printer problem HP LaserJet CP1025 color

The operating-system is Ubuntu 11.10

Hello Martin,

Thanks for logging the issue. We will look into this and get back to you at the earliest.

Thanks,
Sanjay

Hello Martin,

Please find the patch for the issue along with the instructions for applying the same at the following location.

https://bugs.launchpad.net/hplip/+bug/889306 (comment#60)

Please let me know if there is any problem. Thanks for contacting HPLIP.

Thanks,
Sanjay

Hallo Sanjay,

Thanks for your link, how to fix this bug.

But isn't there any installer I can use, instead of copying code into a programm?

I am not so familiar with this umbuntu stuff..

I would rather start an installing via the umbuntu software center or so...

Martin

On 12.03.2012 06:05, Sanjay Kumar wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Sanjay Kumar proposed the following answer:
> Hello Martin,
>
> Please find the patch for the issue along with the instructions for
> applying the same at the following location.
>
> https://bugs.launchpad.net/hplip/+bug/889306 (comment#60)
>
> Please let me know if there is any problem. Thanks for contacting HPLIP.
>
> Thanks,
> Sanjay
>

Hello Martin,

There is an installer also, but that will be available after around one month or even earlier, because HPLIP release happens once in every 2 months.

Thanks,
Sanjay

Hello Sanjay,

thanks for your quick response.

Please let me know, when the installer is out.

  I think I will print my letters just in blue color, until the bugfix
is released. :-)

Thanks

Martin

On 13.03.2012 07:35, Sanjay Kumar wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hello Martin,
>
> There is an installer also, but that will be available after around one
> month or even earlier, because HPLIP release happens once in every 2
> months.
>
> Thanks,
> Sanjay
>

Sure martin. Also please keep on checking our website (http://hplipopensource.com/hplip-web/install/install/index.html) regarding release update every week. Our next release version will be hplip-3.12.4

On 25.03.2012 09:21, Sanjay Kumar wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Sure martin. Also please keep on checking our website
> (http://hplipopensource.com/hplip-web/install/install/index.html)
> regarding release update every week. Our next release version will be
> hplip-3.12.4
>
Thanks Sanjay, for your answer. When will the hplip-3.12.4 be released?

And, can I download it by using the Ubuntu Software Center or must I
install it using the HP Installer?

Your sincerely

Martin Kluemper (Germany)

Hello Martin,

HPLIP release is going to happen very shortly (within 2 weeks or so), However I can not tell you the final date. And you need to install it using the HP installer.

Fix is now available for the issue in HPLIP-3.12.4 release.
http://sourceforge.net/projects/hplip/files/hplip/3.12.4/hplip-3.12.4.run/download

Thanks,
Sanjay

Hello Sanjay,

Thanks for your friendly support. I tried to install the file, but it
refers with error messages :

