I keep getting an error code when trying to download a software driver for my printer

Asked by Rosalyn Danter on 2020-05-23

My printer wont recognise my laptop and I have been trying to download a driver but it keeps coming up with an error and fails to install. The laptop runs on Linux Ubuntu

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
shivani mandora
Solved:
2020-05-28
Last query:
2020-05-28
Last reply:
2020-05-26
Best shivani mandora (shivani1708) said : #1

Hi,

Can you please install latest driver from below path and install it using below command in your ubuntu system:

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

$sh hplip-3.20.5.run

Please let me know if you are facing the same issue once again.

Manfred Hampl (m-hampl) said : #3

"it just wont install."

What happens if you try?
Please copy/paste the full output that you receive for your attempt.

Manfred Hampl (m-hampl) said : #5

If the problem has been solved, then please set the status of the question document accordingly, e.g. by visiting https://answers.launchpad.net/hplip/+question/690905 and pressing the related button.