HPLIP

HP PSC 2110 prints correctly but doesn't scan with Ubuntu 8.04

Asked by Van

I tried to install my HP PSC 2110 on a Ubuntu 8.04
Print feature seems ok but scan feature gives me a:
"open of device hpaio:/usb/PSC_2100_Series?serial=MY31NF50NG0F failed: Error during device I/O"
when I try a "scanimage -T -v"

I tried the "hp-check -t" and this is the output:

HP Linux Imaging and Printing System (ver. 2.8.5)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux fanelia-server 2.6.24-16-server #1 SMP Thu Apr 10 13:58:00 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...

Checking for CUPS...
Status: la stampa programmata è in esecuzione
Version: 1.3.7
error_log is set to level: warn

Checking for dbus/python-dbus...
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libdbus-1-dev

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.5 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-2.8.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=no
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=yes
internal-tag=2.8.5.23

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ------------------
  hp:/usb/PSC_2100_Series?serial=M HP PSC 2100 Series
  Y31NF50NG0F

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/PSC_2100_Series?serial=MY31NF50NG0F' is a Hewlett-Packard PSC_2100_Series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2811 at 001:002:
    Device URI: hp:/usb/PSC_2100_Series?serial=MY31NF50NG0F
    Device node: /dev/bus/usb/001/002
    Mode: 0666

-----------
| SUMMARY |
-----------

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libdbus-1-dev

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

I also tried the "sudo apt-get install --yes --force-yes libdbus-1-dev" but it said to me that the libdbus is already updated

It seems that the problem is with the python dbus but i don't know how to fix it... any idea?

Thanks

Davide

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Run:

sudo tail -f /var/log/syslog

Then try and scan and post the output in the syslog.

A

Revision history for this message
Van (vanfanelbox) said : 		#2

here it is:

Jun 21 00:53:11 fanelia-server kernel: [175290.253099] ppdev0: registered pardevice
Jun 21 00:53:11 fanelia-server kernel: [175290.254207] ppdev0: unregistered pardevice
Jun 21 00:53:55 fanelia-server scanimage: io/hpmud/mlc.c 179: unable to read MlcReverseCmd header: Resource temporarily unavailable
Jun 21 00:53:55 fanelia-server scanimage: io/hpmud/musb.c 1583: invalid MlcCredit from peripheral, trying miser
Jun 21 00:54:40 fanelia-server scanimage: io/hpmud/mlc.c 179: unable to read MlcReverseCmd header: Resource temporarily unavailable
Jun 21 00:54:40 fanelia-server scanimage: io/hpmud/musb.c 1588: invalid MlcCredit from peripheral
Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 323: device_cleanup: device uri=hp:/usb/PSC_2100_Series?serial=MY31NF50NG0F
Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 335: device_cleanup: close device dd=1...
Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 337: device_cleanup: done closing device dd=1

i have no idea of the meaning of this... hope you can have useful information by this check

Thanks again.

Davide

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

Is it possible to uninstall hplip and try the latest release?

Make sure to

rm -rf /usr/share/hplip

and then reinstall.

A

Revision history for this message
Van (vanfanelbox) said : 		#4

I tried installing the last version but everything is the same...

Here is my dll.conf

# /etc/sane.d/dll.conf - Configuration file for the SANE dynamic backend loader
#
# On Debian systems, the dll backend will also look for pieces of configuration
# in the /etc/sane.d/dll.d directory -- packages providing backends should drop
# a config file similar to dll.conf in this directory.
#

# enable the next line if you want to allow access through the network:
net
#abaton
#agfafocus
#apple
#avision
#artec
#artec_eplus48u
#as6e
#bh
#canon
#canon630u
#canon_pp
#cardscan
#coolscan
#coolscan2
#dc25
#dc210
#dc240
#dell1600n_net
#dmc
#epjitsu
#epson
#epson2
#fujitsu
#gphoto2
#genesys
#gt68xx
#hp
#hp3900
#hpsj5s
#hp3500
#hp4200
#hp5400
#hp5590
#hpljm1005
#hs2p
#ibm
#leo
#lexmark
#ma1509
#matsushita
#microtek
#microtek2
#mustek
#mustek_pp
#mustek_usb
#mustek_usb2
#nec
#niash
#pie
#pixma
#plustek
#plustek_pp
#pnm
#qcam
#ricoh
#s9036
#sceptre
#sharp
#sm3600
#sm3840
snapscan
#sp15c
#st400
#stv680
#tamarack
#teco1
#teco2
#teco3
#test
#u12
#umax
#umax_pp
#umax1220u
#v4l
hpaio