> HP Linux Imaging and Printing System (ver. 3.12.4)
> HPLIP Installer ver. 5.1
>
> Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Installer log saved in: hplip-install_Thu-12-Apr-2012_18:26:11.log
>
> /
> note: Defaults for each question are maked with a '*'. Press <enter>
> to accept the default.
> |
> (install.py:6345): Gtk-WARNING **: Im Modulpfad »pixmap« konnte keine
> Themen-Engine gefunden werden,
>
> (install.py:6345): Gtk-WARNING **: Im Modulpfad »pixmap« konnte keine
> Themen-Engine gefunden werden,
>
> (install.py:6345): Gtk-WARNING **: Im Modulpfad »pixmap« konnte keine
> Themen-Engine gefunden werden,
>
> (install.py:6345): Gtk-WARNING **: Im Modulpfad »pixmap« konnte keine
> Themen-Engine gefunden werden,
>
>
> INSTALLATION MODE
> -----------------
> Automatic mode will install the full HPLIP solution with the most
> common options.
> Custom mode allows you to choose installation options to fit specific
> requirements.
>
> Please choose the installation mode (a=automatic*, c=custom, q=quit) : a
>
> Initializing. Please wait...
>
>
> INTRODUCTION
> ------------
> This installer will install HPLIP version 3.12.4 on your computer.
> Please close any running package management systems now (YaST, Adept,
> Synaptic, Up2date, etc).
>
>
> DISTRO/OS CONFIRMATION
> ----------------------
> Distro appears to be Ubuntu 11.10.
>
> Is "Ubuntu 11.10" your correct distro/OS and version (y=yes*, n=no,
> q=quit) ? y
>
>
> ENTER USER PASSWORD
> -------------------
> Please enter the user (martin)'s password:
> Password accepted
>
>
> INSTALLATION NOTES
> ------------------
> Enable the universe/multiverse repositories. Also be sure you are
> using the Ubuntu "Main" Repositories. See:
> https://help.ubuntu.com/community/Repositories/Ubuntu for more
> information. Disable the CD-ROM/DVD source if you do not have the
> Ubuntu installation media inserted in the drive. During the install
> process you will be added to the lp and lpadmin group, please quit the
> installer before the setup stage, log out, log back in, and run
> hp-setup to complete the install.
>
> Please read the installation notes. Press <enter> to continue or 'q'
> to quit:
>
>
> RUNNING PRE-INSTALL COMMANDS
> ----------------------------
> OK
>
>
> INSTALL MISSING REQUIRED DEPENDENCIES
> -------------------------------------
> warning: There are 7 missing REQUIRED dependencies.
> note: Installation of dependencies requires an active internet connection.
> warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++
> Compiler)
> warning: Missing REQUIRED dependency: python-devel (Python devel -
> Python development files)
> warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common
> Unix Printing System development files)
> warning: Missing REQUIRED dependency: libusb (libusb - USB library)
> warning: Missing REQUIRED dependency: libtool (libtool - Library
> building support services)
> warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS
> image development files)
> warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)
>
>
> INSTALL MISSING OPTIONAL DEPENDENCIES
> -------------------------------------
> warning: There are 6 missing OPTIONAL dependencies.
> note: Installation of dependencies requires an active internet connection.
> warning: Missing REQUIRED dependency for option 'network': libcrypto
> (libcrypto - OpenSSL cryptographic library)
> warning: Missing REQUIRED dependency for option 'network':
> libnetsnmp-devel (libnetsnmp-devel - SNMP networking library
> development files)
> warning: Missing REQUIRED dependency for option 'fax': dbus (DBus -
> Message bus system)
> warning: Missing REQUIRED dependency for option 'scan': sane-devel
> (SANE - Scanning library development files)
> warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane -
> Graphical scanner frontend for SANE)
> warning: Missing OPTIONAL dependency for option 'base': cups-ddk (CUPS
> DDK - CUPS driver development kit)
>
>
> CHECKING FOR NETWORK CONNECTION
> -------------------------------
> Network connection present.
>
>
> RUNNING PRE-PACKAGE COMMANDS
> ----------------------------
> sudo dpkg --configure -a (Pre-depend step 1)
> sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
> warning: An error occurred running 'sudo apt-get update'
> sudo apt-get update (Pre-depend step 3)
> OK
>
>
> DEPENDENCY AND CONFLICT RESOLUTION
> ----------------------------------
> Running 'sudo apt-get install --assume-yes build-essential'
> Please wait, this may take several minutes...

*And then the installation runs without any progress...

more than just serval minutes..
*
Must I install gcc and the other dependency? But in the Ubuntu Software
Center gcc etc. appears as installed..on my computer

Do you know what is going wrong in my installation.

Thanks for your kind support.

Yours sincerely

Martin K. (Germany)

An error occurred running 'sudo apt-get update'

On 12.04.2012 08:55, Sanjay Kumar wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Sanjay Kumar proposed the following answer:
> Fix is now available for the issue in HPLIP-3.12.4 release.
> http://sourceforge.net/projects/hplip/files/hplip/3.12.4/hplip-3.12.4.run/download
>
> Thanks,
> Sanjay
>

Hello Martin,

Thanks for the update. Log shows that 'sudo apt-get update' is failing.

Please reboot the machine and then check if repositries are configured properly before trying to install hplip. Also please paste the output of "hp-check -t" command here.

Hello Sanjay,

Here is the log of the hp-check -t.

I did an update of Ubuntu 11.10 yesterday. So I think all standard
installations belonging to the Ubuntu 11.10 version should be installed
on my machine.

I checked, for instance, if cups is installed on my machine in the
Ubuntu Software Center. cups is
marked with a green "checked" sign, so it is installed.

I don t know, what is gone wrong and I hope you don t mind me to ask for
your
support for serveral times.

But maybe also other users have some similar problems with the printer
driver ?!:-\

