installation of hplip-3.4.4b failed: 2 errors, not HPLIP installed?
I had a working system under HPLIP 2.8.4 with a minor problem and was advised to install the latest version.
I had tried to remove the older installation as much as possible. Now hp-check announces 2 errors, but I cannot identify them. hp-tools does not seem to be installed, or only open a window that allows no action to be applied.
my lates log of hp-check -t:
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
Revision history for this message
|
#1 |
hp-check[11452]: info: :
Initializing. Please wait...
scheduler is running
1.3.7
Linux pauli 2.6.25.20-0.1-pae #1 SMP 2008-12-12 20:30:38 +0100 i686 i686 i386 GNU/Linux
hp-check[11452]: info: :
hp-check[11452]: info: :---------------
hp-check[11452]: info: :| SYSTEM INFO |
hp-check[11452]: info: :---------------
hp-check[11452]: info: :
hp-check[11452]: info: :Basic system information:
hp-check[11452]: info: :Linux pauli 2.6.25.20-0.1-pae #1 SMP 2008-12-12 20:30:38 +0100 i686 i686 i386 GNU/Linux
hp-check[11452]: info: :
hp-check[11452]: info: :Distribution:
hp-check[11452]: info: :suse 11.0
hp-check[11452]: info: :
HPOJ running?
hp-check[11452]: info: :No, HPOJ is not running (OK).
hp-check[11452]: info: :
hp-check[11452]: info: :Checking Python version...
hp-check[11452]: info: :OK, version 2.5.2 installed
hp-check[11452]: info: :
hp-check[11452]: info: :Checking PyQt 4.x version...
hp-check[11452]: info: :OK, version 4.4.2 installed.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for CUPS...
hp-check[11452]: info: :Status: scheduler is running
hp-check[11452]: info: :Version: 1.3.7
hp-check[11452]: info: :error_log is set to level: debug
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dbus/python-dbus...
hp-check[11452]: info: :dbus daemon is running.
hp-check[11452]: info: :python-dbus version: 0.82.4
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[11452]: info: :------
hp-check[11452]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: CUPS image - CUPS image development files...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: DBus - Message bus system...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libtool - Library building support services...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: libusb - USB library...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python ctypes - A foreign function library for Python...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python devel - Python development files...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python XML libraries...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: SANE - Scanning library...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| HPLIP INSTALLATION |
hp-check[11452]: info: :------
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :Currently installed HPLIP version...
hp-check[11452]: info: :HPLIP 3.9.4b currently installed in '/usr/share/hplip'.
hp-check[11452]: info: :
hp-check[11452]: info: :Current contents of '/etc/hp/
hp-check[11452]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.4b
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
foomatic-
cups-ppd-install=no
cups-drv-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hp-check[11452]: info: :
hp-check[11452]: info: :Current contents of '/var/lib/
hp-check[11452]: info: :# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
hp-check[11452]: info: :
hp-check[11452]: info: :Current contents of '~/.hplip/
hp-check[11452]: info: :[last_used]
working_dir = /home/hpk
printer_name = Photosmart_C7200
device_uri = "hp:/net/
[commands]
scan_int = False
fax = hp-sendfax -d %FAX_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard_int = True
prnt_int = True
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%
fax_int = True
cpy_int = True
[installation]
version = 3.9.4b.10
date_time = 05/03/09 14:10:37
[settings]
systray_messages = 0
systray_visible = 0
[alerts]
email_from_address = <email address hidden>
email_alerts = True
email_to_addresses = <email address hidden>
[fax]
email_address = <email address hidden>
voice_phone = 7804374141
[refresh]
rate = 30
enable = true
type = 1
[polling]
enable = false
device_list =
interval = 5
