Need HPlip driver for HP C4480 Scanner

Asked by Russell

Have Ubuntu 8.04 Hardy Heron: hplip 2.8.2: Scanner of (Cpy/Scn/Print W/card slot)does not work!
Ubuntu support for that I/O device states: Works out of box w/ hplip 2.89. driver!
Try dnload of hplip 2.8.12, got: no dnload, but file on desktop: hplip2.8.12.run: could not install::
I do not know enough about the numbering sequence to know which is latest version.
Can anyone help me?
Thanks

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Aaron Albright
Solved:
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

Please run hp-check -t and post the output.

Thanks.

Aaron

Revision history for this message
Russell (russdex) said :
#2

Thanks for your help:
Russell
russell@owner-desktop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid drv_dir value: /usr/share/cups/drv/hp/

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux owner-desktop 2.6.24-23-generic #1 SMP Mon Jan 26 00:13:11 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
error: NOT FOUND OR FAILED TO LOAD!

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes build-essential

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes openssl

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes build-essential

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python-qt3

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python2.5-dev

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python-reportlab

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes sane-utils

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

_2400_Series
------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://Lexmark/%202400%20Series
PPD: /etc/cups/ppd/_2400_Series.ppd
PPD Description: Generic PCL 5 Printer - CUPS+Gutenprint v5.0.2 Simplified
Printer status: printer _2400_Series now printing _2400_Series-2. enabled since Tue 03 No %%BoundingBox: comment in header!
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
fax
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: socket://localhost:9900
PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Wed 02 Jul 2008 05:22:03 AM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Photosmart_C4400_series
-----------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Photosmart_C4400_series?serial=CN894HY37V0557
PPD: /etc/cups/ppd/Photosmart_C4400_series.ppd
PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer Photosmart_C4400_series is idle. enabled since Mon 02 Feb 2009 07:25:56 PM CST

HP Linux Imaging and Printing System (ver. 2.8.2)
Services and Status Daemon ver. 9.3

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Unsupported model: Photosmart_C4400_series

Photosmart_C4400_series2
------------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://HP/Photosmart%20C4400%20series?serial=CN894HY37V0557
PPD: /etc/cups/ppd/Photosmart_C4400_series2.ppd
PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer Photosmart_C4400_series2 is idle. enabled since Tue 03 Feb 2009 12:02:36 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Photosmart_C4400_series3
------------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://HP/Photosmart%20C4400%20series?serial=CN894HY37V0557
PPD: /etc/cups/ppd/Photosmart_C4400_series3.ppd
PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer Photosmart_C4400_series3 is idle. enabled since Tue 03 Feb 2009 12:02:36 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
error: scanimage not found.

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x6c11 at 003:003:
    Device URI: hp:/usb/Photosmart_C4400_series?serial=CN894HY37V0557
    Device node: /dev/bus/usb/003/003
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/003
# owner: lp
# group: scanner
user::rw-
user:russell:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
-----------

error: 22 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
sudo apt-get install --yes --force-yes build-essential
sudo apt-get install --yes --force-yes openssl
sudo apt-get install --yes --force-yes libjpeg62-dev
sudo apt-get install --yes --force-yes libsnmp-dev
sudo apt-get install --yes --force-yes build-essential
sudo apt-get install --yes --force-yes libtool
sudo apt-get install --yes --force-yes libusb-dev
sudo apt-get install --yes --force-yes python-qt3
sudo apt-get install --yes --force-yes python2.5-dev
sudo apt-get install --yes --force-yes python-reportlab
sudo apt-get install --yes --force-yes libsane-dev
sudo apt-get install --yes --force-yes sane-utils

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

russell@owner-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Tue, 3 Feb 2009 17:09:48 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Please run hp-check -t and post the output.
>
> Thanks.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
See how Windows Mobile brings your life together—at home, work, or on the go.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#3

It doesn't appear the printer is configured for use with HPLIP.

Is the printer connected? If so try disconnecting and then reconnect it.

Then to configure the printer correctly run":

sudo hp-setup

Hope this helps.

Aaron

Revision history for this message
Russell (russdex) said :
#4

This is all way over my head, I have no idea what all this is about.

My printer (C4480 all-in-one)works
My copier works
My card reader seems to work
My scanner can not be operated through my PC

I assume, because most of this device works, that I have most of what I need, as a driver goes. I lack skills for simple things, much less what appears as programming detail. If this is a taste of my life in Ubuntu, I am way out of my league.

The only thing I can think off right now is thanks for your time and interest in helping me and point me to the kindergarten teacher.

