cant install hpDJ3750: Terminal: ’tmp/mozilla_hzogg0/-hplip3.21.12.run’ given, exiting no ‘:’ in the uri
I try to install a new HP deskjet3750, it works with windows op. system. I want to have it with linux ubuntu, version 21.04:
I am prompted to have to install HPLIP.
Hplip is already installed according to terminal:.
I try to install (again?) for the hp deskjet 3750: Now appears:
Invalid url:’tmp/
The printer (HP deskjet 3700 series) appears in the print menu when trying to print , but the jobs remain "pending-" and are not printed.
I do not understand much for LINUX (I just use it) and near nothing with TERMINAL
Thanks for Help Hans Zogg, District Zürich Switzerland
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
|
Revision history for this message
|
#1 |
> I am prompted to have to install HPLIP.
Why HPLIP is not needed on 21.04.
Say whether you are using a USB or network connection.
|
Revision history for this message
|
#2 |
Thanks a lot for the quick answer.
The printer is connected with an *usb cable* to the LINUX-computer.
I tried to get also a WLAN connection with the printer, but I believe I
was not able to get it. (WLAN connection is not impotant for me at the
moment.
On 20.01.22 21:50, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
>> I am prompted to have to install HPLIP.
> Why HPLIP is not needed on 21.04.
>
> Say whether you are using a USB or network connection.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#3 |
Please unplug the printer and plug it back into USB and give
systemctl status ipp-usb
and
driverless
|
Revision history for this message
|
#4 |
Dear brian,
thanks for the answer-mail.
I have 2 Linux computers. For both:
I opened TERMINAL, $ appeared at the beginning of the line, and I typed
as you wrote,
systemctl status ipp-usb (enter)
(in Computer 1 old) reply: ipp-usb sevice - Daemon for IPP over USB printer support
... some lines end
restarting Terminal, typing
driverless
does not help.
Or (Computer 2 refurb):
systemctl status ipp-usb (enter)
reply: unit ipp-usb.service could not be found
next line: $ typed driverless
does not help either
In both computers:
As before, the 3700_series printer are correctly displayed in settings -
printers, ready, jobs pending, but not printed.
Hans
On 21.01.22 00:41, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> Please unplug the printer and plug it back into USB and give
>
> systemctl status ipp-usb
>
> and
>
> driverless
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#5 |
Hello Hans,
Are both computers running Ubuntu 21.04?
Please give what you get for
lpinfo -v
|
Revision history for this message
|
#6 |
Dear brian,
thanks for the mail.
the two computer do not have the same version: 16.?? and 21.04
the -v command in the Terminnal leads not to exactly, but very similar
reults (see the 2 att.). Unfortunately, I am not able to interprete it.
Hans
On 21.01.22 18:45, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> Hello Hans,
>
> Are both computers running Ubuntu 21.04?
>
> Please give what you get for
>
> lpinfo -v
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#7 |
I will deal with the computer having Ubuntu 21.04 only. I that
Computer 1 old?
> the -v command in the Terminnal leads not to exactly, but very similar
> reults (see the 2 att.). Unfortunately, I am not able to interprete it.
I cannot interpret it either because you have not posted the output
here. Please do so.
|
Revision history for this message
|
#8 |
Dear brian10 refurbished
I bought this computer 1 refurbished in 2018, equipped with with
windows 10. I replaced windows 10 in May 2021 with linux.
I do not know which output you need, I made a screenshot from the lines
of the output on "-v".
Hans
On 22.01.22 00:30, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> I will deal with the computer having Ubuntu 21.04 only. I that
> Computer 1 old?
>
>> the -v command in the Terminnal leads not to exactly, but very similar
>> reults (see the 2 att.). Unfortunately, I am not able to interprete it.
> I cannot interpret it either because you have not posted the output
> here. Please do so.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#9 |
Give
dpkg -l ipp-usb
for Computer 2 refurb.
|
Revision history for this message
|
#10 |
here the ///ipp-usb / and /dpkg -l/ as you requested (screenprint, I am
not able to copy otherwise). See att.
Hans
On 22.01.22 11:41, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> Give
>
> dpkg -l ipp-usb
>
> for Computer 2 refurb.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#11 |
I don't see any screenshot at https:/
Copy and paste is the usual way of supplying requested info.
|
Revision history for this message
|
#12 |
Dear Brian,
I sent my answer as before as att. to my mail. it seems it did not
arrive to you.
