trouble installing HP ENVY Photo 7855
I just bought this printer as a replacement. I have installed a half dozen HP printer by now. I used CUPS and never had a problem.
CUPS would find the correct driver in the designated place in my system. So I was surprised when after using CUPS with
this ENVY Photo 7855 (via wireless) I could not print and get the error "Could not find a filter for this printer" or something
to that effect. It seems to be looking for foomatic-rip-hplip.
I downloaded hplip from the HP web site and discovered that it is a gigantic program with two install scripts a make file
and lots more.
What do i do with this? Do I really need all this? I only want to print and scan and I have gotten the scanner to work.
I tried using the filter I already have named foomatic-rip. but I got page after page with only one line per page.
Also note, I have gotten the printer to work connecting "locally" i.e. via a USB cable. But my other computer in a different
room can't work this way.
Thanks for your help.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- brian_p
- Solved:
- Last query:
- Last reply:
Revision history for this message
|
#1 |
What OS are you using?
Give what you get for
avahi-browse -rt _ipp._tcp
and
avahi-browse -rt _uscan._tcp
--
Brian.
Revision history for this message
|
#2 |
Hello,
Thanks for responding so quickly.
I am using Ubuntu 18.o4
for your first inquiry
shenk@cloud:
+ enp5s0 IPv6 HP ENVY Photo 7800 series [C87A60] Internet
Printer local
+ enp5s0 IPv4 HP ENVY Photo 7800 series [C87A60] Internet
Printer local
= enp5s0 IPv4 HP ENVY Photo 7800 series [C87A60] Internet
Printer local
hostname = [HPBCE92FC87A60
address = [192.168.50.153]
port = [631]
txt = ["Fax=T" "rfo=ipp/faxout" "Scan=T"
"kind=document,
"URF=CP1,
"PaperMax=legal-A4"
"pdl=applicatio
"Duplex=T" "Color=F" "ty=HP ENVY Photo 7800 series" "product=(HP ENVY Photo
7800 series)" "mopria-
"UUID=ee8c9ba3-
"qtotal=1" "priority=20" "note=" "adminurl=
http://
= enp5s0 IPv6 HP ENVY Photo 7800 series [C87A60] Internet
Printer local
hostname = [HPBCE92FC87A60
address = [192.168.50.153]
port = [631]
txt = ["Fax=T" "rfo=ipp/faxout" "Scan=T"
"kind=document,
"URF=CP1,
"PaperMax=legal-A4"
"pdl=applicatio
"Duplex=T" "Color=F" "ty=HP ENVY Photo 7800 series" "product=(HP ENVY Photo
7800 series)" "mopria-
"UUID=ee8c9ba3-
"qtotal=1" "priority=20" "note=" "adminurl=
http://
For your secoind:
shenk@cloud:
+ enp5s0 IPv4 HP ENVY Photo 7800 series [C87A60] _uscan._tcp
local
+ enp5s0 IPv6 HP ENVY Photo 7800 series [C87A60] _uscan._tcp
local
= enp5s0 IPv4 HP ENVY Photo 7800 series [C87A60] _uscan._tcp
local
hostname = [HPBCE92FC87A60
address = [192.168.50.153]
port = [8080]
txt = ["duplex=F" "is=platen,adf" "cs=binary,
"pdl=applicatio
7800 series" "rs=eSCL" "representation
"UUID=ee8c9ba3-
http://
= enp5s0 IPv6 HP ENVY Photo 7800 series [C87A60] _uscan._tcp
local
hostname = [HPBCE92FC87A60
address = [192.168.50.153]
port = [8080]
txt = ["duplex=F" "is=platen,adf" "cs=binary,
"pdl=applicatio
7800 series" "rs=eSCL" "representation
"UUID=ee8c9ba3-
http://
On Sat, Dec 19, 2020 at 3:25 PM brian_p <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> Status: Open => Needs information
>
> brian_p requested more information:
> What OS are you using?