Thanks
Russell

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Tue, 3 Feb 2009 18:24:21 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Needs information => Open
>
> You gave more information on the question:
>
> Thanks for your help:
> Russell
> russell@owner-desktop:~$ hp-check -t
>
> HP Linux Imaging and Printing System (ver. 2.8.2)
> Dependency/Version Check Utility ver. 13.0
>
> Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before compiling the
> HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
> are installed to successfully compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a distro
> supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
> has the proper dependencies installed to successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This mode
> will check both of the above cases (both compile- and run-time dependencies).
>
> Saving output in log file: hp-check.log
>
> Initializing. Please wait...
> warning: Invalid drv_dir value: /usr/share/cups/drv/hp/
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Basic system information:
> Linux owner-desktop 2.6.24-23-generic #1 SMP Mon Jan 26 00:13:11 UTC 2009 i686 GNU/Linux
>
> Distribution:
> ubuntu 8.04
>
> HPOJ running?
> No, HPOJ is not running (OK).
>
> Checking Python version...
> OK, version 2.5.2 installed
>
> Checking PyQt version...
> error: NOT FOUND OR FAILED TO LOAD!
>
> Checking SIP version...
> error: SIP not installed or version not found.
>
> Checking for CUPS...
> Status: scheduler is running
> error: Version: (Not available. CUPS may not be installed or not running.)
>
>
> ------------------------------------
> | COMPILE AND RUNTIME DEPENDENCIES |
> ------------------------------------
>
> note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
>
> Checking for dependency: cups - Common Unix Printing System...
> OK, found.
>
> Checking for dependency: cups-ddk - CUPS driver development kit...
> OK, found.
>
> Checking for dependency: cups-devel- Common Unix Printing System development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
>
> Checking for dependency: gcc - GNU Project C and C++ Compiler...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes build-essential
>
> Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
> OK, found.
>
> Checking for dependency: libcrypto - OpenSSL cryptographic library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes openssl
>
> Checking for dependency: libjpeg - JPEG library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libjpeg62-dev
>
> Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libsnmp-dev
>
> Checking for dependency: libpthread - POSIX threads library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes build-essential
>
> Checking for dependency: libtool - Library building support services...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libtool
>
> Checking for dependency: libusb - USB library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libusb-dev
>
> Checking for dependency: make - GNU make utility to maintain groups of programs...
> OK, found.
>
> Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
> OK, found.
>
> Checking for dependency: ppdev - Parallel port support kernel module....
> OK, found.
>
> Checking for dependency: PyQt - Qt interface for Python...
> error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes python-qt3
>
> Checking for dependency: python-devel - Python development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes python2.5-dev
>
> Checking for dependency: Python 2.3 or greater - Required for fax functionality...
> OK, found.
>
> Checking for dependency: Python 2.2 or greater - Python programming language...
> OK, found.
>
> Checking for dependency: Reportlab - PDF library for Python...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes python-reportlab
>
> Checking for dependency: SANE - Scanning library...
> OK, found.
>
> Checking for dependency: SANE - Scanning library development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes libsane-dev
>
> Checking for dependency: scanimage - Shell scanning program...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
> To install this dependency, execute this command:
> sudo apt-get install --yes --force-yes sane-utils
>
> Checking for dependency: xsane - Graphical scanner frontend for SANE...
> OK, found.
>
>
> ----------------------
> | HPLIP INSTALLATION |
> ----------------------
>
>
> Currently installed HPLIP version...
> HPLIP 2.8.2 currently installed in '/usr/share/hplip'.
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hpssd]
> # Note: hpssd does not support dynamic ports
> # Port 2207 is the IANA assigned port for hpssd
> port=2207
>
> [hplip]
> version=2.8.2
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hpijs/HP
> ppdbase=/usr/share/ppd/hpijs
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-drv-install=yes
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=no
> internal-tag=2.8.2.10
>
>
> -------------------------------
> | DISCOVERED PARALLEL DEVICES |
> -------------------------------
>
> No devices found.
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> No devices found.
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> _2400_Series
> ------------
> Type: Unknown
> Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
> Device URI: usb://Lexmark/%202400%20Series
> PPD: /etc/cups/ppd/_2400_Series.ppd
> PPD Description: Generic PCL 5 Printer - CUPS+Gutenprint v5.0.2 Simplified
> Printer status: printer _2400_Series now printing _2400_Series-2. enabled since Tue 03 No %%BoundingBox: comment in header!
> warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
> fax
> ---
> Type: Unknown
> Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
> Device URI: socket://localhost:9900
> PDF
> ---
> Type: Unknown
> Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
> Device URI: cups-pdf:/
> PPD: /etc/cups/ppd/PDF.ppd
> PPD Description: Generic PDF file generator
> Printer status: printer PDF is idle. enabled since Wed 02 Jul 2008 05:22:03 AM CDT
> warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
> Photosmart_C4400_series
> -----------------------
> Type: Printer
> Installed in HPLIP?: Yes, using the hp: CUPS backend.
> Device URI: hp:/usb/Photosmart_C4400_series?serial=CN894HY37V0557
> PPD: /etc/cups/ppd/Photosmart_C4400_series.ppd
> PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
> Printer status: printer Photosmart_C4400_series is idle. enabled since Mon 02 Feb 2009 07:25:56 PM CST
>
> HP Linux Imaging and Printing System (ver. 2.8.2)
> Services and Status Daemon ver. 9.3
>
> Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> error: Unsupported model: Photosmart_C4400_series
>
> Photosmart_C4400_series2
> ------------------------
> Type: Unknown
> Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
> Device URI: usb://HP/Photosmart%20C4400%20series?serial=CN894HY37V0557
> PPD: /etc/cups/ppd/Photosmart_C4400_series2.ppd
> PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
> Printer status: printer Photosmart_C4400_series2 is idle. enabled since Tue 03 Feb 2009 12:02:36 PM CST
> warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
> Photosmart_C4400_series3
> ------------------------
> Type: Unknown
> Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
> Device URI: usb://HP/Photosmart%20C4400%20series?serial=CN894HY37V0557
> PPD: /etc/cups/ppd/Photosmart_C4400_series3.ppd
> PPD Description: HP PhotoSmart C4380 Foomatic/hpijs, hpijs 2.8.2
> Printer status: printer Photosmart_C4400_series3 is idle. enabled since Tue 03 Feb 2009 12:02:36 PM CST
> warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
>
> ----------------------
> | SANE CONFIGURATION |
> ----------------------
>
> 'hpaio' in '/etc/sane.d/dll.conf'...
> error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
>
> Checking output of 'scanimage -L'...
> error: scanimage not found.
>
> ---------------------
> | PYTHON EXTENSIONS |
> ---------------------
>
> Checking 'cupsext' CUPS extension...
> OK, found.
>
> Checking 'pcardext' Photocard extension...
> OK, found.
>
> Checking 'hpmudext' I/O extension...
> OK, found.
>
> Checking 'scanext' SANE scanning extension...
> OK, found.
>
>
> -----------------
> | USB I/O SETUP |
> -----------------
>
>
> Checking for permissions of USB attached printers...
>
> HP Device 0x6c11 at 003:003:
> Device URI: hp:/usb/Photosmart_C4400_series?serial=CN894HY37V0557
> Device node: /dev/bus/usb/003/003
> Mode: 0660
> getfacl: Removing leading '/' from absolute path names
> # file: dev/bus/usb/003/003
> # owner: lp
> # group: scanner
> user::rw-
> user:russell:rw-
> group::rw-
> mask::rw-
> other::---
>
>
> -----------
> | SUMMARY |
> -----------
>
> error: 22 errors and/or warnings.
>
> Summary of needed commands to run to satisfy missing dependencies:
> sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
> sudo apt-get install --yes --force-yes build-essential
> sudo apt-get install --yes --force-yes openssl
> sudo apt-get install --yes --force-yes libjpeg62-dev
> sudo apt-get install --yes --force-yes libsnmp-dev
> sudo apt-get install --yes --force-yes build-essential
> sudo apt-get install --yes --force-yes libtool
> sudo apt-get install --yes --force-yes libusb-dev
> sudo apt-get install --yes --force-yes python-qt3
> sudo apt-get install --yes --force-yes python2.5-dev
> sudo apt-get install --yes --force-yes python-reportlab
> sudo apt-get install --yes --force-yes libsane-dev
> sudo apt-get install --yes --force-yes sane-utils
>
> Please refer to the installation instructions at:
> http://hplip.sourceforge.net/install/index.html
>
> russell@owner-desktop:~$
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Tue, 3 Feb 2009 17:09:48 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Open => Needs information
> >
> > Aaron Albright requested for more information:
> > Please run hp-check -t and post the output.
> >
> > Thanks.
> >
> > Aaron
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> See how Windows Mobile brings your life together—at home, work, or on the go.
> http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#5

Russell,

You aren't way out of your league. There are just some simple tools you'll learn with your time in Linux that will start to make more sense.

Click:

Applications -> Accesories -> Terminal

Then type "sudo apt-get install hplip-gui", press enter. Follow the instructions (press Y, etc.).

Then type "sudo hp-setup", press enter. Follow the steps.

Then to scan run xane. Click: Applications ->Graphics -> Xsane

Should be good to go.