Here again with 1 attach: One Terminal screenshot with ipp -usb and dpkg -l
Hans
On 22.01.22 21:50, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> brian_p posted a new comment:
> I don't see any screenshot at
> https:/
>
> Copy and paste is the usual way of supplying requested info.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#13 |
Attachments do not work! You have to copy/paste the result as plain text into the message.
Please look at your question document at https:/
|
Revision history for this message
|
#14 |
Thanks for the message.
But copy/paste does not work from my Teriminal Window. And I am not
familiar with Terminal.
On 23.01.22 13:20, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Manfred Hampl posted a new comment:
> Attachments do not work! You have to copy/paste the result as plain text
> into the message.
>
> Please look at your question document at
> https:/
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#15 |
Press and hold the left mouse button in the terminal window and move it over the text which you want to copy, such that the text is shown in reverse colour, and release the mouse button. Then press the right mouse button and you get a pop-up where you can select "copy".
Then move on to https:/
|
Revision history for this message
|
#16 |
*/Here for computer 1, esprimo-P410: /*/(I got it about 3years ago
refurbished with windows10, replaced windws 10 with Linux/
/ Very newresult, after obtaining your mail: The hp 3750 printer
///connected /at this computer started for me unexpectedly printing the
hanging job out correctly and *seams now to work.*/
/For *computer 2 esprimo om621 *(having a windows 7 and a Linux part)
this did not happen, the hp 3750 printer is still not working there. I
immediately send by mail the lpp -usb, dpkg -l, and lpinfo -v/ from
this computer for comparison.
Thank you for your help
Hans
//*//*
-------
/the working installation:/
hzubuntu@
Command 'ipp' not found, did you mean:
command 'ip' from deb iproute2 (5.10.0-4ubuntu1)
command 'ipe' from deb ipe (7.2.23+dfsg1-2)
command 'tpp' from deb tpp (1.3.1-8)
command 'ipip' from deb ipip (1.1.10)
command 'iep' from deb emboss (6.6.0+
command 'gpp' from deb gpp (2.27-1)
command 'pp' from deb libpar-packer-perl (1.052-1build1)
command 'ipa' from deb freeipa-client (4.8.6-1ubuntu5)
command 'pip' from deb python3-pip (20.3.4-2)
command 'sipp' from deb sip-tester (1:3.6.1-1)
command 'mpp' from deb makepp (2.0.98.5-2.1)
command 'ips' from deb ips (4.0-1build3)
command 'icp' from deb renameutils (0.12.0-9)
command 'ippl' from deb ippl (1.4.14-12.2build1)
command 'cpp' from deb cpp (4:10.3.0-1ubuntu3)
Try: sudo apt install <deb name>
hzubuntu@
Desired=
|
Status=
|/ Err?=(none)
||/ Name Version Archi>
+++-===
ii accountsservice 0.6.55-0ubuntu14.1 amd64>
ii acl 2.2.53-10ubuntu2 amd64>
ii acpi-support 0.143build1 amd64>
ii acpid 1:2.0.32-1ubuntu2 amd64>
ii adduser 3.118ubuntu5 all >
ii adwaita-icon-theme 40.1.1-1ubuntu1 all >
ii aisleriot 1:3.22.9-1build1 amd64>
ii alsa-base 1.0.25+
ii alsa-topology-conf 1.2.5.1-2 all >
ii alsa-ucm-conf 1.2.4-2ubuntu5 all >
ii alsa-utils 1.2.4-1ubuntu4 amd64>
ii amd64-microcode 3.20191218.1ubuntu2 amd64>
ii anacron 2.3-30ubuntu3 amd64>
ii apg 2.2.3.dfsg.