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| DISCOVERED USB DEVICES |
hp-check[11452]: info: :------
hp-check[11452]: info: :
hp-check[11452]: info: : Device URI Model
hp-check[11452]: info: : -------
hp-check[11452]: info: : hp:/usb/
MY113150KPJP
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[11452]: info: :------
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :DeskJet_950C
hp-check[11452]: info: :------------
hp-check[11452]: info: :Type: Printer
hp-check[11452]: info: :Device URI: hp:/usb/
hp-check[11452]: info: :PPD: /etc/cups/
hp-check[11452]: info: :PPD Description: HP Deskjet 950c Foomatic/hpijs, hpijs 2.8.4.2
hp-check[11452]: info: :Printer status: printer DeskJet_950C is idle. enabled since sø. 03. mai 2009 kl. 14.06 -0600
hp-check[11452]: info: :Communication status: Good
hp-check[11452]: info: :
hp-check[11452]: info: :HP_DESKJET_950C
hp-check[11452]: info: :---------------
hp-check[11452]: info: :Type: Unknown
hp-check[11452]: info: :Device URI: usb://HP/
hp-check[11452]: info: :PPD: /etc/cups/
hp-check[11452]: info: :PPD Description: HP DeskJet 950C Foomatic/cdj970 (recommended)
hp-check[11452]: info: :Printer status: printer HP_DESKJET_950C is idle. enabled since lø. 02. mai 2009 kl. 16.03 -0600
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[11452]: info: :
hp-check[11452]: info: :Photosmart_C7200
hp-check[11452]: info: :----------------
hp-check[11452]: info: :Type: Printer
hp-check[11452]: info: :Device URI: hp:/net/
hp-check[11452]: info: :PPD: /etc/cups/
hp-check[11452]: info: :PPD Description: HP Photosmart c7200 Series hpijs, 3.9.4b
hp-check[11452]: info: :Printer status: printer Photosmart_C7200 is idle. enabled since sø. 03. mai 2009 kl. 14.02 -0600
hp-check[11452]: info: :Communication status: Good
hp-check[11452]: info: :
hp-check[11452]: info: :Photosmart_
hp-check[11452]: info: :------
hp-check[11452]: info: :Type: Fax
hp-check[11452]: info: :Device URI: hpfax:/
hp-check[11452]: info: :PPD: /etc/cups/
hp-check[11452]: info: :PPD Description: HP Fax
hp-check[11452]: info: :Printer status: printer Photosmart_
hp-check[11452]: info: :Communication status: Good
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| SANE CONFIGURATION |
hp-check[11452]: info: :------
hp-check[11452]: info: :
hp-check[11452]: info: :'hpaio' in '/etc/sane.
hp-check[11452]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking output of 'scanimage -L'...
hp-check[11452]: info: :device `hpaio:
hp-check[11452]: info: :
hp-check[11452]: info: :------
hp-check[11452]: info: :| PYTHON EXTENSIONS |
hp-check[11452]: info: :------
hp-check[11452]: info: :
hp-check[11452]: info: :Checking 'cupsext' CUPS extension...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking 'pcardext' Photocard extension...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking 'hpmudext' I/O extension...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :Checking 'scanext' SANE scanning extension...
hp-check[11452]: info: :OK, found.
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :
hp-check[11452]: info: :-----------------
hp-check[11452]: info: :| USB I/O SETUP |
hp-check[11452]: info: :-----------------
hp-check[11452]: info: :
hp-check[11452]: info: :Checking for permissions of USB attached printers...
hp-check[11452]: info: :
HP Device 0x1104 at 002:007:
hp-check[11452]: info: : Device URI: hp:/usb/
hp-check[11452]: info: : Device node: /dev/bus/
hp-check[11452]: info: : Mode: 0660
hp-check[11452]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/007
# owner: lp
# group: lp
user::rw-
user:hpk:rw-
group::rw-
mask::rw-
other::---
hp-check[11452]: info: :
hp-check[11452]: info: :---------------
hp-check[11452]: info: :| USER GROUPS |
hp-check[11452]: info: :---------------
hp-check[11452]: info: :
hp-check[11452]: info: :users lp audio cdrom video
hp-check[11452]: info: :
hp-check[11452]: info: :-----------
hp-check[11452]: info: :| SUMMARY |
hp-check[11452]: info: :-----------
hp-check[11452]: info: :
error: 2 errors and/or warnings.
hp-check[11452]: info: :
hp-check[11452]: info: :Please refer to the installation instructions at:
hp-check[11452]: info: :http://
hp-check[11452]: info: :
hp-check[11452]: info: :Done.