All the best,

Aaron

Revision history for this message
Russell (russdex) said :
#6

I went sny.pk. and installed hplip-gui from there (with all other dependencies) Then tried set-up. as you can see, for what ever reason, the system is not recognizing the device.
I also tried "XANE", I get no device

russell@owner-desktop:~$ sudo apt-get install hp-gui
[sudo] password for russell:
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Couldn't find package hp-gui
russell@owner-desktop:~$ apt-get hplip-gui
E: Invalid operation hplip-gui
russell@owner-desktop:~$ sudo hp-setup
[sudo] password for russell:

HP Linux Imaging and Printing System (ver. 2.8.2)
Printer/Fax Setup Utility ver. 7.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No devices found. Please make sure your printer is properly connected and powered-on.
Done.
russell@owner-desktop:~$ sudo apt-get install hplip-gui
Reading package lists... Done
Building dependency tree
Reading state information... Done
hplip-gui is already the newest version.
The following packages were automatically installed and are no longer required:
  linux-headers-2.6.24-19-generic linux-headers-2.6.24-19
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.
russell@owner-desktop:~$ sudo hplip-setup
sudo: hplip-setup: command not found
russell@owner-desktop:~$ sudo hp-setup

HP Linux Imaging and Printing System (ver. 2.8.2)
Printer/Fax Setup Utility ver. 7.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No devices found. Please make sure your printer is properly connected and powered-on.
Done.
russell@owner-desktop:~$ sudo hp-setup

HP Linux Imaging and Printing System (ver. 2.8.2)
Printer/Fax Setup Utility ver. 7.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No devices found. Please make sure your printer is properly connected and powered-on.
Done.
russell@owner-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Tue, 3 Feb 2009 20:07:34 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> Russell,
>
> You aren't way out of your league. There are just some simple tools
> you'll learn with your time in Linux that will start to make more sense.
>
> Click:
>
> Applications -> Accesories -> Terminal
>
> Then type "sudo apt-get install hplip-gui", press enter. Follow the
> instructions (press Y, etc.).
>
> Then type "sudo hp-setup", press enter. Follow the steps.
>
> Then to scan run xane. Click: Applications ->Graphics -> Xsane
>
> Should be good to go.
>
> All the best,
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
See how Windows connects the people, information, and fun that are part of your life.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#7

The problem is that the device you are trying to configure is not supported in the HPLIP version you are using.

You'll want to upgrade to the latest HPLIP here: http://hplipopensource.com

Use the automatic installer, it's well tested on Ubuntu and you shouldn't have any problems.

The instructions are here:

http://hplipopensource.com/hplip-web/install/install/index.html

Hope this helps.

Aaron

Revision history for this message
Russell (russdex) said :
#8

Thanks AAron,

I try that and let you know the results. Thanks for sticking with me on this
Rusty

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Tue, 3 Feb 2009 21:47:13 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> The problem is that the device you are trying to configure is not
> supported in the HPLIP version you are using.
>
> You'll want to upgrade to the latest HPLIP here:
> http://hplipopensource.com
>
> Use the automatic installer, it's well tested on Ubuntu and you
> shouldn't have any problems.
>
> The instructions are here:
>
> http://hplipopensource.com/hplip-web/install/install/index.html
>
> Hope this helps.
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#9

No problem. Please update when you can. Setting to answered for now.

Aaron

Revision history for this message
Russell (russdex) said :
#10

The first step at: http://hplipopensource.com/hplip-web/install/install/index.html was as follows:
At terminal,
russell@owner-desktop:~$ sh hplip-2.8.12.run
sh: Can't open hplip-2.8.12.run
russell@owner-desktop:~$

Now hplip-2.8.12.run has been on my desktop for at least a week, I can not open that file with any number of applications, and you can see here, it seems the command [sh] does not work. HOWEVER, THIS IS THE FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK HERE: i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Tue, 3 Feb 2009 22:06:29 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Answered => Open
>
> You are still having a problem:
>
> Thanks AAron,
>
> I try that and let you know the results. Thanks for sticking with me on this
> Rusty
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Tue, 3 Feb 2009 21:47:13 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Open => Answered
> >
> > Aaron Albright proposed the following answer:
> > The problem is that the device you are trying to configure is not
> > supported in the HPLIP version you are using.
> >
> > You'll want to upgrade to the latest HPLIP here:
> > http://hplipopensource.com
> >
> > Use the automatic installer, it's well tested on Ubuntu and you
> > shouldn't have any problems.
> >
> > The instructions are here:
> >
> > http://hplipopensource.com/hplip-web/install/install/index.html
> >
> > Hope this helps.
> >
> > Aaron
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
> http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/

Revision history for this message
dwelch91 (dwelch91) said :
#11

Run 'ls' first to make sure you have the name and location correct:

$ ls

Verify that the .run file is listed in this directory.

And then, try running the command this way:

$ sh ./hplip-2.8.12.run

with the extra dot and slash.

On Sat, Feb 7, 2009 at 11:42 AM, Russell <
<email address hidden>> wrote:

> Question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Answered => Open
>
> Russell is still having a problem:
>
> The first step at:
> http://hplipopensource.com/hplip-web/install/install/index.html was as
> follows:
> At terminal,
> russell@owner-desktop:~$ sh hplip-2.8.12.run
> sh: Can't open hplip-2.8.12.run
> russell@owner-desktop:~$
>
> Now hplip-2.8.12.run has been on my desktop for at least a week, I can
> not open that file with any number of applications, and you can see
> here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK HERE:
> i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Tue, 3 Feb 2009 22:06:29 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Answered => Open
> >
> > You are still having a problem:
> >
> > Thanks AAron,
> >
> > I try that and let you know the results. Thanks for sticking with me on
> this
> > Rusty
> >
> > > To: <email address hidden>
> > > From: <email address hidden>
> > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > >
> > > Your question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Status: Open => Answered
> > >
> > > Aaron Albright proposed the following answer:
> > > The problem is that the device you are trying to configure is not
> > > supported in the HPLIP version you are using.
> > >
> > > You'll want to upgrade to the latest HPLIP here:
> > > http://hplipopensource.com
> > >
> > > Use the automatic installer, it's well tested on Ubuntu and you
> > > shouldn't have any problems.
> > >
> > > The instructions are here:
> > >
> > > http://hplipopensource.com/hplip-web/install/install/index.html
> > >
> > > Hope this helps.
> > >
> > > Aaron
> > >
> > > --
> > > If this answers your question, please go to the following page to let
> us
> > > know that it is solved:
> > >
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > >
> > > If you still need help, you can reply to this email or go to the
> > > following page to enter your feedback:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > You received this question notification because you are a direct
> > > subscriber of the question.
> >
> > _________________________________________________________________
> > Stay up to date on your PC, the Web, and your mobile phone with Windows
> Live.
> > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> Stay up to date on your PC, the Web, and your mobile phone with Windows
> Live.
> http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Revision history for this message
Russell (russdex) said :
#12