And here is my hp.conf

scsi HP
# Uncomment the following if you have "Error during device I/O" on SCSI
   option dumb-read
#
# The usual place for a SCSI-scanner on Linux
#/dev/scanner
#
# USB-scanners supported by the hp-backend
# HP ScanJet 4100C
#usb 0x03f0 0x0101
# HP ScanJet 5200C
#usb 0x03f0 0x0401
# HP ScanJet 62X0C
#usb 0x03f0 0x0201
# HP ScanJet 63X0C
#usb 0x03f0 0x0601
#
# Uncomment the following if your scanner is connected by USB,
# but you are not using libusb
 /dev/usb/scanner0
  option connect-device

... are they correct?

I have no ideas... please help.

Thanks

Davide

Revision history for this message
Linus Araque (linus-araque) said : 		#5

Hi Davide -

Are you able to scan from the hp-toolbox? I don't have a PSC 2110 in house, so my test setup is as follows:

Distro - Ubuntu 8.04 32bit
Test Unit - PSC 2310
Connection - USB
HPLIP rev - 2.8.6

I was able to scan from the toolbox with no issues. I'm going to continue testing this issue, I just want to make sure it's not hardware based.
-Linus

Revision history for this message
Linus Araque (linus-araque) said : 		#6

cont...

"scanimage -T -v" also works with no issues

-Linus

Revision history for this message
Van (vanfanelbox) said : 		#7

Hi Linus, thanks for your answer.

My distro is an Ubuntu 8.04 server edition (only command line)
Test Unit - PSC 2110
Connection - USB
HPLIP rev - 2.8.6

... with the server edition I don't think i have the hp-toolbox... i have no graphic interface.
Or maybe i don't know how to use the toolbox, where can I find it?

scanimage -T -v doesn't work... it says "Error during device I/O"

... I don't know how to solve it.... thanks

Revision history for this message
Linus Araque (linus-araque) said : 		#8

Davide -

Sorry for the delay. I'm trying to locate a PSC 2110 that I can test this issue on. As of today, I haven't found one that I have access to. Please email me here (linus dot araque at gmail dot com) and I'll be sure to keep you updated on my progress with this issue.

Thank you for supporting HPLIP,
-Linus

Revision history for this message
Van (vanfanelbox) said : 		#9

I did an hp-check -r and this is the output...

hp-check[11344]: info: :
Initializing. Please wait...
Ubuntu

8.04

la stampa programmata è in esecuzione

1.3.7

Linux fanelia-server 2.6.24-16-server #1 SMP Thu Apr 10 13:58:00 UTC 2008 i686 GNU/Linux

