Hi, a month or so ago I asked a question, 280716. I checked back a few days after asking it, no response. Then i went on vacation when i received a couple of responses. I have since answered the questions and responded but have not received any response in the last week. Since I now have the time to devote to this issue, I would like to get it solved. Since i have another way of printing it has not been the priority. PLease help if you can I apologize for any delays in my response. Here is the info from the previous message. I am not able to print on my HP Laser P1007. I m using a Lenovo PC in dual boot, win& and Ubuntu 12.4. I can print in windows but not in ubuntu. I get an error message. I tried a hp-plugin -i-g but it did not work. I have the hpcheck below: Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version --------------- | SYSTEM INFO | --------------- Kernel: 3.13.0-77-generic #121~precise1-Ubuntu SMP Wed Jan 20 18:04:08 UTC 2016 GNU/Linux Host: teacher-Lenovo Proc: 3.13.0-77-generic #121~precise1-Ubuntu SMP Wed Jan 20 18:04:08 UTC 2016 GNU/Linux Distribution: ubuntu 12.04 Bitness: 32 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.15.11 HPLIP-Home: /usr/share/hplip HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.15.11 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.15.11 html=/usr/share/doc/hplip-3.15.11 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yesteacher@teacher-Lenovo:~$ hp-check Saving output in log file: /home/teacher/hp-check.log HP Linux Imaging and Printing System (ver. 3.15.11) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version --------------- | SYSTEM INFO | --------------- Kernel: 3.13.0-77-generic #121~precise1-Ubuntu SMP Wed Jan 20 18:04:08 UTC 2016 GNU/Linux Host: teacher-Lenovo Proc: 3.13.0-77-generic #121~precise1-Ubuntu SMP Wed Jan 20 18:04:08 UTC 2016 GNU/Linux Distribution: ubuntu 12.04 Bitness: 32 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.15.11 HPLIP-Home: /usr/share/hplip HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.15.11 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.15.11 html=/usr/share/doc/hplip-3.15.11 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.15.11 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=yes Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [upgrade] notify_upgrade = false last_upgraded_time = 1452185724 pending_upgrade_time = 0 latest_available_version = 3.16.2 [installation] date_time = 02/18/2016 02:26:21 version = 3.15.11

-------------------------- | External Dependencies | -------------------------- gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.05 OK - scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.22 OK - xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK - cups CUPS - Common Unix Printing System REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running' policykit PolicyKit - Administrative policy framework OPTIONAL - 0.104 OK - network network -wget OPTIONAL - 1.13.4 OK - avahi-utils avahi-utils OPTIONAL - 0.6.30 OK - dbus DBus - Message bus system REQUIRED - 1.4.18 OK - ------------------------- | General Dependencies | ------------------------- libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK - python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.0.0 OK - reportlab Reportlab - PDF library for Python OPTIONAL 2.0 2.5 OK - python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.9.1 OK - python-xml Python XML libraries REQUIRED - 2.0.1 OK - libusb libusb - USB library REQUIRED - 1.0 OK - cups-image CUPS image - CUPS image development files REQUIRED - 1.5.3 OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.4.3 OK - sane-devel SANE - Scanning library development files REQUIRED - 1.0.22 OK - pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK - python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.3 OK - pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.9.1 OK - libjpeg libjpeg - JPEG library REQUIRED - - OK - libpthread libpthread - POSIX threads library REQUIRED - 2.15 OK - python-devel Python devel - Python development files REQUIRED 2.2 2.7.3 OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.5.3 OK - sane SANE - Scanning library REQUIRED - 1.0.22 OK - --------------- | COMPILEDEP | --------------- libtool libtool - Library building support services REQUIRED - 2.4.2 OK - gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.6.3 OK - make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.15.11 OK - hpmudext IO-Extension REQUIRED - 3.15.11 OK - ----------------------- | Scan Configuration | ----------------------- scanext Scan-SANE-Extension REQUIRED - 3.15.11 OK - hpaio HPLIP-SANE-Backend REQUIRED - 3.15.11 OK 'hpaio found in /etc/sane.d/dll.conf' ----------------------- | Other Dependencies | ----------------------- ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ No Scanner found. -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- HP-LaserJet-P1007 ----------------- Type: Unknown Device URI: usb://HP/LaserJet%20P1007?serial=NC0FD8R PPD: /etc/cups/ppd/HP-LaserJet-P1007.ppd PPD Description: HP LaserJet P1007 Foomatic/foo2xqx (recommended) Printer status: printer HP-LaserJet-P1007 disabled since Sun 14 Feb 2016 07:07:57 AM CSTUnplugged or turned off warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- None Missing Optional Dependencies ----------------------------- None Total Errors: 0 Total Warnings: 1 Done. fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.15.11 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no apparmor_build=yes Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [upgrade] notify_upgrade = false last_upgraded_time = 1452185724 pending_upgrade_time = 0 latest_available_version = 3.16.2 [installation] date_time = 02/18/2016 02:26:21 version = 3.15.11

When	Who	Action	New State
2016-02-21	Manfred Hampl	Request for more information	Needs information
2016-03-08	Launchpad Janitor	Expire	Expired
2016-03-14	pecanbrown	Reopen	Open
2016-03-14	Manfred Hampl	Request for more information	Needs information
2016-03-22	pecanbrown	Give more information	Open
2016-03-22	Manfred Hampl	Answer	Answered

HPLIP

History of question #286433