This is the results from the prev. instructio.
russell@owner-desktop:~$ sh ./hplip-2.8.12.run
sh: Can't open ./hplip-2.8.12.run
russell@owner-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Sat, 7 Feb 2009 20:18:15 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Answered
>
> dwelch91 proposed the following answer:
> Run 'ls' first to make sure you have the name and location correct:
>
> $ ls
>
> Verify that the .run file is listed in this directory.
>
> And then, try running the command this way:
>
> $ sh ./hplip-2.8.12.run
>
> with the extra dot and slash.
>
>
> On Sat, Feb 7, 2009 at 11:42 AM, Russell <
> <email address hidden>> wrote:
>
> > Question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Answered => Open
> >
> > Russell is still having a problem:
> >
> > The first step at:
> > http://hplipopensource.com/hplip-web/install/install/index.html was as
> > follows:
> > At terminal,
> > russell@owner-desktop:~$ sh hplip-2.8.12.run
> > sh: Can't open hplip-2.8.12.run
> > russell@owner-desktop:~$
> >
> > Now hplip-2.8.12.run has been on my desktop for at least a week, I can
> > not open that file with any number of applications, and you can see
> > here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> > FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK HERE:
> > i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
> >
> >
> > > To: <email address hidden>
> > > From: <email address hidden>
> > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > Date: Tue, 3 Feb 2009 22:06:29 +0000
> > >
> > > Your question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Status: Answered => Open
> > >
> > > You are still having a problem:
> > >
> > > Thanks AAron,
> > >
> > > I try that and let you know the results. Thanks for sticking with me on
> > this
> > > Rusty
> > >
> > > > To: <email address hidden>
> > > > From: <email address hidden>
> > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > > >
> > > > Your question #59697 on HPLIP changed:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > Status: Open => Answered
> > > >
> > > > Aaron Albright proposed the following answer:
> > > > The problem is that the device you are trying to configure is not
> > > > supported in the HPLIP version you are using.
> > > >
> > > > You'll want to upgrade to the latest HPLIP here:
> > > > http://hplipopensource.com
> > > >
> > > > Use the automatic installer, it's well tested on Ubuntu and you
> > > > shouldn't have any problems.
> > > >
> > > > The instructions are here:
> > > >
> > > > http://hplipopensource.com/hplip-web/install/install/index.html
> > > >
> > > > Hope this helps.
> > > >
> > > > Aaron
> > > >
> > > > --
> > > > If this answers your question, please go to the following page to let
> > us
> > > > know that it is solved:
> > > >
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > > >
> > > > If you still need help, you can reply to this email or go to the
> > > > following page to enter your feedback:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > You received this question notification because you are a direct
> > > > subscriber of the question.
> > >
> > > _________________________________________________________________
> > > Stay up to date on your PC, the Web, and your mobile phone with Windows
> > Live.
> > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > >
> > > You received this question notification because you are a direct
> > > subscriber of the question.
> >
> > _________________________________________________________________
> > Stay up to date on your PC, the Web, and your mobile phone with Windows
> > Live.
> > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> >
> > You received this question notification because you are a member of HP
> > Linux Imaging and Printing, which is an answer contact for HPLIP.
> >
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
See how Windows Mobile brings your life together—at home, work, or on the go.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/

Revision history for this message
Russell (russdex) said :
#13

I didn't notice the "ls" instruction as such.

russell@owner-desktop:~$ Is
bash: Is: command not found
russell@owner-desktop:~$ ls
Desktop Examples faxsent Names +Addresses+ Public Videos
Documents faxin hp-check.log Photos Rusty.08
efax-gtk-server faxout Music Pictures Templates
russell@owner-desktop:~$ Ls
bash: Ls: command not found
russell@owner-desktop:~$

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Sat, 7 Feb 2009 21:09:13 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Answered => Open
>
> You are still having a problem:
>
> This is the results from the prev. instructio.
> russell@owner-desktop:~$ sh ./hplip-2.8.12.run
> sh: Can't open ./hplip-2.8.12.run
> russell@owner-desktop:~$
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Sat, 7 Feb 2009 20:18:15 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Open => Answered
> >
> > dwelch91 proposed the following answer:
> > Run 'ls' first to make sure you have the name and location correct:
> >
> > $ ls
> >
> > Verify that the .run file is listed in this directory.
> >
> > And then, try running the command this way:
> >
> > $ sh ./hplip-2.8.12.run
> >
> > with the extra dot and slash.
> >
> >
> > On Sat, Feb 7, 2009 at 11:42 AM, Russell <
> > <email address hidden>> wrote:
> >
> > > Question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Status: Answered => Open
> > >
> > > Russell is still having a problem:
> > >
> > > The first step at:
> > > http://hplipopensource.com/hplip-web/install/install/index.html was as
> > > follows:
> > > At terminal,
> > > russell@owner-desktop:~$ sh hplip-2.8.12.run
> > > sh: Can't open hplip-2.8.12.run
> > > russell@owner-desktop:~$
> > >
> > > Now hplip-2.8.12.run has been on my desktop for at least a week, I can
> > > not open that file with any number of applications, and you can see
> > > here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> > > FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK HERE:
> > > i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
> > >
> > >
> > > > To: <email address hidden>
> > > > From: <email address hidden>
> > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > Date: Tue, 3 Feb 2009 22:06:29 +0000
> > > >
> > > > Your question #59697 on HPLIP changed:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > Status: Answered => Open
> > > >
> > > > You are still having a problem:
> > > >
> > > > Thanks AAron,
> > > >
> > > > I try that and let you know the results. Thanks for sticking with me on
> > > this
> > > > Rusty
> > > >
> > > > > To: <email address hidden>
> > > > > From: <email address hidden>
> > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > > > >
> > > > > Your question #59697 on HPLIP changed:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > Status: Open => Answered
> > > > >
> > > > > Aaron Albright proposed the following answer:
> > > > > The problem is that the device you are trying to configure is not
> > > > > supported in the HPLIP version you are using.
> > > > >
> > > > > You'll want to upgrade to the latest HPLIP here:
> > > > > http://hplipopensource.com
> > > > >
> > > > > Use the automatic installer, it's well tested on Ubuntu and you
> > > > > shouldn't have any problems.
> > > > >
> > > > > The instructions are here:
> > > > >
> > > > > http://hplipopensource.com/hplip-web/install/install/index.html
> > > > >
> > > > > Hope this helps.
> > > > >
> > > > > Aaron
> > > > >
> > > > > --
> > > > > If this answers your question, please go to the following page to let
> > > us
> > > > > know that it is solved:
> > > > >
> > > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > > > >
> > > > > If you still need help, you can reply to this email or go to the
> > > > > following page to enter your feedback:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > You received this question notification because you are a direct
> > > > > subscriber of the question.
> > > >
> > > > _________________________________________________________________
> > > > Stay up to date on your PC, the Web, and your mobile phone with Windows
> > > Live.
> > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > >
> > > > You received this question notification because you are a direct
> > > > subscriber of the question.
> > >
> > > _________________________________________________________________
> > > Stay up to date on your PC, the Web, and your mobile phone with Windows
> > > Live.
> > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > >
> > > You received this question notification because you are a member of HP
> > > Linux Imaging and Printing, which is an answer contact for HPLIP.
> > >
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=10
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> See how Windows Mobile brings your life together—at home, work, or on the go.
> http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie.
http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008