hp-check[11344]: info: :
hp-check[11344]: info: :---------------
hp-check[11344]: info: :| SYSTEM INFO |
hp-check[11344]: info: :---------------
hp-check[11344]: info: :
hp-check[11344]: info: :[01mBasic system information:[0m
hp-check[11344]: info: :Linux fanelia-server 2.6.24-16-server #1 SMP Thu Apr 10 13:58:00 UTC 2008 i686 GNU/Linux
hp-check[11344]: info: :
hp-check[11344]: info: :[01mDistribution:[0m
hp-check[11344]: info: :ubuntu 8.04
hp-check[11344]: info: :[01m
HPOJ running?[0m
hp-check[11344]: info: :No, HPOJ is not running (OK).
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking Python version...[0m
hp-check[11344]: info: :OK, version 2.5.2 installed
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking PyQt version...[0m
hp-check[11344]: info: :OK, version 3.17 installed.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking SIP version...[0m
error: SIP not installed or version not found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for CUPS...[0m
hp-check[11344]: info: :Status: la stampa programmata è in esecuzione
hp-check[11344]: info: :Version: 1.3.7
hp-check[11344]: info: :error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dbus/python-dbus...[0m
warning: dbus daemon is not running.
hp-check[11344]: info: :python-dbus version: 0.82.4
hp-check[11344]: info: :
hp-check[11344]: info: :
hp-check[11344]: info: :------------------------
hp-check[11344]: info: :| RUNTIME DEPENDENCIES |
hp-check[11344]: info: :------------------------
hp-check[11344]: info: :
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: cups - Common Unix Printing System...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: cups-ddk - CUPS driver development kit...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: ppdev - Parallel port support kernel module....[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: PyQt - Qt interface for Python...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: python-ctypes - A foreign function library for Python...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: python-dbus - Python bindings for dbus...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: Python 2.3 or greater - Required for fax functionality...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: Reportlab - PDF library for Python...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: SANE - Scanning library...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: scanimage - Shell scanning program...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for dependency: xsane - Graphical scanner frontend for SANE...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :
hp-check[11344]: info: :----------------------
hp-check[11344]: info: :| HPLIP INSTALLATION |
hp-check[11344]: info: :----------------------
hp-check[11344]: info: :
hp-check[11344]: info: :
hp-check[11344]: info: :[01mCurrently installed HPLIP version...[0m
hp-check[11344]: info: :HPLIP 2.8.6 currently installed in '/usr/share/hplip'.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[11344]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-2.8.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=no
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=yes
internal-tag=2.8.6.20

hp-check[11344]: info: :
hp-check[11344]: info: :-------------------------------
hp-check[11344]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[11344]: info: :-------------------------------
hp-check[11344]: info: :
hp-check[11344]: info: :No devices found.
hp-check[11344]: info: :
hp-check[11344]: info: :--------------------------
hp-check[11344]: info: :| DISCOVERED USB DEVICES |
hp-check[11344]: info: :--------------------------
hp-check[11344]: info: :
hp-check[11344]: info: : Device URI Model
hp-check[11344]: info: : -------------------------------- ------------------
hp-check[11344]: info: : hp:/usb/PSC_2100_Series?serial=M HP PSC 2100 Series
  Y31NF50NG0F
hp-check[11344]: info: :
hp-check[11344]: info: :---------------------------------
hp-check[11344]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[11344]: info: :---------------------------------
hp-check[11344]: info: :
hp-check[11344]: info: :
warning: No queues found.
hp-check[11344]: info: :
hp-check[11344]: info: :----------------------
hp-check[11344]: info: :| SANE CONFIGURATION |
hp-check[11344]: info: :----------------------
hp-check[11344]: info: :
hp-check[11344]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
hp-check[11344]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking output of 'scanimage -L'...[0m
hp-check[11344]: info: :device `hpaio:/usb/PSC_2100_Series?serial=MY31NF50NG0F' is a Hewlett-Packard PSC_2100_Series all-in-one

hp-check[11344]: info: :
hp-check[11344]: info: :---------------------
hp-check[11344]: info: :| PYTHON EXTENSIONS |
hp-check[11344]: info: :---------------------
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking 'cupsext' CUPS extension...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking 'pcardext' Photocard extension...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking 'hpmudext' I/O extension...[0m
hp-check[11344]: info: :OK, found.
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking 'scanext' SANE scanning extension...[0m
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
hp-check[11344]: info: :
hp-check[11344]: info: :-----------------
hp-check[11344]: info: :| USB I/O SETUP |
hp-check[11344]: info: :-----------------
hp-check[11344]: info: :
hp-check[11344]: info: :
hp-check[11344]: info: :[01mChecking for permissions of USB attached printers...[0m
hp-check[11344]: info: :
HP Device 0x2811 at 001:005:
hp-check[11344]: info: : Device URI: hp:/usb/PSC_2100_Series?serial=MY31NF50NG0F
hp-check[11344]: info: : Device node: /dev/bus/usb/001/005
hp-check[11344]: info: : Mode: 0666
hp-check[11344]: info: :
hp-check[11344]: info: :-----------
hp-check[11344]: info: :| SUMMARY |
hp-check[11344]: info: :-----------
hp-check[11344]: info: :
error: 2 errors and/or warnings.
hp-check[11344]: info: :
hp-check[11344]: info: :Please refer to the installation instructions at:
hp-check[11344]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[11344]: info: :
hp-check[11344]: info: :Done.

