hp clue window appears

We don't currently support this functionality. To scan from the PC, launch a
scanning program (xsane, etc) on the PC.

On Mon, Aug 18, 2008 at 8:28 AM, toro
<email address hidden>wrote:

> New question #42501 on HPLIP:
> https://answers.launchpad.net/hplip/+question/42501
>
> Hi,
>
> when i'm pressing the scan-to button, either if the printer is connected or
> not to the computer a message appears on the display: "No scan options.
> Please refer to device documentation troubleshoot"
>
> My Distribution is Ubuntu 8.04
> My printer is a Hp Officejet J5730 All-in-One
> Typing hp-check -t this is the result:
>
> Basic system information:
> Linux toro-desktop 2.6.24-19-generic #1 SMP Fri Jul 11 23:41:49 UTC 2008
> i686 GNU/Linux
>
> Distribution:
> ubuntu 8.04
>
> HPOJ running?
> No, HPOJ is not running (OK).
>
> Checking Python version...
> OK, version 2.5.2 installed
>
> Checking PyQt version...
> OK, version 3.17 installed.
>
> Checking SIP version...
> error: SIP not installed or version not found.
>
> Checking for CUPS...
> Status: la stampa programmata è in esecuzione
> Version: 1.3.7
> error_log is set to level: warn
> note: For troubleshooting printing issues, it is best to have the CUPS
> 'LogLevel'
> note: set to 'debug'. To set the LogLevel to debug, edit the file
> /etc/cups/cupsd.conf (as root),
> note: and change the line near the top of the file that begins with
> 'LogLevel' to read:
> note: LogLevel debug
> note: Save the file and then restart CUPS (see your OS/distro docs on how
> to restart CUPS).
> note: Now, when you print, helpful debug information will be saved to the
> file:
> note: /var/log/cups/error_log
> note: You can monitor this file by running this command in a console/shell:
> note: tail -f /var/log/cups/error_log
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 0.82.4
>
>
> ------------------------------------
> | COMPILE AND RUNTIME DEPENDENCIES |
> ------------------------------------
>
> note: To check for compile-time only dependencies, re-run hp-check with the
> -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r
> parameter (ie, hp-check -r).
>
> Checking for dependency: cups - Common Unix Printing System...
> OK, found.
>
> Checking for dependency: cups-ddk - CUPS driver development kit...
> OK, found.
>
> Checking for dependency: cups-devel- Common Unix Printing System
> development files...
> OK, found.
>
> Checking for dependency: dbus - Message bus system...
> OK, found.
>
> Checking for dependency: gcc - GNU Project C and C++ Compiler...
> OK, found.
>
> Checking for dependency: GhostScript - PostScript and PDF language
> interpreter and previewer...
> OK, found.
>
> Checking for dependency: libcrypto - OpenSSL cryptographic library...
> OK, found.
>
> Checking for dependency: libjpeg - JPEG library...
> OK, found.
>
> Checking for dependency: libnetsnmp-devel - SNMP networking library
> development files...
> OK, found.
>
> Checking for dependency: libpthread - POSIX threads library...
> OK, found.
>
> Checking for dependency: libtool - Library building support services...
> OK, found.
>
> Checking for dependency: libusb - USB library...
> OK, found.
>
> Checking for dependency: make - GNU make utility to maintain groups of
> programs...
> OK, found.
>
> Checking for dependency: PIL - Python Imaging Library (required for
> commandline scanning with hp-scan)...
> OK, found.
>
> Checking for dependency: ppdev - Parallel port support kernel module....
> OK, found.
>
> Checking for dependency: PyQt - Qt interface for Python...
> OK, found.
>
> Checking for dependency: python-ctypes - A foreign function library for
> Python...
> OK, found.
>
> Checking for dependency: python-dbus - Python bindings for dbus...
> OK, found.
>
> Checking for dependency: python-devel - Python development files...
> OK, found.
>
> Checking for dependency: Python 2.3 or greater - Required for fax
> functionality...
> OK, found.
>
> Checking for dependency: Python 2.2 or greater - Python programming
> language...
> OK, found.
>
> Checking for dependency: Reportlab - PDF library for Python...
> OK, found.
>
> Checking for dependency: SANE - Scanning library...
> OK, found.
>
> Checking for dependency: SANE - Scanning library development files...
> OK, found.
>
> Checking for dependency: scanimage - Shell scanning program...
> OK, found.
>
> Checking for dependency: xsane - Graphical scanner frontend for SANE...
> OK, found.
>
>
> ----------------------
> | HPLIP INSTALLATION |
> ----------------------
>
>
> Currently installed HPLIP version...
> HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=2.8.7
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hpijs/HP
> ppdbase=/usr/share/ppd/hpijs
> doc=/usr/share/doc/hplip-2.8.7
> icon=/usr/share/applications
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv/hp/
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-drv-install=yes
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=yes
> internal-tag=2.8.7.4
> restricted-build=no
>
>
>
> -------------------------------
> | DISCOVERED PARALLEL DEVICES |
> -------------------------------
>
> No devices found.
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> Device URI Model
> -------------------------------- -------------------------
> hp:/usb/Officejet_J5700_series?s HP Officejet J5700 series
> erial=CN7BNCH4KD04TC
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> warning: No queues found.
>
> ----------------------
> | SANE CONFIGURATION |
> ----------------------
>
> 'hpaio' in '/etc/sane.d/dll.conf'...
> OK, found. SANE backend 'hpaio' is properly set up.
>
> Checking output of 'scanimage -L'...
> device `hpaio:/usb/Officejet_J5700_series?serial=CN7BNCH4KD04TC' is a
> Hewlett-Packard Officejet_J5700_series all-in-one
>
>
> ---------------------
> | PYTHON EXTENSIONS |
> ---------------------
>
> Checking 'cupsext' CUPS extension...
> OK, found.
>
> Checking 'pcardext' Photocard extension...
> OK, found.
>
> Checking 'hpmudext' I/O extension...
> OK, found.
>
> Checking 'scanext' SANE scanning extension...
> OK, found.
>
>
> -----------------
> | USB I/O SETUP |
> -----------------
>
>
> Checking for permissions of USB attached printers...
>
> HP Device 0x5b11 at 005:009:
> Device URI: hp:/usb/Officejet_J5700_series?serial=CN7BNCH4KD04TC
> Device node: /dev/bus/usb/005/009
> Mode: 0666
> getfacl: Removing leading '/' from absolute path names
> # file: dev/bus/usb/005/009
> # owner: root
> # group: lp
> user::rw-
> user:toro:rw-
> group::rw-
> mask::rw-
> other::rw-
>
>
>
> -----------
> | SUMMARY |
> -----------
>
> error: 1 error or warning.
>
> Please refer to the installation instructions at:
> http://hplip.sourceforge.net/install/index.html
>
>
>
> I would like to know what I have to set up to get this function working.ù
>
> Thanks,
>
> Matteo
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Is this still not supported as of today? I was hoping this "bug 256541" ( https://bugs.launchpad.net/hplip/+bug/256541 ) would have been implemented by now.