Revision history for this message
dwelch91 (dwelch91) said :
#14

Looks like you are in the wrong directory. Try this:

$ cd Desktop
$ ls

Is the hplip-2.8.12.run file listed now? If so, run:

$ sh ./hplip-2.8.12.run

On Sat, Feb 7, 2009 at 1:27 PM, Russell <<email address hidden>
> wrote:

> Question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Russell gave more information on the question:
>
> I didn't notice the "ls" instruction as such.
>
> russell@owner-desktop:~$ Is
> bash: Is: command not found
> russell@owner-desktop:~$ ls
> Desktop Examples faxsent Names +Addresses+ Public
> Videos
> Documents faxin hp-check.log Photos Rusty.08
> efax-gtk-server faxout Music Pictures Templates
> russell@owner-desktop:~$ Ls
> bash: Ls: command not found
> russell@owner-desktop:~$
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Sat, 7 Feb 2009 21:09:13 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Answered => Open
> >
> > You are still having a problem:
> >
> > This is the results from the prev. instructio.
> > russell@owner-desktop:~$ sh ./hplip-2.8.12.run
> > sh: Can't open ./hplip-2.8.12.run
> > russell@owner-desktop:~$
> >
> >
> > > To: <email address hidden>
> > > From: <email address hidden>
> > > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > Date: Sat, 7 Feb 2009 20:18:15 +0000
> > >
> > > Your question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Status: Open => Answered
> > >
> > > dwelch91 proposed the following answer:
> > > Run 'ls' first to make sure you have the name and location correct:
> > >
> > > $ ls
> > >
> > > Verify that the .run file is listed in this directory.
> > >
> > > And then, try running the command this way:
> > >
> > > $ sh ./hplip-2.8.12.run
> > >
> > > with the extra dot and slash.
> > >
> > >
> > > On Sat, Feb 7, 2009 at 11:42 AM, Russell <
> > > <email address hidden>> wrote:
> > >
> > > > Question #59697 on HPLIP changed:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > Status: Answered => Open
> > > >
> > > > Russell is still having a problem:
> > > >
> > > > The first step at:
> > > > http://hplipopensource.com/hplip-web/install/install/index.html was
> as
> > > > follows:
> > > > At terminal,
> > > > russell@owner-desktop:~$ sh hplip-2.8.12.run
> > > > sh: Can't open hplip-2.8.12.run
> > > > russell@owner-desktop:~$
> > > >
> > > > Now hplip-2.8.12.run has been on my desktop for at least a week, I
> can
> > > > not open that file with any number of applications, and you can see
> > > > here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> > > > FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK
> HERE:
> > > > i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
> > > >
> > > >
> > > > > To: <email address hidden>
> > > > > From: <email address hidden>
> > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> Scanner
> > > > > Date: Tue, 3 Feb 2009 22:06:29 +0000
> > > > >
> > > > > Your question #59697 on HPLIP changed:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > Status: Answered => Open
> > > > >
> > > > > You are still having a problem:
> > > > >
> > > > > Thanks AAron,
> > > > >
> > > > > I try that and let you know the results. Thanks for sticking with
> me on
> > > > this
> > > > > Rusty
> > > > >
> > > > > > To: <email address hidden>
> > > > > > From: <email address hidden>
> > > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> Scanner
> > > > > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > > > > >
> > > > > > Your question #59697 on HPLIP changed:
> > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > >
> > > > > > Status: Open => Answered
> > > > > >
> > > > > > Aaron Albright proposed the following answer:
> > > > > > The problem is that the device you are trying to configure is not
> > > > > > supported in the HPLIP version you are using.
> > > > > >
> > > > > > You'll want to upgrade to the latest HPLIP here:
> > > > > > http://hplipopensource.com
> > > > > >
> > > > > > Use the automatic installer, it's well tested on Ubuntu and you
> > > > > > shouldn't have any problems.
> > > > > >
> > > > > > The instructions are here:
> > > > > >
> > > > > > http://hplipopensource.com/hplip-web/install/install/index.html
> > > > > >
> > > > > > Hope this helps.
> > > > > >
> > > > > > Aaron
> > > > > >
> > > > > > --
> > > > > > If this answers your question, please go to the following page to
> let
> > > > us
> > > > > > know that it is solved:
> > > > > >
> > > >
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > > > > >
> > > > > > If you still need help, you can reply to this email or go to the
> > > > > > following page to enter your feedback:
> > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > >
> > > > > > You received this question notification because you are a direct
> > > > > > subscriber of the question.
> > > > >
> > > > > _________________________________________________________________
> > > > > Stay up to date on your PC, the Web, and your mobile phone with
> Windows
> > > > Live.
> > > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > > >
> > > > > You received this question notification because you are a direct
> > > > > subscriber of the question.
> > > >
> > > > _________________________________________________________________
> > > > Stay up to date on your PC, the Web, and your mobile phone with
> Windows
> > > > Live.
> > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > >
> > > > You received this question notification because you are a member of
> HP
> > > > Linux Imaging and Printing, which is an answer contact for HPLIP.
> > > >
> > >
> > > --
> > > If this answers your question, please go to the following page to let
> us
> > > know that it is solved:
> > >
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=10
> > >
> > > If you still need help, you can reply to this email or go to the
> > > following page to enter your feedback:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > You received this question notification because you are a direct
> > > subscriber of the question.
> >
> > _________________________________________________________________
> > See how Windows Mobile brings your life together—at home, work, or on the
> go.
> > http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> Want to do more with Windows Live? Learn "10 hidden secrets" from Jamie.
>
> http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008<http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns%21550F681DAD532637%215295.entry?ocid=TXT_TAGLM_WL_domore_092008>
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Revision history for this message
Russell (russdex) said :
#15

Note, my printer no longer prints envelopes. It did a week ago.

