HPLIP

Color printing blurry with lines

Asked by Kate Jones

Ubuntu 10.04 LTS, HP LaserJet CP1025nw color. When I first installed it I had the problem here: https://answers.launchpad.net/hplip/+question/190251 -- color printing was fine, but black and white was blurred. I installed the fix and tested it, and it worked.

But now my black is fine, and so is monochrome, but color printing is blurry, dark, and has diagonal lines running through it. I've uninstalled and reinstalled HPLIP a couple times (currently running HPLIP-3.12.11), tried printing from different programs, and...that's all I know how to do on my own. Halp?

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HPLIP Edit question
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Solved by:
Sanjay Kumar
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Revision history for this message
Best Sanjay Kumar (sanjay-kumar14) said : 		#1

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> run "hp-check --fix" command in the terminal if manual installation is done

=> Reconfigure print queue with the commands in the terminal mentioned below.
       => system-config-printer (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.

If problem does not get solved then please run following command to capture the logs and send the logs.

$su -c "hp-logcapture"

=>Document used for printing.

=>Scaned copy of printed document.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option

Revision history for this message
Kate Jones (geffroi) said : 		#2

That did it -- thank you SO much!

Revision history for this message
Kate Jones (geffroi) said : 		#3

Thanks Sanjay Kumar, that solved my question.