ii app-install-
all >
ii apparmor 3.0.3-0ubuntu1 amd64>
ii apport 2.20.11-0ubuntu71 all >
ii apport-gtk 2.20.11-0ubuntu71 all >
ii apport-symptoms 0.24 all >
ii appstream 0.14.5-1 amd64>
ii apt 2.3.9 amd64>
ii apt-config-icons 0.14.5-1 all >
ii apt-config-
all >
ii apt-utils 2.3.9 amd64>
ii aptdaemon 1.1.1+bzr982-
ii aptdaemon-data 1.1.1+bzr982-
ii apturl 0.5.2ubuntu21 amd64>
ii apturl-common 0.5.2ubuntu21 amd64>
ii aspell 0.60.8-3 amd64>
ii aspell-en 2018.04.16-0-1 all >
ii at-spi2-core 2.42.0-1 amd64>
ii avahi-autoipd 0.8-5ubuntu4 amd64>
ii avahi-daemon 0.8-5ubuntu4 amd64>
ii avahi-utils 0.8-5ubuntu4 amd64>
ii baobab 41.0-1 amd64>
ii base-files 11.1ubuntu5 amd64>
ii base-passwd 3.5.51 amd64> /seams
now to work./
ii bash 5.1-3ubuntu2 amd64>
lines 1-43
status after displayin the above in Terminal:
hzubuntu@
network beh
file cups-brf:/
network ipp
network socket
network http
network lpd
network https
direct hp:/usb/
network ipps
direct hpfax
hzubuntu@
__________
On 22.01.22 11:41, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> Give
>
> dpkg -l ipp-usb
>
> for Computer 2 refurb.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#17 |
On 22.01.22 11:41, brian_p wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> Give
>
> dpkg -l ipp-usb
>
> for Computer 2 refurb.
> _______
/the still not working installation:
/
/
/
zogg@w7-
Command 'ipp' not found, but there are 16 similar ones.
hzogg@w7-
Desired=
|
Status=
|/ Err?=(none)
||/ Name Version Architecture Description
+++-===
ii accountsservice 0.6.55-
query and manipulate user account informati>
ii acl 2.2.53-6 amd64 access
control list - utilities
ii acpi-support 0.143 amd64
scripts for handling many ACPI events
ii acpid 1:2.0.32-1ubuntu1 amd64 Advanced
Configuration and Power Interface >
ii adduser 3.118ubuntu2 all add and
remove users and groups
ii adwaita-icon-theme 3.36.1-
all default icon theme of GNOME (small subset)
ii aisleriot 1:3.22.9-1 amd64 GNOME
solitaire card game collection
ii alsa-base 1.0.25+
driver configuration files
ii alsa-topology-conf 1.2.2-1
all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.11 all
ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu2.1 amd64
Utilities for configuring and using ALSA
ii amd64-microcode 3.20191218.1ubuntu1 amd64
Processor microcode firmware for AMD CPUs
ii anacron 2.3-29 amd64 cron-like
program that doesn't go by time
ii apg 2.2.3.dfsg.1-5 amd64 Automated
Password Generator - Standalone v>
ii app-install-
all Application Installer (data files for partn>
ii apparmor 2.13.3-7ubuntu5.1 amd64
user-space parser utility for AppArmor
ii apport 2.20.11-
automatically generate crash reports for de>
ii apport-gtk 2.20.11-
frontend for the apport crash report s>
ii apport-symptoms 0.23 all
symptom scripts for apport
ii appstream 0.12.10-2 amd64
Software component metadata management
ii apt 2.0.6 amd64 commandline
package manager
ii apt-config-icons 0.12.10-2 all
APT configuration snippet to enable icon do>
ii apt-config-
all APT configuration snippet to enable HiDPI i>
ii apt-utils 2.0.6 amd64 package
management related utility programs
ii aptdaemon 1.1.1+bzr982-
transaction based package management service
ii aptdaemon-data 1.1.1+bzr982-
data files for clients
ii apturl 0.5.2ubuntu19 amd64 install
packages using the apt protocol - G>
ii apturl-common 0.5.2ubuntu19 amd64
install packages using the apt protocol - c>
ii aspell 0.60.8-1ubuntu0.1 amd64 GNU Aspell
spell-checker
ii aspell-en 2018.04.16-0-1 all English
dictionary for GNU Aspell
ii at-spi2-core 2.36.0-2 amd64
Assistive Technology Service Provider Inter>
ii avahi-autoipd 0.7-4ubuntu7.1 amd64
Avahi IPv4LL network address configuration >
ii avahi-daemon 0.7-4ubuntu7.1 amd64
Avahi mDNS/DNS-SD daemon
ii avahi-utils 0.7-4ubuntu7.1 amd64 Avahi
browsing, publishing and discovery ut>
ii baobab 3.34.0-1 amd64 GNOME disk
usage analyzer
ii base-files 11ubuntu5.4 amd64 Debian
base system miscellaneous files
ii base-passwd 3.5.47 amd64
Debian base system master password and grou>
ii bash 5.0-6ubuntu1.1 amd64 GNU Bourne
Again SHell
ii bash-completion 1:2.10-1ubuntu1 all
programmable completion for the bash shell
ii bc 1.07.1-2build1 amd64 GNU bc
arbitrary precision calculator langu>
lines 1-45
*lpinfo -v:*
*hzogg@
network https
network beh
network ipp
network lpd
file cups-brf:/
serial serial:
network http
network ipps
network socket
direct parallel:/dev/lp0
direct hp
direct hpfax
hzogg@w7-
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#18 |
The last output was already useful.
