HPLIP

HP 9800 USB to Parallel is recognised but won't print

Asked by zeddock

I need to use a large format printer which does not have a USB port, but a Centronics; it is an HP DeskJet 9800.
I am using Ubuntu 7.10 Desktop and have tried several different ways to make it work but test prints don't happen.

If I hook up one (I have tried two different cables, both of which work on an XP and Vista OS machine,) USB to Centronics cables without it being connected to the printer, the cable is seen but a driver is not found.
If I hook it into the computer AFTER I have connected it to the printer, UBUNTU see it as an HP 9800.

I have tried to use the PPD driver and the foo driver. I have tried to install it through Sys / Admin Printers Add... and through HPLIB 2.8.2. (I have been unable to try with an earlier version of HPLIB.)

Regardless, I cannot get the thing to print! Again.... It works fine on MS OS, which burns me up!

Folks, I need some help with this.

PS. I tried to add it with lsusb id too.

zeddock

Question information

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HPLIP Edit question
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Last reply:
Revision history for this message
zeddock (zeddock) said : 		#1

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux latlap 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 7.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.3.2

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-2.8.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=yes
internal-tag=2.8.2.10

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

ML-2510_Series
--------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://Samsung/ML-2510%20Series
PPD: /etc/cups/ppd/ML-2510_Series.ppd
PPD Description: Samsung ML-2550, 1.0
Printer status: printer ML-2510_Series is idle. enabled since Wed 19 Mar 2008 08:33:30 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
PDF_file_generator
------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF_file_generator.ppd
PPD Description: HP DeskJet 9800 Foomatic/hpijs (recommended)
Printer status: printer PDF_file_generator is idle. enabled since Wed 19 Mar 2008 09:00:10 AM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Unknown
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: hal:///org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial_printer_noserial
PPD: /etc/cups/ppd/Unknown.ppd
PPD Description: HP DeskJet 9800 Foomatic/hpijs (recommended)
Printer status: printer Unknown is idle. enabled since Wed 19 Mar 2008 11:08:46 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
error: scanimage not found.

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
 -----------

error: 4 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libsane

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Revision history for this message
zeddock (zeddock) said : 		#2

Here are some log outputs...
Mar 20 00:05:09 latlap -- MARK --
Mar 20 00:12:49 latlap python: hp-check[18340]: warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Mar 20 00:12:50 latlap python: hp-check[18340]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Mar 20 00:12:50 latlap last message repeated 2 times
Mar 20 00:13:30 latlap python: hp-check[18609]: warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
Mar 20 00:13:30 latlap python: hp-check[18609]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Mar 20 00:13:30 latlap last message repeated 2 times
Mar 20 00:25:09 latlap -- MARK --
Mar 20 00:30:50 latlap cupsd[23310]: *** WARNING *** The programme 'cupsd' uses the Apple Bonjour compatiblity layer of Avahi.
Mar 20 00:30:50 latlap cupsd[23310]: *** WARNING *** Please fix your application to use the native API of Avahi!
Mar 20 00:30:50 latlap cupsd[23310]: *** WARNING *** For more information see <http://0pointer.de/avahi-compat?s=libdns_sd&e=cupsd>
Mar 20 00:30:50 latlap kernel: [ 3962.124000] audit(1205987450.625:4): type=1503 operation="inode_permission" requested_mask="a" denied_mask="a" name="/dev/tty" pid=23310 profile="/usr/sbin/cupsd"