At [cd desktop = no such file
At [ls = same as before

-Note I ran a hardware test and my printer was not included!
-I am connected w/ a usb A/B connector (HP tech confirmed OK)
-I am connected to usb at rear of computer
-At syn.pack, I just reinstalled hplip-2.8.2; but could not run update from menu.
-My printer is hp C4480, but when print job is listed it refers to 2400 series (mine is a 4400 ser.)
-I am not getting positive sign that my prenter is being recognized; however I can print

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Sat, 7 Feb 2009 21:45:35 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Answered
>
> dwelch91 proposed the following answer:
> Looks like you are in the wrong directory. Try this:
>
> $ cd Desktop
> $ ls
>
> Is the hplip-2.8.12.run file listed now? If so, run:
>
> $ sh ./hplip-2.8.12.run
>
>
> On Sat, Feb 7, 2009 at 1:27 PM, Russell <<email address hidden>
> > wrote:
>
> > Question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Russell gave more information on the question:
> >
> > I didn't notice the "ls" instruction as such.
> >
> > russell@owner-desktop:~$ Is
> > bash: Is: command not found
> > russell@owner-desktop:~$ ls
> > Desktop Examples faxsent Names +Addresses+ Public
> > Videos
> > Documents faxin hp-check.log Photos Rusty.08
> > efax-gtk-server faxout Music Pictures Templates
> > russell@owner-desktop:~$ Ls
> > bash: Ls: command not found
> > russell@owner-desktop:~$
> >
> >
> > > To: <email address hidden>
> > > From: <email address hidden>
> > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > Date: Sat, 7 Feb 2009 21:09:13 +0000
> > >
> > > Your question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Status: Answered => Open
> > >
> > > You are still having a problem:
> > >
> > > This is the results from the prev. instructio.
> > > russell@owner-desktop:~$ sh ./hplip-2.8.12.run
> > > sh: Can't open ./hplip-2.8.12.run
> > > russell@owner-desktop:~$
> > >
> > >
> > > > To: <email address hidden>
> > > > From: <email address hidden>
> > > > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > Date: Sat, 7 Feb 2009 20:18:15 +0000
> > > >
> > > > Your question #59697 on HPLIP changed:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > Status: Open => Answered
> > > >
> > > > dwelch91 proposed the following answer:
> > > > Run 'ls' first to make sure you have the name and location correct:
> > > >
> > > > $ ls
> > > >
> > > > Verify that the .run file is listed in this directory.
> > > >
> > > > And then, try running the command this way:
> > > >
> > > > $ sh ./hplip-2.8.12.run
> > > >
> > > > with the extra dot and slash.
> > > >
> > > >
> > > > On Sat, Feb 7, 2009 at 11:42 AM, Russell <
> > > > <email address hidden>> wrote:
> > > >
> > > > > Question #59697 on HPLIP changed:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > Status: Answered => Open
> > > > >
> > > > > Russell is still having a problem:
> > > > >
> > > > > The first step at:
> > > > > http://hplipopensource.com/hplip-web/install/install/index.html was
> > as
> > > > > follows:
> > > > > At terminal,
> > > > > russell@owner-desktop:~$ sh hplip-2.8.12.run
> > > > > sh: Can't open hplip-2.8.12.run
> > > > > russell@owner-desktop:~$
> > > > >
> > > > > Now hplip-2.8.12.run has been on my desktop for at least a week, I
> > can
> > > > > not open that file with any number of applications, and you can see
> > > > > here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> > > > > FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK
> > HERE:
> > > > > i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
> > > > >
> > > > >
> > > > > > To: <email address hidden>
> > > > > > From: <email address hidden>
> > > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> > Scanner
> > > > > > Date: Tue, 3 Feb 2009 22:06:29 +0000
> > > > > >
> > > > > > Your question #59697 on HPLIP changed:
> > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > >
> > > > > > Status: Answered => Open
> > > > > >
> > > > > > You are still having a problem:
> > > > > >
> > > > > > Thanks AAron,
> > > > > >
> > > > > > I try that and let you know the results. Thanks for sticking with
> > me on
> > > > > this
> > > > > > Rusty
> > > > > >
> > > > > > > To: <email address hidden>
> > > > > > > From: <email address hidden>
> > > > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> > Scanner
> > > > > > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > > > > > >
> > > > > > > Your question #59697 on HPLIP changed:
> > > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > > >
> > > > > > > Status: Open => Answered
> > > > > > >
> > > > > > > Aaron Albright proposed the following answer:
> > > > > > > The problem is that the device you are trying to configure is not
> > > > > > > supported in the HPLIP version you are using.
> > > > > > >
> > > > > > > You'll want to upgrade to the latest HPLIP here:
> > > > > > > http://hplipopensource.com
> > > > > > >
> > > > > > > Use the automatic installer, it's well tested on Ubuntu and you
> > > > > > > shouldn't have any problems.
> > > > > > >
> > > > > > > The instructions are here:
> > > > > > >
> > > > > > > http://hplipopensource.com/hplip-web/install/install/index.html
> > > > > > >
> > > > > > > Hope this helps.
> > > > > > >
> > > > > > > Aaron
> > > > > > >
> > > > > > > --
> > > > > > > If this answers your question, please go to the following page to
> > let
> > > > > us
> > > > > > > know that it is solved:
> > > > > > >
> > > > >
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > > > > > >
> > > > > > > If you still need help, you can reply to this email or go to the
> > > > > > > following page to enter your feedback:
> > > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > > >
> > > > > > > You received this question notification because you are a direct
> > > > > > > subscriber of the question.
> > > > > >
> > > > > > _________________________________________________________________
> > > > > > Stay up to date on your PC, the Web, and your mobile phone with
> > Windows
> > > > > Live.
> > > > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > > > >
> > > > > > You received this question notification because you are a direct
> > > > > > subscriber of the question.
> > > > >
> > > > > _________________________________________________________________
> > > > > Stay up to date on your PC, the Web, and your mobile phone with
> > Windows
> > > > > Live.
> > > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > > >
> > > > > You received this question notification because you are a member of
> > HP
> > > > > Linux Imaging and Printing, which is an answer contact for HPLIP.
> > > > >
> > > >
> > > > --
> > > > If this answers your question, please go to the following page to let
> > us
> > > > know that it is solved:
> > > >
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=10
> > > >
> > > > If you still need help, you can reply to this email or go to the
> > > > following page to enter your feedback:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > You received this question notification because you are a direct
> > > > subscriber of the question.
> > >
> > > _________________________________________________________________
> > > See how Windows Mobile brings your life together—at home, work, or on the
> > go.
> > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/
> > >
> > > You received this question notification because you are a direct
> > > subscriber of the question.
> >
> > _________________________________________________________________
> > Want to do more with Windows Live? Learn "10 hidden secrets" from Jamie.
> >
> > http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008<http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns%21550F681DAD532637%215295.entry?ocid=TXT_TAGLM_WL_domore_092008>
> >
> > You received this question notification because you are a member of HP
> > Linux Imaging and Printing, which is an answer contact for HPLIP.
> >
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=13
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Get more out of the Web. Learn 10 hidden secrets of Windows Live.
http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008

Revision history for this message
Russell (russdex) said :
#16

Thanks for your time here. I'm being called out, let's pick it up when you can.
Rusty