Now please provide the output that you receive for the following commands:
dpkg -l ipp-usb
systemctl --no-pager --full status ipp-usb
driverless
(You should be able to do copy/paste also for the commands from this document into the terminal window.)
By the way:
Are you aware that support for Ubuntu 21.04 has already ended a few days ago?
Ubuntu 21.04 (from April 2021) had only nine months of support period and that is already over. see https:/
I recommend that you do a release upgrade to Ubuntu 21.10 in due course. 21.10 again has only nine months of support, but you can upgrade to the next release Ubuntu 22.04 later this year, and that Long Term Support release will then have five years of support period.
|
Revision history for this message
|
#19 |
Dear Manfred,
I just typed your commands mostly with knowing the syntax. The result is
to some extent strange:....
Best regards Hans
Desired=
|
Status=
|/ Err?=(none)
||/ Name Version Architecture Descri>
+++-===
ii accountsservice 0.6.55-
query >
ii acl 2.2.53-6 amd64 access>
ii acpi-support 0.143 amd64 script>
ii acpid 1:2.0.32-1ubuntu1 amd64 Advanc>
ii adduser 3.118ubuntu2 all add an>
ii adwaita-icon-theme 3.36.1-
all defaul>
ii aisleriot 1:3.22.9-1 amd64 GNOME >
ii alsa-base 1.0.25+
ii alsa-topology-conf 1.2.2-1
all ALSA t>
ii alsa-ucm-conf 1.2.2-1ubuntu0.11 all ALSA U>
ii alsa-utils 1.2.2-1ubuntu2.1 amd64 Utilit>
ii amd64-microcode 3.20191218.1ubuntu1 amd64
Proces>
ii anacron 2.3-29 amd64 cron-l>
ii apg 2.2.3.dfsg.1-5 amd64 Automa>
ii app-install-
all Applic>
ii apparmor 2.13.3-7ubuntu5.1 amd64 user-s>
ii apport 2.20.11-
ii apport-gtk 2.20.11-
ii apport-symptoms 0.23 all
sympto>
ii appstream 0.12.10-2 amd64 Softwa>
ii apt 2.0.6 amd64 comman>
ii apt-config-icons 0.12.10-2 all
APT co>
ii apt-config-
all APT co>
ii apt-utils 2.0.6 amd64 packag>
ii aptdaemon 1.1.1+bzr982-
ii aptdaemon-data 1.1.1+bzr982-
data f>
ii apturl 0.5.2ubuntu19 amd64 instal>
ii apturl-common 0.5.2ubuntu19 amd64 instal>
ii aspell 0.60.8-1ubuntu0.1 amd64 GNU As>
ii aspell-en 2018.04.16-0-1 all Englis>
ii at-spi2-core 2.36.0-2 amd64 Assist>
ii avahi-autoipd 0.7-4ubuntu7.1 amd64 Avahi >
ii avahi-daemon 0.7-4ubuntu7.1 amd64 Avahi >
ii avahi-utils 0.7-4ubuntu7.1 amd64 Avahi >
ii baobab 3.34.0-1 amd64 GNOME >
ii base-files 11ubuntu5.4 amd64 Debian>
ii base-passwd 3.5.47 amd64 Debian>
ii bash 5.0-6ubuntu1.1 amd64 GNU Bo>
ii bash-completion 1:2.10-1ubuntu1 all
progra>
ii bc 1.07.1-2build1 amd64 GNU bc>
ii bind9-dnsutils 1:9.16.1-0ubuntu2.9 amd64
Client>
ii bind9-host 1:9.16.1-0ubuntu2.9 amd64 DNS Lo>
ii bind9-libs:amd64 1:9.16.1-0ubuntu2.9 amd64
Shared>
ii bluez 5.53-0ubuntu3.4 amd64 Blueto>
ii bluez-cups 5.53-0ubuntu3.4 amd64 Blueto>
ii bluez-obexd 5.53-0ubuntu3.4 amd64 bluez >
lines 1-51
_______
hzogg@w7-
ipp-usb: command not found
hzogg@w7-
Command 'ipp' not found, but there are 16 similar ones.
hzogg@w7-
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
lines 1-35...skipping...
