printer ink levels

Please run 'hp-info' on the command line and post the output:

$ hp-info

On Wed, Oct 1, 2008 at 7:24 AM, john <email address hidden>wrote:

> New question #46838 on HPLIP:
> https://answers.launchpad.net/hplip/+question/46838
>
> Ubuntu 8.0.4 on Dell Inspiron 6400 with hplip 2.8.9. Since upgrading the
> printer icon has an orange triangle which, when clicked informs me that the
> tri-colour cartidge is low. It says this even though the cartridge is new.
> Is there a way to rectify this?
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

As requested, the print out from hp-info:

john@dell:~$ hp-info

HP Linux Imaging and Printing System (ver. 2.8.9)
Device Information Utility ver. 5.2

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT

Device Parameters (dynamic data):
  Parameter
Value(s)
  ----------------------------
----------------------------------------------------------
  agent1-ack
False
  agent1-desc Black
cartridge
  agent1-dvc
0
  agent1-health
0
  agent1-health-desc
Good/OK
  agent1-hp-ink
False
  agent1-id
0
  agent1-kind
3
  agent1-known
False
  agent1-level
24
  agent1-level-trigger
0
  agent1-sku
21
  agent1-type
1
  agent1-virgin
False
  agent2-ack
False
  agent2-desc Tri-color
cartridge
  agent2-dvc
0
  agent2-health
0
  agent2-health-desc Very
low
  agent2-hp-ink
False
  agent2-id
10
  agent2-kind
3
  agent2-known
False
  agent2-level
0
  agent2-level-trigger
6
  agent2-sku
22
  agent2-type
2
  agent2-virgin
False
  back-end
hp
  cups-printer
Deskjet_D2300
  cups-uri
hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT

dev-file

  device-state
1
  device-uri
hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT
  deviceid MFG:HP;MDL:Deskjet
D2300

series;CMD:LDL;CLS:PRINTER;DES:D2360;SN:TH6B3150TC04KT;S:0

380008000020020002c1480018c2560000;Z:007,0A20000,050000000

00000;
  duplexer
0
  error-state
102

host

  in-tray1
True
  in-tray2
False
  is-hp
True
  media-path
2
  panel
0

panel-line1

panel-line2

  photo-tray
0
  port
1
  r
0
  revision
3
  rg
000
  rr
000000
  rs
000000000
  serial
TH6B3150TC04KT
  status-code
1502
  status-desc Tri-color cartridge is low on
ink
  supply-door
0
  top-door
1

Model Parameters (static data):
  Parameter
Value(s)
  ----------------------------
----------------------------------------------------------
  align-type
5
  clean-type
2
  color-cal-type
0
  copy-type
0
  embedded-server-type
0
  fax-type
0
  fw-download
0
  icon
deskjet_D2360.png
  io-mfp-mode
3
  io-mode
1
  io-support
2
  job-storage
0
  linefeed-cal-type
0
  model
Deskjet_D2300_series
  model-ui HP Deskjet d2300
series
  model1 HP Deskjet D2320
Printer
  model2 HP Deskjet D2330
Printer
  model3 HP Deskjet D2345
Printer
  model4 HP Deskjet D2368
Printer
  monitor-type
0
  panel-check-type
0
  pcard-type
0
  plugin
0
  power-settings
0
  pq-diag-type
0
  r-type
1
  r0-agent1-kind
3
  r0-agent1-sku
21
  r0-agent1-type
1
  r0-agent2-kind
3
  r0-agent2-sku
22
  r0-agent2-type
2
  r0-agent3-kind
3
  r0-agent3-sku
58
  r0-agent3-type
3
  r10-agent1-kind
3
  r10-agent1-sku
816
  r10-agent1-type
1
  r10-agent2-kind
3
  r10-agent2-sku
817
  r10-agent2-type
2
  r10-agent3-kind
3
  r10-agent3-sku
58
  r10-agent3-type
3
  r2-agent1-kind
3
  r2-agent1-sku
21
  r2-agent1-type
1
  r2-agent2-kind
3
  r2-agent2-sku
22
  r2-agent2-type
2
  r2-agent3-kind
3
  r2-agent3-sku
58
  r2-agent3-type
3
  r4-agent1-kind
3
  r4-agent1-sku
21
  r4-agent1-type
1
  r4-agent2-kind
3
  r4-agent2-sku
22
  r4-agent2-type
2
  r4-agent3-kind
3
  r4-agent3-sku
58
  r4-agent3-type
3
  r8-agent1-kind
3
  r8-agent1-sku
21
  r8-agent1-type
1
  r8-agent2-kind
3
  r8-agent2-sku
22
  r8-agent2-type
2
  r8-agent3-kind
3
  r8-agent3-sku
58
  r8-agent3-type
3
  scan-style
0
  scan-type
0
  status-battery-check
0
  status-dynamic-counters
0
  status-type
2
  support-released
1
  support-type
2
  support-ver
1.6.6
  tech-class
['DJ3600']
  tech-subclass
['Normal']
  tech-type
2
  usb-pid
c302
  usb-vid
03f0