... it says that I have a problem with a Python extension called scanext... can this be the problem?

Does anybody knows how to solve it?

Thanks

Davide

Revision history for this message
dwelch91 (dwelch91) said : 		#10

BTW, hp.conf doesn't have anything to do with HPLIP (it is configuration for
the "hp" SANE backends [for select HP single function "Scanjet" devices],
not the "hpaio" HPLIP backend).

On Wed, Jun 25, 2008 at 11:14 AM, Van <email address hidden>
wrote:

> Question #36861 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/36861
>
> Status: Answered => Open
>
> Van is still having a problem:
> I tried installing the last version but everything is the same...
>
> Here is my dll.conf
>
> # /etc/sane.d/dll.conf - Configuration file for the SANE dynamic backend
> loader
> #
> # On Debian systems, the dll backend will also look for pieces of
> configuration
> # in the /etc/sane.d/dll.d directory -- packages providing backends should
> drop
> # a config file similar to dll.conf in this directory.
> #
>
> # enable the next line if you want to allow access through the network:
> net
> #abaton
> #agfafocus
> #apple
> #avision
> #artec
> #artec_eplus48u
> #as6e
> #bh
> #canon
> #canon630u
> #canon_pp
> #cardscan
> #coolscan
> #coolscan2
> #dc25
> #dc210
> #dc240
> #dell1600n_net
> #dmc
> #epjitsu
> #epson
> #epson2
> #fujitsu
> #gphoto2
> #genesys
> #gt68xx
> #hp
> #hp3900
> #hpsj5s
> #hp3500
> #hp4200
> #hp5400
> #hp5590
> #hpljm1005
> #hs2p
> #ibm
> #leo
> #lexmark
> #ma1509
> #matsushita
> #microtek
> #microtek2
> #mustek
> #mustek_pp
> #mustek_usb
> #mustek_usb2
> #nec
> #niash
> #pie
> #pixma
> #plustek
> #plustek_pp
> #pnm
> #qcam
> #ricoh
> #s9036
> #sceptre
> #sharp
> #sm3600
> #sm3840
> snapscan
> #sp15c
> #st400
> #stv680
> #tamarack
> #teco1
> #teco2
> #teco3
> #test
> #u12
> #umax
> #umax_pp
> #umax1220u
> #v4l
> hpaio
>
>
> And here is my hp.conf
>
> scsi HP
> # Uncomment the following if you have "Error during device I/O" on SCSI
> option dumb-read
> #
> # The usual place for a SCSI-scanner on Linux
> #/dev/scanner
> #
> # USB-scanners supported by the hp-backend
> # HP ScanJet 4100C
> #usb 0x03f0 0x0101
> # HP ScanJet 5200C
> #usb 0x03f0 0x0401
> # HP ScanJet 62X0C
> #usb 0x03f0 0x0201
> # HP ScanJet 63X0C
> #usb 0x03f0 0x0601
> #
> # Uncomment the following if your scanner is connected by USB,
> # but you are not using libusb
> /dev/usb/scanner0
> option connect-device
>
> ... are they correct?
>
> I have no ideas... please help.
>
> Thanks
>
> Davide
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

--
Rita Rudner - "When I eventually met Mr. Right I had no idea that his first
name was Always."

Revision history for this message
dwelch91 (dwelch91) said : 		#11

scanext is only used by hp-scan, not by scanimage or xsane.

On Sat, Jul 5, 2008 at 7:52 AM, Van <email address hidden>
wrote:

> Question #36861 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/36861
>
> Status: Answered => Open
>
> Van is still having a problem:
> I did an hp-check -r and this is the output...
>
> hp-check[11344]: info: :
> Initializing. Please wait...
> Ubuntu
>
> 8.04
>
> la stampa programmata è in esecuzione
>
> 1.3.7
>
> Linux fanelia-server 2.6.24-16-server #1 SMP Thu Apr 10 13:58:00 UTC
> 2008 i686 GNU/Linux
>
> hp-check[11344]: info: :
> hp-check[11344]: info: :---------------
> hp-check[11344]: info: :| SYSTEM INFO |
> hp-check[11344]: info: :---------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mBasic system information:[0m
> hp-check[11344]: info: :Linux fanelia-server 2.6.24-16-server #1 SMP Thu
> Apr 10 13:58:00 UTC 2008 i686 GNU/Linux
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mDistribution:[0m
> hp-check[11344]: info: :ubuntu 8.04
> hp-check[11344]: info: :[01m
> HPOJ running?[0m
> hp-check[11344]: info: :No, HPOJ is not running (OK).
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking Python version...[0m
> hp-check[11344]: info: :OK, version 2.5.2 installed
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking PyQt version...[0m
> hp-check[11344]: info: :OK, version 3.17 installed.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking SIP version...[0m
> error: SIP not installed or version not found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for CUPS...[0m
> hp-check[11344]: info: :Status: la stampa programmata è in esecuzione
> hp-check[11344]: info: :Version: 1.3.7
> hp-check[11344]: info: :error_log is set to level: warn
> note: For troubleshooting printing issues, it is best to have the CUPS
> 'LogLevel'
> note: set to 'debug'. To set the LogLevel to debug, edit the file
> /etc/cups/cupsd.conf (as root),
> note: and change the line near the top of the file that begins with
> 'LogLevel' to read:
> note: LogLevel debug
> note: Save the file and then restart CUPS (see your OS/distro docs on how
> to restart CUPS).
> note: Now, when you print, helpful debug information will be saved to the
> file:
> note: /var/log/cups/error_log
> note: You can monitor this file by running this command in a console/shell:
> note: tail -f /var/log/cups/error_log
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dbus/python-dbus...[0m
> warning: dbus daemon is not running.
> hp-check[11344]: info: :python-dbus version: 0.82.4
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> hp-check[11344]: info: :------------------------
> hp-check[11344]: info: :| RUNTIME DEPENDENCIES |
> hp-check[11344]: info: :------------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: cups - Common Unix
> Printing System...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: cups-ddk - CUPS driver
> development kit...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: GhostScript -
> PostScript and PDF language interpreter and previewer...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: PIL - Python Imaging
> Library (required for commandline scanning with hp-scan)...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: ppdev - Parallel port
> support kernel module....[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: PyQt - Qt interface
> for Python...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: python-ctypes - A
> foreign function library for Python...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: python-dbus - Python
> bindings for dbus...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: Python 2.3 or greater
> - Required for fax functionality...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: Reportlab - PDF
> library for Python...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: SANE - Scanning
> library...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: scanimage - Shell
> scanning program...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for dependency: xsane - Graphical
> scanner frontend for SANE...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> hp-check[11344]: info: :----------------------
> hp-check[11344]: info: :| HPLIP INSTALLATION |
> hp-check[11344]: info: :----------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mCurrently installed HPLIP version...[0m
> hp-check[11344]: info: :HPLIP 2.8.6 currently installed in
> '/usr/share/hplip'.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mCurrent contents of '/etc/hp/hplip.conf'
> file:[0m
> hp-check[11344]: info: :# hplip.conf. Generated from hplip.conf.in by
> configure.
>
> [hplip]
> version=2.8.6
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hpijs/HP
> ppdbase=/usr/share/ppd/hpijs
> doc=/usr/share/doc/hplip-2.8.6
> icon=/usr/share/applications
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv/hp/
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=no
> dbus-build=no
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-drv-install=yes
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=yes
> internal-tag=2.8.6.20
>
> hp-check[11344]: info: :
> hp-check[11344]: info: :-------------------------------
> hp-check[11344]: info: :| DISCOVERED PARALLEL DEVICES |
> hp-check[11344]: info: :-------------------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :No devices found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :--------------------------
> hp-check[11344]: info: :| DISCOVERED USB DEVICES |
> hp-check[11344]: info: :--------------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: : Device URI Model
> hp-check[11344]: info: : --------------------------------
> ------------------
> hp-check[11344]: info: : hp:/usb/PSC_2100_Series?serial=M HP PSC 2100
> Series
> Y31NF50NG0F
> hp-check[11344]: info: :
> hp-check[11344]: info: :---------------------------------
> hp-check[11344]: info: :| INSTALLED CUPS PRINTER QUEUES |
> hp-check[11344]: info: :---------------------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> warning: No queues found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :----------------------
> hp-check[11344]: info: :| SANE CONFIGURATION |
> hp-check[11344]: info: :----------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01m'hpaio' in '/etc/sane.d/dll.conf'...[0m
> hp-check[11344]: info: :OK, found. SANE backend 'hpaio' is properly set up.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking output of 'scanimage -L'...[0m
> hp-check[11344]: info: :device
> `hpaio:/usb/PSC_2100_Series?serial=MY31NF50NG0F' is a Hewlett-Packard
> PSC_2100_Series all-in-one
>
> hp-check[11344]: info: :
> hp-check[11344]: info: :---------------------
> hp-check[11344]: info: :| PYTHON EXTENSIONS |
> hp-check[11344]: info: :---------------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking 'cupsext' CUPS extension...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking 'pcardext' Photocard extension...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking 'hpmudext' I/O extension...[0m
> hp-check[11344]: info: :OK, found.
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking 'scanext' SANE scanning
> extension...[0m
> error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for
> the proper installation of scanext.
> hp-check[11344]: info: :
> hp-check[11344]: info: :-----------------
> hp-check[11344]: info: :| USB I/O SETUP |
> hp-check[11344]: info: :-----------------
> hp-check[11344]: info: :
> hp-check[11344]: info: :
> hp-check[11344]: info: :[01mChecking for permissions of USB attached
> printers...[0m
> hp-check[11344]: info: :
> HP Device 0x2811 at 001:005:
> hp-check[11344]: info: : Device URI:
> hp:/usb/PSC_2100_Series?serial=MY31NF50NG0F
> hp-check[11344]: info: : Device node: /dev/bus/usb/001/005
> hp-check[11344]: info: : Mode: 0666
> hp-check[11344]: info: :
> hp-check[11344]: info: :-----------
> hp-check[11344]: info: :| SUMMARY |
> hp-check[11344]: info: :-----------
> hp-check[11344]: info: :
> error: 2 errors and/or warnings.
> hp-check[11344]: info: :
> hp-check[11344]: info: :Please refer to the installation instructions at:
> hp-check[11344]: info: :http://hplip.sourceforge.net/install/index.html
>
> hp-check[11344]: info: :
> hp-check[11344]: info: :Done.
>
>
> ... it says that I have a problem with a Python extension called scanext...
> can this be the problem?
>
> Does anybody knows how to solve it?
>
> Thanks
>
> Davide
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