Thanks for your support

Martin

> hp-check[2654]: info: :
> Initializing. Please wait...
> Ubuntu
>
> 11.10
>
> scheduler is running
>
> Linux martin-WID2000 3.0.0-17-generic #30-Ubuntu SMP Thu Mar 8
> 17:34:21 UTC 2012 i686 i686 i386 GNU/Linux
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :---------------
> hp-check[2654]: info: :| SYSTEM INFO |
> hp-check[2654]: info: :---------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :Basic system information:
> hp-check[2654]: info: :Linux martin-WID2000 3.0.0-17-generic
> #30-Ubuntu SMP Thu Mar 8 17:34:21 UTC 2012 i686 i686 i386 GNU/Linux
> hp-check[2654]: info: :
> hp-check[2654]: info: :Distribution:
> hp-check[2654]: info: :ubuntu 11.10
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking Python version...
> hp-check[2654]: info: :OK, version 2.7.2 installed
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking PyQt 4.x version...
> hp-check[2654]: info: :OK, version 4.8.5 installed.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for CUPS...
> hp-check[2654]: info: :Status: scheduler is running
> warning: Version: (cups-config) Not available. Unable to determine
> installed version of CUPS.)
> warning: /etc/cups/cupsd.conf file not found or not accessible.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dbus/python-dbus...
> hp-check[2654]: info: :dbus daemon is running.
> hp-check[2654]: info: :python-dbus version: 0.84.0
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :------------------------------------
> hp-check[2654]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
> hp-check[2654]: info: :------------------------------------
> hp-check[2654]: info: :
> note: To check for compile-time only dependencies, re-run hp-check
> with the -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with
> the -r parameter (ie, hp-check -r).
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: CUPS - Common Unix
> Printing System...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: CUPS DDK - CUPS driver
> development kit...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
> HPLIP functionality may not function properly.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: CUPS devel- Common
> Unix Printing System development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: CUPS image - CUPS
> image development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: DBus - Message bus
> system...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that
> this dependency is installed before installing or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: gcc - GNU Project C
> and C++ Compiler...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: GhostScript -
> PostScript and PDF language interpreter and previewer...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libcrypto - OpenSSL
> cryptographic library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that
> this dependency is installed before installing or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libjpeg - JPEG library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that
> this dependency is installed before installing or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libnetsnmp-devel -
> SNMP networking library development files...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that
> this dependency is installed before installing or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libpthread - POSIX
> threads library...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libtool - Library
> building support services...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: libusb - USB library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that
> this dependency is installed before installing or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: make - GNU make
> utility to maintain groups of programs...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: PIL - Python Imaging
> Library (required for commandline scanning with hp-scan)...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: PolicyKit -
> Administrative policy framework...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: PyQt 4 DBus - DBus
> Support for PyQt4...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python DBus - Python
> bindings for DBus...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python devel - Python
> development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python libnotify -
> Python bindings for the libnotify Desktop notifications...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python XML libraries...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python 2.3 or greater
> - Required for fax functionality...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Python 2.2 or greater
> - Python programming language...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: Reportlab - PDF
> library for Python...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: SANE - Scanning library...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: SANE - Scanning
> library development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency.
> Please make sure that this dependency is installed before installing
> or running HPLIP.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: scanimage - Shell
> scanning program...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for dependency: xsane - Graphical
> scanner frontend for SANE...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
> HPLIP functionality may not function properly.
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :----------------------
> hp-check[2654]: info: :| HPLIP INSTALLATION |
> hp-check[2654]: info: :----------------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :Currently installed HPLIP version...
> hp-check[2654]: info: :HPLIP 3.11.7 currently installed in
> '/usr/share/hplip'.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Current contents of '/etc/hp/hplip.conf' file:
> hp-check[2654]: info: :# hplip.conf. Generated from hplip.conf.in by
> configure.
>
> [hplip]
> version=3.11.7
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hplip/HP
> ppdbase=/usr/share/ppd/hplip
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> hpijs-install=yes
> foomatic-drv-install=yes
> foomatic-ppd-install=yes
> foomatic-rip-hplip-install=no
> hpcups-install=yes
> cups-drv-install=yes
> cups-ppd-install=no
> internal-tag=3.11.7
> restricted-build=no
> ui-toolkit=qt4
> qt3=no
> qt4=yes
> policy-kit=yes
> hpijs-only-build=no
> lite-build=no
> udev-acl-rules=yes
> hpcups-only-build=no
> hpijs-only-build=no
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :Current contents of '/var/lib/hp/hplip.state' file:
> hp-check[2654]: info: :[plugin]
> installed = 1
> eula = 1
>
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :Current contents of '~/.hplip/hplip.conf' file:
> hp-check[2654]: info: :[installation]
> date_time = 13.04.2012 13:13:11
> version = 3.11.7
>
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :--------------------------
> hp-check[2654]: info: :| DISCOVERED USB DEVICES |
> hp-check[2654]: info: :--------------------------
> hp-check[2654]: info: :
> hp-check[2654]: info: : Device URI Model
> hp-check[2654]: info: : --------------------------------
> ------------------
> hp-check[2654]: info: : hp:/usb/HP_LaserJet_CP1025?seria HP LaserJet
> CP1025
> l=00000GF03P4AS
> hp-check[2654]: info: :
> hp-check[2654]: info: :---------------------------------
> hp-check[2654]: info: :| INSTALLED CUPS PRINTER QUEUES |
> hp-check[2654]: info: :---------------------------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :Hewlett-Packard-HP-LaserJet-CP1025
> hp-check[2654]: info: :----------------------------------
> hp-check[2654]: info: :Type: Printer
> hp-check[2654]: info: :Device URI:
> hp:/usb/HP_LaserJet_CP1025?serial=00000GF03P4AS
> hp-check[2654]: info: :PPD:
> /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-CP1025.ppd
> hp-check[2654]: info: :PPD Description: HP LaserJet cp1025, hpcups
> 3.11.7, requires proprietary plugin
> hp-check[2654]: info: :Printer status: printer
> Hewlett-Packard-HP-LaserJet-CP1025 is idle. enabled since Mo 05 Mär
> 2012 17:48:18 CET
> hp-check[2654]: info: :Required plug-in status: Installed
> hp-check[2654]: info: :Communication status: Good
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :----------------------
> hp-check[2654]: info: :| SANE CONFIGURATION |
> hp-check[2654]: info: :----------------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
> hp-check[2654]: info: :'hpaio' in '/etc/sane.d/dll.d/hplip'...
> hp-check[2654]: info: :OK, found. SANE backend 'hpaio' is properly set up.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking output of 'scanimage -L'...
> hp-check[2654]: info: :
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :---------------------
> hp-check[2654]: info: :| PYTHON EXTENSIONS |
> hp-check[2654]: info: :---------------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking 'cupsext' CUPS extension...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking 'pcardext' Photocard extension...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking 'hpmudext' I/O extension...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking 'scanext' SANE scanning extension...
> hp-check[2654]: info: :OK, found.
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :
> hp-check[2654]: info: :-----------------
> hp-check[2654]: info: :| USB I/O SETUP |
> hp-check[2654]: info: :-----------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :Checking for permissions of USB attached
> printers...
> hp-check[2654]: info: :
> HP Device 0xb2a at 001:004:
> hp-check[2654]: info: : Device URI:
> hp:/usb/HP_LaserJet_CP1025?serial=00000GF03P4AS
> hp-check[2654]: info: : Device node: /dev/bus/usb/001/004
> hp-check[2654]: info: : Mode: 0664
> hp-check[2654]: info: :getfacl: Entferne führende '/' von absoluten
> Pfadnamen
> # file: dev/bus/usb/001/004
> # owner: root
> # group: lp
> user::rw-
> user:martin:rw-
> group::rw-
> mask::rw-
> other::r--
>
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :---------------
> hp-check[2654]: info: :| USER GROUPS |
> hp-check[2654]: info: :---------------
> hp-check[2654]: info: :
> hp-check[2654]: info: :martin adm dialout cdrom plugdev lpadmin admin
> sambashare
>
> error: User needs to be member of group 'lp' to enable print, scan & fax.
> hp-check[2654]: info: :User member of group 'lpadmin'.
> hp-check[2654]: info: :
> hp-check[2654]: info: :-----------
> hp-check[2654]: info: :| SUMMARY |
> hp-check[2654]: info: :-----------
> hp-check[2654]: info: :
> error: 13 errors and/or warnings.
> hp-check[2654]: info: :
> hp-check[2654]: info: :Please refer to the installation instructions at:
> hp-check[2654]: info: :http://hplip.sourceforge.net/install/index.html
>
> hp-check[2654]: info: :
> hp-check[2654]: info: :Done.