>
> Give what you get for
>
> avahi-browse -rt _ipp._tcp
>
> and
>
> avahi-browse -rt _uscan._tcp
>
> --
> Brian.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#3 |
Hello Ron,
Thanks for the info. From it we can deduce that a URI for the
printer is
ipp:/
The command
driverless
will also give you a URI, perhaps in a slightly different format.
Substitute for either URI in
lpadmin -p PRINTER -v URI -E -m everywhere
PRINTER may be anything you like, 7855 or envy7855, say. Test
printing with
lp -d PRINTER /etc/nsswitch.conf
Revision history for this message
|
#4 |
For scanning I would suggest sane-airscan:
https:/
https:/
Please pst the results of
scanimage -L
and
airscan-discover
and say whether you can now scan.
Revision history for this message
|
#5 |
This worked! I shall have to do more testing but it worked. And I learned
a pile of new admin tools.
Thanks.
ron shenk
On Sun, Dec 20, 2020 at 6:41 AM brian_p <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> brian_p proposed the following answer:
> Hello Ron,
>
> Thanks for the info. From it we can deduce that a URI for the
> printer is
>
> ipp://HPBCE92FC
>
> The command
>
> driverless
>
> will also give you a URI, perhaps in a slightly different format.
> Substitute for either URI in
>
> lpadmin -p PRINTER -v URI -E -m everywhere
>
> PRINTER may be anything you like, 7855 or envy7855, say. Test
> printing with
>
> lp -d PRINTER /etc/nsswitch.conf
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#6 |
Hello again.
to the first
root@cloud:
device `hpaio:
a Hewlett-Packard envy_photo_
and to the second
root@cloud:
airscan-discover: command not found
And I can scan via the browser, i.e. point to 192.168.50.153, click "scan"
and so on.
On Sun, Dec 20, 2020 at 6:50 AM brian_p <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> brian_p proposed the following answer:
> For scanning I would suggest sane-airscan:
>
> https:/
> https:/
> (Binaries)
>
> Please pst the results of
>
> scanimage -L
>
> and
>
> airscan-discover
>
> and say whether you can now scan.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#7 |
The suggestions worked and did solve my problem. Thank ou.
Revision history for this message
|
#8 |
> root@cloud:
> airscan-discover: command not found
Ron, did you install
sane-
from the link I gave you? It doesn't look like you did.
I would like to find out whether sane-airscan works with your
device. This would help other users. If you decide to do it, please
repeat the two commands I gave.
Glad you have printing and scanning going for you.
Cheers,
Brian.
Revision history for this message
|
#9 |
Ok, I am willing to help in this way. I looked around for
sane-airscan_
where do I get it?
And maybe you could give me some information about another HP printer I
have which is not
working. About two weeks ago both my HP printers stopping working, an
officejet 7500A and
a Office jet pro 8600; The 7500A behaved in such a way that I felt it could
not be fixed. But
the 8600 failed in a curious way. It complained of needing ink. So I
plunged $100 for new
ink but upon installing the new ink the printer failed with the message
"There is a problem
with the printer or ink system".
I have researched this problem and tried everything to no avail. HP
virtual assistant
wants me to replace the ink head for $160. I am not going to do that. And I
am more
than angry that just replacing HP's expensive ink cartridges would junk my
printer.
I tried abandoning HP in favor of Epson, but their support for linux is
little to none --
I could never get the scanner to work. So I bought the ENVY 7855. It seems
like
I am stuck. Buy ,constantly breaking HP or forego printing/scanning.
ron s.
On Sun, Dec 20, 2020 at 9:25 AM brian_p <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> brian_p posted a new comment:
> > root@cloud:
> > airscan-discover: command not found
>
> Ron, did you install
>
> sane-airscan_
>
> from the link I gave you? It doesn't look like you did.
>
> I would like to find out whether sane-airscan works with your
> device. This would help other users. If you decide to do it, please
> repeat the two commands I gave.
>
> Glad you have printing and scanning going for you.
>
> Cheers,
>
> Brian.