Revision history for this message
zeddock (zeddock) said : 		#3

More from the last mark...
Mar 20 00:45:09 latlap -- MARK --
Mar 20 00:54:39 latlap kernel: [ 5390.760000] audit(1205988879.206:5): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29252 profile="/usr/sbin/cupsd"
Mar 20 00:54:39 latlap kernel: [ 5390.772000] audit(1205988879.206:6): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29255 profile="/usr/sbin/cupsd"
Mar 20 00:55:00 latlap kernel: [ 5411.724000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: out of paper
Mar 20 00:55:32 latlap kernel: [ 5444.156000] audit(1205988932.209:7): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29495 profile="/usr/sbin/cupsd"
Mar 20 00:55:32 latlap kernel: [ 5444.180000] audit(1205988932.209:8): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29498 profile="/usr/sbin/cupsd"
Mar 20 00:56:03 latlap kernel: [ 5474.996000] audit(1205988963.211:9): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29638 profile="/usr/sbin/cupsd"
Mar 20 00:56:03 latlap kernel: [ 5475.012000] audit(1205988963.211:10): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=29641 profile="/usr/sbin/cupsd"
Mar 20 01:16:29 latlap kernel: [ 6701.100000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: nonzero read/write bulk status received: -108
Mar 20 01:16:29 latlap kernel: [ 6701.100000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: nonzero read/write bulk status received: -108
Mar 20 01:16:29 latlap kernel: [ 6701.100000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: removed
Mar 20 01:16:34 latlap kernel: [ 6706.276000] usb 5-1: usbfs: interface 0 claimed by usbfs while 'vmware-vmx' sets config #1
Mar 20 01:17:46 latlap kernel: [ 6777.600000] UDF-fs: No VRS found
Mar 20 01:27:17 latlap kernel: [ 7349.408000] usb 5-1: USB disconnect, address 2
Mar 20 01:27:24 latlap kernel: [ 7355.952000] usb 5-1: new full speed USB device using uhci_hcd and address 4
Mar 20 01:27:24 latlap kernel: [ 7356.144000] usb 5-1: configuration #1 chosen from 1 choice
Mar 20 01:27:24 latlap kernel: [ 7356.148000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 4 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
Mar 20 01:35:42 latlap kernel: [ 7854.252000] audit(1205991342.346:11): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=7343 profile="/usr/sbin/cupsd"
Mar 20 01:35:42 latlap kernel: [ 7854.268000] audit(1205991342.346:12): type=1503 operation="inode_permission" requested_mask="rw" denied_mask="rw" name="/dev/tty" pid=7346 profile="/usr/sbin/cupsd"
Mar 20 01:36:03 latlap kernel: [ 7874.808000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: out of paper
Mar 20 01:52:02 latlap kernel: [ 8834.244000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: nonzero read/write bulk status received: -84
Mar 20 01:52:02 latlap kernel: [ 8834.244000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: nonzero read/write bulk status received: -71
Mar 20 01:52:02 latlap kernel: [ 8834.380000] usb 5-1: USB disconnect, address 4
Mar 20 01:52:03 latlap kernel: [ 8834.948000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: removed
Mar 20 01:52:08 latlap kernel: [ 8839.660000] usb 5-1: new full speed USB device using uhci_hcd and address 5
Mar 20 01:52:08 latlap kernel: [ 8839.848000] usb 5-1: configuration #1 chosen from 1 choice
Mar 20 01:52:08 latlap kernel: [ 8839.856000] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 5 if 0 alt 1 proto 2 vid 0x067B pid 0x2305

Revision history for this message
zeddock (zeddock) said : 		#4

Please help soon? Or tell me how I can get support for this convoluted situation of Ubuntu, HP 9800, USB=>Centronics adapter.

I will have to get it working soon or go buy another. I am already looking pretty silly to the boss. (He keeps saying it is because of Linux!)

Thanx!
zeddock

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

Zeddock,

With the printer connected run:

/usr/lib/cups/backend/hp

and post the output.

To be clear you are trying to use a parallel to usb converter to connect the printer to your Ubuntu system, or you are using a usb to parallel converter?

Thanks.

A

Revision history for this message
zeddock (zeddock) said : 		#6

Here is the output...
jim@latlap:~$ /usr/lib/cups/backend/hp
direct hp "Unknown" "HP Printer (HPLIP)"
jim@latlap:~$

I am attempting to use the 9800, which is a Parallel-only printer, by way of a USB to Centronics Cable.

zeddock

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#7

Zeddock,

The HP backend isn't detecting the printer correctly, probably because the usb to centronics isn't allowing the protocal to talk in the way HPLIP needs it to.

The usb/parallel, parallel/usb devices are not supported. Because there are so many hardware vendors it's impossible for us to test all hardware configurations.

If it's possible to connect the printer directly via parallel you may have better luck. Although keep in mind that your HPLIP install is configure as pp-build=no, which means that you'll need to re-install HPLIP, do a custom install and be sure to enable parallel support.

Sorry I couldn't help more.

A

Revision history for this message
zeddock (zeddock) said : 		#8

Thanx.
I have been successful with a netgear PS-101, which is a network
print-server that attaches directly to the printer's centrolnics connector.

I want to suggest that someone update the Open Linux list of printers which
work. The 9800 is set at Perfectly, and I think it should mention PARALLEL
ONLY.

zeddock

On Mon, Mar 24, 2008 at 11:25 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #27498 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/27498
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> Zeddock,
>
> The HP backend isn't detecting the printer correctly, probably because
> the usb to centronics isn't allowing the protocal to talk in the way
> HPLIP needs it to.
>
> The usb/parallel, parallel/usb devices are not supported. Because there
> are so many hardware vendors it's impossible for us to test all hardware
> configurations.
>
> If it's possible to connect the printer directly via parallel you may
> have better luck. Although keep in mind that your HPLIP install is
> configure as pp-build=no, which means that you'll need to re-install
> HPLIP, do a custom install and be sure to enable parallel support.
>
> Sorry I couldn't help more.
>
> A
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/27498/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/27498
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#9

Great thanks for the info!

A

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