it will load the firmware and work correctly... until the next reboot. Then it will not. Or if I power-cycle and turn the printer off before I reboot the computer and only switch it back on after the computer has booted, it will load the firmware and work properly.

/usr/lib/cups/backend/hp run as user:
direct hp "Unknown" "HP Printer (HPLIP)"

as root:
paula@paula-desktop:~$ sudo /usr/lib/cups/backend/usb
paula@paula-desktop:~$

The above two, of course, were run when the printer was not working. When it is working:

paula@paula-desktop:~$ /usr/lib/cups/backend/hp
direct hp:/usb/HP_LaserJet_1020?serial=FN2V255 "HP LaserJet 1020" "HP LaserJet 1020 USB FN2V255 HPLIP" "MFG:HP;MDL:HP LaserJet 1020;CLS:PRINTER;DES:HP LaserJet 1020;SN:FN2V255;"
paula@paula-desktop:~$

paula@paula-desktop:~$ sudo /usr/lib/cups/backend/usb
paula@paula-desktop:~$

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Please run

sudo tail -f /var/log/syslog

and then go through the working and not working steps you did above and post the syslog for both cases.

Thanks!

Aaron

Revision history for this message
sschuller (xsjsx-deactivatedaccount) said : 		#4

This is the result when the printer is working (printer off at boot, then turned on):

paula@paula-desktop:~$ sudo tail -f /var/log/syslog
[sudo] password for paula:
May 19 19:07:07 paula-desktop hal_lpadmin: Found configured printer: LaserJet_1020; URI: hp:/usb/HP_LaserJet_1020?serial=FN2V255
May 19 19:07:07 paula-desktop hal_lpadmin: Not adding printer: LaserJet_1020 already exists
May 19 19:07:07 paula-desktop kernel: [ 166.967085] ppdev0: registered pardevice
May 19 19:07:07 paula-desktop hp: io/hpmud/pp.c 627: unable to read device-id ret=-1
May 19 19:07:07 paula-desktop kernel: [ 167.012637] ppdev0: unregistered pardevice
May 19 19:07:08 paula-desktop hal_lpadmin: No print queue setup needed for printer with UDI /org/freedesktop/Hal/devices/usb_device_3f0_2b17_FN2V255_if0, as queues are already in place.
May 19 19:07:09 paula-desktop kernel: [ 168.927224] usblp0: removed
May 19 19:07:44 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 350: read new pjl status: 10023
May 19 19:07:52 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 352: read pjl job_end: 1
May 19 19:07:52 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 350: read new pjl status: 10001
May 19 19:09:02 paula-desktop ntpd[3439]: synchronized to 91.189.94.4, stratum 2
May 19 19:09:02 paula-desktop ntpd[3439]: kernel time sync status change 0001

This is the result when the printer is not working (printer 'on' during boot):

paula@paula-desktop:~$ sudo tail -f /var/log/syslog

[sudo] password for paula:

May 19 19:13:08 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 136: unable get_string_descriptor -110: Connection timed out

May 19 19:13:08 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 603: invalid product id string ret=-110

May 19 19:13:08 paula-desktop kernel: [ 60.508161] usb 1-4: usbfs: USBDEVFS_CONTROL failed cmd hp rqt 128 rq 6 len 255 ret -110

May 19 19:13:08 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 1104: unable to open hp:/usb/HP_LaserJet_1020?serial=FN2V255

May 19 19:13:08 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 710: INFO: open device failed stat=12; will retry in 30 seconds...

May 19 19:13:43 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 136: unable get_string_descriptor -110: Connection timed out

May 19 19:13:43 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 603: invalid product id string ret=-110

May 19 19:13:43 paula-desktop kernel: [ 95.732068] usb 1-4: usbfs: USBDEVFS_CONTROL failed cmd hp rqt 128 rq 6 len 255 ret -110

May 19 19:13:43 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 1104: unable to open hp:/usb/HP_LaserJet_1020?serial=FN2V255

May 19 19:13:43 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 710: INFO: open device failed stat=12; will retry in 30 seconds...

May 19 19:14:18 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 136: unable get_string_descriptor -110: Connection timed out

May 19 19:14:18 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 603: invalid product id string ret=-110

May 19 19:14:18 paula-desktop kernel: [ 130.956096] usb 1-4: usbfs: USBDEVFS_CONTROL failed cmd hp rqt 128 rq 6 len 255 ret -110

May 19 19:14:18 paula-desktop HP_LaserJet_1020?serial=FN2V255: io/hpmud/musb.c 1104: unable to open hp:/usb/HP_LaserJet_1020?serial=FN2V255

May 19 19:14:18 paula-desktop HP_LaserJet_1020?serial=FN2V255: prnt/backend/hp.c 710: INFO: open device failed stat=12; will retry in 30 seconds...

(the above keeps repeating every 30 seconds until I end terminal).

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

Did you run hp-setup to configure the printer?

I can confirm that the Ubuntu 9.04 printer automatic setup is not working. However if you run hp-setup to configure the printer it does work correctly.

Hope this helps.

Aaron

Revision history for this message
sschuller (xsjsx-deactivatedaccount) said : 		#6

Yes, I have run hp-setup. (That also led to downloading the 3.9.4b
firmware).
I've tried removing the HP files completely and reloading them - both from
synaptic and from HP. I've tried 3.9.2 and 3.9.4b firmware... tried to use
the foo2 stuff (didn't work at all). I also completely reloaded Jaunty and
repeated all the above.
The same condition persists: it loads the correct drivers IF they are loaded
once the computer is booted, but the drivers will not be loaded correctly at
boot. The cycling of the printer during formware loading is different in
those two instances. If loaded after booting, the firmware load has a slight
pause in the middle of the printer cycling and the printer then works. The
printer cycle at boot is a single cycle and sounds like it is abruptly
terminated.

On Thu, May 21, 2009 at 11:28 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #70543 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/70543
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> Did you run hp-setup to configure the printer?
>
> I can confirm that the Ubuntu 9.04 printer automatic setup is not
> working. However if you run hp-setup to configure the printer it does
> work correctly.
>
> Hope this helps.
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/70543/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/70543
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#7

Okay to be clear, the firmware loads if you disconnect and reconnect the printer. The firmware does not load when you first boot up the machine.

I'll do some more testing with this and see what I get.

Aaron

Revision history for this message
sschuller (xsjsx-deactivatedaccount) said : 		#8

OK... what I mean, of course, is the time when the orange light comes on and
the machine cycles the moving parts.

On Thu, May 21, 2009 at 11:53 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #70543 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/70543
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Okay to be clear, the firmware loads if you disconnect and reconnect the
> printer. The firmware does not load when you first boot up the machine.
>
> I'll do some more testing with this and see what I get.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/70543
>
> You received this question notification because you are a direct
> subscriber of the question.
>

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Cesar Patroni (cpatroni) said : 		#9

Hi

I have this problem in a very old computer. With XP, the printer works fine. With ubuntu 9.04 only print until turn off the printer and reboot de pc, in that moment, the printer dont work more.

I have a hp 2133 netbook, when the priner (hp laser jet 1018) is plug in to this netbook, said: I need the software and begin the instalation and the printer works all time.

For that i suposed that is a problem with the usb port.

Please some help is welcome.

Can you help with this problem?

Provide an answer of your own, or ask sschuller for more information if necessary.

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