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
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sys-devices-
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sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
lines 1-36...skipping...
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
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sys-devices-
sys-devices-
sys-devices-
sys-devices-
lines 1-37...skipping...
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
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sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
lines 1-38...skipping...
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
sys-devices-
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sys-devices-
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sys-devices-
sys-devices-
sys-devices-
sys-devices-
lines 1-41...skipping...
UNIT LOAD>
proc-sys-
dev-fuse.device load>
sys-devices-
sys-devices-
load>
sys-devices-
sys-devices-
sys-devices-
sys-devices-
load>
sys-devices-
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sys-
_______
hzogg@w7-
-no: command not found
hzogg@w7-
--no: command not found
hzogg@w7-
no: command not found
hzogg@w7-
Command 'full' not found, did you mean:
command 'null' from snap null (null)
command 'fulla' from deb hugin-tools (2019.2.
See 'snap info <snapname>' for additional versions.
hzogg@w7-
hzogg@w7-
ipp-usb: command not found
hzogg@w7-
hzogg@w7-
systemctl: option '--no' is ambiguous; possibilities: '--no-block'
'--no-legend' '--no-pager' '--no-wall' '--no-reload' '--no-ask-password'
'--now'
hzogg@w7-
On 24.01.22 15:50, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> The last output was already useful.
> Now please provide the output that you receive for the following commands:
>
> dpkg -l ipp-usb
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
> (You should be able to do copy/paste also for the commands from this
> document into the terminal window.)
>
> By the way:
> Are you aware that support for Ubuntu 21.04 has already ended a few days ago?
> Ubuntu 21.04 (from April 2021) had only nine months of support period and that is already over. see https:/
> I recommend that you do a release upgrade to Ubuntu 21.10 in due course. 21.10 again has only nine months of support, but you can upgrade to the next release Ubuntu 22.04 later this year, and that Long Term Support release will then have five years of support period.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#20 |
Why do you break the commands into pieces?
There should have been three commands, two of them with additional parameters and options.
I already mentioned that you can copy/paste also into the terminal window.
|
Revision history for this message
|
#21 |
3 commands Like this:
hzogg@w7-
dpkg-query: no packages found matching ipp-usb
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
_______
On 24.01.22 15:50, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> The last output was already useful.
> Now please provide the output that you receive for the following commands:
> ctl
> dpkg -l ipp-usb
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
> (You should be able to do copy/paste also for the commands from this
> document into the terminal window.)
>
> By the way:
> Are you aware that support for Ubuntu 21.04 has already ended a few days ago?
> Ubuntu 21.04 (from April 2021) had only nine months of support period and that is already over. see https:/
> I recommend that you do a release upgrade to Ubuntu 21.10 in due course. 21.10 again has only nine months of support, but you can upgrade to the next release Ubuntu 22.04 later this year, and that Long Term Support release will then have five years of support period.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#22 |
Yes, that is what we need.
Which one of the two system is that? Which Ubuntu release is running on that one?
Apparently the ipp-usb package is not installed on that computer.
|
Revision history for this message
|
#23 |
This is "computer 1", /h//zogg@
3750 is not yet running.
version is linux 20.04.3 LTS
(Computer 2 with the printer working, "hzubuntu@hzubuntu- esprimo-P410"
is linux version 21.10
_______
On 24.01.22 21:30, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Yes, that is what we need.
>
> Which one of the two system is that? Which Ubuntu release is running on
> that one?
>
> Apparently the ipp-usb package is not installed on that computer.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#24 |
Ok. then let's try installing ipp-usb also on that one:
sudo snap install --edge ipp-usb
After that, what is the output of the commands
systemctl --no-pager --full status ipp-usb
driverless
|
Revision history for this message
|
#25 |
Dear Manfred, I tried to do as you wrote below. But The HP3750 is still
not printing.
