Battery level of HP OfficeJet H470 not shown

Asked by Till Kamppeter

As I have already told in bug 204160, the battery level of the OfficeJet H470 is not shown when reading out the supply levels.

When I enter "hp-levels" and choose the OfficeJet H470 I get the output which I show below. See that the battery is mentioned but no bar graph for its level shown. On the DeskJet 450 this worked correctly.

till@till-laptop:~$ hp-levels

HP Linux Imaging and Printing System (ver. 2.8.5)
Supply Levels Utility ver. 1.3

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Choose device from probed devices connected on bus(es): usb,par,cups:

Num. Device-URI CUPS printer(s)
---- --------------------------------------------------------- -------------
0 hp:/usb/Photosmart_A710_series?serial=CN6B92118304R4 Photosmart_A710
1 hp:/net/Photosmart_C8100_series?ip= Photosmart_C810
2 hp:/usb/Officejet_H470?serial=CN7BU18154 Officejet_H470
3 hp:/usb/HP_LaserJet_3390?serial=00CNMJP81545 HP_LaserJet_339
4 hp:/net/HP_Color_LaserJet_3600?ip= HP_Color_LaserJ
5 hp:/usb/HP_LaserJet_1020?serial=JL377QZ HP_LaserJet_102
                                                                 0, LJ1020
6 hp:/usb/Photosmart_C5200_series?serial=MY7C3FD0XZ0559 Photosmart_C520
7 hp:/usb/Photosmart_Pro_B9100_series?serial=MY7143104604C1 Photosmart_Pro_

Enter number 0...7 for device (q=quit, enter=last used device: hp:/usb/Officejet_H470?serial=CN7BU18154) ?2

Tri-color cartridge
Part No.: 95/97
Health: Good/OK

|//////////////////////////////////////////////////////////// | (approx. 94%)

Photo cartridge
Part No.: 99
Health: Good/OK

| | (approx. 0%)

Part No.:


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This question was originally filed as bug #239772.

Revision history for this message
Till Kamppeter (till-kamppeter) said :

Now a strange thing happened: I got the supply level readout in the hp-toolbox working again (bug 239748) and for the HP OfficeJet H470 I saw a posiitive result: The battery level is shown. And trhe bar graph shows really the battery level, as I ran the printer on battery and now I am charging it and the bar graph behaves appropriately.

So there seems to be a bug in the hp-levels command line tool.

Revision history for this message
alfredog (agastalver) said :

Ink level of HP OfficeJet H470 not shown.
My SO is Mac OS 10.5.5

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :

We haven't been able to reproduce this in 2.8.9 on Ubuntu Hardy. HPLIP does not support MacOS, for Mac drivers please go to


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