can't finish hplip downlaod becase of missin characters

Asked by eliav shwartz on 2020-12-17

i'm new user of ubuntu 18.04 (can't install 20 ver on my computer).
i download hplip.
when download finished i got a massage about some missing characters and the file seems corrupted

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
2020-12-21
Last query:
2020-12-21
Last reply:
2020-12-17
Best Manfred Hampl (m-hampl) said : #1

What exactly are you doing?

How do you execute the download?

After the download you should not do a doubleclick on the file, but you have to open a terminal window and issue the command
sh hplip-3.20.11.run

see https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index for more details

eliav shwartz (eliav1) said : #2

thanks.
I did it.
I'll do it again and send the system error

אליאב

בתאריך יום ה׳, 17 בדצמ׳ 2020, 13:31, מאת Manfred Hampl ‏<
<email address hidden>>:

> Your question #694554 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694554
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> What exactly are you doing?
>
> How do you execute the download?
>
> After the download you should not do a doubleclick on the file, but you
> have to open a terminal window and issue the command
> sh hplip-3.20.11.run
>
> see https://developers.hp.com/hp-linux-imaging-and-
> printing/install/install/index for more details
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/694554/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/694554
>
> You received this question notification because you asked the question.
>

eliav shwartz (eliav1) said : #3

thanks

installation started OK.

i've just had to follow the instrucion

in the end i got the following:

error: 'make' command failed with status code 2.

i didn't try yet to print.

thanks again

eliav

On 17/12/2020 13:31, Manfred Hampl wrote:
> Your question #694554 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/694554
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> What exactly are you doing?
>
> How do you execute the download?
>
> After the download you should not do a doubleclick on the file, but you have to open a terminal window and issue the command
> sh hplip-3.20.11.run
>
> see https://developers.hp.com/hp-linux-imaging-and-
> printing/install/install/index for more details
>

eliav shwartz (eliav1) said : #4

Thanks Manfred Hampl, that solved my question.