Revision history for this message
|
#2 |
The errors you are seeing wont stop HPLIP from working.
What is the problem you are having exactly?
Thanks.
Aaron
Revision history for this message
|
#3 |
First, I was just concerned about the two errors/warnings
in the hp-check output which I could not find.
One printer (Photosmart) seems to work when called from
another application. The Deskjet did not respond.
But when I call up hp-tools from a console what comes up
gives only the 'view printer and device information action'
under the tab 'Actions'. So I cannot choose 'print' or 'scan', etc.
Is this a deliberate change in the behavior or is my installation
not correct?
Thanks for any help
Hans-Peter
Aaron Albright wrote:
> Your question #69793 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> The errors you are seeing wont stop HPLIP from working.
>
> What is the problem you are having exactly?
>
> Thanks.
>
> Aaron
>
>
Revision history for this message
|
#4 |
When you run hp-toolbox and when you click on either printer the actions does does not let you do another options except view printer and device action?
Does either printer work correctly?
Run:
hp-info
for each device and post the output.
Thanks.
Aaron
Revision history for this message
|
#5 |
It shows 3 lines:
CUPS: View Printer and Device information
hp: Visit HPLIP Support Website
?: Help
When I type hp-info in a console the Device Information window opens
with 4 tabs each containing much information. But I don't know how to
post the output other than copying manually over 100 lines. Do you need
any particular information?
hpk
Aaron Albright wrote:
> Your question #69793 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> When you run hp-toolbox and when you click on either printer the actions
> does does not let you do another options except view printer and device
> action?
>
> Does either printer work correctly?
>
> Run:
>
> hp-info
>
> for each device and post the output.
>
> Thanks.
>
> Aaron
>
>
Revision history for this message
|
#6 |
Sorry--do hp-info -i
Then you can copy and paste the output.
Thanks!
Aaron
Revision history for this message
|
#7 |
[hpk@pauli:~]$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.9.4b)
Device Information Utility ver. 5.2
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
-----------------
| SELECT DEVICE |
-----------------
Num Device URI CUPS
Printer(s)
-------- -------
----------------
0* hp:/net/
Photosmart_C7200
1 hp:/usb/
Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?
hp:/net/
Device Parameters (dynamic data):
Parameter Value(s)
-----
-------
agent1-ack False
agent1-desc Black ink cartridge
agent1-dvc 0
agent1-health 0
agent1-
agent1-hp-ink False
agent1-id 0
agent1-kind 2
agent1-known False
agent1-level 26
agent1-
agent1-sku 2
agent1-type 1
agent1-virgin False
agent2-ack False
agent2-desc Cyan ink cartridge
agent2-dvc 0
agent2-health 0
agent2-
agent2-hp-ink False
agent2-id 0
agent2-kind 2
agent2-known False
agent2-level 100
agent2-
agent2-sku 2
agent2-type 4
agent2-virgin False
agent3-ack False
agent3-desc Magenta ink cartridge
agent3-dvc 0
agent3-health 0
agent3-
agent3-hp-ink False
agent3-id 0
agent3-kind 2
agent3-known False
agent3-level 100
agent3-
agent3-sku 2
agent3-type 5
agent3-virgin False
agent4-ack False
agent4-desc Yellow ink cartridge
agent4-dvc 0
agent4-health 0
agent4-
agent4-hp-ink False
agent4-id 0
agent4-kind 2
agent4-known False
agent4-level 58
agent4-
agent4-sku 2
agent4-type 6
agent4-virgin False
agent5-ack False
agent5-desc Photo cyan ink cartridge
agent5-dvc 0
agent5-health 0
