HP 500 drivers / software

Asked by Thomas

 We have a HP DesignJet 500 that came with windows drivers. We now need these drivers for RedHat Linux 7. How do I get them?

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srinivas (srinivas5) said :
#1

Hi,
The support for HP DesignJet 500 is yet to be added in hplip driver RHEL package. We will discuss this with team and update on the plan for supporting this device in future hplip release.

Thanks,
Srini

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Thomas (tcgambini) said :
#2

Can we use another like driver...maybe the 300 one or ?

vr

Thomas Gambini
________________________________________
From: <email address hidden> <email address hidden> on behalf of srinivas <email address hidden>
Sent: Friday, September 14, 2018 11:27 AM
To: Gambini, Thomas (US Person)
Subject: Re: [Question #673741]: HP 500 drivers / software

Your question #673741 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/673741

    Status: Open => Answered

srinivas proposed the following answer:
Hi,
The support for HP DesignJet 500 is yet to be added in hplip driver RHEL package. We will discuss this with team and update on the plan for supporting this device in future hplip release.

Thanks,
Srini

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srinivas (srinivas5) said :
#3

Hi,
Different (300) series driver will not work for this device as the device will not get identified during the setup process.

Can you help with this problem?

Provide an answer of your own, or ask Thomas for more information if necessary.

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