HPLIP

HPLIP 3.15.9 fails install due to install fail on dependency

Asked by William M. Grove

I had an HP Laserjet Pro 400 400n printer working fine under Ubuntu 15.04, but then it died. I bought the exact same model as a replacement, Ethernet cabled it to my router, cycled my router and rebooted the system to make sure the new printer would be recognized. HPLIP 3.15.7 was already installed. The computer won't even see the new printer now, let alone print to it. I thought maybe I had a HPLIP problem, so I started a download/automatic install of ver. 3.15.9 (current) to reestablish the drivers. The download went OK but the install script failed due to failure to install a dependency.
I got as part of the output the following:
DEPENDENCY AND CONFLICT RESOLUTION
------------------------------------------------------------
Running 'sudo apt-get install --assume-yes libsub-1.0.0-dev'
[omitted error-free lines...]
Running 'sudo apt-get install --assume-yes libtool-bin'
Please wait, this may take several minutes...
error. Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes libtool-bin'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes libtool-bin'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
[identical 'Running' and error messages for re-try #3]
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? y
Running 'sudo apt-get install --assume-yes libtool-bin'
[repeat of failure to install, with same error message as the last one]
[repeat of 'y' response to query about whether to retry, followed by same failure and error message]

And that brings the update to HPLIP installation to a screeching halt.

Any ideas, suggestions about what's causing this & how to get past it?

Thanks in advance for your help,
Will Grove

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

For diagnostic purposes:
What is the output of the commands

uname -a
lsb_release -crid
sudo apt-get install libtool-bin

Revision history for this message
William M. Grove (grove001) said : 		#2

Here is the output:

grove001@grove001-desktop:~$ uname -a
Linux grove001-desktop 3.16.0-49-generic #65~14.04.1-Ubuntu SMP Wed Sep 9 10:03:23 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
grove001@grove001-desktop:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 14.04.3 LTS
Release: 14.04
Codename: trusty
grove001@grove001-desktop:~$ sudo apt-get install libtool-bin
[sudo] password for grove001:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package libtool-bin is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
However the following packages replace it:
  libtool:i386 libtool

E: Package 'libtool-bin' has no installation candidate

I hope this information helps.
Thanks in advance for your help,
Will Grove

----- Original Message -----
From: "Manfred Hampl" <email address hidden>
To: grove001@q.com
Sent: Monday, September 21, 2015 2:43:19 AM
Subject: Re: [Question #271605]: HPLIP 3.15.9 fails install due to install fail on dependency

Your question #271605 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/271605

    Status: Open => Needs information

Manfred Hampl requested more information:
For diagnostic purposes:
What is the output of the commands

uname -a
lsb_release -crid
sudo apt-get install libtool-bin

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/hplip/+question/271605

You received this question notification because you asked the question.

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

If you execute

sudo apt-get install libtool:i386 libtool

and then retry the hplip installation, what do you get?
If it still fails, please provide the full output of running the installation script.

Can you help with this problem?

Provide an answer of your own, or ask William M. Grove for more information if necessary.

To post a message you must log in.