I thought I have to restart the system, but this did not help. My
internet did then not work for some time, so I repeated all. But the
answer from Terminal was: snap "ipp-usb" is already installed, see 'snap
help refresh'.
Below my log-sheet for the details (/my notes in italic/, Terminal
copies notitalic).
_______
/Terminal as you wrote:/
hzogg@w7-
[sudo] password for hzogg:
ipp-usb (edge) 0.9.19+
hzogg@w7-
/seems to have worked/
/print trial on HP3750 : does not work, bleibt bei “pending”, geht nicht/
/printer name as it appeared: HP 3700_DeskJet_
same name as before and on the other computer where printing works)/
/RESTART (incl printer), then sorry but no internet connection
afterwards (ca. 16.00)/
/-->no printout (“pending”) as many times before/
/waiting until internet works again/
/Terminal as you wrote after installation:/
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
/Internet was not working (off) at that time/
/Internet now on (ca. 18.00)/
/Terminal:/
/Try again systemctl --no-pager --full status ipp-usb/
/Answer:/
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
/printer name as it appears now: HP_DeskJet_ 3700_series_ CN1488J06_Z06GZ/
/*no output*, job “pending”/
/For printing: add printer: adds “Deskjet-3700”: “processing”, *no
output* with this added printer/
/Install again:/
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
hzogg@w7-
[sudo] password for hzogg:
snap "ipp-usb" is already installed, see 'snap help refresh'
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
_______
On 25.01.22 08:41, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Ok. then let's try installing ipp-usb also on that one:
>
> sudo snap install --edge ipp-usb
>
> After that, what is the output of the commands
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#26 |
Have you ever looked at you question document on https:/
Then you should see that there are no attachments and that there is no "notes in italic".
It seems that the ipp-usb snap version does not work as desired. Let's take a different approach:
Issue the following commands
sudo snap remove --purge ipp-usb
sudo dpkg -i ipp-usb_
systemctl --no-pager --full status ipp-usb
driverless
and report what's happening.
|
Revision history for this message
|
#27 |
Dear Manfred,
The remove of ...ipp-usb
worked.
but the e-mail link "
https:/
usb_0.9.
does not exist. The copy from terminal:
hzogg@w7-
[sudo] password for hzogg:
ipp-usb removed
hzogg@w7-
dpkg: error: cannot access archive 'ipp-usb_
such file or directory
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
Hans
_______
On 25.01.22 21:25, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Have you ever looked at you question document on https:/
> Then you should see that there are no attachments and that there is no "notes in italic".
>
> It seems that the ipp-usb snap version does not work as desired. Let's
> take a different approach:
>
> Issue the following commands
>
> sudo snap remove --purge ipp-usb
>
> wget
> https:/
> usb_0.9.
>
> sudo dpkg -i ipp-usb_
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
> and report what's happening.
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#28 |
You should not open the link, but you should execute the following command (even if it looks like a link!)
Please do not copy the command from your e-mail, but from the page https:/
It has to be one long command that starts with wget and ends with .deb
|
Revision history for this message
|
#29 |
Terminal output before and after your last mail:
+second trial below "try again": looks good, but at the end "Unit
ipp-usb.service could not be found".
still no printed output on HP 3750.
hzogg@w7-
[sudo] password for hzogg:
ipp-usb removed
hzogg@w7-
dpkg: error: cannot access archive 'ipp-usb_
such file or directory
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
dpkg: error: cannot access archive 'ipp-usb_
such file or directory
hzogg@w7-
wget: missing URL
Usage: wget [OPTION]... [URL]...
Try `wget --help' for more options.
hzogg@w7-
https:/
bash:
https:/
No such file or directory
hzogg@w7-
usb_0.9.
hzogg@w7-
https:/
--2022-01-25 22:23:40--
https:/
Resolving download.
195.135.221.134, 2001:67c:2178:8::13
Connecting to download.
(download.
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:23:40--
https:/
Resolving mirrorcache.
195.135.221.140, 2001:67c:2178:8::16
Connecting to mirrorcache.
(mirrorcache.
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:23:40--
https:/
Resolving mirrorcache-
195.135.221.140, 2001:67c:2178:8::16
Connecting to mirrorcache-
(mirrorcache-
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:23:41--
https:/
Resolving ftp.gwdg.de (ftp.gwdg.de)... 134.76.12.6, 2001:638:
Connecting to ftp.gwdg.de (ftp.gwdg.