agent5-
agent5-hp-ink False
agent5-id 0
agent5-kind 2
agent5-known False
agent5-level 100
agent5-
agent5-sku 2
agent5-type 7
agent5-virgin False
agent6-ack False
agent6-desc Photo magenta ink cartridge
agent6-dvc 0
agent6-health 0
agent6-
agent6-hp-ink False
agent6-id 0
agent6-kind 2
agent6-known False
agent6-level 100
agent6-
agent6-sku 2
agent6-type 8
agent6-virgin False
back-end hp
cups-printer Photosmart_C7200
cups-uri
hp:/net/
dev-file
device-state 1
device-uri
hp:/net/
deviceid MFG:HP;
series;
;CLS:PRINTER;
210078cb0000041
064;Z:0102,
00,070000000000
07000097f298070
duplexer 1
error-state 0
fax-uri
hpfax:/
host 192.168.0.105
in-tray1 True
in-tray2 False
is-hp True
media-path 3
panel 0
panel-line1
panel-line2
photo-tray 1
port 1
r 1
revision 3
rg 000
rr 000001
rs 000000001
scan-uri
hpaio:/
serial MY86SHJ43F04YG
status-code 1000
status-desc Idle
supply-door 0
top-door 1
Model Parameters (static data):
Parameter Value(s)
-----
-------
align-type 1
clean-type 1
color-cal-type 0
copy-type 3
embedded-
fax-type 1
fw-download False
icon Photosmart_
io-mfp-mode 3
io-mode 1
io-support 6
job-storage 0
linefeed-cal-type 0
model Photosmart_
model-ui HP Photosmart c7200 Series
model1 HP Photosmart C7250 All-in-One Printer
model2 HP Photosmart C7275 All-in-One Printer
model3 HP Photosmart C7280 All-in-One Printer
model4 HP Photosmart C7283 All-in-One Printer
model5 HP Photosmart C7288 All-in-One Printer
monitor-type 0
panel-check-type 1
pcard-type 2
plugin 0
plugin-reason 0
power-settings 0
pq-diag-type 0
r-type 1
r0-agent1-kind 2
r0-agent1-sku 2
r0-agent1-type 1
r0-agent2-kind 2
r0-agent2-sku 2
r0-agent2-type 4
r0-agent3-kind 2
r0-agent3-sku 2
r0-agent3-type 5
r0-agent4-kind 2
r0-agent4-sku 2
r0-agent4-type 6
r0-agent5-kind 2
r0-agent5-sku 2
r0-agent5-type 7
r0-agent6-kind 2
r0-agent6-sku 2
r0-agent6-type 8
r1-agent1-kind 2
r1-agent1-sku 2
r1-agent1-type 1
r1-agent2-kind 2
r1-agent2-sku 2
r1-agent2-type 4
r1-agent3-kind 2
r1-agent3-sku 2
r1-agent3-type 5
r1-agent4-kind 2
r1-agent4-sku 2
r1-agent4-type 6
r1-agent5-kind 2
r1-agent5-sku 2
r1-agent5-type 7
r1-agent6-kind 2
r1-agent6-sku 2
r1-agent6-type 8
r2-agent1-kind 2
r2-agent1-sku 363
r2-agent1-type 1
r2-agent2-kind 2
r2-agent2-sku 363
r2-agent2-type 4
r2-agent3-kind 2
r2-agent3-sku 363
r2-agent3-type 5
r2-agent4-kind 2
r2-agent4-sku 363
r2-agent4-type 6
r2-agent5-kind 2
r2-agent5-sku 363
r2-agent5-type 7
r2-agent6-kind 2
r2-agent6-sku 363
r2-agent6-type 8
r4-agent1-kind 2
r4-agent1-sku 177
r4-agent1-type 1
r4-agent2-kind 2
r4-agent2-sku 177
r4-agent2-type 4
r4-agent3-kind 2
r4-agent3-sku 177
r4-agent3-type 5
r4-agent4-kind 2
r4-agent4-sku 177
r4-agent4-type 6
r4-agent5-kind 2
r4-agent5-sku 177
r4-agent5-type 7
r4-agent6-kind 2
r4-agent6-sku 177
r4-agent6-type 8
r8-agent1-kind 2
r8-agent1-sku 801
r8-agent1-type 1
r8-agent2-kind 2
r8-agent2-sku 801
r8-agent2-type 4
r8-agent3-kind 2
r8-agent3-sku 801
r8-agent3-type 5
r8-agent4-kind 2
r8-agent4-sku 801
r8-agent4-type 6
r8-agent5-kind 2
r8-agent5-sku 801
r8-agent5-type 7
r8-agent6-kind 2
r8-agent6-sku 801
r8-agent6-type 8
scan-style 1
scan-type 1
status-
status-
status-type 2
support-released True
support-subtype 15584
support-type 2
support-ver 2.7.9
tech-class ['DJGenericVIP']
tech-subclass ['Normal']
tech-type 2
usb-pid 25873
usb-vid 1008
Status History (most recent first):
Date/Time Code Status Description
User Job ID
-----
-------- --------
05/04/09 18:39:34 1000 Idle
hpk 0
05/04/09 09:58:37 501 Print job has completed
hpk 283
05/04/09 09:56:54 500 Started a print job
hpk 283
05/03/09 14:05:39 1000 Idle
hpk 0
Done.
