HP plugin fails to install in linux mint 20.1

Asked by Bakker on 2021-01-10

in the installation menu the plugin menu is called neither downloading the plugin or filing in the downloded file works

Question information

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English Edit question
Status:
Solved
For:
HPLIP Edit question
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Solved by:
Bakker
Solved:
2021-01-10
Last query:
2021-01-10
Last reply:
Bakker (peterrbakker) said : #1

used this answer to install succeeded

Just download the http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.17.6-plugin.run file (by using "save target as..." or similar options in your browser), change its access mode to executable (chmod +x hplip-3.17.6-plugin.run) and execute that file (./hplip-3.17.6-plugin.run). (changed 3.17.6 to 3.20.11)

Daisy Bachmann (dwb5066) said : #2

I don't understand your instructions at the end "(changed 3.17.6 to 3.20.11)
I have executed the downloaded, changed file permission to "executable" to run. I still cannot print. I selected the plugin file I downloaded from the link you provided but the process stopped there (ie cannot click 'Next') to continue.

Please bear with me as I'm not familiar with this type of printing problems. Is it possible for you to give me detailed step by step and commans where necessary to point to the correct plugin file please?

Thanks very much

Daisy Bachmann (dwb5066) said : #3

I don't understand why 3.17.10 is still there when I installed 3.20.11 which made clean and removed the old version?
I am at a total loss here. Please help.

Most recent hp-check output included here.

dpkg -l hplip
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
ii hplip 3.17.10+repa amd64 HP Linux Printing and Imaging Sys
daisy@daisy-NUC8i7BEH:~$ hp-check
Saving output in log file: /home/daisy/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.11)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: 22-19.3 version is not supported. Using 22-18.2 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.15.0-54-generic #58-Ubuntu SMP Mon Jun 24 10:55:24 UTC 2019 GNU/Linux
 Host: daisy-NUC8i7BEH
 Proc: 4.15.0-54-generic #58-Ubuntu SMP Mon Jun 24 10:55:24 UTC 2019 GNU/Linux
 Distribution: 22 19.3
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 22 distro 19.3 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.20.11

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.20.11
html=/usr/share/doc/hplip-3.20.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1611473848
pending_upgrade_time = 0

[installation]
date_time = 01/26/21 18:36:18
version = 3.20.11

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q91GJ7VPR1a"
printer_name = Printer
working_dir = /home/daisy/Downloads/hplip-3.17.6-plugin.run

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = true
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
 dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.19.4 OK -
 avahi-utils avahi-utils OPTIONAL - 0.7 OK -

------------------------
| General Dependencies |
------------------------

 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
 libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 sane SANE - Scanning library REQUIRED - - OK -
 sane-devel SANE - Scanning library development files REQUIRED - - OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.9 OK -
 python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK -
 python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
 python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
 python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
 python3-devel Python devel - Python development files REQUIRED 2.2 3.6.9 OK -
 python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -

--------------
| COMPILEDEP |
--------------

 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -

---------------------
| Python Extentions |
---------------------

 cupsext CUPS-Extension REQUIRED - 3.20.11 OK -
 hpmudext IO-Extension REQUIRED - 3.20.11 OK -

----------------------
| Scan Configuration |
----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.20.11 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.20.11 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -------------------------------
  hp:/usb/HP_LaserJet_Professional HP LaserJet Professional P1102w
  _P1102w?serial=000000000Q91GJ7VP
  R1a

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

lpstat
------
Type: Unknown
Device URI: No destinations added.

--------------
| PERMISSION |
--------------

USB None Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'
No errors or warnings.

Done.

Bakker (peterrbakker) said : #4

I recommend these to read here: https://www.fosslinux.com/1547/install- ... ary-os.htm

And here: https://developers.hp.com/hp-linux-imag ... g/gethplip

My problem was that the plugin installer file (with the .run extension) was not executable so I changed that (logged in as sudo and in the correct directory) using:

chmod +x hplip-3.20.11-plugin.run

I understand you did the same

next I ran the plug-in installer again in the correct directory
sh hplip-3.20.11-plugin.run

Hopes this help

Daisy Bachmann (dwb5066) said : #5

Thanks.The printeris working now
I can't update my question to SOLVED

On Wed, 27 Jan 2021 at 06:36, Bakker <email address hidden>
wrote:

> Question #694883 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694883
>
> Bakker posted a new comment:
> I recommend these to read here: https://www.fosslinux.com/1547/install-
> ... ary-os.htm
>
> And here: https://developers.hp.com/hp-linux-imag ... g/gethplip
>
> My problem was that the plugin installer file (with the .run extension)
> was not executable so I changed that (logged in as sudo and in the
> correct directory) using:
>
> chmod +x hplip-3.20.11-plugin.run
>
> I understand you did the same
>
> next I ran the plug-in installer again in the correct directory
> sh hplip-3.20.11-plugin.run
>
> Hopes this help
>
> --
> You received this question notification because you are subscribed to
> the question.
>

Daisy Bachmann (dwb5066) said : #6

Hi
Unfortunately, the printer only printed one document right after I did the
hplip-3.20.11.run. It does not print subsequent documents sent. It remained
as Idle and Accepting Jobs.

Sorry for premature good news :(

On Wed, 27 Jan 2021 at 06:36, Bakker <email address hidden>
wrote:

> Question #694883 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694883
>
> Bakker posted a new comment:
> I recommend these to read here: https://www.fosslinux.com/1547/install-
> ... ary-os.htm
>
> And here: https://developers.hp.com/hp-linux-imag ... g/gethplip
>
> My problem was that the plugin installer file (with the .run extension)
> was not executable so I changed that (logged in as sudo and in the
> correct directory) using:
>
> chmod +x hplip-3.20.11-plugin.run
>
> I understand you did the same
>
> next I ran the plug-in installer again in the correct directory
> sh hplip-3.20.11-plugin.run
>
> Hopes this help
>
> --
> You received this question notification because you are subscribed to
> the question.
>

Delano D. Vanover (esq) said : #7

Bakker: I too used your direction , How sweet it is ! Mint 19.3 - HP LaserJet - Pro - M148- M149 hplip-3.20.11.
However, I'll mention it was a nightmare getting my head around the process needed to accomplish the job. I won't tell you how many square one startups it took. Without help I would had never, never had a scanner. Thank you :-)

Best regards,

Delano

Just download the http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.17.6-plugin.run file (by using "save target as..." or similar options in your browser), change its access mode to executable (chmod +x hplip-3.17.6-plugin.run) and execute that file (./hplip-3.17.6-plugin.run). (changed 3.17.6 to 3.20.11)