HTTP request sent, awaiting response... 200 OK
Length: 1975192 (1.9M) [application/
Saving to: ‘ipp-usb_
ipp-usb_0.9.19-1+50 100%[==
2022-01-25 22:23:41 (4.73 MB/s) - ‘ipp-usb_
saved [1975192/1975192]
try again:
hzogg@w7-
https:/
--2022-01-25 22:27:40--
https:/
Resolving download.
195.135.221.134, 2001:67c:2178:8::13
Connecting to download.
(download.
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:27:40--
https:/
Resolving mirrorcache.
195.135.221.140, 2001:67c:2178:8::16
Connecting to mirrorcache.
(mirrorcache.
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:27:40--
https:/
Resolving mirrorcache-
195.135.221.140, 2001:67c:2178:8::16
Connecting to mirrorcache-
(mirrorcache-
HTTP request sent, awaiting response... 302 Found
Location:
https:/
[following]
--2022-01-25 22:27:41--
https:/
Resolving ftp.gwdg.de (ftp.gwdg.de)... 134.76.12.6, 2001:638:
Connecting to ftp.gwdg.de (ftp.gwdg.
HTTP request sent, awaiting response... 200 OK
Length: 1975192 (1.9M) [application/
Saving to: ‘ipp-usb_
ipp-usb_0.9.19-1+50 100%[==
2022-01-25 22:27:41 (4.55 MB/s) - ‘ipp-usb_
saved [1975192/1975192]
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
hzogg@w7-
but there is still no printed output: only "processing" or "pending"
jobs ...
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#30 |
Now, after success with the wget command, please continue with these commands:
sudo dpkg -i ipp-usb_
systemctl --no-pager --full status ipp-usb
driverless
|
Revision history for this message
|
#31 |
Thanks for the mail. My Terminal was still open, and I copied in your
"sudo dpkg -i ... "
Result was conflicting packages
Hans
_______
hzogg@w7-
[sudo] password for hzogg:
Selecting previously unselected package ipp-usb.
dpkg: regarding ipp-usb_
ipp-usb conflicts with ippusbxd
ippusbxd (version 1.34-2ubuntu1) is present and installed.
dpkg: error processing archive ipp-usb_
conflicting packages - not installing ipp-usb
Errors were encountered while processing:
ipp-usb_
hzogg@w7-
Unit ipp-usb.service could not be found.
hzogg@w7-
hzogg@w7-
On 26.01.22 09:11, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Now, after success with the wget command, please continue with these
> commands:
>
> sudo dpkg -i ipp-usb_
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#32 |
ok, then issue the commands:
sudo apt purge ippusbxd
sudo dpkg -i ipp-usb_
systemctl --no-pager --full status ipp-usb
driverless
|
Revision history for this message
|
#33 |
done:
hzogg@w7-
[sudo] password for hzogg:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer
required:
libllvm11 python3-first
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
ippusbxd*
0 upgraded, 0 newly installed, 1 to remove and 14 not upgraded.
After this operation, 110 kB disk space will be freed.
Do you want to continue? [Y/n] Y
(Reading database ... 220679 files and directories currently installed.)
Removing ippusbxd (1.34-2ubuntu1) ...
Processing triggers for man-db (2.9.1-1) ...
(Reading database ... 220668 files and directories currently installed.)
Purging configuration files for ippusbxd (1.34-2ubuntu1) ...
hzogg@w7-
(Reading database ... 220667 files and directories currently installed.)
Preparing to unpack ipp-usb_
Unpacking ipp-usb (0.9.19-1+50.1) ...
Setting up ipp-usb (0.9.19-1+50.1) ...
ipp-usb.service is a disabled or a static unit, not starting it.
Processing triggers for man-db (2.9.1-1) ...
hzogg@w7-
● ipp-usb.service - Daemon for IPP over USB printer support
Loaded: loaded (/lib/systemd/
vendor preset: enabled)
Active: inactive (dead)
Docs: man:ipp-usb(8)
hzogg@w7-
hzogg@w7-
$
tried to printout. HP 3750 stays with "pending" (Printer name
DeskJet-
or "processing" (printer name DeskJet-3700"), no printing
Do I have to restart the computer? the Printer?