Status History (most recent first):
  Date/Time Code Status Description
User Job ID
  -------------------- ----- ----------------------------------------
-------- --------
  10/01/08 15:38:17 1502 Tri-color cartridge is low on ink
john 0
  10/01/08 15:38:17 1000 Idle.
john 0
  10/01/08 15:25:38 1502 Tri-color cartridge is low on ink
john 0
  10/01/08 15:25:38 1000 Idle.
john 0
  10/01/08 15:20:32 1502 Tri-color cartridge is low on ink
john 0
  10/01/08 15:20:32 1000 Idle.
john 0
  10/01/08 15:11:07 1502 Tri-color cartridge is low on ink
john 0
  10/01/08 15:11:07 1000 Idle.
john 0
  10/01/08 15:10:33 1502 Tri-color cartridge is low on ink
john 0
  10/01/08 15:10:33 1000 Idle.
john 0

Done.
john@dell:~$

John

The software is accurately reflecting what the printer is reporting as far
as I can tell.

On Wed, Oct 1, 2008 at 7:42 AM, john <email address hidden>wrote:

> Question #46838 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46838
>
> Status: Answered => Open
>
> john is still having a problem:
> As requested, the print out from hp-info:
>
> john@dell:~$ hp-info
>
> HP Linux Imaging and Printing System (ver. 2.8.9)
> Device Information Utility ver. 5.2
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
>
> hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT
>
> Device Parameters (dynamic data):
> Parameter
> Value(s)
> ----------------------------
> ----------------------------------------------------------
> agent1-ack
> False
> agent1-desc Black
> cartridge
> agent1-dvc
> 0
> agent1-health
> 0
> agent1-health-desc
> Good/OK
> agent1-hp-ink
> False
> agent1-id
> 0
> agent1-kind
> 3
> agent1-known
> False
> agent1-level
> 24
> agent1-level-trigger
> 0
> agent1-sku
> 21
> agent1-type
> 1
> agent1-virgin
> False
> agent2-ack
> False
> agent2-desc Tri-color
> cartridge
> agent2-dvc
> 0
> agent2-health
> 0
> agent2-health-desc Very
> low
> agent2-hp-ink
> False
> agent2-id
> 10
> agent2-kind
> 3
> agent2-known
> False
> agent2-level
> 0
> agent2-level-trigger
> 6
> agent2-sku
> 22
> agent2-type
> 2
> agent2-virgin
> False
> back-end
> hp
> cups-printer
> Deskjet_D2300
> cups-uri
> hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT
>
> dev-file
>
> device-state
> 1
> device-uri
> hp:/usb/Deskjet_D2300_series?serial=TH6B3150TC04KT
> deviceid MFG:HP;MDL:Deskjet
> D2300
>
> series;CMD:LDL;CLS:PRINTER;DES:D2360;SN:TH6B3150TC04KT;S:0
>
> 380008000020020002c1480018c2560000;Z:007,0A20000,050000000
>
> 00000;
> duplexer
> 0
> error-state
> 102
>
> host
>
> in-tray1
> True
> in-tray2
> False
> is-hp
> True
> media-path
> 2
> panel
> 0
>
> panel-line1
>
>
> panel-line2
>
> photo-tray
> 0
> port
> 1
> r
> 0
> revision
> 3
> rg
> 000
> rr
> 000000
> rs
> 000000000
> serial
> TH6B3150TC04KT
> status-code
> 1502
> status-desc Tri-color cartridge is low on
> ink
> supply-door
> 0
> top-door
> 1
>
> Model Parameters (static data):
> Parameter
