What username/password in HPLIP Status Service

Asked by Peter Mose-Christensen on 2021-02-22

When I run HPLIP Status Service -> HP Device Manager -> Open printer's web page in a browser, the html page 'HP ENVY 4500 e-All-in-One Printer series' is shown.
Then, if I try to open e.g. "Settings", '(not safe) http://hp9457a5ca83d7.local' asks for username and password.
Tried username/password for Wi-Fi, sudo and access to Linux Mint without any success.
I am a member of the lp group, and firewall is disabled during attempts.

What username/password may I use?

Printer:
Product Name HP ENVY 4500 e-All-in-One Printer series
Product Model Number A9T80B
Product Serial Number CN58R3405D05X4
Service ID 27356
Firmware Version MKM1FN2025AR
PC:
Asus UX305CA.304, Desktop
OS:
Linux Mint 20.1 Ulyssa
Network:
Wi-Fi

Question information

Language:
English Edit question
Status:
Open
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2021-02-22
Last reply:
2021-02-22
brian_p (claremont102) said : #1

As it happens, I have that printer model and can access its web
interface using the IP address of the printer or envy4500.local in
the browser's address bar. I see that, under Settings, a username
and password may be set. Are you sure you, or someone else,
hasn't done this?

Peter Mose-Christensen (pm-c) said : #2

I am the only user, and I have tried to set a username/password, but without any success.
The problem is not opening the printer's web page, but accessing som special features on the page protected by username/password.

brian_p (claremont102) said : #3

Whatever the issue, it has nothing to do with HPLIP.

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