On 26.01.22 10:50, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> ok, then issue the commands:
>
> sudo apt purge ippusbxd
>
> sudo dpkg -i ipp-usb_
>
> systemctl --no-pager --full status ipp-usb
>
> driverless
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#34 |
Unplug the USB-cable that connects the printer to the PC, wait half a minute and re-connect it.
Then execute the commands
driverless
lpinfo -v
dmesg | tail
|
Revision history for this message
|
#35 |
zogg@w7-
hzogg@w7-
hzogg@w7-
network lpd
serial serial:
network socket
network beh
file cups-brf:/
network http
network ipps
network https
network ipp
direct hp:/usb/
direct usb://HP/
direct parallel:/dev/lp0
direct hpfax
hzogg@w7-
[72980.425408] usblp 3-5:1.1: usblp0: USB Bidirectional printer dev 7 if
1 alt 0 proto 2 vid 0x03F0 pid 0x0653
[72982.887412] usblp0: removed
[72988.379196] usb 3-5: reset high-speed USB device number 7 using xhci_hcd
[72988.528491] usblp 3-5:1.1: usblp0: USB Bidirectional printer dev 7 if
1 alt 0 proto 2 vid 0x03F0 pid 0x0653
[72990.887449] usblp0: removed
[72996.375449] usb 3-5: reset high-speed USB device number 7 using xhci_hcd
[72996.524844] usblp 3-5:1.1: usblp0: USB Bidirectional printer dev 7 if
1 alt 0 proto 2 vid 0x03F0 pid 0x0653
[72998.888362] usblp0: removed
[73004.275370] usb 3-5: reset high-speed USB device number 7 using xhci_hcd
[73004.424625] usblp 3-5:1.1: usblp0: USB Bidirectional printer dev 7 if
1 alt 0 proto 2 vid 0x03F0 pid 0x0653
hzogg@w7-
done.*does not print*. But prints as usual on my very old HP
psc-1200-series printer
*reconnect now the HP 3750 printer to the other computer**esprimo P410*
(where the printer worked after some trial, but I do not know why),
print something: does not work: "processing". But In the printer-list of
this computer only HP3750 is indicated. After some trials and restart,
in addition Printer HP_deskJet_
this one, printing works
Reconnecting USB printer cable back to the ..om621 printer where you
gave all these helps, on reconnecting appears: a new printer was added,
HP_deskJet_
om621 on top. But Printing works!
Is this permanent? I do not have a good feeling...
But thanks for the help.
On 26.01.22 11:50, Manfred Hampl wrote:
> Your question #700327 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Unplug the USB-cable that connects the printer to the PC, wait half a
> minute and re-connect it.
>
> Then execute the commands
>
> driverless
>
> lpinfo -v
>
> dmesg | tail
>
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#36 |
For the same Computer with a windows7 part and a Linux part, I tried now
to install a WLAN usb-adapter type
TL-WN8200ND(UN).
With windows7, it works. For Linux, I followed the installation CD.
Ubuntu 16.04LTS, I start at:
_
_
_@2.1 Compilation tool and kernel source_:
TERMINAL, version:
hzogg@w7-
Linux version 5.13.0-27-generic (buildd@
9.3.0-17ubuntu1
#29~20.04.1-Ubuntu SMP Fri Jan 14 00:32:30 UTC 2022
indicates that I do not have to install gcc (?)
_
_
_@ 2.2 compile the driver_
Then, I do not know how to (with terminal) "go to the driver directory".
I do not dare to use
$ make clean
$ make
since I fear I destroy something, and stopped there.
@Then "after compiling" you can see a "name of the chip.ko file is
*stored in the dir* of the driver". *?*
@3. Load the driver
@ example for 88x2bu.ko wireless driver:
Short version: use insmod
$ sudo insmode 88x2bu.ko
Do I have to replace "88x2b.ko" by "WN8200ND" or "WN8200ND.ko"?
Thanks for your help. Hans
--
Dr. Hans Zogg
Weiheracherstr. 1 CH-8114 Daenikon
Tel +41 (0)44 844 0638
mobile +41 (0)79 741 6055
|
Revision history for this message
|
#37 |
A question on launchpad should deal with a single problem.
The WLAN device and its driver has nothing to do with HPLIP and the printer problem.
I suggest that you close this question as solved (if printing works) and create a new question document for the WLAN problem.
For the WLAN problem please follow https:/
Can you help with this problem?
Provide an answer of your own, or ask Hans Zogg for more information if necessary.