On 13.04.2012 12:30, Sanjay Kumar wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Status: Open => Answered
>
> Sanjay Kumar proposed the following answer:
> Hello Martin,
>
> Thanks for the update. Log shows that 'sudo apt-get update' is failing.
>
> Please reboot the machine and then check if repositries are configured
> properly before trying to install hplip. Also please paste the output of
> "hp-check -t" command here.
>

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

On 29.04.2012 11:00, Launchpad Janitor wrote:
> Your question #190251 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/190251
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>

Hello Martin,

Please follow following things.

=> Download and install the latest HPLIP release from http://hplipopensource.com/hplip-web/install/install/index.html:
      ***Please Read installation walk through carefully.
=> Reconfigure print queue with the commands mentioned below.
       =>system-config-printer (remove all print queues)
                     or
         Go to system ->Administration -> printing (then remove all print queues)
       =>hp-setup (for adding print queue)
=>Enable/Clear Logs as mentioned below

    a)Open /etc/cups/cupsd.conf in root mode and replace

        LogLevel warn

          with

       LogLevel debug
       hpLogLevel 15

    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
          service cups restart

       => rm /tmp/*.out /tmp/*.bmp
       => cat /dev/null > /var/log/cups/error_log
       => cat /dev/null > /var/log/messages
       => cat /dev/null > /var/log/syslog
       => hp-check -t > /tmp/hpcheck.log

    c) Try to print any document and If issue is not resolved then please send following files
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing

    d) Please let me know the application used for testing.

**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option.