A recent upgrade to Debian 10 (buster) made my HP printer fail.

Asked by Wim Magnus on 2019-08-02

I have a LaserJet CP1025nw color printer that worked fine with all previous Debian distributions up to Debian 9.9
However, after a recent upgrade to Debian 10, the messages displayed on screen suddenly complained about a missing plug-in.
So, I decided to download hplip-3.19.6.run which, to my knowledge, is the most recent HP installer.
Running hplip-3.19.6.run however failed as well, alledgedly due to the missing dependencies pyqt5 and gui_qt5.
Now, both python and qt5 ate installed on my pc (even including the development files for qt5) but I have no idea what gui_qt5 is referring to. It gets even more strange when the final message of the installer is prompting me to install the dependencies
pyqt4 and pyqt4-dbus (yes, 4!) before rerunning the installer (see below

RUNNING PRE-PACKAGE COMMANDS
----------------------------
su -c "dpkg --configure -a" (Pre-depend step 1)
su -c "apt-get install -f" (Pre-depend step 2)
su -c "apt-get update" (Pre-depend step 3)
OK

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'su -c "apt-get install --force-yes -y gtk2-engines-pixbuf"'
Please wait, this may take several minutes...
Running 'su -c "apt-get install --force-yes -y python-pyqt5"'
Please wait, this may take several minutes...
Running 'su -c "apt-get install --force-yes -y python-dbus.mainloop.pyqt5"'
Please wait, this may take several minutes...
error: A required dependency 'pyqt4-dbus (PyQt 4 DBus - DBus Support for PyQt4)' is still missing.
error: A required dependency 'pyqt4 (PyQt 4- Qt interface for Python (for Qt version 4.x))' is still missing.

RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK

RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'pyqt4-dbus (PyQt 4 DBus - DBus Support for PyQt4)' is still missing.
error: A required dependency 'pyqt4 (PyQt 4- Qt interface for Python (for Qt version 4.x))' is still missing.
error: Installation cannot continue without these dependencies.
error: Please manually install this dependency and re-run this installer.

It goes without saying that I badly need assistance and I would greatly appreciate if anyone can me help out of this.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
shivani mandora
Solved:
2019-08-12
Last query:
2019-08-12
Last reply:
2019-08-12
shivani mandora (shivani1708) said : #1

Hi,

Debian 10 is not supported by HPLIP yet. Hence it is failing with your printer.
We will support Debian 10 in our future releases.

Please check supported printers and distros from below link:
https://developers.hp.com/hp-linux-imaging-and-printing/release_notes

Thanks,
Shivani

Wim Magnus (wmagnus) said : #2

Dear Shivani,

I already knew that Debian 10 is not in the list of supported platforms
for now, but I was actually hoping that HP could provide some work-arounds
in the meantime. After all, Debian is a pretty widespread distro isn't it?

Wim Magnus
E-mail : <email address hidden>

On Fri, 2 Aug 2019, shivani mandora wrote:

> Your question #682518 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/682518
>
> Status: Open => Answered
>
> shivani mandora proposed the following answer:
> Hi,
>
> Debian 10 is not supported by HPLIP yet. Hence it is failing with your printer.
> We will support Debian 10 in our future releases.
>
> Please check supported printers and distros from below link:
> https://developers.hp.com/hp-linux-imaging-and-printing/release_notes
>
> Thanks,
> Shivani
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/682518/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/682518
>
> You received this question notification because you asked the question.
>

Best shivani mandora (shivani1708) said : #3

Hi Wim,

We will provide support of Debian 10 in the upcoming release 3.19.8. Please wait till then.

Wim Magnus (wmagnus) said : #4

I'll await the upcoming release. Thank you.
Wim