Hp 4500 Envy (new) won't print on Ubuntu12.04 (using 3.10.6)

Hi John,

Please download the latest hplip-3.15.7.run file from http://hplipopensource.com/hplip-web/gethplip.html and install the package by running command 'sh hplip-3.15.7.run' in terminal.

Delete the existing queue in 'system-config-printer' for this printer and re-configure the queue by running command 'hp-setup' in terminal.

This should be able to help you to print.
Please let us know if the issue is still present.

Thanks,
goutam

Hi goutam,I did the download and have hplip-3.15.7 showing as icon on my desktop.Entered command on terminal to run (sh hplip -3.15.7.run) and it says 'can't find'. Ideas?Thanks,John

     On Sunday, August 30, 2015 4:21 AM, goutam kodu <email address hidden> wrote:

 Your question #270867 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/270867

    Status: Open => Answered

goutam kodu proposed the following answer:
Hi John,

Please download the latest hplip-3.15.7.run file from
http://hplipopensource.com/hplip-web/gethplip.html and install the
package by running command  'sh  hplip-3.15.7.run'  in terminal.

Delete the existing queue in 'system-config-printer'  for this printer
and re-configure the queue by running command 'hp-setup'  in terminal.

This should be able to help you to print.
Please let us know if the issue is still present.

Thanks,
goutam

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goutam,
Excellent solution. Apparently, libusb was missing(now installed) and it had to overwrite version 3.10.6. Thanks for your help.John