HP Setup
I have a HP LaserJet P1007. I have installed the current software which is HPLIP-3.15.11. I get to step 2 when I get this message: The device you are trying to setup requires a binary plug-in. Some functionalities may not work as expected without plug-ins. Please run 'hp-plugin' as normal user to install plug-ins. Visit http://
I went to the website but it did not give any more information. I believe I tried to install the binary plug-ins when I initially installed the ubuntu 12. The printer has never really worked.
I current have a dual boot between ubuntu 12 and widows 7.
Any help you can give would be appreciated.
Thanks
Question information
- Language:
- English Edit question
- Status:
- Expired
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- HPLIP Edit question
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- Last reply:
Revision history for this message
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#1 |
Hi,
Can you try running command 'hp-plugin -i -g' in terminal and let us know if you are able to install the plugin for this device.
Please provide us hp-check command output here.
Thanks,
Goutam
Revision history for this message
|
#2 |
roscoe234@
Saving output in log file: /home/roscoe234
HP Linux Imaging and Printing System (ver. 3.15.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: linuxmint-17.3 version is not supported. Using linuxmint-17 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.19.0-32-generic #37~14.04.1-Ubuntu SMP Thu Oct 22 09:37:25 UTC 2015 GNU/Linux
Host: roscoe234-
Proc: 3.19.0-32-generic #37~14.04.1-Ubuntu SMP Thu Oct 22 09:37:25 UTC 2015 GNU/Linux
Distribution: linuxmint 17.3
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.2
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 17.3 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.2
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.15.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = true
last_upgraded_time = 1452820850
pending_
[installation]
date_time = 01/15/16 08:46:41
version = 3.15.2
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
network network -wget OPTIONAL - 1.15 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus - Message bus system REQUIRED - 1.6.18 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
-------
| General Dependencies |
-------
libpthread libpthread - POSIX threads library REQUIRED - b'2.19' OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
sane SANE - Scanning library REQUIRED - 1.0.23 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.10.4 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.4 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.15.2 OK -
hpmudext IO-Extension REQUIRED - 3.15.2 OK -
-------
| Scan Configuration |
-------
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.2 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.15.2 OK -
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Deskjet-2540-series
-------------------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Deskjet 2540 Series, hpcups 3.15.2
Printer status: printer Deskjet-2540-series is idle. enabled since Thu 14 Jan 2016 07:44:39 PM CST
Communication status: Good
--------------
| PERMISSION |
--------------
USB Deskjet-2540-series Required - - OK Node:'/
No errors or warnings.
Done.
roscoe234@
Revision history for this message
|
#4 |
Is the issue fixed ?
Are you able to install the plugin ?
If not, can you able to provide us the output of the command
sh hplip-3.
You can download the file hplip-3.
https:/
Question #280716 on HPLIP changed:
https:/
roy proposed the following answer:
im fixed now....?
--
You received this question notification because your team HP Linux
Imaging and Printing is an answer contact for HPLIP.
Revision history for this message
|
#5 |
nd run-tim
On 01/15/2016 11:27 PM, goutam kodu wrote:
> Your question #280716 on HPLIP changed:
> https:/
>
> goutam kodu proposed the following answer:
> Is the issue fixed ?
> Are you able to install the plugin ?
> If not, can you able to provide us the output of the command
>
> sh hplip-3.
>
> You can download the file hplip-3.
> https:/
> Question #280716 on HPLIP changed:
> https:/
>
> roy proposed the following answer:
> im fixed now....?
>
> --
> You received this question notification because your team HP Linux
> Imaging and Printing is an answer contact for HPLIP.
>
Revision history for this message
|
#6 |
I apologize for the long delay. I tried running the 'hp-plugin -i -g' in the terminal and it got stuck. So it did not solve my problem
Revision history for this message
|
#7 |
hi, the hp-plugin -i-g did not work. Here is the hpcheck:
teacher@
Saving output in log file: /home/teacher/
HP Linux Imaging and Printing System (ver. 3.15.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.0-77-generic #121~precise1-
Host: teacher-Lenovo
Proc: 3.13.0-77-generic #121~precise1-
Distribution: ubuntu 12.04
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.11
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-
Saving output in log file: /home/teacher/
HP Linux Imaging and Printing System (ver. 3.15.11)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.13.0-77-generic #121~precise1-
Host: teacher-Lenovo
Proc: 3.13.0-77-generic #121~precise1-
Distribution: ubuntu 12.04
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.15.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.15.11
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = false
last_upgraded_time = 1452185724
pending_
latest_
[installation]
date_time = 02/18/2016 02:26:21
version = 3.15.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.05 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.22 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.104 OK -
network network -wget OPTIONAL - 1.13.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
dbus DBus - Message bus system REQUIRED - 1.4.18 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.0.0 OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 2.5 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.9.1 OK -
python-xml Python XML libraries REQUIRED - 2.0.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 1.5.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.4.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.22 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.3 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.9.1 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.15 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.3 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.5.3 OK -
sane SANE - Scanning library REQUIRED - 1.0.22 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.6.3 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.15.11 OK -
hpmudext IO-Extension REQUIRED - 3.15.11 OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.15.11 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.11 OK 'hpaio found in /etc/sane.
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-LaserJet-P1007
-----------------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
PPD Description: HP LaserJet P1007 Foomatic/foo2xqx (recommended)
Printer status: printer HP-LaserJet-P1007 disabled since Sun 14 Feb 2016 07:07:57 AM CSTUnplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 0
Total Warnings: 1
Done.
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = false
last_upgraded_time = 1452185724
pending_
latest_
[installation]
date_time = 02/18/2016 02:26:21
version = 3.15.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.05 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.22 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.104 OK -
network network -wget OPTIONAL - 1.13.4 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
dbus DBus - Message bus system REQUIRED - 1.4.18 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.0.0 OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 2.5 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.9.1 OK -
python-xml Python XML libraries REQUIRED - 2.0.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 1.5.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.4.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.22 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.3 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.9.1 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.15 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.3 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.5.3 OK -
sane SANE - Scanning library REQUIRED - 1.0.22 OK -
---------------
| COMPILEDEP |
---------------
libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.6.3 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.15.11 OK -
hpmudext IO-Extension REQUIRED - 3.15.11 OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.15.11 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.15.11 OK 'hpaio found in /etc/sane.
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-LaserJet-P1007
-----------------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
PPD Description: HP LaserJet P1007 Foomatic/foo2xqx (recommended)
Printer status: printer HP-LaserJet-P1007 disabled since Sun 14 Feb 2016 07:07:57 AM CSTUnplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 0
Total Warnings: 1
Done.
Revision history for this message
|
#8 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.