>
> --
> You received this question notification because you asked the question.
>
Revision history for this message
|
#10 |
Brian,
Ok I found (from your email) and installedair-scan. Now how do I use it/
ron s.
On Sun, Dec 20, 2020 at 1:09 PM Ron Shenk <email address hidden> wrote:
> Ok, I am willing to help in this way. I looked around for
> sane-airscan_
> where do I get it?
>
> And maybe you could give me some information about another HP printer I
> have which is not
> working. About two weeks ago both my HP printers stopping working, an
> officejet 7500A and
> a Office jet pro 8600; The 7500A behaved in such a way that I felt it
> could not be fixed. But
> the 8600 failed in a curious way. It complained of needing ink. So I
> plunged $100 for new
> ink but upon installing the new ink the printer failed with the message
> "There is a problem
> with the printer or ink system".
>
> I have researched this problem and tried everything to no avail. HP
> virtual assistant
> wants me to replace the ink head for $160. I am not going to do that. And
> I am more
> than angry that just replacing HP's expensive ink cartridges would junk my
> printer.
>
> I tried abandoning HP in favor of Epson, but their support for linux is
> little to none --
> I could never get the scanner to work. So I bought the ENVY 7855. It seems
> like
> I am stuck. Buy ,constantly breaking HP or forego printing/scanning.
>
> ron s.
>
> On Sun, Dec 20, 2020 at 9:25 AM brian_p <
> <email address hidden>> wrote:
>
>> Your question #694590 on HPLIP changed:
>> https:/
>>
>> brian_p posted a new comment:
>> > root@cloud:
>> > airscan-discover: command not found
>>
>> Ron, did you install
>>
>> sane-airscan_
>>
>> from the link I gave you? It doesn't look like you did.
>>
>> I would like to find out whether sane-airscan works with your
>> device. This would help other users. If you decide to do it, please
>> repeat the two commands I gave.
>>
>> Glad you have printing and scanning going for you.
>>
>> Cheers,
>>
>> Brian.
>>
>> --
>> You received this question notification because you asked the question.
>>
>
Revision history for this message
|
#11 |
by the way: response to scanimage -L
root@cloud:
device `airscan:e3:HP ENVY Photo 7800 series [C87A60]' is a eSCL HP ENVY
Photo 7800 series [C87A60] ip=192.168.50.153
device `hpaio:
a Hewlett-Packard envy_photo_
response to airscan-discover
root@cloud:
[devices]
HP ENVY Photo 7800 series [C87A60] = http://
eSCL
HP ENVY Photo 7800 series [C87A60] = https:/
eSCL
HP ENVY Photo 7800 series [C87A60] = http://
HP ENVY Photo 7800 series [C87A60] =
http://[Fe80::
WSD
On Sun, Dec 20, 2020 at 1:11 PM ron shenk <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> ron shenk posted a new comment:
> Ok, I am willing to help in this way. I looked around for
> sane-airscan_
> where do I get it?
>
> And maybe you could give me some information about another HP printer I
> have which is not
> working. About two weeks ago both my HP printers stopping working, an
> officejet 7500A and
> a Office jet pro 8600; The 7500A behaved in such a way that I felt it could
> not be fixed. But
> the 8600 failed in a curious way. It complained of needing ink. So I
> plunged $100 for new
> ink but upon installing the new ink the printer failed with the message
> "There is a problem
> with the printer or ink system".
>
> I have researched this problem and tried everything to no avail. HP
> virtual assistant
> wants me to replace the ink head for $160. I am not going to do that. And I
> am more
> than angry that just replacing HP's expensive ink cartridges would junk my
> printer.
>
> I tried abandoning HP in favor of Epson, but their support for linux is
> little to none --
> I could never get the scanner to work. So I bought the ENVY 7855. It seems
> like
> I am stuck. Buy ,constantly breaking HP or forego printing/scanning.
>
> ron s.
