hplip-3.9.2.run fails to install

By the time this error occurs (which I will now fix, thanks for the report),
the software is fully installed. So, you should be able to safely ignore
this issue. If you now run "hp-setup -i" as root, does it work?

On Tue, Mar 17, 2009 at 5:34 AM, Eric B <<email address hidden>
> wrote:

> New question #64417 on HPLIP:
> https://answers.launchpad.net/hplip/+question/64417
>
> Hello,
> Some days ago i have installed the hplip-3.9.2.run library to have printer
> acces (for HP Photosmart 7655) on Ubunto 8.2 server (without any grapical
> interface X11 , just console mode)
> First installation went well.. so far so good
>
> After a time i tried to install Samba (via Webmin) to share printer service
> to a windows client
> after some troubles with user authentication i got in trouble
>
> I am not able to use the printer any more.... even not via linux itself
>
> After reinstalling hplip-3.9.2.run the script assumes that the server runs
> X11 .. so install script failes
>
> -----------------------------------------------------------------------------------------------------------------------------------------------------------
>
> POST-BUILD COMMANDS
> -------------------
> Sending close message to hp-systray...
> Traceback (most recent call last):
> File "./install.py", line 233, in <module>
> text_install.start(language, auto, test_depends, test_unknown,
> assume_network, max_retries, enable, disable)
> File "/home/eric/hplip-3.9.2/installer/text_install.py", line 802, in
> start
> SessionBus().send_message(msg)
> File "/var/lib/python-support/python2.5/dbus/_dbus.py", line 217, in
> __new__
> mainloop=mainloop)
> File "/var/lib/python-support/python2.5/dbus/_dbus.py", line 106, in
> __new__
> bus = BusConnection.__new__(subclass, bus_type, mainloop=mainloop)
> File "/var/lib/python-support/python2.5/dbus/bus.py", line 125, in __new__
> bus = cls._new_for_bus(address_or_type, mainloop=mainloop)
> dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed:
> dbus-launch failed to autolaunch D-Bus session: Autolaunch error: X11
> initialization failed.
>
>
> ----------------------------------------------------------------------------------------------------------------------------------------------------------------
> Disable qt3 / qt4 in the install options won't work.
> Don't know what to do to now :(
>
> Gtz Eric
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Hello,
Thanks for your fast reply.
The suggested option to run hp-setup -i does not work. :(

Screen output :
___________________________________________________________________
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0

Using connection type: usb
error: No device selected/specified or that supports this functionality.

___________________________________________________________________
----- Original Message -----
From: "dwelch91" <email address hidden>
To: <email address hidden>
Sent: Tuesday, March 17, 2009 4:42 PM
Subject: Re: [Question #64417]: hplip-3.9.2.run fails to install

Your question #64417 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/64417

    Status: Open => Answered

dwelch91 proposed the following answer:
By the time this error occurs (which I will now fix, thanks for the report),
the software is fully installed. So, you should be able to safely ignore
this issue. If you now run "hp-setup -i" as root, does it work?

On Tue, Mar 17, 2009 at 5:34 AM, Eric B <<email address hidden>
> wrote:

> New question #64417 on HPLIP:
> https://answers.launchpad.net/hplip/+question/64417
>
> Hello,
> Some days ago i have installed the hplip-3.9.2.run library to have
> printer
> acces (for HP Photosmart 7655) on Ubunto 8.2 server (without any grapical
> interface X11 , just console mode)
> First installation went well.. so far so good
>
> After a time i tried to install Samba (via Webmin) to share printer
> service
> to a windows client
> after some troubles with user authentication i got in trouble
>
> I am not able to use the printer any more.... even not via linux itself
>
> After reinstalling hplip-3.9.2.run the script assumes that the server
> runs
> X11 .. so install script failes
>
> -----------------------------------------------------------------------------------------------------------------------------------------------------------
>
> POST-BUILD COMMANDS
> -------------------
> Sending close message to hp-systray...
> Traceback (most recent call last):
> File "./install.py", line 233, in <module>
> text_install.start(language, auto, test_depends, test_unknown,
> assume_network, max_retries, enable, disable)
> File "/home/eric/hplip-3.9.2/installer/text_install.py", line 802, in
> start
> SessionBus().send_message(msg)
> File "/var/lib/python-support/python2.5/dbus/_dbus.py", line 217, in
> __new__
> mainloop=mainloop)
> File "/var/lib/python-support/python2.5/dbus/_dbus.py", line 106, in
> __new__
> bus = BusConnection.__new__(subclass, bus_type, mainloop=mainloop)
> File "/var/lib/python-support/python2.5/dbus/bus.py", line 125, in
> __new__
> bus = cls._new_for_bus(address_or_type, mainloop=mainloop)
> dbus.exceptions.DBusException:
> org.freedesktop.DBus.Error.Spawn.ExecFailed:
> dbus-launch failed to autolaunch D-Bus session: Autolaunch error: X11
> initialization failed.
>
>
> ----------------------------------------------------------------------------------------------------------------------------------------------------------------
> Disable qt3 / qt4 in the install options won't work.
> Don't know what to do to now :(
>
> Gtz Eric
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

--
If this answers your question, please go to the following page to let us
know that it is solved:
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Please run:

/usr/lib/cups/backend/hp

and post the output.

Thanks.

Aaron

Hello Aaron,
As requested the screen output:
eric@ubuntu:/usr/lib/cups/backend$ ls
beh hp http lpd scsi smb socket
dnssd hpfax ipp parallel serial snmp usb
eric@ubuntu:/usr/lib/cups/backend$ ./hp
direct hp "Unknown" "HP Printer (HPLIP)"
Regards,
Eric
----- Original Message -----
From: "Aaron Albright" <email address hidden>
To: <email address hidden>
Sent: Tuesday, March 17, 2009 8:49 PM
Subject: Re: [Question #64417]: hplip-3.9.2.run fails to install

Your question #64417 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/64417

    Status: Open => Needs information

Aaron Albright requested for more information:
Please run:

/usr/lib/cups/backend/hp

and post the output.

Thanks.

Aaron

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/hplip/+question/64417

You received this question notification because you are a direct
subscriber of the question.

Please run hp-check -t and post the output.

Also run:

sudo /usr/lib/cups/backend/usb

and post that output.

Also:

lsusb

Thanks.

Aaron

Hi Aaron,
In reply of your request ...
hp-check -t
------------------------------------------------------------------------------
Checking for CUPS...
Status: taakplanner is actief
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r
parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development
files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version
4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for
Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[installation]
version = 3.9.2.49
date_time = 03/18/09 08:17:03

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

   No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...
-----------
| SUMMARY |
-----------

No errors or warnings.

Done.
eric@ubuntu:~$
----------------------------------------------------------------------------------------------------------------
 sudo /usr/lib/cups/backend/usb
(no screen output
-----------------------------------------------------------------------------------------------------------------
eric@ubuntu:~$ lsusb
Bus 005 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage
Device
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
eric@ubuntu:~$

-----------------------------------------------------------------------------------------------------------------
Regards,
Eric

----- Original Message -----
From: "Aaron Albright" <email address hidden>
To: <email address hidden>
Sent: Tuesday, March 17, 2009 9:56 PM
Subject: Re: [Question #64417]: hplip-3.9.2.run fails to install

Your question #64417 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/64417

    Status: Open => Needs information

Aaron Albright requested for more information:
Please run hp-check -t and post the output.

Also run:

sudo /usr/lib/cups/backend/usb

and post that output.

Also:

lsusb

Thanks.

Aaron

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/hplip/+question/64417

You received this question notification because you are a direct
subscriber of the question.

lsusb indicates that the printer is not being detected by the USB subsystem. Either:

The printer is not connected correctly
There is a USB kernel problem
There is a problem with your USB hardware
There is a problem with the USB cable

or it's even possible there is a hardware problem with the printer.

Try a different usb cable?
Does the printer work on a windows system?
Does the printer work on another linux system?

These are just some ideas...either way at this point it seems to be a hardware problem of some sort unrelated to HPLIP.

Hope this points you in the right direction.

Aaron