hplip doesn't see my 1102w but its ping-able

Asked by david braun on 2020-12-27

I have an HP LaserJet Professional P 1102w connected wirelessly to my network. I can ping it. I can open its embedded webserver. Hp-probe finds it but it doesn't show up in the HP list of devices or the device manager if invoked from the system tray gui. What's going on? I have a couple of pictures but there doesn't seem to be a way to upload them from this page.

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david braun (braunster) said : #1

here is the results from hp-probe

braun@braun-desktop:~$ hp-probe -bnet

HP Linux Imaging and Printing System (ver. 3.20.6)
Printer Discovery Utility ver. 4.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

--------------------
| DEVICE DISCOVERY |
--------------------

Probing network for printers. Please wait, this will take approx. 10 seconds...

  Device URI Model Name
  --------------------------------------------------------- -------------------------------- --------
  hp:/net/HP_LaserJet_Professional_P_1102w?ip=192.168.10.83 HP_LaserJet_Professional_P_1102w hp1102
  hp:/net/HP_OfficeJet_Pro_8710?ip=192.168.10.82 HP_OfficeJet_Pro_8710 HPD6892B

Found 2 printer(s) on the 'net' bus.

Done.
braun@braun-desktop:~$

david braun (braunster) said : #2

The only printer that appears in the HP system tray GUI is HPD6892B.

shivani mandora (shivani1708) said : #3

Hi,

What happens if you run below command:

$hp-setup 192.168.10.82

david braun (braunster) said : #4

Well - 192.168.10.82 is the address of the printer that shows in the system
tray - I'm a bit reluctant to do anything that might break that one. The
one I'm having trouble with is at 192.168.10.83. However to answer your
question running "hp-setup 192.168.10.82" in a terminal window yields
$ hp-setup 192.168.10.82

HP Linux Imaging and Printing System (ver. 3.20.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching for device...
Found device: hp:/net/HP_OfficeJet_Pro_8710?ip=192.168.10.82
in the window and opens another window that shows
[image: image.png]
As expected - this is the printer that seems to work. (BTW - I canceled out
of this one). Running "hp-setup 192.168.10.83" (the missing printer) looked
similar. It reported in the terminal window
$ hp-setup 192.168.10.83

HP Linux Imaging and Printing System (ver. 3.20.6)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching for device...
Found device: hp:/net/HP_LaserJet_Professional_P_1102w?ip=192.168.10.83

and also popped up a window that showed

[image: image.png]
This was also kind of expected BUT I first checked to see if CUPS knew
about the HP 1102W and since it did and I believe hplip interfaces to CUPS
I canceled out again.

On Wed, Jan 6, 2021 at 12:30 AM shivani mandora <
<email address hidden>> wrote:

> Your question #694694 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694694
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> Hi,
>
> What happens if you run below command:
>
> $hp-setup 192.168.10.82
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/694694/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/694694
>
> You received this question notification because you asked the question.
>

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