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Sat, 7 Feb 2009 22:27:19 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Answered => Open
>
> You are still having a problem:
>
> Note, my printer no longer prints envelopes. It did a week ago.
>
> At [cd desktop = no such file
> At [ls = same as before
>
> -Note I ran a hardware test and my printer was not included!
> -I am connected w/ a usb A/B connector (HP tech confirmed OK)
> -I am connected to usb at rear of computer
> -At syn.pack, I just reinstalled hplip-2.8.2; but could not run update from menu.
> -My printer is hp C4480, but when print job is listed it refers to 2400 series (mine is a 4400 ser.)
> -I am not getting positive sign that my prenter is being recognized; however I can print
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Sat, 7 Feb 2009 21:45:35 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Open => Answered
> >
> > dwelch91 proposed the following answer:
> > Looks like you are in the wrong directory. Try this:
> >
> > $ cd Desktop
> > $ ls
> >
> > Is the hplip-2.8.12.run file listed now? If so, run:
> >
> > $ sh ./hplip-2.8.12.run
> >
> >
> > On Sat, Feb 7, 2009 at 1:27 PM, Russell <<email address hidden>
> > > wrote:
> >
> > > Question #59697 on HPLIP changed:
> > > https://answers.launchpad.net/hplip/+question/59697
> > >
> > > Russell gave more information on the question:
> > >
> > > I didn't notice the "ls" instruction as such.
> > >
> > > russell@owner-desktop:~$ Is
> > > bash: Is: command not found
> > > russell@owner-desktop:~$ ls
> > > Desktop Examples faxsent Names +Addresses+ Public
> > > Videos
> > > Documents faxin hp-check.log Photos Rusty.08
> > > efax-gtk-server faxout Music Pictures Templates
> > > russell@owner-desktop:~$ Ls
> > > bash: Ls: command not found
> > > russell@owner-desktop:~$
> > >
> > >
> > > > To: <email address hidden>
> > > > From: <email address hidden>
> > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > Date: Sat, 7 Feb 2009 21:09:13 +0000
> > > >
> > > > Your question #59697 on HPLIP changed:
> > > > https://answers.launchpad.net/hplip/+question/59697
> > > >
> > > > Status: Answered => Open
> > > >
> > > > You are still having a problem:
> > > >
> > > > This is the results from the prev. instructio.
> > > > russell@owner-desktop:~$ sh ./hplip-2.8.12.run
> > > > sh: Can't open ./hplip-2.8.12.run
> > > > russell@owner-desktop:~$
> > > >
> > > >
> > > > > To: <email address hidden>
> > > > > From: <email address hidden>
> > > > > Subject: Re: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > > > > Date: Sat, 7 Feb 2009 20:18:15 +0000
> > > > >
> > > > > Your question #59697 on HPLIP changed:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > Status: Open => Answered
> > > > >
> > > > > dwelch91 proposed the following answer:
> > > > > Run 'ls' first to make sure you have the name and location correct:
> > > > >
> > > > > $ ls
> > > > >
> > > > > Verify that the .run file is listed in this directory.
> > > > >
> > > > > And then, try running the command this way:
> > > > >
> > > > > $ sh ./hplip-2.8.12.run
> > > > >
> > > > > with the extra dot and slash.
> > > > >
> > > > >
> > > > > On Sat, Feb 7, 2009 at 11:42 AM, Russell <
> > > > > <email address hidden>> wrote:
> > > > >
> > > > > > Question #59697 on HPLIP changed:
> > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > >
> > > > > > Status: Answered => Open
> > > > > >
> > > > > > Russell is still having a problem:
> > > > > >
> > > > > > The first step at:
> > > > > > http://hplipopensource.com/hplip-web/install/install/index.html was
> > > as
> > > > > > follows:
> > > > > > At terminal,
> > > > > > russell@owner-desktop:~$ sh hplip-2.8.12.run
> > > > > > sh: Can't open hplip-2.8.12.run
> > > > > > russell@owner-desktop:~$
> > > > > >
> > > > > > Now hplip-2.8.12.run has been on my desktop for at least a week, I
> > > can
> > > > > > not open that file with any number of applications, and you can see
> > > > > > here, it seems the command [sh] does not work. HOWEVER, THIS IS THE
> > > > > > FIRST STEP AS DESCRIBED AT THE ABOVE HP SITE. IT SEEMS I AM STUCK
> > > HERE:
> > > > > > i HAVE NOT TRIED MOVING FORWARD FROM THERE. I WILL TRY THAT NOW!
> > > > > >
> > > > > >
> > > > > > > To: <email address hidden>
> > > > > > > From: <email address hidden>
> > > > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> > > Scanner
> > > > > > > Date: Tue, 3 Feb 2009 22:06:29 +0000
> > > > > > >
> > > > > > > Your question #59697 on HPLIP changed:
> > > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > > >
> > > > > > > Status: Answered => Open
> > > > > > >
> > > > > > > You are still having a problem:
> > > > > > >
> > > > > > > Thanks AAron,
> > > > > > >
> > > > > > > I try that and let you know the results. Thanks for sticking with
> > > me on
> > > > > > this
> > > > > > > Rusty
> > > > > > >
> > > > > > > > To: <email address hidden>
> > > > > > > > From: <email address hidden>
> > > > > > > > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480
> > > Scanner
> > > > > > > > Date: Tue, 3 Feb 2009 21:47:13 +0000
> > > > > > > >
> > > > > > > > Your question #59697 on HPLIP changed:
> > > > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > > > >
> > > > > > > > Status: Open => Answered
> > > > > > > >
> > > > > > > > Aaron Albright proposed the following answer:
> > > > > > > > The problem is that the device you are trying to configure is not
> > > > > > > > supported in the HPLIP version you are using.
> > > > > > > >
> > > > > > > > You'll want to upgrade to the latest HPLIP here:
> > > > > > > > http://hplipopensource.com
> > > > > > > >
> > > > > > > > Use the automatic installer, it's well tested on Ubuntu and you
> > > > > > > > shouldn't have any problems.
> > > > > > > >
> > > > > > > > The instructions are here:
> > > > > > > >
> > > > > > > > http://hplipopensource.com/hplip-web/install/install/index.html
> > > > > > > >
> > > > > > > > Hope this helps.
> > > > > > > >
> > > > > > > > Aaron
> > > > > > > >
> > > > > > > > --
> > > > > > > > If this answers your question, please go to the following page to
> > > let
> > > > > > us
> > > > > > > > know that it is solved:
> > > > > > > >
> > > > > >
> > > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=6
> > > > > > > >
> > > > > > > > If you still need help, you can reply to this email or go to the
> > > > > > > > following page to enter your feedback:
> > > > > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > > > > >
> > > > > > > > You received this question notification because you are a direct
> > > > > > > > subscriber of the question.
> > > > > > >
> > > > > > > _________________________________________________________________
> > > > > > > Stay up to date on your PC, the Web, and your mobile phone with
> > > Windows
> > > > > > Live.
> > > > > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > > > > >
> > > > > > > You received this question notification because you are a direct
> > > > > > > subscriber of the question.
> > > > > >
> > > > > > _________________________________________________________________
> > > > > > Stay up to date on your PC, the Web, and your mobile phone with
> > > Windows
> > > > > > Live.
> > > > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
> > > > > >
> > > > > > You received this question notification because you are a member of
> > > HP
> > > > > > Linux Imaging and Printing, which is an answer contact for HPLIP.
> > > > > >
> > > > >
> > > > > --
> > > > > If this answers your question, please go to the following page to let
> > > us
> > > > > know that it is solved:
> > > > >
> > > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=10
> > > > >
> > > > > If you still need help, you can reply to this email or go to the
> > > > > following page to enter your feedback:
> > > > > https://answers.launchpad.net/hplip/+question/59697
> > > > >
> > > > > You received this question notification because you are a direct
> > > > > subscriber of the question.
> > > >
> > > > _________________________________________________________________
> > > > See how Windows Mobile brings your life together—at home, work, or on the
> > > go.
> > > > http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/
> > > >
> > > > You received this question notification because you are a direct
> > > > subscriber of the question.
> > >
> > > _________________________________________________________________
> > > Want to do more with Windows Live? Learn "10 hidden secrets" from Jamie.
> > >
> > > http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008<http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns%21550F681DAD532637%215295.entry?ocid=TXT_TAGLM_WL_domore_092008>
> > >
> > > You received this question notification because you are a member of HP
> > > Linux Imaging and Printing, which is an answer contact for HPLIP.
> > >
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> > https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=13
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> Get more out of the Web. Learn 10 hidden secrets of Windows Live.
> http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie.
http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#17

