Laser Jet Pro MFP M148-M149 hplip 3.17.5 Won't Scan.
jv1939@
Saving output in log file: /home/jv1939/
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 22-19.3 version is not supported. Using 22-18.2 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-65-generic #73~18.04.1-Ubuntu SMP Tue Jan 19 09:02:24 UTC 2021 GNU/Linux
Host: jv1939-
Proc: 5.4.0-65-generic #73~18.04.1-Ubuntu SMP Tue Jan 19 09:02:24 UTC 2021 GNU/Linux
Distribution: 22 19.3
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 22 distro 19.3 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[installation]
date_time = 02/08/21 14:19:33
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.2 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.19.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
-------
| General Dependencies |
-------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.9 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.6.9 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-LaserJet-
-------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP-LaserJet-
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
error: Unsupported model: HP_LaserJet_
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libcups2' package is missing/
error: 'libdbus-1-dev' package is missing/
error: 'libjpeg8-dev' package is missing/
error: 'libcups2-dev' package is missing/
error: 'cups-bsd' package is missing/
error: 'cups-client' package is missing/
error: 'libcupsimage2-dev' package is missing/
error: 'libusb-1.0.0-dev' package is missing/
error: 'libsane-dev' package is missing/
error: 'libsnmp-dev' package is missing/
error: 'snmp-mibs-
error: 'openssl' package is missing/
error: 'python3-pyqt4' package is missing/
error: 'libtool' package is missing/
error: 'libtool-bin' package is missing/
Missing Optional Dependencies
-------
error: 'python3-
Total Errors: 12
Total Warnings: 1
Done.
jv1939@
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- 2021-02-11
- Last reply:
- 2021-02-22
shivani mandora (shivani1708) said : | #1 |
Hi ,
From logs it seems that you have not installed plugin to scan.
Please install plugin file from below
https:/
Also install it using $sh hplip-3.
and you can use latest run file instead of 3.17.11 version.
Also , plugin file and run file version should match.
Delano D. Vanover (esq) said : | #2 |
Really appreciate your help Shivani, and will attempt to follow
through. I'll get back to you soon.
Sincerely Delano
On 2/10/21 2:05 AM, shivani mandora wrote:
> Your question #695434 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> Hi ,
>
> >From logs it seems that you have not installed plugin to scan.
>
> Please install plugin file from below
>
> https:/
>
> Also install it using $sh hplip-3.
>
> and you can use latest run file instead of 3.17.11 version.
>
> Also , plugin file and run file version should match.
>
Delano D. Vanover (esq) said : | #3 |
Shivani, installed hplip-3.20.11. Tried vuescan without success. Also distro scan apps. i.e. Simple Scan without success. Here is a printout of "hp-check." I'll followup with an printout of hp-installer-log hplip-3.20.11. Is it possible an incorrect Cups set up is causing the problem?
HP Linux Imaging and Printing System (ver. 3.20.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 5.4.0-65-generic #73~18.04.1-Ubuntu SMP Tue Jan 19 09:02:24 UTC 2021 GNU/Linux
Host: jv1939-
Proc: 5.4.0-65-generic #73~18.04.1-Ubuntu SMP Tue Jan 19 09:02:24 UTC 2021 GNU/Linux
Distribution: 22 19.3
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.20.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 19.3 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.11
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1613073848
pending_
latest_
[installation]
date_time = 02/11/2021 12:09:20
version = 3.20.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python-xml Python XML libraries REQUIRED - 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 5.1.0 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.17 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.17 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.20.11 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.11 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.20.11 OK -
cupsext CUPS-Extension REQUIRED - 3.20.11 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
9?serial=
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_LaserJet_
-------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP_LaserJet_
Communication status: Good
LaserJet-Pro-M148
-----------------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer LaserJet-Pro-M148 is idle. enabled since Wed 10 Feb 2021 07:19:08 AM PST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB HP_LaserJet_
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 0
Total Warnings: 1
Done.
jv1939@
Delano D. Vanover (esq) said : | #4 |
Shivani, Ran the hplip 3.20.11 installer to replace hplip 3.17.10. However: terminal, $ hplip the terminal reports hplip 3.17.10., and when terminal $ apt show hplip 3.20.11 terminal reports "No such package." When hplip 3.20.11 completed (Successfully) it notified its install log was created: Installer log saved in: hplip-install_
Delano D. Vanover (esq) said : | #5 |
Shivani, will send over the install log, provided I can ever find it :-(
shivani mandora (shivani1708) said : | #6 |
Hi ,
From your 3.20.11 logs I can see that plugins are still not installed.
Please install the plugin with same version and check again .
********
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
***********
Can you help with this problem?
Provide an answer of your own, or ask Delano D. Vanover for more information if necessary.