> Value(s)
> ----------------------------
> ----------------------------------------------------------
> align-type
> 5
> clean-type
> 2
> color-cal-type
> 0
> copy-type
> 0
> embedded-server-type
> 0
> fax-type
> 0
> fw-download
> 0
> icon
> deskjet_D2360.png
> io-mfp-mode
> 3
> io-mode
> 1
> io-support
> 2
> job-storage
> 0
> linefeed-cal-type
> 0
> model
> Deskjet_D2300_series
> model-ui HP Deskjet d2300
> series
> model1 HP Deskjet D2320
> Printer
> model2 HP Deskjet D2330
> Printer
> model3 HP Deskjet D2345
> Printer
> model4 HP Deskjet D2368
> Printer
> monitor-type
> 0
> panel-check-type
> 0
> pcard-type
> 0
> plugin
> 0
> power-settings
> 0
> pq-diag-type
> 0
> r-type
> 1
> r0-agent1-kind
> 3
> r0-agent1-sku
> 21
> r0-agent1-type
> 1
> r0-agent2-kind
> 3
> r0-agent2-sku
> 22
> r0-agent2-type
> 2
> r0-agent3-kind
> 3
> r0-agent3-sku
> 58
> r0-agent3-type
> 3
> r10-agent1-kind
> 3
> r10-agent1-sku
> 816
> r10-agent1-type
> 1
> r10-agent2-kind
> 3
> r10-agent2-sku
> 817
> r10-agent2-type
> 2
> r10-agent3-kind
> 3
> r10-agent3-sku
> 58
> r10-agent3-type
> 3
> r2-agent1-kind
> 3
> r2-agent1-sku
> 21
> r2-agent1-type
> 1
> r2-agent2-kind
> 3
> r2-agent2-sku
> 22
> r2-agent2-type
> 2
> r2-agent3-kind
> 3
> r2-agent3-sku
> 58
> r2-agent3-type
> 3
> r4-agent1-kind
> 3
> r4-agent1-sku
> 21
> r4-agent1-type
> 1
> r4-agent2-kind
> 3
> r4-agent2-sku
> 22
> r4-agent2-type
> 2
> r4-agent3-kind
> 3
> r4-agent3-sku
> 58
> r4-agent3-type
> 3
> r8-agent1-kind
> 3
> r8-agent1-sku
> 21
> r8-agent1-type
> 1
> r8-agent2-kind
> 3
> r8-agent2-sku
> 22
> r8-agent2-type
> 2
> r8-agent3-kind
> 3
> r8-agent3-sku
> 58
> r8-agent3-type
> 3
> scan-style
> 0
> scan-type
> 0
> status-battery-check
> 0
> status-dynamic-counters
> 0
> status-type
> 2
> support-released
> 1
> support-type
> 2
> support-ver
> 1.6.6
> tech-class
> ['DJ3600']
> tech-subclass
> ['Normal']
> tech-type
> 2
> usb-pid
> c302
> usb-vid
> 03f0
>
> Status History (most recent first):
> Date/Time Code Status Description
> User Job ID
> -------------------- ----- ----------------------------------------
> -------- --------
> 10/01/08 15:38:17 1502 Tri-color cartridge is low on ink
> john 0
> 10/01/08 15:38:17 1000 Idle.
> john 0
> 10/01/08 15:25:38 1502 Tri-color cartridge is low on ink
> john 0
> 10/01/08 15:25:38 1000 Idle.
> john 0
> 10/01/08 15:20:32 1502 Tri-color cartridge is low on ink
> john 0
> 10/01/08 15:20:32 1000 Idle.
> john 0
> 10/01/08 15:11:07 1502 Tri-color cartridge is low on ink
> john 0
> 10/01/08 15:11:07 1000 Idle.
> john 0
> 10/01/08 15:10:33 1502 Tri-color cartridge is low on ink
> john 0
> 10/01/08 15:10:33 1000 Idle.
> john 0
>
>
> Done.
> john@dell:~$
>
> John
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

On the basis on what you say, I have changed the cartridge and all is
operating correctly.

Thank you.

Question answered.

Thanks for the update. Setting to answered.

A