>
> On Sun, Dec 20, 2020 at 9:25 AM brian_p <
> <email address hidden>> wrote:
>
> > Your question #694590 on HPLIP changed:
> > https:/
> >
> > brian_p posted a new comment:
> > > root@cloud:
> > > airscan-discover: command not found
> >
> > Ron, did you install
> >
> > sane-airscan_
> >
> > from the link I gave you? It doesn't look like you did.
> >
> > I would like to find out whether sane-airscan works with your
> > device. This would help other users. If you decide to do it, please
> > repeat the two commands I gave.
> >
> > Glad you have printing and scanning going for you.
> >
> > Cheers,
> >
> > Brian.
> >
> > --
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>
Revision history for this message
|
#12 |
> root@cloud:
> device `airscan:e3:HP ENVY Photo 7800 series [C87A60]' is a eSCL HP ENVY
Thanks for the work, Ron. From your response, you appear to have installed the
sane-airscan package corectly
Now do
simple-scan "airscan:e3:HP ENVY Photo 7800 series [C87A60]"
Can you scan with this command?
Revision history for this message
|
#13 |
Did that, a window opened saying "Ready to Scan" (and in light print the
stuff in quotes.
There was nothing to do in the window no adornments, just the works and a
picture of
a printer. I clicked in the window, got nothing, I hit <cr> in the window
and got a popup
that said "Failed to scan, unable to connect to scanner".
ron s.
On Sun, Dec 20, 2020 at 2:20 PM brian_p <
<email address hidden>> wrote:
> Your question #694590 on HPLIP changed:
> https:/
>
> brian_p posted a new comment:
> > root@cloud:
> > device `airscan:e3:HP ENVY Photo 7800 series [C87A60]' is a eSCL HP ENVY
>
> Thanks for the work, Ron. From your response, you appear to have installed
> the
> sane-airscan package corectly
>
> Now do
>
> simple-scan "airscan:e3:HP ENVY Photo 7800 series [C87A60]"
>
> Can you scan with this command?
>
> --
> You received this question notification because you asked the question.
>
Revision history for this message
|
#14 |
Ok now I got something. I did another scanimage -L and this time the
previous e3 changed to e0, i.e.
airscan:e0:HP ENVY Photo 7800 series [C87A60]
I tried this, got the "Ready to Scan" window and noticed that in the title
bar there a scan button, which I
click and lo! it scanned nicely.
By the way, I did another "airscan-discover" an put the results after
[device] into /etc/sane.
ron s.
On Sun, Dec 20, 2020 at 3:11 PM Ron Shenk <email address hidden> wrote:
> Did that, a window opened saying "Ready to Scan" (and in light print the
> stuff in quotes.
> There was nothing to do in the window no adornments, just the works and a
> picture of
> a printer. I clicked in the window, got nothing, I hit <cr> in the window
> and got a popup
> that said "Failed to scan, unable to connect to scanner".
>
> ron s.
>
> On Sun, Dec 20, 2020 at 2:20 PM brian_p <
> <email address hidden>> wrote:
>
>> Your question #694590 on HPLIP changed:
>> https:/
>>
>> brian_p posted a new comment:
>> > root@cloud:
>> > device `airscan:e3:HP ENVY Photo 7800 series [C87A60]' is a eSCL HP ENVY
>>
>> Thanks for the work, Ron. From your response, you appear to have
>> installed the
>> sane-airscan package corectly
>>
>> Now do
>>
>> simple-scan "airscan:e3:HP ENVY Photo 7800 series [C87A60]"
>>
>> Can you scan with this command?
>>
>> --
>> You received this question notification because you asked the question.
>>
>
Revision history for this message
|
#15 |
> I tried this, got the "Ready to Scan" window and noticed that in the title
> bar there a scan button, which I
> click and lo! it scanned nicely.
Splendid. Thanks for your investigations.
Regarding your 8600, I do not think I can help very much. It is a
hardware rather than a software issue. About the only thing I can
think of is to ensure the ink cartridges have been inserted correctly.
Regards,
Brian.