--
Bob Hope - "Middle age is when your age starts to show around your middle."

Revision history for this message
dwelch91 (dwelch91) said : 		#12

Are you using a hub? A known good cable? Try using a different cable and/or
removing any USB hubs and try again.

On Fri, Jun 20, 2008 at 3:56 PM, Van <email address hidden>
wrote:

> Question #36861 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/36861
>
> Status: Needs information => Open
>
> Van gave more information on the question:
> here it is:
>
> Jun 21 00:53:11 fanelia-server kernel: [175290.253099] ppdev0: registered
> pardevice
> Jun 21 00:53:11 fanelia-server kernel: [175290.254207] ppdev0: unregistered
> pardevice
> Jun 21 00:53:55 fanelia-server scanimage: io/hpmud/mlc.c 179: unable to
> read MlcReverseCmd header: Resource temporarily unavailable
> Jun 21 00:53:55 fanelia-server scanimage: io/hpmud/musb.c 1583: invalid
> MlcCredit from peripheral, trying miser
> Jun 21 00:54:40 fanelia-server scanimage: io/hpmud/mlc.c 179: unable to
> read MlcReverseCmd header: Resource temporarily unavailable
> Jun 21 00:54:40 fanelia-server scanimage: io/hpmud/musb.c 1588: invalid
> MlcCredit from peripheral
> Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 323:
> device_cleanup: device uri=hp:/usb/PSC_2100_Series?serial=MY31NF50NG0F
> Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 335:
> device_cleanup: close device dd=1...
> Jun 21 00:54:42 fanelia-server scanimage: io/hpmud/hpmud.c 337:
> device_cleanup: done closing device dd=1
>
> i have no idea of the meaning of this... hope you can have useful
> information by this check
>
> Thanks again.
>
> Davide
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

--
Paul Lynde - "I sang in the choir for years, even though my family belonged
to another church."

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