Reinstalling HPLIP from Synaptic wont help because the version of HPLIP that's in the Ubuntu repository doesn't support your device.

Run:

ls -l ~/Desktop

If in the output you see:

hplip-2.8.12.run

Run:

cd ~/Desktop

Then run:

sh hplip-2.8.12.run

and post the output.

Thanks.

Aaron

Revision history for this message
Russell (russdex) said :
#18

russell@owner-desktop:~/Desktop$ sh hplip-2.8.12.run
Creating directory hplip-2.8.12
Verifying archive integrity... All good.
Uncompressing HPLIP 2.8.12 Self Extracting Archive.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 2.8.12)
HPLIP Installer ver. 5.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Mon-09-Feb-2009_15:47:15.log

\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.

INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to chose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Mon, 9 Feb 2009 20:51:53 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Reinstalling HPLIP from Synaptic wont help because the version of HPLIP
> that's in the Ubuntu repository doesn't support your device.
>
> Run:
>
> ls -l ~/Desktop
>
> If in the output you see:
>
> hplip-2.8.12.run
>
> Run:
>
> cd ~/Desktop
>
> Then run:
>
> sh hplip-2.8.12.run
>
> and post the output.
>
> Thanks.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#19

Looks good. You should be able to continue with the install now. Just follow the steps.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message
Russell (russdex) said :
#20

What is my root/superuser password?

DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 8.04.

Is "Ubuntu 8.04" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y

SELECT HPLIP OPTIONS
--------------------
Would you like to enable support for parallel (LPT:) connected printers? (y=yes, n=no*, q=quit) ? n

ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password:

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Mon, 9 Feb 2009 21:51:17 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Needs information => Open
>
> You gave more information on the question:
>
> russell@owner-desktop:~/Desktop$ sh hplip-2.8.12.run
> Creating directory hplip-2.8.12
> Verifying archive integrity... All good.
> Uncompressing HPLIP 2.8.12 Self Extracting Archive.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
>
> HP Linux Imaging and Printing System (ver. 2.8.12)
> HPLIP Installer ver. 5.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Installer log saved in: hplip-install_Mon-09-Feb-2009_15:47:15.log
>
> \
> note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
>
>
> INSTALLATION MODE
> -----------------
> Automatic mode will install the full HPLIP solution with the most common options.
> Custom mode allows you to chose installation options to fit specific requirements.
>
> Please choose the installation mode (a=automatic*, c=custom, q=quit) :
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> > Date: Mon, 9 Feb 2009 20:51:53 +0000
> >
> > Your question #59697 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > Status: Open => Needs information
> >
> > Aaron Albright requested for more information:
> > Reinstalling HPLIP from Synaptic wont help because the version of HPLIP
> > that's in the Ubuntu repository doesn't support your device.
> >
> > Run:
> >
> > ls -l ~/Desktop
> >
> > If in the output you see:
> >
> > hplip-2.8.12.run
> >
> > Run:
> >
> > cd ~/Desktop
> >
> > Then run:
> >
> > sh hplip-2.8.12.run
> >
> > and post the output.
> >
> > Thanks.
> >
> > Aaron
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/hplip/+question/59697
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
>
> _________________________________________________________________
> Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
> http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Stay up to date on your PC, the Web, and your mobile phone with Windows Live.
http://clk.atdmt.com/MRT/go/msnnkwxp1020093185mrt/direct/01/

Revision history for this message
Best Aaron Albright (albrigha-deactivatedaccount) said :
#21

The password should be the same password as you use to login to your computer.

Aaron

Revision history for this message
Russell (russdex) said :
#22

Dear Aaron,

I just made my first scan from my PC. I really thank you for sticking with me, thanks a'million!

Russell

> To: <email address hidden>
> From: <email address hidden>
> Subject: RE: [Question #59697]: Need HPlip driver for HP C4480 Scanner
> Date: Mon, 9 Feb 2009 23:47:05 +0000
>
> Your question #59697 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/59697
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> The password should be the same password as you use to login to your
> computer.
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/59697/+confirm?answer_id=20
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/59697
>
> You received this question notification because you are a direct
> subscriber of the question.

_________________________________________________________________
Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie.
http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008

Revision history for this message
Russell (russdex) said :
#23

Again,

Aaron, thanks for sticking with me!

Russell

Revision history for this message
Russell (russdex) said :
#24

Brothers and Sisters in Christ,
 Dear Aaron,

About a year ago you helped me get my HP4480 all in one up and running. About 6 weeks ago, I responded to a request to download ubuntu 10.--! I let it Dow/l. during the night(I have dsl but it took almost 3 hrs.). The next AM, I had a dialog with a check-off list of processes. The last two items were not checked. A noticed referred me to list (inside the dialog) of [if this then that[about 40 items]] type of input. I did not know how to relate, so I tried to copy and could't. At that point I decided to restart thinking the balance was just incidentals {one of the items not checked was "clean-up"}.
At that point my machine started but did not boot. I got a list of recognizable commands with a title called "Busybee" I think or something like that.
I get a loaner computer from mu son and down/l. Ubuntu 10.--, Copyed to CD, and my machine still wont boot.
Can you help me!
In Christ,
Russell G. DePrima, Jr.
317 Guilbeau Rd. #107-D
Lafayette, LA 70506-6907
337-984-8550