[hpk@pauli:~]$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.9.4b)
Device Information Utility ver. 5.2
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
-----------------
| SELECT DEVICE |
-----------------
Num Device URI CUPS
Printer(s)
-------- -------
----------------
0* hp:/net/
Photosmart_C7200
1 hp:/usb/
Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?1
hp:/usb/
warning: No status available for device.
Device Parameters (dynamic data):
Parameter Value(s)
-----
-------
back-end hp
cups-printer DeskJet_950C
cups-uri hp:/usb/
dev-file
device-state 1
device-uri hp:/usb/
deviceid MFG:HEWLETT-
950C;CMD:
950C;SERN:
error-state 0
host
is-hp True
panel 0
panel-line1
panel-line2
port 1
serial MY113150KPJP
status-code 0
status-desc Unknown
Model Parameters (static data):
Parameter Value(s)
-----
-------
align-type 1
clean-type 1
color-cal-type 0
copy-type 0
embedded-
fax-type 0
fw-download False
icon DESKJET_960C.png
io-mfp-mode 6
io-mode 1
io-support 2
job-storage 0
linefeed-cal-type 0
model DeskJet_950C
model-ui HP Deskjet 950c
model1 HP Deskjet 950c Printer
monitor-type 0
panel-check-type 0
pcard-type 0
plugin 0
plugin-reason 0
power-settings 0
pq-diag-type 0
r-type 0
r0-agent1-kind 3
r0-agent1-sku 45 (51645A)
r0-agent1-type 1
r0-agent2-kind 3
r0-agent2-sku 78 (C6578DN/C6578AN)
r0-agent2-type 2
scan-style 0
scan-type 0
status-
status-
status-type 0
support-released True
support-subtype 13694
support-type 2
support-ver 0.9.5
tech-class ['DJ9xx']
tech-subclass ['Normal']
tech-type 2
usb-pid 4356
usb-vid 1008
Status History (most recent first):
Date/Time Code Status Description
User Job ID
-----
-------- --------
05/03/09 14:06:47 704 Printer set as default
hpk 0
05/03/09 14:06:25 701 Printer queue started
hpk 0
05/03/09 14:03:11 700 Printer queue stopped
hpk 0
Done.
Aaron Albright wrote:
> Your question #69793 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Sorry--do hp-info -i
>
> Then you can copy and paste the output.
>
> Thanks!
>
> Aaron
>
>
Revision history for this message
|
#8 |
Lets look at the log and see if it gives us any hints.
Run:
su -c "tail -f /var/log/syslog"
then try to print to both printers and post the output.
Aaron
Revision history for this message
|
#9 |
I don't have /var/log/syslog.
Since hp-toolbox does not allow me to execute any action I have tried to
print a .ps file from the listing in Konqueror. For the Deskjet (USB
connected) there was no response from the printer at all (it is turned
on and has its light on but not status info available in hp-toolbox.
The Photosmart (network connected) printed nicely but in portrait
format although I had set in to landscape which was correctly indicated
in the Konqueror printer properties as well as in the hp-toolbox
'printer settings'.
Since there is no syslog file I include some output of the files in
/var/log/cups:
/var/log/
Photosmart_C7200 hpk 243 [07/Apr/
DeskJet_950C_2 hpk 244 [07/Apr/
DeskJet_950C_2 hpk 245 [07/Apr/
DeskJet_950C_2 hpk 245 [07/Apr/
DeskJet_950C_2 hpk 245 [07/Apr/
DeskJet_950C hpk 246 [07/Apr/
DeskJet_950C hpk 247 [09/Apr/
DeskJet_950C hpk 247 [09/Apr/
DeskJet_950C hpk 247 [09/Apr/
DeskJet_950C hpk 247 [09/Apr/
DeskJet_950C hpk 248 [09/Apr/
DeskJet_950C hpk 249 [09/Apr/
DeskJet_950C_2 hpk 252 [09/Apr/
DeskJet_950C hpk 253 [15/Apr/
DeskJet_950C_2 hpk 254 [15/Apr/
DeskJet_950C_2 hpk 254 [15/Apr/
DeskJet_950C hpk 255 [16/Apr/
DeskJet_950C hpk 255 [16/Apr/
Photosmart_C7200 hpk 256 [16/Apr/
Photosmart_C7200 hpk 257 [16/Apr/
Photosmart_C7200 hpk 258 [16/Apr/
Photosmart_C7200 hpk 259 [16/Apr/
HP_DESKJET_950C hpk 282 [04/May/
Photosmart_C7200 hpk 283 [04/May/
Photosmart_C7200 hpk 283 [04/May/
Photosmart_C7200 hpk 283 [04/May/
Photosmart_C7200 hpk 283 [04/May/
Photosmart_C7200 hpk 287 [07/May/
/var/log/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
D [07/May/
D [07/May/
D [07/May/
provided.
D [07/May/
ipp://localhost
D [07/May/
(successful-ok)
D [07/May/
/var/log/
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
200 252 CUPS-Get-Printers successful-ok
localhost - - [07/May/
224 CUPS-Get-Classes successful-ok
localhost - - [07/May/
200 112 CUPS-Get-Default successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
localhost - - [07/May/
Get-Jobs successful-ok
Aaron Albright wrote:
> Your question #69793 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Lets look at the log and see if it gives us any hints.
>
> Run:
>
> su -c "tail -f /var/log/syslog"
>
> then try to print to both printers and post the output.
>
> Aaron
>
>
Revision history for this message
|
#10 |
I can reproduce this and we are researching what might be causing this. Can you run:
hp-toolbox -g
and post the entire output?
Also does this problem go away if you disconnect and reconnect the printer?
Thanks.
Aaron
Revision history for this message
|
#11 |
Thank you for your help this far. Unfortunately I am now away from home
and therefore from my two printers until June 15. After my return I will
test my printers again as you suggested.
Until then best wishes,
Hans-Peter
----- Original Message -----
From: Aaron Albright <email address hidden>
Date: Tuesday, May 12, 2009 15:25
Subject: Re: [Question #69793]: installation of hplip-3.4.4b failed: 2 errors, not HPLIP installed?
To: <email address hidden>
> Your question #69793 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> I can reproduce this and we are researching what might be
> causing this.
> Can you run:
>
> hp-toolbox -g
>
> and post the entire output?
>
> Also does this problem go away if you disconnect and reconnect the
> printer?
>
> Thanks.
>
> Aaron
>
> --
> To answer this request for more information, you can either
> reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you are a direct
> subscriber of the question.
>
--
Hans-Peter Künzle
12711-39 avenue
Edmonton, Alberta
Canada T6J 0N3
Revision history for this message
|
#12 |
Hans-Peter,
I can reproduce the problem where the action items are not being displayed as would be expected. Although for some reason this isn't happening all the time. I'll continue to try and narrow down the problem.
Thanks for your support of HPLIP--we appreciate it.
Aaron
Can you help with this problem?
Provide an answer of your own, or ask hpk for more information if necessary.